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Recent guest reviews

Everything was great. Thank you. No complaints at all.

Trip was good. Service very friendly. We enjoyed the stay

Room was super clean the food was awesome and the staff was extremely helpful.

The room was very quiet. I never heard slamming doors or people in the hallways or next room.

Room and hotel amenities are nice, room service is good and generous if expensive (like every other hotel), no extra charge for pets which is great, easy parking. The hot tub had a ring of dirt around the inside wall which was gross. The room seemed clean but outdated and older, which isn't a bad thing but it's supposed to be a 4 star hotel...

Staff was very friendly and helpful both on the phone and in person

Generally a dirty feeling in the rooms. No towel holders in bathroom towels are 1 inch from floor. Hotel staff NOT accommodating at all. When we arrived the held our bags at check in we asked gor them they said they will send someone up we waited 35 min before going down and demanding them. The room a/c wasn't functioning properly they said they qill send someone up no one came. I could go on. Overall the hotel is really nice if you replace the staff and pay attention to detail.

Okay for the visit in Chicago this year for my work. Thanks for sending out the survey. Everything is great.

Wonderful experience the moment you walk in. Beautiful hotel and amazing staff. Very accommodating. You feel like you are on vacation even though I was only a few miles from home!

wonerful room and hotel-freindly staff great room!

clean property and close to the airport. Also free parking which is always nice

Hotel was a little noisy but more than great for convenience to O'Hare airport. Shuttle was on time an pleasant. Room was great after the a/c was adjusted back to a comfortable temperature. It was 65 degrees when I arrived. Overall a very pleasant experience.

Very comfortable bed with nice linens, decent sized room with modern decor. Clean and nice hotel staff. Plenty of parking behind hotel at a cost.

Hotel was near the airport, but had to drive for all attractions. Was recommended with flight. It's hard to pick a hotel with limited knowledge of the area. So we picked one that was on the website. Was central to Chicago and Walkegan. We were there for Navy Recruit Command Graduation. Air conditioner in our room did not work very well. Windows to the outside did not open. Charged for wifi in rooms. Wifi should be free in rooms for paying guests. Was able to connect free at Starbucks in the lobby. Hotel attendant were nice and accommodating.

Our arrival flight was late evening-there was a big issue with the driver who was 40 min late. He came with a van that did not accommodate all the travelers . This occurred on Feb 5th.

N River Rd Rosemont IL

Hotel highlights

  • Walking distance to Donald E. Stephens Convention Center and Rivers Casino
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

The Westin O'Hare places you within a 15-minute stroll of popular sights such as Donald E. Stephens Convention Center and Rivers Casino. This 525-room, 4-star hotel has an indoor pool along with a 24-hour health club and a free airport shuttle.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of The Westin O'Hare's 525 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. 42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Guests staying at The Westin O'Hare enjoy an indoor pool, a 24-hour health club, and a spa tub. Parking is USD 29 per day (USD 35 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Premium Room, 1 King Bed

King 1 | Sleeps 3

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Premium Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for The Westin O'Hare

Everyone (17) Couples (31) Business (35) Family (19) Friends (9) Other (13)
5
Friends

Everything was great. Thank you. No complaints at all.

By on Aug 10, 2019

Review comment responded on Aug 13, 2019

Thank you for your feedback. We're glad to hear you enjoyed your stay. We appreciate the time you took. We hope to see you again in the future. Be Well.

5
Partner Couples

Trip was good. Service very friendly. We enjoyed the stay

By on Aug 4, 2019

Review comment responded on Aug 13, 2019

Thank you for the feedback, We're glad to hear you enjoyed your stay. We will look forward to your return soon. Be Well.

5
Everyone

Room was super clean the food was awesome and the staff was extremely helpful.

By on Jul 8, 2019

Review comment responded on Aug 14, 2019

Thank you for staying with us and we appreciate the feedback! We look forward to your next visit. Be Well.

4
Everyone

By on Jul 5, 2019

Review comment responded on Aug 14, 2019

Thank you for staying with us and we appreciate the feedback! We look forward to your next visit. Be Well.

5
Business Business Travelers

The room was very quiet. I never heard slamming doors or people in the hallways or next room.

By on Jun 12, 2019

5
Everyone

By on Apr 28, 2019

4
Family with small children Families

Room and hotel amenities are nice, room service is good and generous if expensive (like every other hotel), no extra charge for pets which is great, easy parking. The hot tub had a ring of dirt around the inside wall which was gross. The room seemed clean but outdated and older, which isn't a bad thing but it's supposed to be a 4 star hotel...

By , from Chicago, IL, USA on Mar 25, 2019

5
Families

Staff was very friendly and helpful both on the phone and in person

By on Feb 20, 2019

4
Everyone

By on Jan 21, 2019

5
Everyone

By on Jan 12, 2019

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