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The Talbott Hotel

4.0 out of 5.0

Recent guest reviews

My wife and I thoroughly enjoyed our stay at the Talbott. Alicia at the front desk was very welcoming and made a very nice impression on us. Everyone we interacted with was positive, upbeat and helpful. The room was nice and we really appreciated the decor. I've seen several reviews that commented on the updates not being appreciated, don't let that deter you from staying here. This is a nice boutique hotel in a great part of Chicago. We fully intend to stay here in our future visits to Chicago.

The gist: both good and not as good. And please understand, we have a love for the Talbott, but after the renovation and the new management, I'm not sure it will be our go to hotel when we visit next year. For the price (~500 a night) it was a lukewarm experience overall. LET ME EXPLAIN: Every year or so we visit Chicago and when we found the Talbott it became our go-to hotel. [Before the renovation] we loved the one-bedroom suite, with its separate bedroom and 'living room,' as well as its large, luxurious bathroom with two sink areas, as well as both shower and bathtub. This year, I called the hotel desk before making the reservation (on the hotel website) and asked what room would be similar. I was told the junior suite. I looked at a picture and saw one large-ish room with a bed and a couch. Okay, not perfect, but we thought we'd try it, and I made that reservation. WE WERE GIVEN WRONG TYPE ROOM at first: When we were showed to a room, it was much smaller than the picture, it had no couch, only chairs. It had a smallish bathroom with NO bathtub. This seemed wrong. I called the desk and said that this did NOT look like the picture. I was told it was another kind of junior suite (which it was not I discovered--it was a KING room), but that they'd move us. And to their credit, they did, to a room which looked like the picture. It was much larger, another whole window area, and the bathroom was larger with both a shower and a bath. It's not a suite anymore, but it was a comfortable one-room hotel room. STILL, to have to demand the room you paid for is NOT a good thing--it puts the customer in an unnecessarily uncomfortable position. In addition: No turndown service: given the prices have gone up, it's odd to stay at a hotel for that much money and have no turndown service nor room service (to be fair, room service was starting the week after we left). We tried the hotel restaurant--and we enjoyed the food and wine (some things more than others), but mostly, we loved the positive energy of the young women who served us. But that's the Talbott's great strength: it's people. Or at least the regulars we have come to know. People like Gene (I think his last name is Murray). He's a wonderful concierge and every trip we have found him to be friendly, kind, and helpful (especially compared to the other concierge, a woman who was there--she was a bit sharp). Also, their bellmen are splendid. Don't know all their names--think the head is named Parry--but they are well trained, friendly, and wonderfully helpful. The front desk are also friendly folks and accommodating, but that first room was not a junior suite--that's a mistake that shouldn't happen. If we return to the Talbott, it will be for the good people they've kept on from the Talbott's earlier iteration. Your people are your greatest advertisement. But given our price point is flexible, we may decide to up the ante and stay where we have more amenities for the money (turndown service, one free bottle of water in the room, a club floor, etc.) We'll see if we'll return. As I said, the good people who have worked at the Talbott for a long time deserve all good praise. And if we return, it will be because of you.

Engaging and personable staff were most helpful, especially the woman who checked us in and the concierge. He was friendly and informative. The room was large, comfortable, quiet, and clean. The bed comfortable too. Really, just an excellent experience. The hotel is convenient to great shopping and restaurants. It's an interesting and pleasurable 30-minute walk down the Magnificent Mile to Millennium Park, the cultural center, and the art institute.

I loved the previous iteration of the Talbot that had large rooms and an old world charm. Sadly this has been lost with the recent renovations. While the new hotel is still nice, the rooms are smaller, albiet still good sized, but their suites are not suites. In fact, the suite is smaller than a regular room. The old suites were huge with large bathrooms and now are just a standard hotel room. The hotel is definitely not built for a business traveler as there is no desk or work surface in either of the rooms I saw. I believe they are still getting the kinks out as the service, while courteous was uneven and slow.

Hubby and I stay at The Talbott each year during the holidays so we can shop Michigan Avenue, Watertower Place, and walk the magnificent mile. The hotel has large rooms, along with a professional and extremely friendly staff. You can also get a great price for this boutique hotel a short walk to Michigan Avenue. Hint: Look up at the entrance for the cow!

Small welcoming first floor with restaurant and bar. Good for a quick drink or snack. Decor is tasteful and modern. Very close to anything you need. Gene the concierge was very helpful as was the doorman (sorry forgot his name). Lyft rides are 1 min away. Room was small but functional with great robes and amenities. No coffee in room, but a coffee/ tea station is downstairs.

Was very disappointed in my recent experience to Talbott, room I stayed in did not seem suited for business traveler - no desk or desk chair. Staff was ok but not really pleasant and welcoming gave no information about the hotel other than coffee and tea available in the am. I am use to high quality of customer satisfaction.

After reading so many positive reviews about The Talbott Hotel, I decided to book a room while visiting Chicago on business. The newly renovated hotel is lovely. The level of service was beyond my expectations. I'll definitely book a stay again!

We didn't stay at the hotel, but had a drink at their bar 20 East. Very nice place to sit outside. The hotel looked fabulous, so that's on the list for next time in town. Golden taps in the bathroom. For example. :)

Newly renovated; we had requested a high floor and were assigned to second floor. We had a package deal but never were told the details of the package. The toilets were incredibly loud. Overall experience was just fine, room was clean and comfortable, but we felt stashed in a weird hallway with meeting rooms. At check-in staff was distracted by event going on in lobby; too pleased with the hipness of the attending crowd to properly welcome us.

20 E Delaware Pl Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Chicago Water Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Near North Side, The Talbott Hotel is within a 5-minute walk of John Hancock Center and within 15 minutes of other popular attractions like Chicago Water Tower. This 149-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Located in central Chicago, the hotel is also near Millennium Park and Art Institute of Chicago.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

The Talbott Hotel's 149 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

The Talbott Hotel features free WiFi in public areas, 3 meeting rooms, and a business center. Valet parking is available for USD 60 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this boutique hotel include a porter/bellhop, wedding services, and an ATM.

Room options

Junior Suite

King 1 | Sleeps 4

Room, 1 King Bed (Deleware)

King 1 | Sleeps 3

Studio, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

96% of guests recommend this hotel

Total of 2720 reviews