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Serenity Authentic Glamping Tulum

3.5 star property
Comfortable hotel near the beach

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Photo gallery for Serenity Authentic Glamping Tulum

Beach nearby, white sand
Property entrance
Two Double Beds, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk
Beach nearby, white sand
Reception
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733
  • Popular LocationEcopark Kantun Chi2 min drive
  • Popular LocationCenote Azul3 min drive
  • Popular LocationXpu-ha Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)63 min drive

Room options

View all photos for 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

1 King Bed, Jetted Tub, Garden View (Bliss Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, minibar, in-room safe, desk

Family Cabin

  • Sleeps 6
  • 3 King Beds

View all photos for Two Double Beds, Garden View (Harmony Tent)

Two Double Beds, Garden View (Harmony Tent) | View from room

Two Double Beds, Garden View (Harmony Tent)

  • 559 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent)

  • 445 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double Room Standard With Garden View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard With Garden View

Premium bedding, minibar, in-room safe, desk

Triple Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Room Standard With Garden View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Xpu-Ha

Serenity Authentic Glamping Tulum places you within 2 miles (3 km) of Ecopark Kantun Chi and Xpu-ha Beach. This 30-room, 3.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Ecopark Kantun Chi - 2 min drive
  • Cenote Azul - 3 min drive
  • Puerto Aventuras Golf Club - 4 min drive
  • Puerto Aventuras Marina - 5 min drive
  • Xpu-ha Beach - 6 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 64-min drive, 50.5 mi/81.2 km.

Restaurants

  • Mirador Buffet - 5 min drive
  • Carey Lobby Bar - 5 min drive
  • Agave - 5 min drive
  • Capri - 4 min drive
  • Buffet Colonial - 3 min drive

About this property

Serenity Authentic Glamping Tulum

Comfortable hotel near the beach
Guests staying at Serenity Authentic Glamping Tulum enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 120 per person. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include coffee/tea in a common area, an arcade/game room, and a terrace.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mystic
  • Serenity Beach Club

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Deck/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 2 and younger (only guests older than 2 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 120 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Is free cancellation available at Serenity Authentic Glamping Tulum?

Serenity Authentic Glamping Tulum offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Serenity Authentic Glamping Tulum?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Serenity Authentic Glamping Tulum on May 12, 2024 start from $120.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Serenity Authentic Glamping Tulum?

This hotel is located in Xpu-Ha, close to Half Moon Bay, Xpu-ha Beach, and Puerto Aventuras Marina. You'll also find Ecopark Kantun Chi and Cenote Azul within a short drive.

Will I be able to park at Serenity Authentic Glamping Tulum?

Yes, self parking is offered for free at the hotel.

Is there a spa at Serenity Authentic Glamping Tulum?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, and body wraps.

Does Serenity Authentic Glamping Tulum feature a casino?

No, Serenity Authentic Glamping Tulum doesn't have a casino.

Is there an indoor pool at Serenity Authentic Glamping Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Serenity Authentic Glamping Tulum a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 2 restaurants.

Does Serenity Authentic Glamping Tulum have a hot tub?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does Serenity Authentic Glamping Tulum have a restaurant with a breakfast menu?

Yes, Serenity Authentic Glamping Tulum has 2 restaurants, and serves breakfast for a surcharge.

Does Serenity Authentic Glamping Tulum allow pets to stay for free?

No, pets aren't allowed at Serenity Authentic Glamping Tulum.

Are there connecting rooms at Serenity Authentic Glamping Tulum?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Serenity Authentic Glamping Tulum?

The closest major airport to Serenity Authentic Glamping Tulum is Cozumel Intl. Airport (CZM), which is 26.9 mi away (262 minutes by car).

Are there rooms with balconies at Serenity Authentic Glamping Tulum?

Yes, every guestroom at Serenity Authentic Glamping Tulum comes with a deck with some featuring garden views.

Serenity Authentic Glamping Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 188 reviews" "
Rating 8 - Good. 49 out of 188 reviews" "
Rating 6 - Okay. 11 out of 188 reviews" "
Rating 4 - Poor. 10 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Very quiet you have your privacy easy acess to beach! Beach was beautiful, Food was delicious! Defenetly will be back with our kids!
Stayed 3 nights in Jan 2024

2/10 Terrible

anna

Stayed 3 nights in Jan 2024

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, property conditions & facilities
They weren’t upfront about their cancellation policies. My unit had a dirty bathroom & the shower drain didn’t drain properly & smelled.
Stayed 4 nights in Nov 2023

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tropical space. Will be better when all the area construction is finished.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Analizeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff amazing, helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!
Stayed 1 night in Jun 2023

10/10 Excellent

Rupeshwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Glamping
Stayed 2 nights in May 2023

10/10 Excellent

Ryall

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!

4/10 Poor

Daniela daniel

Traveled with partner
Liked: Cleanliness
There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring
Stayed 1 night in Apr 2023