There is nothing to like about this property. Too much to list. Every aspect of the property was horrendous. This is an understatement. I dont know how and why this property remeains open for business. The pool was murky. I can only imagine the amount of bacteria that was in the pool. The food options are very limited and repeated from lunch to dinner, only with a slightly different flare. Additionally, I served myself a plate of fish and it was raw. Raw fish!?!?! This hotel is no star. It seems that the owner or ownwers don't want to invest in this hotel. Dont believe the pictures. They are very deceptive. I work hard for my money and I literally felt violated being at this hotel. Why would people deceive people like this and lure them to their property only to be miserable. Beyond my belief.
The location is the best, food is great but the room was very old and outdated
Given the bargain price for this property, I suppose I got what I paid for. That said, it should be noted that it was pretty disappointing. The staff around the resort were great Very friendly. However, the buildings and conditions are old and deteriorating. Our room smelled. There was black mold on the shower tile grout. You couldn't leave the toilet lid open. Sheets also smelled. And absolutely no decor or warmness inside the room. Food quality was bad; little variety, lots of recycled food items in different forms, little healthy options. Bar options also limited. The bar tenders didn't know how to make half of the drinks I asked for. Barely any premium brands. Loud music was played 11-12 every night. I was also offered little remedy to switching rooms or getting any money back. Beach was very nice. Overall, I would not stay again. But, if you are looking for a low cost, no frills option, this is your best bet.
This resort is on the beach, the buffet was delicious, many selections and staff were friendly and courteous. If you want to go on a budget this is a great smaller resort on an excellent location. Comfortable beds, clean rooms, high pressure showers, and all inclusive. We even got a message on the beach for $300 pesos!!
Nice hotel. Nice restaurant meals. Nice beach in Nuevo Vallarta to Bucerias.
Not many guests close to the ocean good food good personnel
I love the staff there they’re all friendlyAnd the hotel is very family friendly clean and nice atmosphere there anymore
This was our third stay at Samba. We love the atmosphere, the location and the staff. Special thanks to Salvador, who remembers us each year and goes out of his way to make our stay memorable each time. We already can't wait to go back next year. I would highly recommend Samba Vallarta as a great place to go if you want to have a good time and a relaxing vacation!
We really enjoy the place... The food could be a little bit more variety , like a pasta bar daily, more vegetables And not just white bread... it ws difficult to have "integral bread"
Very nice option, right on the beach and excellent if you just want to relax. Staff is simply outstanding, nice food, impeccable grounds. Rooms are ok, but could use an update. Overall, a very good experience. Would definitely go back.
This is a nice older resort. It is right on the beach. The pool is spacious and the drinks are great. I wasn't crazy about the food on the buffet. Please know that to get into the a la carte restaurants you need to get on a list at 7 am the day of. That was very frustrating. But ovetall staff friendly and I was upgraded to a suite with a balcony for no extra charge during my stay.
Everything was jolly goog, all of the employees. We had a great time.
This was our second time in Samba, and we're definitely going back. Hotel is great for families. It's on the smaller side, but that was a plus for us. Everything is close-pool, beach, snack bar right next to the pool. They added a pirate ship with slides, and another playground style platform with slides for toddlers (they didn't have that couple of years ago), and it was a huge hit for our kids. Hotel is well maintained and staff is amazing. Food choice is very good.
The Room was a double but to my surprise had 2 queen beds so fit my family of 4 comfortably. Never got the roll away we asked for but made do. We were able to upgrade to a balcony upon check in for only an additional $100.00. Was met with drinks at check in which was wonderful because after the terrible airport full of people deceivingly being nice in an attempt to sell you a time share I was quite tired and irritable. The room was spacious and met our needs. Did notice despite tipping the housekeeper the room cleaning daily deteriorated slightly but was fine. One day we didn't get new bottles of water and 3 times had to ask for towels as they kept only placing 3 when we had 4 people in the room. You can always get water at the bar and we only used our bottled water to take when we left the resort. The staff was very friendly and the grounds well maintained. The pool tables and ping pong tables were nice to entertain us later in the day. The beach was wonderful. so close to the water. shallow water for a ways out so safe and fun for kids. boogie boards were available when we wanted them. Chairs seems to always be avail at pool and the beach. Lots of beach vendors at the resort but they are friendly and take no for an answer without harassment. smaller resort and no "spring breakers" like in PV. mostly couples and families
Not 3 restaurants like it describes. More like 2 with same menu every day that alternates Italian/ Mexican. Bottled water was not all inclusive, only 2/room/day, if want extra then gotta pay. Orange juice served at restaurants was not natural but powdered. Beds and pillows were uncomfortable. Pool towels were not available until 11-12 am. Food was not the best. 2 good things--Kids section of the pool was excellent and Staff was very friendly. Party hosted by hotel on the beach runs until 1 am with loud music banging, hard to sleep. Overall I'd rate it a 2.5 resort out of 5.
We decided to go to a smaller resort to relax more. It was so much easier to get to the beach and the restaurants and not get lost. It makes it a more cozier experience meeting new people.
We prefer the size of Samba Vallarta to larger places and prefer west coast to the gulf side. Many of the same employees were there to greet us. We have found through the years that you do not go to all inclusives in Mexico for the food. Especially desserts. We were pleasantly surprised this year at the food quality and the efforts to have some variation. You will not go hungry or thirsty.
Samba Vallarta - All Inclusive places you next to Nuevo Vallarta Beach and within a mile (2 km) of Playa Bucerias. This 183-room, 3.5-star property has 3 restaurants, an outdoor pool, and a gym.
Get your fill of Mexican cuisine for breakfast, lunch, or dinner at La Hacienda, one of 3 onsite restaurants, or enjoy the pool views at El Mexicano. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes and ironing boards.
Samba Vallarta - All Inclusive features an outdoor pool, a children's pool, and a gym. Self parking is offered for MXN 200 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include conference space, a business center, and a terrace.
There is nothing to like about this property. Too much to list. Every aspect of the property was horrendous. This is an understatement. I dont know how and why this property remeains open for business. The pool was murky. I can only imagine the amount of bacteria that was in the pool. The food options are very limited and repeated from lunch to dinner, only with a slightly different flare. Additionally, I served myself a plate of fish and it was raw. Raw fish!?!?! This hotel is no star. It seems that the owner or ownwers don't want to invest in this hotel. Dont believe the pictures. They are very deceptive. I work hard for my money and I literally felt violated being at this hotel. Why would people deceive people like this and lure them to their property only to be miserable. Beyond my belief.
The location is the best, food is great but the room was very old and outdated
Dear Alfonso: Thank you for taking your valuable time to share your comments regarding your experience during your last stay at Samba Vallarta. We are very sorry that your stay was not to your complete satisfaction. Guest comments are shared with all hotel departments, so that they are taken into account and appropriate actions are taken in search of total guest satisfaction. We hope to have the opportunity and the pleasure of hosting you again, to welcome you and serve you as you and your family deserve.
Given the bargain price for this property, I suppose I got what I paid for. That said, it should be noted that it was pretty disappointing. The staff around the resort were great Very friendly. However, the buildings and conditions are old and deteriorating. Our room smelled. There was black mold on the shower tile grout. You couldn't leave the toilet lid open. Sheets also smelled. And absolutely no decor or warmness inside the room. Food quality was bad; little variety, lots of recycled food items in different forms, little healthy options. Bar options also limited. The bar tenders didn't know how to make half of the drinks I asked for. Barely any premium brands. Loud music was played 11-12 every night. I was also offered little remedy to switching rooms or getting any money back. Beach was very nice. Overall, I would not stay again. But, if you are looking for a low cost, no frills option, this is your best bet.
Dear Jeremy: Thank you for staying with us, we appreciate the time you spent writing this comment, such thing is very useful, because reading this we can be sure about the things we can improve. We deeply apologize for not been able to meet your standards. Our main goal is to address and solve any inconvenience of our guests during their stay to providing best possible experience of service. I have taken special attention from all and each one of points that you mentioned I commit myself and my staff to correct these faults working arduously to reach the best service. please don't be afraid to come back and visit this place again to show you how unique and memorable your vacation can be!.
This resort is on the beach, the buffet was delicious, many selections and staff were friendly and courteous. If you want to go on a budget this is a great smaller resort on an excellent location. Comfortable beds, clean rooms, high pressure showers, and all inclusive. We even got a message on the beach for $300 pesos!!
Dear Brenda: We greatly appreciate you taking your valuable time to share his experience and we are especially grateful that you provided us with more detail about his experience with us through his feedback. Thanks to these comments we can identify our areas of opportunity to continue improving every day and achieve the satisfaction of our distinguished guests. Every day we strive to deliver the best possible service and we apologize for not having offered you the level of quality of service that you expected in various aspects of your stay, we hope you will give us the opportunity to host you again and offer you the best servic
Nice hotel. Nice restaurant meals. Nice beach in Nuevo Vallarta to Bucerias.
Estimado Huésped: Gracias por su calificación de 5 estrellas, realmente apreciamos su apoyo y esperamos tener su visita nuevamente en Samba Vallarta para ofrecerle el servicio que merece.
Not many guests close to the ocean good food good personnel
Dear Guest: Thank you very much for taking some of your valuable time to give feedback on your stay here at Samba Vallarta. These comments are very valuable to all our staff and motivate us to continue to offer the best service. We hope to see you back here at home Samba Vallarta.
Estimado huésped Muchas gracias por dedicar parte de su valioso tiempo en compartir su calificación acerca de su última estancia en Samba Vallarta. Esperamos con gusto su próxima visita.
Thank you very much for your preference towards our Hotel. We are glad that you had an amazing experience with us here at Samba Vallarta. We hope to see you soon and give you the same service that you deserve.
I love the staff there they’re all friendlyAnd the hotel is very family friendly clean and nice atmosphere there anymore
Thank you very much for comments. We hope to see you soon here at your casa Samba Vallarta.
Dear Javier: Thank you for your comments about your stay at Samba Vallarta Hotel. We are very sorry because we were unable to satisfy your expectative please accept a sincere apology from all of us. Guest feedback help us to identify our opportunity areas to continue to improve on a daily basis and reach the goal of satisfying our guests on each and every service aspect. I would like to share with you that we are constantly upgrading the facility and improving our service to positioning the property as an attractively, intimate, family-oriented option. We would like to regain your trust and preference and I sincerely hope that it remains one of our most valued customers Samba Vallarta.