The Talbott Hotel4.0 out of 5.0
Recent guest reviews
Its been a couple of years since we visited The Talbott. The remodel was well needed and the designers have done a very nice job. However, there are several things that need to be addressed. Please note that we had a standard room. 1. The water pressure in the shower was very poor. 2. Getting into the shower was difficult. I had to squeeze between the door and the shower wall. 3. The bathroom door squeaked. 4. It was 90f+the weekend we visited and the A/C couldn't cool down the room. The temp in the room would not go below 75f. 5. At 4:45 pm the room was not refreshed. 6. No coffeemaker in the room. In all fairness, coffee was available for free in the lobby. Also, the staff is absolutely wonderful. From check-in to check-out. Work out the kinks and we'll be back...
Fantastic hotel in the heart of Chicago. Wonderful and friendly staff. Roberta, in housekeeping, was outstanding and went out of her way to make sure we had everything we needed in our room. Gene, the concierge, was so friendly and knowledgeable in suggesting places to see and eat. The hotel's upgrades are really nice. Highly recommend this hotel.
We really enjoyed our stay at the Talbott Hotel. It feels like a little neighborhood in a large neighborhood. The renovation was done very well and Alicia was one of the best hotel associates that I ever encountered. She was very pleasant and accommodating. When I said I really like the shampoo the hotel uses, she gave me a little samples to take home. That experience alone makes the Talbott my top choice in the city. Dwayne was also very pleasant. Our three night stay went way to quickly.
Gorgeous hotel, great staff, and unbeatable location. Jonathan Adler bath products were a nice unexpected bonus. Fabulous shower that was big enough for two. I would live at the Talbott if I could. It will always be my first choice when I stay in Chicago for business or pleasure.
I had the opportunity to stay at this property while traveling on business and was blown away by the service levels! I never had the chance to stay pre-renovation, but the new product was on par with some of the much more expensive options in Chicago and the location was centrally located to great restaurants, shopping, etc without being on the busy street. The door staff greeted me by name each time I came back to the hotel and the Director of Sales stopped in to say hello as I had breakfast. Glad I found a new home away from home in Chicago!
From the moment you walk up the sidewalk (as we did, took EL from airport and walked 3 blocks) you feel like you have arrived home. The doorman and Dwayne (not sure what to call his role) as well as the concierge and front desk are all charming, helpful and warm. We got tickets to see Hamilton from the concierge and we were so pleased. The weather was amazing and the Cubs won so we were happy all around. We loved the location, close to Lou Manattis, Pancake House and the lake. It could not have been a better stay. I love Chicago!
I only stayed for two nights but I was well taken care of. Every one was friendly and ready to help in any way they could. I left my glasses at the hotel and they sent them right away to my house. Very good customer service!!!!
I stayed with a friend for a few days...and upon arrival, I noticed the hotel is located in a great part of the downtown core close to the John Hancock building. The front door staff is so welcoming and friendly. Dan the Doorman is great! Didn't get to enjoy the hotel cuisine because my stay was short but overall, a great experience...in the city and the hotel.
Let me first say that the staff was extremely accommodating!! Very welcoming. And we were happy to see that many of the old staff returned. THAT much made us feel as if we were "back home" at the Talbott since we've been coming here for years! But that's where the warmth of the "old" TALBOTT came to a halt. While the new entry/lounge/bar area is a vast change from the "old world" Talbott of the past, it IS beautifully appointed. Up the elevator and into the room however is where the decor turned for the worse. Upon opening the door to our room, I felt as though I was walking into an IKEA showroom. The warmth of the old guest rooms is gone and instead there was a sea of white walls, sheer white drapes and an unrenovated bathroom. Very disappointing. Very obvious that the money spent on this new renovation was used downstairs in the lobby/lounge area, and NOT in the guest rooms. There was no desk or notepaper in the room as before, no large chair to sit in.... only a slim sofa. No coffee maker either. Towels in the bathroom were kept to a bare minimum, as was the toilet paper supply. Air conditioning seemed to shut down after midnight as both nights we were there, it was quite warm whenever we woke up. Not sure if we will try finding another hotel the next time or not. We enjoy the staff, the location, but wow did they ever disappoint with their guest rooms!!!
We stayed here for 6 nights and loved it. - fantastic location up near the Hancock building end of the magic mile. It's an easy 10-15 min walk down toward the Michigan ave bridge. 5-10 min walk to a red line stop at Chicago ave. We thought the location was great - good size room and comfy bed - helpful staff - cool setup for the bar/restaurant out on the sidewalk
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 2868 reviews