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The Westin O'Hare

4.0 out of 5.0

Recent guest reviews

Hotel was a little noisy but more than great for convenience to O'Hare airport. Shuttle was on time an pleasant. Room was great after the a/c was adjusted back to a comfortable temperature. It was 65 degrees when I arrived. Overall a very pleasant experience.

Very comfortable bed with nice linens, decent sized room with modern decor. Clean and nice hotel staff. Plenty of parking behind hotel at a cost.

Hotel was near the airport, but had to drive for all attractions. Was recommended with flight. It's hard to pick a hotel with limited knowledge of the area. So we picked one that was on the website. Was central to Chicago and Walkegan. We were there for Navy Recruit Command Graduation. Air conditioner in our room did not work very well. Windows to the outside did not open. Charged for wifi in rooms. Wifi should be free in rooms for paying guests. Was able to connect free at Starbucks in the lobby. Hotel attendant were nice and accommodating.

Our arrival flight was late evening-there was a big issue with the driver who was 40 min late. He came with a van that did not accommodate all the travelers . This occurred on Feb 5th.

Beware if hidden fees like 25 dollars for parking and 25 dollars for breakfast

My husband and I went for our 9yr wedding anniversary. Loved it!

The front desk was super and restaurant had good food. Staff was super helpful and nice.

The hotel was great and the room was comfortable. The only complaint we had was the swimming pool and jacuzzi was rather small for the size of the hotel and the pool water temperature was too cold.

The food at the restaurant was great and I've never had martini delivered to my table with such speed. Room was what one would expect from the Westin, although I did see a single black hair in the bath tub. Learned after the fact the the hotel offers free late check out (3pm) on Sunday's.

The hotel was nice- it hosted a workshop I had for the weekend, but the weekend started poorly with the airline losing our luggage. The hotel was helpful with assisting us in finding nearby places to buy some clothing and necessities for the weekend (the luggage was never found). Giordano's was across the parking lot (LOVE IT!!) and it was a short cab ride to a large area with many dining options. I'd stay here again if I had a short trip to Chicago, it was convenient to O'Hare.

I was not expecting to stay the night in Chicago so I was not prepared at all. The hotel was great! You can never go wrong with the Westin and the price was amazing! Staff very friendly as well!

Excellent hotel with amazing, welcoming staff. This hotel has by far the kindest staff! The hotel is ideally located near O Hare airport, walking distance to Chicago subway system and the an outlet mall. There is an airport shuttle as well. You can be downtown by subway within 30 minutes. The restaurant offers great food selection but is a bit pricey. The amenities are great.

Loved the new fitness rental gear feature. I had forgotten my sneaks but no sweat! :)

great hotel stay. many places to lounge. resto on site. starbucks on site. very comfortable and calm hotel. the beds are dreamy.

My only complaint is that we were not notified of the $25 parking fee!

Stay was wonderful. Rooms smelled clean and were comfortable. Refrige and micro not in every room.

Westin is clean, professional and each experience I have had have all been great. Definitely recommend.

The room was great - roomier than 3-star hotels, very comfortable beds, fantastic bed linens, and so much more. Everything in the room was clean, in a working order, and just pleasant to touch or use. I visited this hotel for a tango festival. For that events, we used 4 meeting rooms that were also very nice in terms of decor, lighting, cleanness. My only complain is that the AC setting was too low in the lobby and first floor, it was uncomfortably cold to sit (since there is free internet only in the lobby). The chairs were great, though. Another minor complaint is that the parking lot was totally packed, so it was difficult to find a parking space. Once we parked at the valet parking for $35 fee bc there was no lots available. And their parking tickets did not work 2 out of 3 times we used them, so the first time we paid the full day fee of $35 instead of discounted $10, and the second time we had to repark and go back to the reception to get a new ticket. The staff was extremely friendly and useful however, they resolved all issues in no time. At the end, we get refunded for all extra parking spending, it's just inconvenience to go to the reception every time we had to leave the parking lot. I do not stay in hotels too often, so my review is based on a very limited hotel experience and very modest personal requirements. Overall, I believe that this hotel is a great value for the price I got in the given location.

Very convenient location - however, parking is $25/night which was not clear when I made the reservation. Even so, this hotel was a good value if you don't mind staying outside of the city

The hotel was great. The staff at the lobby check-in was nice. He signed me on the card to get points and gave me a $10 discount each day on parking fee. Our room was at the tenth floor looking toward the apartments and airport direction. The view was beautiful. The room itself was spacious, comfortable, and at an average cleanliness. The cons of the room are that it doesn't have a microwave, the bathroom has an order, the bathtub did not drain the water while we shower, and there were only three large towels provided for our room. We have four people and wish there are more towels in the room; however, we could have asked the front desk for more towels. The shower itself is kid friendly. The location of the hotel was great. It's nears Chicago. It is a great place to stay if you are planning to tour Chicago. Also the hotel is just minutes walk from the train station. So you can easily take the train to downtown Chicago.

6100 N River Rd Rosemont IL

Hotel highlights

  • Onsite dining
  • Free airport shuttle
  • Indoor pool
  • 24-hour health club

Within a short walk of Donald E. Stephens Convention Center, The Westin O'Hare is within a mile (2 km) of Rivers Casino. This 525-room, 4-star hotel has an indoor pool along with a 24-hour health club and a free airport shuttle. It's near the airport and also close to Rosemont Theatre and MB Financial Park at Rosemont.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


Rooms

All of The Westin O'Hare's 525 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and laptop-compatible safes. 42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Video-game consoles, phones, and ironing boards are also standard.


Property features

Guests staying at The Westin O'Hare enjoy an indoor pool, a 24-hour health club, and a spa tub. Parking is USD 25 per day (USD 35 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 4

Premium Room

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 3

Guest reviews for The Westin O'Hare

Everyone (6) Couples (30) Business (35) Family (17) Friends (9) Other (13)
5

close to the airport

Everyone

Hotel was a little noisy but more than great for convenience to O'Hare airport. Shuttle was on time an pleasant. Room was great after the a/c was adjusted back to a comfortable temperature. It was 65 degrees when I arrived. Overall a very pleasant experience.

By , from chicago IL on Aug 21, 2017

5

clean room, comfortable bed, nice staff

Everyone

Very comfortable bed with nice linens, decent sized room with modern decor. Clean and nice hotel staff. Plenty of parking behind hotel at a cost.

By on Aug 17, 2017

4

near airport

Everyone

Hotel was near the airport, but had to drive for all attractions. Was recommended with flight. It's hard to pick a hotel with limited knowledge of the area. So we picked one that was on the website. Was central to Chicago and Walkegan. We were there for Navy Recruit Command Graduation. Air conditioner in our room did not work very well. Windows to the outside did not open. Charged for wifi in rooms. Wifi should be free in rooms for paying guests. Was able to connect free at Starbucks in the lobby. Hotel attendant were nice and accommodating.

By , from Temecula, CA on Mar 23, 2017

5
Everyone

Our arrival flight was late evening-there was a big issue with the driver who was 40 min late. He came with a van that did not accommodate all the travelers . This occurred on Feb 5th.

By , from wis on Feb 7, 2017

4

nice hotel

Everyone

Beware if hidden fees like 25 dollars for parking and 25 dollars for breakfast

By on Nov 25, 2016

5

awesome!

Everyone

My husband and I went for our 9yr wedding anniversary. Loved it!

By , from Kenosha, WI. on Mar 9, 2016

5

excellent experience a great hotel

Families

The front desk was super and restaurant had good food. Staff was super helpful and nice.

By on Sep 22, 2015

4

weekend getaway

Couples

The hotel was great and the room was comfortable. The only complaint we had was the swimming pool and jacuzzi was rather small for the size of the hotel and the pool water temperature was too cold.

By on Sep 9, 2015

4

haven after hectic tarmac delays.

Couples

The food at the restaurant was great and I've never had martini delivered to my table with such speed. Room was what one would expect from the Westin, although I did see a single black hair in the bath tub. Learned after the fact the the hotel offers free late check out (3pm) on Sunday's.

By on Jul 29, 2015

4

nice weekend trip

BusinessTravelers

The hotel was nice- it hosted a workshop I had for the weekend, but the weekend started poorly with the airline losing our luggage. The hotel was helpful with assisting us in finding nearby places to buy some clothing and necessities for the weekend (the luggage was never found). Giordano's was across the parking lot (LOVE IT!!) and it was a short cab ride to a large area with many dining options. I'd stay here again if I had a short trip to Chicago, it was convenient to O'Hare.

By on Jul 8, 2015