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Recent guest reviews

We liked the hole Experience at Samba, the staff and employees are very friendly. The room was clean. And enjoyed are stay

This resort is mediocre at best for room quality. The food was good. Bar tenders are excellent! Beach is very nice! The room we reserved was supposed to have 2 double beds but when we arrived it had a king bed (which was nice) but then had a twin XL placed into the room which had a mattress that felt like a box spring and was terrible! The pass through door to other room didn’t have a door handle or lock on it so the other room next to us could open their door and been able to walk into ours, when we arrived at the room we asked them about this and they told us no one was staying in that room and not to worry about it but about 3 hours later when we came back to our room after checking out the area there was a deadbolt that was reversed so we would need a key to open it and screws on the door frame so the door wouldn’t open from the our side and there were guests in the other room but nothing saying they had entered our room but a letter was left requesting us to go to the front desk. We went to the front office they didn’t tell us about the door but instead told us that they undercharged us by 84 pesos, approximately 5 dollars and required us to pay it! When we asked about someone going into our room they said oh yeah, we fixed it and that was it. The bathroom was falling apart, the tissue holder frame is metal and when I pulled a tissue out it fell out on my foot! There is no fan in the bathroom so smells are bad! It was noisy from staff carts at all hours!

We love the resort, and Employees are very friendly and accommodate you with anything that you need. I have been going there for years.

Facilities are a bit older but generally in good repair. Food was good but as with all similar properties, a week is a good limit. Friendly staff. I would go back.

Wonderful friendly staff

The food wasnt good at at all. We had to eat out because the food was so gross. The proper does need to be updated but they also need to get new towels several times we received stained towels and they need to do a better job cleaning. There was a hair in the far back of the bath tub from the moment we got there to the moment we left 7 days!

There is nothing to like about this property. Too much to list. Every aspect of the property was horrendous. This is an understatement. I dont know how and why this property remeains open for business. The pool was murky. I can only imagine the amount of bacteria that was in the pool. The food options are very limited and repeated from lunch to dinner, only with a slightly different flare. Additionally, I served myself a plate of fish and it was raw. Raw fish!?!?! This hotel is no star. It seems that the owner or ownwers don't want to invest in this hotel. Dont believe the pictures. They are very deceptive. I work hard for my money and I literally felt violated being at this hotel. Why would people deceive people like this and lure them to their property only to be miserable. Beyond my belief.

The location is the best, food is great but the room was very old and outdated

Given the bargain price for this property, I suppose I got what I paid for. That said, it should be noted that it was pretty disappointing. The staff around the resort were great Very friendly. However, the buildings and conditions are old and deteriorating. Our room smelled. There was black mold on the shower tile grout. You couldn't leave the toilet lid open. Sheets also smelled. And absolutely no decor or warmness inside the room. Food quality was bad; little variety, lots of recycled food items in different forms, little healthy options. Bar options also limited. The bar tenders didn't know how to make half of the drinks I asked for. Barely any premium brands. Loud music was played 11-12 every night. I was also offered little remedy to switching rooms or getting any money back. Beach was very nice. Overall, I would not stay again. But, if you are looking for a low cost, no frills option, this is your best bet.

This resort is on the beach, the buffet was delicious, many selections and staff were friendly and courteous. If you want to go on a budget this is a great smaller resort on an excellent location. Comfortable beds, clean rooms, high pressure showers, and all inclusive. We even got a message on the beach for $300 pesos!!

Nice hotel. Nice restaurant meals. Nice beach in Nuevo Vallarta to Bucerias.

Not many guests close to the ocean good food good personnel

I love the staff there they’re all friendlyAnd the hotel is very family friendly clean and nice atmosphere there anymore

This was our third stay at Samba. We love the atmosphere, the location and the staff. Special thanks to Salvador, who remembers us each year and goes out of his way to make our stay memorable each time. We already can't wait to go back next year. I would highly recommend Samba Vallarta as a great place to go if you want to have a good time and a relaxing vacation!

We really enjoy the place... The food could be a little bit more variety , like a pasta bar daily, more vegetables And not just white bread... it ws difficult to have "integral bread"

Very nice option, right on the beach and excellent if you just want to relax. Staff is simply outstanding, nice food, impeccable grounds. Rooms are ok, but could use an update. Overall, a very good experience. Would definitely go back.

Av. Costera y Playa S/N Nuevo Vallarta NAY

Hotel highlights

  • Steps from Bay of Banderas
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Samba Vallarta - All Inclusive places you next to Bay of Banderas and within a mile (2 km) of other popular attractions like Nuevo Vallarta Beach. This 183-room, 3.5-star property has 3 restaurants, an outdoor pool, and a gym.


Dining

Get your fill of Mexican cuisine for breakfast, lunch, or dinner at La Hacienda, one of 3 onsite restaurants, or enjoy the pool views at El Mexicano. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes and ironing boards.


Property features

Samba Vallarta - All Inclusive features an outdoor pool, a children's pool, and a gym. Self parking is offered for MXN 200 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, conference space, and an arcade/game room.

Room options

Suite 1 King, with terrace

1 King Bed | Sleeps 4

Standard King Room, with Balcony

1 King Bed | Sleeps 3

Suite Double, with terrace

2 Double Beds | Sleeps 5

Standard Double Room, with balcony

2 Double Beds | Sleeps 4

Guest reviews for Samba Vallarta - All Inclusive

Everyone (19) Couples (20) Family (28) Friends (7) Other (4)
5
Everyone

We liked the hole Experience at Samba, the staff and employees are very friendly. The room was clean. And enjoyed are stay

By on Mar 24, 2024

Review comment responded on Mar 25, 2024

Thank you very much for having dedicated your valuable time to share your comments regarding your experience during your last stay at Samba Vallarta. We are very pleased that it was pleasant. We appreciate your comments about our facilities, the kindness and service offered by our staff. We will gladly put ourselves at your service so that you can contact us directly for your future visits.

4
Everyone

By on Mar 14, 2024

Review comment responded on Mar 20, 2024

Thank you very much for having dedicated your valuable time to share your comments regarding your experience during your last stay at Samba Vallarta. We are very pleased that it was pleasant. We appreciate your comments about our facilities, the kindness and service offered by our staff. We will gladly put ourselves at your service so that you can contact us directly for your future visits.

2
Family Family with small children

This resort is mediocre at best for room quality. The food was good. Bar tenders are excellent! Beach is very nice! The room we reserved was supposed to have 2 double beds but when we arrived it had a king bed (which was nice) but then had a twin XL placed into the room which had a mattress that felt like a box spring and was terrible! The pass through door to other room didn’t have a door handle or lock on it so the other room next to us could open their door and been able to walk into ours, when we arrived at the room we asked them about this and they told us no one was staying in that room and not to worry about it but about 3 hours later when we came back to our room after checking out the area there was a deadbolt that was reversed so we would need a key to open it and screws on the door frame so the door wouldn’t open from the our side and there were guests in the other room but nothing saying they had entered our room but a letter was left requesting us to go to the front desk. We went to the front office they didn’t tell us about the door but instead told us that they undercharged us by 84 pesos, approximately 5 dollars and required us to pay it! When we asked about someone going into our room they said oh yeah, we fixed it and that was it. The bathroom was falling apart, the tissue holder frame is metal and when I pulled a tissue out it fell out on my foot! There is no fan in the bathroom so smells are bad! It was noisy from staff carts at all hours!

By on Feb 10, 2024

Review comment responded on Feb 16, 2024

Dear Claudia:Thank you very much for taking your valuable time to share your comments about your last stay at Samba Vallarta. We are very sorry and apologize for any service failures by our staff; Rest assured that we are constantly working on training to always provide the best services with timely information about our services and Consumer Centers. We are very sorry that these failures have depreciated your general perception of the hotel and the service of our staff, which is what characterizes us and has made us one of the favorite places to vacation. We will take your comments into account to continue working on continuous improvement and we hope you will give us the opportunity to host you again at Samba Vallarta.

5
Everyone

We love the resort, and Employees are very friendly and accommodate you with anything that you need. I have been going there for years.

By on Mar 22, 2023

Review comment responded on Apr 3, 2023

Dear Gail:Thank you for taking the time to share your review of your last stay at Samba Vallarta. We look forward to your next visit.

5
Family with small children

Facilities are a bit older but generally in good repair. Food was good but as with all similar properties, a week is a good limit. Friendly staff. I would go back.

By on Mar 16, 2023

Review comment responded on Mar 21, 2023

Dear Timothy:Thank you very much for having visited us, it gives us great pleasure to know that your stay was pleasant.We appreciate your valuable comments, as this is how we can evaluate our performance and seek continuous improvement to provide you with the excellent service you deserve and guarantee your complete satisfaction. It will be a pleasure to welcome you again soon for your next visit.

5
Friends

Wonderful friendly staff

By on Mar 10, 2023

Review comment responded on Mar 10, 2023

Dear Cynthia:Thank you very much for having visited us again, it gives us great pleasure to know that your stay was pleasant.We appreciate your valuable comments, as this is how we can evaluate our performance and seek continuous improvement to provide you with the excellent service you deserve and guarantee your complete satisfaction. It will be a pleasure to receive you again soon, we are at your service for your next visit.

2
Partner Couples

The food wasnt good at at all. We had to eat out because the food was so gross. The proper does need to be updated but they also need to get new towels several times we received stained towels and they need to do a better job cleaning. There was a hair in the far back of the bath tub from the moment we got there to the moment we left 7 days!

By on Jan 11, 2023

Review comment responded on Jan 14, 2023

Dear Jennifer:Thank you for taking the valuable time to share your comments about your past stay at Samba Vallarta. We appreciate your comments, that help us identify our areas of opportunity to which we will pay more attention to continue improving and growing with quality. We regret that your stay has not been to your complete satisfaction in regards to our facilities. We hope to have the opportunity to host you again in this Samba Vallarta home to offer you the attention that you and your family deserve.

1
Family with small children

There is nothing to like about this property. Too much to list. Every aspect of the property was horrendous. This is an understatement. I dont know how and why this property remeains open for business. The pool was murky. I can only imagine the amount of bacteria that was in the pool. The food options are very limited and repeated from lunch to dinner, only with a slightly different flare. Additionally, I served myself a plate of fish and it was raw. Raw fish!?!?! This hotel is no star. It seems that the owner or ownwers don't want to invest in this hotel. Dont believe the pictures. They are very deceptive. I work hard for my money and I literally felt violated being at this hotel. Why would people deceive people like this and lure them to their property only to be miserable. Beyond my belief.

By on Aug 12, 2022

Review comment responded on Aug 13, 2022

Dear Javier: Thank you for your comments about your stay at Samba Vallarta Hotel. We are very sorry because we were unable to satisfy your expectative please accept a sincere apology from all of us. Guest feedback help us to identify our opportunity areas to continue to improve on a daily basis and reach the goal of satisfying our guests on each and every service aspect. I would like to share with you that we are constantly upgrading the facility and improving our service to positioning the property as an attractively, intimate, family-oriented option. We would like to regain your trust and preference and I sincerely hope that it remains one of our most valued customers Samba Vallarta.

3
Partner Couples

The location is the best, food is great but the room was very old and outdated

By on May 29, 2022

Review comment responded on Jun 13, 2022

Dear Alfonso: Thank you for taking your valuable time to share your comments regarding your experience during your last stay at Samba Vallarta. We are very sorry that your stay was not to your complete satisfaction. Guest comments are shared with all hotel departments, so that they are taken into account and appropriate actions are taken in search of total guest satisfaction. We hope to have the opportunity and the pleasure of hosting you again, to welcome you and serve you as you and your family deserve.

5
Everyone

By on Mar 30, 2022

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