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Recent guest reviews

Very nice place. Didnt like covid restrictions. Open up covid is a scam.

The property was outstanding, we were very pleased with just everything . Room service ....just great Breakfast at the Pub ...outstanding ... Bother STAFF and FOOD Linens , Bathroom lovely Master bedroom Perfect One lamp shade has a burned shade , Your pick up and drop of Gentleman with the Shuttle was exceptional...as your door man !

Everything was great. Thank you. No complaints at all.

Trip was good. Service very friendly. We enjoyed the stay

Room was super clean the food was awesome and the staff was extremely helpful.

The room was very quiet. I never heard slamming doors or people in the hallways or next room.

Room and hotel amenities are nice, room service is good and generous if expensive (like every other hotel), no extra charge for pets which is great, easy parking. The hot tub had a ring of dirt around the inside wall which was gross. The room seemed clean but outdated and older, which isn't a bad thing but it's supposed to be a 4 star hotel...

Staff was very friendly and helpful both on the phone and in person

Generally a dirty feeling in the rooms. No towel holders in bathroom towels are 1 inch from floor. Hotel staff NOT accommodating at all. When we arrived the held our bags at check in we asked gor them they said they will send someone up we waited 35 min before going down and demanding them. The room a/c wasn't functioning properly they said they qill send someone up no one came. I could go on. Overall the hotel is really nice if you replace the staff and pay attention to detail.

Okay for the visit in Chicago this year for my work. Thanks for sending out the survey. Everything is great.

Wonderful experience the moment you walk in. Beautiful hotel and amazing staff. Very accommodating. You feel like you are on vacation even though I was only a few miles from home!

wonerful room and hotel-freindly staff great room!

clean property and close to the airport. Also free parking which is always nice

Hotel was a little noisy but more than great for convenience to O'Hare airport. Shuttle was on time an pleasant. Room was great after the a/c was adjusted back to a comfortable temperature. It was 65 degrees when I arrived. Overall a very pleasant experience.

Very comfortable bed with nice linens, decent sized room with modern decor. Clean and nice hotel staff. Plenty of parking behind hotel at a cost.

N River Rd Rosemont IL

Hotel highlights

  • Walking distance to Donald E. Stephens Convention Center and Rivers Casino
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

The Westin O'Hare places you within a 15-minute stroll of popular sights such as Donald E. Stephens Convention Center and Rivers Casino. This 4-star hotel has 525 guestrooms and offers an indoor pool, a 24-hour fitness center, and a spa tub.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:00 AM.


Rooms

The 525 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free local calls. Guests can expect to find WiFi and 42-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free bottled water, laptop-compatible safes, and ironing boards are also standard.


Property features

Guests staying at The Westin O'Hare enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is offered for USD 32 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for The Westin O'Hare

Everyone (17) Couples (7) Business (11) Family (12) Friends (5) Other (1)
4
Family Family

Very nice place. Didnt like covid restrictions. Open up covid is a scam.

By on Sep 26, 2020

5
Family Family

The property was outstanding, we were very pleased with just everything . Room service ....just great Breakfast at the Pub ...outstanding ... Bother STAFF and FOOD Linens , Bathroom lovely Master bedroom Perfect One lamp shade has a burned shade , Your pick up and drop of Gentleman with the Shuttle was exceptional...as your door man !

By on Nov 4, 2019

Review comment responded on Nov 7, 2019

Hello and thank your for taking the time to share your experience. We're so glad to hear you enjoyed your stay with us. Your feedback will be shared to the entire team. Thank you for choosing to stay with us and we hope you create more memories with us again in the near future. Be Well.

5
Friends

Everything was great. Thank you. No complaints at all.

By on Aug 10, 2019

Review comment responded on Aug 13, 2019

Thank you for your feedback. We're glad to hear you enjoyed your stay. We appreciate the time you took. We hope to see you again in the future. Be Well.

5
Partner Couples

Trip was good. Service very friendly. We enjoyed the stay

By on Aug 4, 2019

Review comment responded on Aug 13, 2019

Thank you for the feedback, We're glad to hear you enjoyed your stay. We will look forward to your return soon. Be Well.

5
Everyone

Room was super clean the food was awesome and the staff was extremely helpful.

By on Jul 8, 2019

Review comment responded on Aug 14, 2019

Thank you for staying with us and we appreciate the feedback! We look forward to your next visit. Be Well.

4
Everyone

By on Jul 5, 2019

Review comment responded on Aug 14, 2019

Thank you for staying with us and we appreciate the feedback! We look forward to your next visit. Be Well.

5
Business Business

The room was very quiet. I never heard slamming doors or people in the hallways or next room.

By on Jun 12, 2019

5
Everyone

By on Apr 28, 2019

4
Family with small children Family

Room and hotel amenities are nice, room service is good and generous if expensive (like every other hotel), no extra charge for pets which is great, easy parking. The hot tub had a ring of dirt around the inside wall which was gross. The room seemed clean but outdated and older, which isn't a bad thing but it's supposed to be a 4 star hotel...

By , from Chicago, IL, USA on Mar 25, 2019

5
Family

Staff was very friendly and helpful both on the phone and in person

By on Feb 20, 2019

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