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The Westin Michigan Avenue Chicago

4.5 out of 5.0

Recent guest reviews

This Westin has been redone in the past couple of years. It has a great new look.

Location was perfect, and the staff super friendly and profesional.

Great location, but the hotel itself was very noisy.

my bathroom was dirty/something was dripping down the side of the vanity adn the carpet looked like it has never been vacumed food was on the floor .

The staff was extremely welcoming at checkout and the room was VERY comfortable. Perfect location - walking distance to most!

Nice hotel, professional staff and great location.

Great staff..easy in and out...tremendous restaurants nearby..Cubs games travel no problem

From Miami visiting Chicago. Great stay. Great location.

Very uncooperative and rude and Denies getting phone call

Came up to Chicago on vacation and stayed in a king room with a view of Michigan Ave. we had a great time and the room was exactly what we hoped for and even a little bigger than expected. Would recommend to couples visiting Chicago. Great places to eat around it as well!

Excellent location; well-maintained and clean. Friendly staff. Great experience.

The hotel was excellent overall. My only complaint is the strangest shower head I have ever seen. There is a rain shower- that’s great. But there is also a square hand held shower head. It doesn’t face down so when I turned on the shower it sprayed the towels and the hole bathroom and if you don’t want to wash your hair you have to hold the shower head the hole time or it sprays the upper ceiling area.

I stay here often on business travel and it is always a positive experience.

Great location; beautiful lobby and rooms. We would definitely stay there again!

Several areas of opportunity such as cleaning, staff courtesy, etc. Location is great - definettely hotels best asset but with so many hotel options in Chicago, can't be the only one. Rooms are ok, room cleaning was deficient.

Very friendly staff, good location, nice clean rooms.

Hotel highlights

  • Steps from John Hancock Center and Water Tower Place
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Near North Side, The Westin Michigan Avenue Chicago is next to popular attractions like John Hancock Center and Water Tower Place. This 752-room, 4.5-star hotel has a full-service spa along with a 24-hour fitness center and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

A 55-inch LCD TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Renovated in 2016, The Westin Michigan Avenue Chicago offers a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 72 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Partial Lake View

Full 2 | Sleeps 2

Room, 1 King Bed, Partial Lake View

King 1 | Sleeps 3

Club Room, 2 Double Beds

Full 2 | Sleeps 2

Club Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Westin Michigan Avenue Chicago

Everyone (26) Couples (92) Business (25) Family (36) Friends (28) Other (7)
5
Everyone

By on May 5, 2019

Review comment responded on May 16, 2019

Thank you for your feedback!

5
Partner Couples Families

This Westin has been redone in the past couple of years. It has a great new look.

By on Apr 30, 2019

Review comment responded on May 16, 2019

Thank you for your feedback!

5
Everyone

Location was perfect, and the staff super friendly and profesional.

By on Apr 15, 2019

Review comment responded on May 16, 2019

Thank you for your feedback!

4
Families

Great location, but the hotel itself was very noisy.

By on Mar 31, 2019

Review comment responded on May 16, 2019

Thank you for your feedback!

3
Everyone

my bathroom was dirty/something was dripping down the side of the vanity adn the carpet looked like it has never been vacumed food was on the floor .

By on Jan 25, 2019

5
Everyone

The staff was extremely welcoming at checkout and the room was VERY comfortable. Perfect location - walking distance to most!

By on Jan 21, 2019

4
Everyone

By on Jan 3, 2019

4
Everyone

By on Jan 1, 2019

5
Everyone

By on Nov 12, 2018

4
Everyone

Nice hotel, professional staff and great location.

By on Aug 27, 2018

The Westin Michigan Avenue Chicago

909 North Michigan Ave, Chicago, IL 60611