Nice property with a fun roof top
Great location!! The hotel check-in was easy. Staff was very nice & professional. My fiancé and I just got engaged so they even upgraded our room! Really liked rooftop space LH on 21 & 22, unfortunately, we didn’t get to enjoy it. Way overcrowded, lots of attitude from the bartenders and disorganized roof-top check-in staff incredibly unprofessional. Hotel guest have no priority.
Location is great - in room dining breakfast was so- so
I like the rooftop dining and the express elevators
The staff was top tier from the check-in, and we appreciate the complimentary champagne sent up to our presidential suite. The suite was amazing, and the ambiance with the fireplace, as well as the views from our room and the rooftop, made it memorable. Definitely would recommend using this hotel again. 10 stars!
Everything was great except one incident,but that was so bad it influences my entire opinion. When I checked in I expressed that I wanted to put the incidentals on my credit card.it was not done,when my college age children came back to the hotel at i in the morning their room key did not work. They went to the front desk,showed their ID and were issued a new key. They rode the elevator up and that key did not work. When they returned to the desk they were told they needed to provide a credit card. My daughter was embarrassed as she did not have the money in her account and her card was declined. It felt to them like they were treated like criminals. The desk clerk kept saying someone was in the room and did not want to send them back up. Finally,they were brought upstairs with the head of security who confided in them of an ongoing system error that was making rooms look as if they were occupied when they were not. An overall frightening experience for 2 that are not experienced travelers. The desk person should be spoken to for the way it was handled. No person should have to be delayed access to their room and have to go up and down to resolve the issue for an hour at 1 in the morning. To make it worse,both my son and daughters cards were charged $100 for incidentals,when they called to see when they would be refunded they were told " a few days".
Would definitely stay here again! Literally a block over there is so many stores/restaurants. Very spacious room, incredible view to the lake! And rooftop view too! Would say parking was a little pricy 75$ a night but overall experience and room was great
Excellent stay, wonderful friendly services! Thanks
It was excellent,room view very nice.Thank you for everything.
Always so lovely and enjoyable staying here !
Loved this hotel the views of the river were amazing! Enjoyed the roof top for drinks and sunset and enjoyed our stay! Clean and super convenient to everything!
I recommend making a reservation because it is a place with a pretty hotel night view and the kindness of the staff. The nearby Millennium Park and Riverwalk are also close, so I think it is the best place.
There were dead bugs around the window
Located in Downtown Chicago, LondonHouse Chicago, Curio Collection by Hilton is adjacent to Chicago Riverwalk and within a 5-minute walk of other popular sights like Chicago Theatre. This 4.5-star hotel welcomes guests with 452 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11 AM.
55-inch LED TVs come with first-run movies and pay movies, and guests can stay connected with free WiFi. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, designer toiletries, and bathrobes. MP3 docks, refrigerators, and laptop-compatible safes are also available.
Guests staying at LondonHouse Chicago, Curio Collection by Hilton enjoy access to a full-service spa, a gym, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
Nice property with a fun roof top
Great location!! The hotel check-in was easy. Staff was very nice & professional. My fiancé and I just got engaged so they even upgraded our room! Really liked rooftop space LH on 21 & 22, unfortunately, we didn’t get to enjoy it. Way overcrowded, lots of attitude from the bartenders and disorganized roof-top check-in staff incredibly unprofessional. Hotel guest have no priority.
Location is great - in room dining breakfast was so- so
I like the rooftop dining and the express elevators
The staff was top tier from the check-in, and we appreciate the complimentary champagne sent up to our presidential suite. The suite was amazing, and the ambiance with the fireplace, as well as the views from our room and the rooftop, made it memorable. Definitely would recommend using this hotel again. 10 stars!
Everything was great except one incident,but that was so bad it influences my entire opinion. When I checked in I expressed that I wanted to put the incidentals on my credit card.it was not done,when my college age children came back to the hotel at i in the morning their room key did not work. They went to the front desk,showed their ID and were issued a new key. They rode the elevator up and that key did not work. When they returned to the desk they were told they needed to provide a credit card. My daughter was embarrassed as she did not have the money in her account and her card was declined. It felt to them like they were treated like criminals. The desk clerk kept saying someone was in the room and did not want to send them back up. Finally,they were brought upstairs with the head of security who confided in them of an ongoing system error that was making rooms look as if they were occupied when they were not. An overall frightening experience for 2 that are not experienced travelers. The desk person should be spoken to for the way it was handled. No person should have to be delayed access to their room and have to go up and down to resolve the issue for an hour at 1 in the morning. To make it worse,both my son and daughters cards were charged $100 for incidentals,when they called to see when they would be refunded they were told " a few days".
Would definitely stay here again! Literally a block over there is so many stores/restaurants. Very spacious room, incredible view to the lake! And rooftop view too! Would say parking was a little pricy 75$ a night but overall experience and room was great
