We felt scammed. Excellent prices and lovely pictures of beautiful rooms in fabulous location on the lake lured us to reserve a room. However, upon arrival, we were assigned a disgusting room, smelling of old cigarettes, with dirty walls and ceiling, and a carpet that looked like it had never been cleaned. We refused the room and switched to a standard, clean room in the adjoining Best Western, which cost us several hundred dollars more for the weekend and was suspiciously run by the same staff. I asked the check-in staff if this sort of thing happens often, and they responded "all the time". This begs the question as to whether or not this is part of the organizations business plan. Very scammy, if you ask me.
Very quick and professionally.
This is a motel, 70’s decor, room opens to sidewalk, people loitering outside smoking various things. The staff was ver nice! I appreciated how kind and helpful they where.
Very pleasantly surprised. The rooms are a bit older, but everything was very clean and the beds were comfortable. The lobby has been recently renovated and looks very nice. There is free hotel parking located directly outside the rooms. It is located in Hyde park. The surrounding area was nice and safe.
It was ok dated…but we enjoyed the location and the views of the lake. Free parking was an added bonus!
The shower was broken and the bathroom was not clean
Reasonably priced compared to nearby hotels. Right off the highway. Not too far from 53rd street where you have dozens of restaurants. Lobby very modern and clean. Rooms are a little out of date. Nice continental breakfast to go. Fresh coffee all day. No usp ports for charging.
Easy access to interstate. Parking was great.
The room smelled bad. Needed vacuuming. Outside window view was the swimming pool Covered with a dirty plastic cover sunk in the middle with standing dirty water on top of it. It was disgusting to look at through the window and everytime you walked out the door. Put the sign out for room service, left all day, and no one came to service the room. Good thing i had travelled with my own towels and wash cloth. No refrigerator, no microwave, non working cheap plastic coffee pot. Spider in the bathroom ceiling. Disgusting! Worst Hotel i've ever stayed at in my life. But i was in Chicago for my brother's funeral and was too depressed to change hotel which was more like a cheap motel. Very disappointed! I would like a refund, please.
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Guest services on Friday night was excellent! Saturday guest service was good. Facilty was old and gross. Rooms smelt like marijuana. Not a nice location. Free parking was ok.
The price and location was good. The room was decent. The air conditioner did. It work well and the pool was kind of dirty.
I enjoyed the cafe on the property. It was a lot nicer than expected. The bed was pretty comfortable. I also appreciated the fridge. I had the impression the room wouldnt have one, so it was a nice suprise. My biggest issue was the air unit; it would randomly start making an awful sound. The sound would last about 20 minutes then stop for an hour or so. Also, a microwave would have been nice to have. I was unable to keep my left over food from the cafe because I had no way of warming it up the next day.
Convenient location to the university. Old facility but is okay for a day-trip.
Located in Kenwood within a mile (2 km) of Chicago Museum of Science and Industry, Chicago Lake Shore Hotel is within 2 miles (3 km) of other popular sights such as University of Chicago. The 70 rooms at this hotel include coffee makers, TVs, and pillowtop beds.
37-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.
Chicago Lake Shore Hotel features free WiFi in public areas, meeting rooms, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center and a vending machine.
We felt scammed. Excellent prices and lovely pictures of beautiful rooms in fabulous location on the lake lured us to reserve a room. However, upon arrival, we were assigned a disgusting room, smelling of old cigarettes, with dirty walls and ceiling, and a carpet that looked like it had never been cleaned. We refused the room and switched to a standard, clean room in the adjoining Best Western, which cost us several hundred dollars more for the weekend and was suspiciously run by the same staff. I asked the check-in staff if this sort of thing happens often, and they responded "all the time". This begs the question as to whether or not this is part of the organizations business plan. Very scammy, if you ask me.
Very quick and professionally.
This is a motel, 70’s decor, room opens to sidewalk, people loitering outside smoking various things. The staff was ver nice! I appreciated how kind and helpful they where.
Very pleasantly surprised. The rooms are a bit older, but everything was very clean and the beds were comfortable. The lobby has been recently renovated and looks very nice. There is free hotel parking located directly outside the rooms. It is located in Hyde park. The surrounding area was nice and safe.
It was ok dated…but we enjoyed the location and the views of the lake. Free parking was an added bonus!
The shower was broken and the bathroom was not clean
Reasonably priced compared to nearby hotels. Right off the highway. Not too far from 53rd street where you have dozens of restaurants. Lobby very modern and clean. Rooms are a little out of date. Nice continental breakfast to go. Fresh coffee all day. No usp ports for charging.
Easy access to interstate. Parking was great.
We appreciate it Elvin yes our free parking is very popular!
The room smelled bad. Needed vacuuming. Outside window view was the swimming pool Covered with a dirty plastic cover sunk in the middle with standing dirty water on top of it. It was disgusting to look at through the window and everytime you walked out the door. Put the sign out for room service, left all day, and no one came to service the room. Good thing i had travelled with my own towels and wash cloth. No refrigerator, no microwave, non working cheap plastic coffee pot. Spider in the bathroom ceiling. Disgusting! Worst Hotel i've ever stayed at in my life. But i was in Chicago for my brother's funeral and was too depressed to change hotel which was more like a cheap motel. Very disappointed! I would like a refund, please.
Thanks for your comments. During your stay dates, we were still doing limited service housekeeping due to Covid. Sorry about that. This hotel does not offer microwave and mini-fridges so not sure why you expected it.
Thank you for sharing Ahmed