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Mahekal Beach Front Resort & Spa

4.0 star property
Stylish hotel on the shore with 4 outdoor swimming pools
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Photo gallery for Mahekal Beach Front Resort & Spa

4 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Premium bedding, down comforters, Select Comfort beds, minibar
Premium Bungalow | Premium bedding, down comforters, Select Comfort beds, minibar
Outdoor wedding area
Shower, rainfall showerhead, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Breakfast available
  • Spa
  • Restaurant

Check out the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Popular LocationMamitas Beach2 min walk
  • Popular LocationQuinta Avenida8 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Run of House

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

  • 226 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa | Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View Palapa

  • 226 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View | Premium bedding, down comforters, Select Comfort beds, minibar

Ocean View

  • 226 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow | Beach/ocean view

Premium Bungalow

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis | Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

View from room

The Oasis Palapa

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View Palapa

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3238)
The price is $556
per night
$675 total
includes taxes & fees
May 25 - May 26
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Mahekal Beach Front Resort & Spa is adjacent to Mamitas Beach and within a 10-minute walk of other popular attractions like Quinta Avenida. This 195-room, 4-star hotel has 4 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 34.4 mi/55.4 km.

Restaurants

  • Mamita's Beach Club - 7 min walk
  • Club de la Cerveza - 5 min walk
  • La Cueva del Chango - 4 min walk
  • Piola - 4 min walk
  • Encanto Beach Club - 4 min walk

About this property

Mahekal Beach Front Resort & Spa

Stylish hotel on the shore with 4 outdoor swimming pools
Guests of Mahekal Beach Front Resort & Spa have access to a full-service spa, 4 outdoor pools, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 302 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include a spa tub, a conference center, and an arcade/game room.
Select Comfort beds with premium bedding and down comforters ensure a restful night, and bathrooms offer rainfall showers and hair dryers. Other amenities include balconies or patios, minibars, and espresso makers. Change of towels is available on request.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and transportation

  • Offsite parking available (USD 10 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.25 per accommodation, per night
  • Dogs and cats only
  • 1 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00
  • New Year's Day (1 January) Gala Dinner per adult: USD 120
  • New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 10 per day (16 ft away)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
  • Onsite safety features include a fire extinguisher, a smoke detector, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Is free cancellation available at Mahekal Beach Front Resort & Spa?

Mahekal Beach Front Resort & Spa provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mahekal Beach Front Resort & Spa?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on May 12, 2024 start from $240.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Mahekal Beach Front Resort & Spa?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Will I be able to park at Mahekal Beach Front Resort & Spa?

Yes, though parking is available on request. Bicycle parking is also available for guests.

Is there a spa available at Mahekal Beach Front Resort & Spa?

Revive is the hotel's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and aromatherapy.

Does Mahekal Beach Front Resort & Spa feature a casino at the property?

No, Mahekal Beach Front Resort & Spa doesn't have a casino.

Will I find an indoor pool at Mahekal Beach Front Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and a spa tub. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Mahekal Beach Front Resort & Spa?

This beachfront hotel offers many amenities for couples such as a beach bar and some guestrooms include private plunge pools and in-room massages.

Are there hot tubs at Mahekal Beach Front Resort & Spa?

Yes, this hotel has a spa tub.

Does Mahekal Beach Front Resort & Spa have a restaurant with a breakfast menu?

Yes, Mahekal Beach Front Resort & Spa has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Mahekal Beach Front Resort & Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mahekal Beach Front Resort & Spa for a fee of USD 30.25 per accommodation, per night.

Are there connecting rooms at Mahekal Beach Front Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mahekal Beach Front Resort & Spa?

The closest major airport to Mahekal Beach Front Resort & Spa is Cozumel Intl. Airport (CZM), which is 22.9 mi away (258 minutes by car).

Can I book a room with a balcony at Mahekal Beach Front Resort & Spa?

Yes, every guestroom at Mahekal Beach Front Resort & Spa comes with a balcony with some featuring ocean or garden views.

Does Mahekal Beach Front Resort & Spa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Mahekal Beach Front Resort & Spa.

Mahekal Beach Front Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1005 reviews" "
Rating 8 - Good. 177 out of 1005 reviews" "
Rating 6 - Okay. 63 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Tadd

Stayed 1 night in Mar 2024

8/10 Good

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mahekal is safe and the staff is wonderful, all quick to help with a true smile on their face! Resort is extremely well maintained. Already excited about returning!!!
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the resort really cares
My wife and I have been coming to the Mahekal over the past several years and it is our understanding that ownership has changed during this time. It is a really nice resort right on the beach but we feel like the food quality has gone down after changing hands. When you enter a resort at check in your first impression is most important and this is where the Mahekal drops the ball. I have seen many guests arguing with personnel who appear to have no people skills and are to rigid to be the people welcoming guests. Example when guests are offerered perks while booking on line honor them. A suggestion that would go a long way with your guests would be to put a pleasant face with a smile up front to greet your guests with a glass of champagne or cold water.. Stop nickel and diming your guest by serving cheap poor quality liquor and requiring a beverage upgrade. You would be better served in the long run to charge one price and serve a better product. Other resorts do it and it builds brand. In our opinion the reputation of this resort is slowly declining because of attitudes at the front desk, and the diminishing quality of food and beverage. That being said the wait and bar staff are to be recognized as top notch, the resort grounds impeccably kept, the beach clean and comfortable, and the the multiple pools well kept. It is still my wife’s favorite resort for in town Playa, we just feel like they need to upgrade their game for what you pay if they want to stay on top.
Stayed 6 nights in Jan 2024

10/10 Excellent

Rebecka Suzane, Midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Cute little gym, nice pools and hotel. Great area of Playa
Stayed 5 nights in Feb 2024

10/10 Excellent

ronald

👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene Beach resort
Very well kept and managed property. Rooms are comfortable and the hammocks on the porches offer a great escape if the beach sun is too much. Great security on the property. We did partial board which was breakfast and dinner, food was very good and lots of variety. There was ample space on the two lounging areas by the ocean with comfortable loungers. Easily can access nearby shops. I used the gym daily, has basic weights and cardio and kept a comfortable temperature to actually work out.
Stayed 9 nights in Jan 2024

10/10 Excellent

Maria Kirilova

Stayed 7 nights in Feb 2024

2/10 Terrible

Dmitry

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is way Over Priced for the quality and cleanliness and the offer!
Stayed 10 nights in Jan 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Brent

Stayed 4 nights in Jan 2024