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Dreams Punta Cana Resort & Spa - All Inclusive

4.0 out of 5.0

Recent guest reviews

We have stayed at Dream's Resort in Punta Cana three times now and have had the absolute best vacation every time! The resort itself is gorgeous, spacious enough that you will never feel crowded, yet you don't have to venture far for food, drinks, etc. The pool is amazing; super clean and huge! It's almost like a lazy river, you can get a float and a drink and spend the whole day in there. The beach is clean; cleaned of any seaweed every day and there are plenty of beach loungers both with and without palm huts for shade. As far as food options, there are 7 restaurants to satisfy any appetite; anything from Italian, to Japanese, seafood, Pizza, French and barbecue. There are also many bars so you can always grab a drink. There are always planned activities you can watch/join such as yoga, Zumba, beach/pool volleyball, etc. plenty of entertainment for kids, adults and all in-between. The spa is also excellent and so relaxing. There is also excellent and well-priced child care called the "Explorer's Club" where the kids participate in fun activities such as playing in the sand, walking around the resort and playing games. Last, but certainly not least the staff at Dream's Punta Cana is as good as they come. They really are the best of the best; hands down. Always pleasant and ensuring you have the best stay. From meticulous room cleaning service to the food service to the concierge desk. If you have any issues just speak to the concierge desk. Best Resort!!!

Management asked me to email them about my stay. Never got a response from them. See below copy of my email. I really don't know how to start this email. We love to stay in dreams hotels and dreams sister hotels. We had high expectations from dream hotel. But dream punta Cana came little short of our expectations. I wish I could tell you that we had unforgettable vacation I regret to inform you that we didn't Starts from the room. I book hotel room Preferred member. My reservation say room size 650sq. feet. It was not even half of the size. Room is very run down. Air condition barely work room never reach below 78f. Ants all over. Bathroom sinks clogged. Celling leaked. Mini bar never got refill all my stay. Shower no hot water called and got it fixed. Bathroom grout coming lose. Other dream hotels when I stay we always got evening amenities never got anything all our stay. And when they do turndown service also leave something on the bed. Never happen anything like. At the beach prefers area we was not welcome to stay because we was not in the list as a Preferred member. After that I never when back to that area because I didn't like to be embarrass again. Then we checked with front office. They say because we didn't fill out the guest registration card. Even thoe we did. when we checked in we have to fill it out second time. But still they didn't have our registration card when we checking out of the hotel

Nice pool that goes all around the resort so no matter what building you are in youre only a short walk to pool or its even right outside your balcony (first floor rooms only of course) the beach is also a short walk away. Though this is a nice resort very clean for the price its not worth it. Ive gone to a lot lower price resorts in punta cana with more comfortable beds and with employees who are very very attentive, polight and respectful. There were a few employees at Dreams that were rude and just asking a simple question you would get ignored or as if you were bothering them. Also getting milk for my toddler was a bit of an issue as "they didnt have much milk" other places i will get milk in my room service no questions no issues ask for it and you got it! Over all it wasnt a horrible experience its just a few things that need work.

Had fun walking the beach, the water on the beach is not the blue color you get if you go 5 miles east down the coast.

Encantados con el hotel toda las personas muy amables recomiendo este hotel .fue nuestra primera vez en punta cana con mi esposo y ya el otro año queremos regresar

My husband and I had the pleasure of staying in the Honeymoon Suite. The size of the room was perfect. We had a living room, bedroom walk in closet, a private balcony with a jacuzzi, and a small dinner table. We were also members of the Preferred Club which included awesome perks. For example, king size beds on the beach, Lobster dinners, a private Preferred Club Lounge, and 24 hour service. They have a pool that stretches around the entire resort. There is a beautiful beach with small eateries available. The entire staff was amazing. They checked us on everyday to make sure that we were happy. If there was something that we asked for, and they didn't have it, they found a way to get it for us. We really loved our stay in D.R. We are already planning our next vacation there.

Everything was excellent! Special Thanks I would like to tell to two guys, Orbitz's representatives, who helped us with transportation from hotel to airport at 3:00 AM. ( our flight was at 6:AM and I was very worried). Their names are Yonatan and driver Moisly. (Excuse me, if I confused name spelling).

The food and drinks were amazing and there was plenty of it. The beach views were beautiful and there were several bars and activities at the resort. 40% of the staff were excellent and fun, the other 60% were pushy and aggressive. Several male staff members didnot understand the meaning of the word no and were continually trying to over charge you and bully you into purchasing items or packages you do not want. The men selling on the beach and on the hotel property try to do favors for you and expect things in return; money, phone number, etc. if you do not give them what they want they become angry, argumentive and give you nasty looks throughout the day. Ultimately my friend and I bit the cost of this hotel, since orbitz was not willing to allow us to transfer hotels or transportation and moved to another hotel. If you are looking for a relaxing, haggle free beach vacation this would not be the hotel for you.

This resort is amazing. It has a huge pool right outside of everyone's room. There's also a beautiful beach further down that you can walk to. The food was okay but the drinks were amazing. I would definitely go again!

This hotel is located a little far from the airport. The staff are very friendly and work hard to make sure it is clean and guests are satisfied! It is a large facility; however, an easy walk to the beach thru the pool area. If you are bored, it's your own fault! They have many activities all day long on the beach and at the pool that you can join or not. Pool is beautiful with floating rafts available. It is a wonderful place to relax.

Food- not a tremendous variety but good nonetheless Drinks- generous, no waiting Rooms- dated, virtually no AC, moldy smell Lobby- nice Spa - nice Service- friendly and helpful Beach and Pool- great

Big party of 21. Had excellent service. Lost and found was awesome. Calls for service at front desk were answered and taken care of within minutes. Food great, poolside service amazing. Daily fruit stand scrumptious! Resort grounds always being cleaned and manicured. Employees always speak and work hard at making stay excellent!

Great time just air conditioning was a problem. But would try it again. The all inclusive was great. No lines anywhere and they had great shows.

the resort is beautiful. my only two complains would be the actual beach area, the water was not crystal clear very sandy and full of the seed weed, they should of cleaned it, also the lack of motor sports by the beach… its a perfect retreat for anyone in their 20's not very good for family with children.

The staff couldnmt have been any kinder. The grounds of the hotel property, including the beach, were well kept and modern. The rooms however were not. We switched rooms 2 times due to an overwhelming smell of mold coming from all vents in the room. Our final room had two full beds ( our reservation included a queen or king), multiple holes in the walls, and a non working bathroom fan (bathrm had a faint order entire time but we overlooked that).

I love this hotel. I stayed years ago in an iberostar group and this was nicer.

Beautiful grounds. Huge 3' deep pool. Excelente staff eager to please guests. Most staff and visitors speak English. Good food no bad or great food. Comfortable beds, but room is ready for update (original telephones inoperable some light switches were inoperable light fixture loose on wall ceiling light had no globe stubborn sliding door needs new rollers).

Beautiful grounds, Excellent Service, Friendly staff! Food and drinks were plentiful, check-in was very quick. We choose the swim out room, and it was a great choice for us! First time in the Dominican and we are looking forward to our next trip!

This was our second time staying at this resort in Punta Cana. We were not disappointed. Let me first complain about the island. Our first trip to the D.R. was 3 years ago, the airport was small and quaint the main road to the resort was unpaved and bordered by cows and open plains. Fast forward 3 years... The airport is expanding and undergoing major construction. The road to the resorts is now paved, not a negative but, on the roadside now you gaze out to view Denny's Subway and under construction, a major shopping mall. I can see that being a excursion in the future, Let's go the the mall. That being said, Dreams does not disappoint. We arrived early, around 2pm, on a Sunday, checked in immediately and were shown to our swim-out room. Swim-out is the way to go at this resort, worth the extra money! We received our luggage quickly, walked out our balcony and into the pool. WiFi has improved and is now available throughout the resort, although it is spotty. Best service is at the lobby but I did not go away expecting or wanting to stay conected to the outside world. LOL. The staff was all incredible, in their own brand, they were Excellente, and they truly were. The water activities at the beach are plentiful and included. There were plenty of kayaks, both singles and doubles, available. A ton of open lounge chairs on the beach, a plus because you do not want to be laying in the sand, it sticks everywhere. We had eaten at all the restaurants for dinner with the exception of the French. Just didn't get to it. Hibachi, manned by Antonio, was fantastic. You must try the grouper. Steakhouse and Italian were both good. Oceana, the food was okay, a little overcooked and dry but, if you're drinking like we were, it goes down just fine. Barwise, David and Fredy, our faithful servers at Barracuda were Happy, Happy all the time and never missed a beat. The swim up bar had a longer wait for drinks but, your in a pool, on vacation, waiting for a drink. Get over it, life could be worse. LOL. Overall the resort gets two thumbs up from us!!! We spent a great week, met some incredible people and had ourselves an incredible vacation. Now for my minor complaints, which incidentally, may not be expeirienced by others... our door lock broke, twice. The second time it happened the whole door assembly had to be replaced. Total lost time, two hours. Not a deal breaker. My other complaint was that our mini-bar was not refilled daily. You need the bottled water in it for night time thirst quenching. A simple phone call would rectify it though. The front desk would dispatch someone who was at your door in five minutes. I would certainly recomend, and already have, Dreams Resort and Spa to anyone looking for a great, stress-free vacation in Punta Cana. It is a must do! Although I have no plans on returning to Punta Cana, I fear I may find South Florida my next time, BUT... Dreams has resorts throughout the Carribean and I will definitley stay with them again. Two for two with positive results!

We were in total awe upon arrival. The lobby decor was exquisite, the staff throughout our whole stay was friendly, and courteous. I attend the wedding of my niece.What a Beautiful presentation. I'm looking forward to returning .

Playas Uvero Alto Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Dreams Punta Cana Resort & Spa - All Inclusive places you 5.5 mi (8.9 km) from Macao Beach and 11.1 mi (17.8 km) from Punta Blanca Golf Course. This 620-room, 4-star resort has a full-service spa, a casino, and 7 restaurants. It's on the beach and also within a 30-minute drive of Hard Rock Golf Club at Cana Bay and San Juan Shopping Center.


Dining

Start your day off right with a free buffet breakfast. This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Dreams Punta Cana Resort & Spa - All Inclusive's 620 rooms are air-conditioned and have an array of amenities, including free minibar items, balconies, and coffee makers. 29-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free newspapers, free bottled water, and ceiling fans.


Property features

Guests of Dreams Punta Cana Resort & Spa - All Inclusive have access to a full-service spa, a casino, and a nightclub. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor pool, a children's pool, and a health club.

Room options

Deluxe Swim Out with King Bed

King 1 | Sleeps 2

Preferred Club Junior Suite Tropical or Pool View

Full 2 | Sleeps 4

Preferred Club Honeymoon Suite Tropical or Pool View

King 1 | Sleeps 2

Deluxe Tropical View Family Room

King 1 | Sleeps 5

Guest reviews for Dreams Punta Cana Resort & Spa - All Inclusive

Everyone (15) Couples (214) Business (1) Family (99) Other (11) Friends (59)
5

best vacation every time we visit

Everyone

We have stayed at Dream's Resort in Punta Cana three times now and have had the absolute best vacation every time! The resort itself is gorgeous, spacious enough that you will never feel crowded, yet you don't have to venture far for food, drinks, etc. The pool is amazing; super clean and huge! It's almost like a lazy river, you can get a float and a drink and spend the whole day in there. The beach is clean; cleaned of any seaweed every day and there are plenty of beach loungers both with and without palm huts for shade. As far as food options, there are 7 restaurants to satisfy any appetite; anything from Italian, to Japanese, seafood, Pizza, French and barbecue. There are also many bars so you can always grab a drink. There are always planned activities you can watch/join such as yoga, Zumba, beach/pool volleyball, etc. plenty of entertainment for kids, adults and all in-between. The spa is also excellent and so relaxing. There is also excellent and well-priced child care called the "Explorer's Club" where the kids participate in fun activities such as playing in the sand, walking around the resort and playing games. Last, but certainly not least the staff at Dream's Punta Cana is as good as they come. They really are the best of the best; hands down. Always pleasant and ensuring you have the best stay. From meticulous room cleaning service to the food service to the concierge desk. If you have any issues just speak to the concierge desk. Best Resort!!!

By , from New York, NY on Nov 8, 2017

Review comment responded on Nov 16, 2017

Dear Tatyana, Thank you for choosing Dreams Punta Cana Resorts & Spa, we are delighted to learn that you were every much satisfied with our accommodations and service provided, our beautiful pool, beach and restaurants. Thank you for your feedback, it is greatly appreciated. We are looking forward to welcoming you back again soon. Warm regards,

2

management and asked me to email them. no respond

Everyone

Management asked me to email them about my stay. Never got a response from them. See below copy of my email. I really don't know how to start this email. We love to stay in dreams hotels and dreams sister hotels. We had high expectations from dream hotel. But dream punta Cana came little short of our expectations. I wish I could tell you that we had unforgettable vacation I regret to inform you that we didn't Starts from the room. I book hotel room Preferred member. My reservation say room size 650sq. feet. It was not even half of the size. Room is very run down. Air condition barely work room never reach below 78f. Ants all over. Bathroom sinks clogged. Celling leaked. Mini bar never got refill all my stay. Shower no hot water called and got it fixed. Bathroom grout coming lose. Other dream hotels when I stay we always got evening amenities never got anything all our stay. And when they do turndown service also leave something on the bed. Never happen anything like. At the beach prefers area we was not welcome to stay because we was not in the list as a Preferred member. After that I never when back to that area because I didn't like to be embarrass again. Then we checked with front office. They say because we didn't fill out the guest registration card. Even thoe we did. when we checked in we have to fill it out second time. But still they didn't have our registration card when we checking out of the hotel

By , from gaithersburg Maryland on Sep 12, 2017

Review comment responded on Sep 15, 2017

Dear Mahesh. Thank you for staying with us and providing us with your review. Please keep in mind that every email send to our management team or to our eConcierge is send response within 24 hours. Our management team is available 24/7 to resolve any issues encountered within the rooms. We apologize if that was not the case with you this time. Our Preferred club open with a card that has to be slice, it does not have a lock. We would love to assist you in any way possible, please feel free to send us and email. you will find my email address below. Warm regards

3

nice pool/beach

Everyone

Nice pool that goes all around the resort so no matter what building you are in youre only a short walk to pool or its even right outside your balcony (first floor rooms only of course) the beach is also a short walk away. Though this is a nice resort very clean for the price its not worth it. Ive gone to a lot lower price resorts in punta cana with more comfortable beds and with employees who are very very attentive, polight and respectful. There were a few employees at Dreams that were rude and just asking a simple question you would get ignored or as if you were bothering them. Also getting milk for my toddler was a bit of an issue as "they didnt have much milk" other places i will get milk in my room service no questions no issues ask for it and you got it! Over all it wasnt a horrible experience its just a few things that need work.

By , from NY on Jun 5, 2017

Review comment responded on Jul 11, 2017

Dear B, Thank you for choosing Dreams Punta Cana Resort & Spa, and providing us with your review. While we regret to learn that you were able to enjoy our resort, we regret to learn that you found some of our staff member s to be rude. This is the exact opposite of what we pride ourselves on and we would pass your feedback alone to management for proper follow up. We hope to see you in the near future again soon. Warm regards,

3

up the coast

Everyone

Had fun walking the beach, the water on the beach is not the blue color you get if you go 5 miles east down the coast.

By on Dec 20, 2016

5

best resort ever!

Everyone

My husband and I had the pleasure of staying in the Honeymoon Suite. The size of the room was perfect. We had a living room, bedroom walk in closet, a private balcony with a jacuzzi, and a small dinner table. We were also members of the Preferred Club which included awesome perks. For example, king size beds on the beach, Lobster dinners, a private Preferred Club Lounge, and 24 hour service. They have a pool that stretches around the entire resort. There is a beautiful beach with small eateries available. The entire staff was amazing. They checked us on everyday to make sure that we were happy. If there was something that we asked for, and they didn't have it, they found a way to get it for us. We really loved our stay in D.R. We are already planning our next vacation there.

By , from New Jersey on Oct 16, 2016

5

it was very nice hotel, close to the beach

Everyone

Everything was excellent! Special Thanks I would like to tell to two guys, Orbitz's representatives, who helped us with transportation from hotel to airport at 3:00 AM. ( our flight was at 6:AM and I was very worried). Their names are Yonatan and driver Moisly. (Excuse me, if I confused name spelling).

By , from California on Sep 18, 2016

2

good food, pushy staff/sales people.

Everyone

The food and drinks were amazing and there was plenty of it. The beach views were beautiful and there were several bars and activities at the resort. 40% of the staff were excellent and fun, the other 60% were pushy and aggressive. Several male staff members didnot understand the meaning of the word no and were continually trying to over charge you and bully you into purchasing items or packages you do not want. The men selling on the beach and on the hotel property try to do favors for you and expect things in return; money, phone number, etc. if you do not give them what they want they become angry, argumentive and give you nasty looks throughout the day. Ultimately my friend and I bit the cost of this hotel, since orbitz was not willing to allow us to transfer hotels or transportation and moved to another hotel. If you are looking for a relaxing, haggle free beach vacation this would not be the hotel for you.

By , from Denver, CO on Sep 17, 2016

5

gorgeous resort with lots to do

Everyone

This resort is amazing. It has a huge pool right outside of everyone's room. There's also a beautiful beach further down that you can walk to. The food was okay but the drinks were amazing. I would definitely go again!

By , from A on Aug 24, 2016

4

always something going on!

Everyone

This hotel is located a little far from the airport. The staff are very friendly and work hard to make sure it is clean and guests are satisfied! It is a large facility; however, an easy walk to the beach thru the pool area. If you are bored, it's your own fault! They have many activities all day long on the beach and at the pool that you can join or not. Pool is beautiful with floating rafts available. It is a wonderful place to relax.

By , from New Bosto on Aug 21, 2016

3

so so hotel with nice beach

Everyone

Food- not a tremendous variety but good nonetheless Drinks- generous, no waiting Rooms- dated, virtually no AC, moldy smell Lobby- nice Spa - nice Service- friendly and helpful Beach and Pool- great

By on Aug 20, 2016