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Hotel Valle de México

2.5 out of 5.0

Recent guest reviews

Motel 6 has better overall value than this place. First, the place looks nice inside but don't you dare go outside without a local guide! Pollution everywhere, unsanitary and unsafe sidewalk. Taxis right outside door will overcharge you. They do not use a meter so you have to haggle on price before you go. We ended up using Uber and it was waaaay cheaper. Our USA based app worked just fine. The prices quoted are in pesos and distances in kilometers. Back to hotel, it was necessary to run the water about 15 minutes to get it warm enough to take a shower. No mini bar, no FRIDGE to keep water or drinks. The room has a vent for A/C but they are too cheap to run it. Lights in room are daylight and would be better if they were a warmer color. The bed was King size but the mattress is low quality. Internet access was free (WI-FI). Didn't use the restaurant/cafe but for a bottle of coke and a cookie, they overcharged!!! Noise from "freeway" outside wouldn't let us sleep, even in fourth floor. Personnel were nice and helpful but they really are just there, happy to have a job. The owners and management of the place should really invest a little into better quality and service. Then they would have a winner!

Excellent service by the waiter Ignacio Gonzalez. Attentive, capable and committed to the service to the guests. Rooms always in order and staff attentive to customer service. Very good hotel. And I hope to visit again.

All the staff is so kind specially the recepcionist Elba, Jose, Adriana and Beatriz Lozada. Betty is so nice and she knows what to do if you have a problem. The place has a good located. I really recommend this place you are going to feel as home. Thank you for everything guys. You are an amazing team

I stayed at the Valle for one week. My husband was in school for the week and I was by myself at the hotel and I can't speak Spanish. Thank god for Jorge he was so helpful. He could speak a little English and he made my stay much more enjoyable. He was able to give me information on where to go and help me order my food. Everyday he would check in with me and make sure I was doing okay and if I needed anything he was there to help. Without Jorge I would've been lost. Also the rooms were kept very clean, they came in everyday, changed the sheets, cleaned the shower and gave you new towels. The price was also right you get your value for your buck. All the staff were very friendly. All in all I had a great stay!

The hotel is quiet and the price is average we spent 5 days and the price was after taxes about 290$ the showers are large the beds soft the area was industrial and the route for the bus was right outside and the taxis that are the best rate are right outside 24hrs sometimes you need to haggle with them or like we did take the bus it was pretty easy. If you need to get back to airport it is about 230$ dont pay more

Hce unos dias atras me hospede con un grupo de compañeros de trabajo ya que el lugar nos quedaba cerca al Hotel, muy buen lugar, centrico, comodo y excelente actitud de servicio del Joven Jose Garcia, siempre al pendiente de las necesidades que tuvimos durante nuestra estancia, en definitiva, si regresariamos.

Quiero felicitar al hotel valle de mexico, por sus habitaciones tan cofortables y el excelente trato que tuve especialmente por el joven jose garcia que en toda mi estancia en el hotel fue muy amable, cordial y atento, por esta rason felicito al hotel y a todos sus empleados que hicieron muy amena mi estancia, felicidades por su buen servicio y espero regresar pronto gracias.

No volveremos a este hotel por varias razones. Pero dos de las más importantes son: Recibimos del personal de seguridad un trato súmamente grosero, cuestionándonos a qué nos dirigíamos al elevador, siendo que ya era el tercer día de estancia. Por otro lado, el personal de recepción, no nos quiso dar una copia de la llave de la habitación "hasta que pasáramos a liquidar la cuenta", cuando tenían un depósito en efectivo por la totalidad de las noches (17 mil pesos) y además con la tarjeta de crédito en garantía, como es común. Al final decidimos mudarnos de hotel. Espero que la administración ponga atención al servicio al cliente. Saludos

Pasé recientemente como delegado al congreso mundial de nefrologia 6 noches muy agradables. Deseo destacar la atencion recibida en la carpeta por Amzirany Chavez y por el Lic. Carlos Rolda, que fueron muy atentos en mi atencion y con mis colegas.

Buen servicio. Agradable el lugar y cómodo....por el turno noche nos atendió el sr.daniel.... Nos ayudó en un detalle que teníamos y dudas ,paciente amable y atento.. Muchas gracias por su atención sr Daniel... recomendadisimo

Av Primero De Mayo 15 Naucalpan MEX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Business center

Located in Industrial Area, Hotel Valle de México is within a few miles (5 km) of sights such as Plaza Polanco and Museo Soumaya. This 270-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free valet parking. Antara Polanco is also 2.9 mi (4.7 km) from this Naucalpan hotel.


Dining

Enjoy a bite to eat at S3NS, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 270 rooms provide free bottled water, phones, and desks. Guests can expect to find free WiFi and TVs with cable channels. Rooms also include free toiletries.


Property features

Guests of Hotel Valle de México enjoy free WiFi in public areas, a business center, and a gift shop. Free valet parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.

Room options

Superior - 2 Double Beds

Full 2 | Sleeps 4

Superior - 2 Double Beds - Breakfast

Full 2 | Sleeps 4

Super Saver, 1 King bed

King 1 | Sleeps 4

Superior, 1 King bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 125 reviews