I did not like how dusty the floors were you can tell that the housekeeping is not cleaning the rooms like they should or dusting the bed frame was Dusty around the headboard and the tables were Dusty I can give them recognition on the bathroom the bathroom was clean. They really need to start vacuuming every room because it was just so much dust on the carpet.
I liked the room lay out and modern look. I will definitely stay again
The first room they gave us was still dirty (makeup on pillow candy wrapper on floor) I also called front desk for extra pillows and to see if we could use my amazon stick in the room and nobody showed up after 45 minutes The second room we had gotten mind you this is all the same stay we got a smaller bed and the TVs kept cutting out I booked a king room I had requested for someone to come to the room and assist me in hooking up my amazon stick and they never came up But I did get the pillows after the second request
liked the layout, not your typical long hallways a little loud being so close to the highway and airport but expected because it was close to both
The televisions in the rooms were extremely small
We were very disappointed that the parking policy changed. We have stayed there MANY times (before and after trips) and parking has always been included in the cost of the room. This time the woman at reception wanted to charge us $35/day. Sadly, we'll have to find a new airport hotel.
Nice hotel and good stuff. Clean rooms. Good breakfast.
It’s very clean, quite! The room is great with all the amenities you need. Great location
Very good rooms and only thing we don’t have enough towels and soap!
Nice property. Close to the airport and they provide a shuttle until 10:30pm. Very pleasant stay. Thank you.
I liked everything :) It was very clean. It had shadow bus that took me to and from airport. Driver was amazing and very helpful.
Nice breakfast buffet at the hotel restaurant. Convenient noon check out time with late check out available.
The flights were canceled to Chicago due to weather. I never made it to chicago
Located in O'Hare, Renaissance Chicago O'Hare Suites Hotel is within a few miles (5 km) of popular sights such as Donald E. Stephens Convention Center and Rosemont Theatre. This 4-star hotel welcomes guests with 362 rooms and conveniences like an indoor pool, a free airport shuttle, and a fitness center.
Enjoy dining at one of 2 onsite restaurants including Asado Urban Grill, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The 362 soundproofed accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect WiFi, wired Internet, and 32-inch TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.
At Renaissance Chicago O'Hare Suites Hotel, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 35 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.
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I did not like how dusty the floors were you can tell that the housekeeping is not cleaning the rooms like they should or dusting the bed frame was Dusty around the headboard and the tables were Dusty I can give them recognition on the bathroom the bathroom was clean. They really need to start vacuuming every room because it was just so much dust on the carpet.
Thank you for your feedback. We have shared your comments with the appropriate hotel team to ensure this was an isolated incident. We also recognize these are unusual times and we thank you for choosing to stay with us.
Thank you for your feedback.
Thank you!
I liked the room lay out and modern look. I will definitely stay again
Thank you for your feedback. We are glad you enjoyed your stay! See you soon.
The first room they gave us was still dirty (makeup on pillow candy wrapper on floor) I also called front desk for extra pillows and to see if we could use my amazon stick in the room and nobody showed up after 45 minutes The second room we had gotten mind you this is all the same stay we got a smaller bed and the TVs kept cutting out I booked a king room I had requested for someone to come to the room and assist me in hooking up my amazon stick and they never came up But I did get the pillows after the second request
Thank you for your feedback. We will be addressing your concerns.
liked the layout, not your typical long hallways a little loud being so close to the highway and airport but expected because it was close to both
Thank you for your feedback.
Thank you for your feedback.
Thank your staying with us!