More bad than good. Clean and good location. Very few amenities. Staff was nice but not willing to help. You had to ask for everything. Won’t go back.
The hotel was hit and very miss. Great location, clean and big rooms. But the service and amenities were bad. No maid services after several requests. I asked someone at the front desk to freshen up the rooms, including emptying the garbage cans. The staff came in and emptied the garbage, reaching past the pile of towels we left for them. The room didn’t have glasses, coffee maker, ice bucket, towels, extra toilet paper, etc. One elevator was broken. Restaurant/bar had no liquor license. So be aware of the limitations if you select this hotel.
Was great
Been here alot of times, love the location as we park our vehicle and walk or bike everywhere.
Have stayed many times over the years. We keep coming back due to the staff, which are always wonderful, ease of coming and going, and location. Close to everything.
Unatentive staff, no room service for 3 days. Otherwise ok. Nothing to write home about
For a 4 star hotel, I expected WAY MORE! The room was boring, the bed was awful, the view out my window was a brick wall. VERY underwhelming!!!
Central location without being an enormous hotel is a plus. It is emerging from the pandemic in good shape and once the hotel can reopen the bar and have more food service than breakfast it’ll be even better. The lobby and staff are welcoming. I would have liked a way to have coffee in the room.
Our doormanCharles was great!! Room service was terrible...Food was cold, Chicken wings/fries soggy, hamburger patty on the burger looks like a hockey puck. Worst room service we’ve ever had
Everything was terrible including that I didn’t receive any information about leaving the hotel a night early because a problem with the water. Nobody contacted me about it. Also, nobody made our room they didn’t take the trash out. Horrible Horrible Horrible
Website not up to date for Covid. No coffee in room. Gym was limited to one person at a time and treadmill didn’t work. Couldn’t get into gym due to capacity limit. Had to find own parking. Bar and restaurant on site were closed. Limited beverages for sale, no water. Noise from street was loud. Couldn’t sleep. Double charged for room at checkout. Good thing I didn’t do express checkout and looked at the receipt.
Niceeeeeeeeeeeeeeeeeeeeeeeeee place to stay. Will stay again.
Staff was very friendly and helpful. The room was nice and big. Everything was simply decorated but that is all we needed. Nice to have queen beds in a city hotel. We are a family of five so we need the space. There is also plenty of room in the room for a rollaway.
This hotel majorly impressed me. The customer service was outstanding and there were many pleasant surprises. The room was beautiful, the complimentary drink ticket was a nice surprise, and the overall feel of the hotel was amazing. It was very clean, great location, and comfortable bed. I have stayed at many hotels downtown Chicago and this was my favorite! I will absolutely be staying here again. Can’t wait to go back and bring my husband and son!
The property is immaculate and the remodel is roomy with no wasted space. The restaurant/bar is very nice and the food very good, though we only ate breakfast there; the fluffiest and tallest PANCAKES ever. The location can't be beat and the STAFF is bright, cheerful and engaged. You almost get the FEEL of the RITZ without breaking the bank. We've stayed here before and will surely be back again. It's like getting to visit with old friends again. There is no Keurig or other coffee pot in the room (but we travel with a hot pot), so that's a little odd. They offer a complimentary fridge, so that's nice. It's a GREAT VALUE and we HIGHLY RECOMMEND. We'll be back friends! Blessings!
Located in Near North Side, The Talbott Hotel, part of JdV by Hyatt is adjacent to State Street and within a 5-minute walk of other popular sights like John Hancock Center. This 178-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
All 178 rooms feature free newspapers, free local calls, and safes. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include ironing boards, desks, and wardrobes or closets.
At The Talbott Hotel, part of JdV by Hyatt, guests have access to a 24-hour fitness center, free WiFi in public areas, and a business center. Self parking is offered for USD 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this boutique hotel include a banquet hall, wedding services, and a porter/bellhop.
More bad than good. Clean and good location. Very few amenities. Staff was nice but not willing to help. You had to ask for everything. Won’t go back.
The hotel was hit and very miss. Great location, clean and big rooms. But the service and amenities were bad. No maid services after several requests. I asked someone at the front desk to freshen up the rooms, including emptying the garbage cans. The staff came in and emptied the garbage, reaching past the pile of towels we left for them. The room didn’t have glasses, coffee maker, ice bucket, towels, extra toilet paper, etc. One elevator was broken. Restaurant/bar had no liquor license. So be aware of the limitations if you select this hotel.
We apologize that this stay was a miss for you. We do hope you'll stay with us again and allow us to provide all amenities that you were missing, as all you'd mentioned are available upon request. As for the restaurant, Butler is an entirely separate company, and they are doing their best to get the license, but the City of Chicago has been making it hard for businesses who lost them during the pandemic to get them now. We are happy that you found our rooms spacious and clean and took advantage of our excellent location! Should you choose to stay with us again, please contact us beforehand and let us know how we can take care of you.
Was great
Hello and thank you for the great rating! We are glad that your stay was great and we look forward to welcoming you again on your next trip into Chicago!
Hello and thank you for the great rating! We are very glad that you enjoyed your stay and we look forward to welcoming you again!
Been here alot of times, love the location as we park our vehicle and walk or bike everywhere.
Wow, thank you for the great feedback! We love hearing that you love Talbott and return to us. We love having you!
Have stayed many times over the years. We keep coming back due to the staff, which are always wonderful, ease of coming and going, and location. Close to everything.
Wow, thank you for the spectacular feedback! As valued returning guests, we love that it is our staff that keeps you returning. We look forward to welcoming you again on your upcoming stays with us at the Talbott Hotel!
Unatentive staff, no room service for 3 days. Otherwise ok. Nothing to write home about
Thank you for taking the time to provide us with some feedback. We take all feedback very seriously. Please accept our apologies for failing to meet your expectations. We have shared your feedback with the appropriate team members for evaluation. Thank you again for your time and we hope to get the chance to better your experience the next time your travels bring you back to Chicago.
For a 4 star hotel, I expected WAY MORE! The room was boring, the bed was awful, the view out my window was a brick wall. VERY underwhelming!!!
We are sincerely sorry for your underwhelming experience. If you choose to stay with us again, please make a note in your reservation and we will arrange a room upgrade.
Central location without being an enormous hotel is a plus. It is emerging from the pandemic in good shape and once the hotel can reopen the bar and have more food service than breakfast it’ll be even better. The lobby and staff are welcoming. I would have liked a way to have coffee in the room.
Hello! Thank you for the much appreciated review and feedback. We are so happy that you enjoyed your stay overall- especially with the help of our staff. We, too, are looking forward to Butler getting their liquor license. When you come back to visit us, please make sure to ask for a coffee maker sent to your room- we have them available upon request!
Our doormanCharles was great!! Room service was terrible...Food was cold, Chicken wings/fries soggy, hamburger patty on the burger looks like a hockey puck. Worst room service we’ve ever had
Hello and thank you for the great rating and additional feedback! We are glad you loved Charles. He is definitely an asset here at the Talbott, and we will be sure to let him know that you thought so, too! In regards to your Butler room service, we do hope you let us know while you were a guest here so we could take care of the issue. In the meantime, we will be sure to share your displeasure to ensure that you and other guests to not receive the same service. Thank you again and we look forward to seeing you here at the Talbott in the future!
Hello and thank you for leaving feedback! Please detail how the staff was unwilling to help!