Guest Services attentiveness was great. I love the in-and-out parking privileges. I wasn’t as happy that only one of my three room accommodations requests were provided especially considering that the hotel advertises that the requests that I made (for an in room refrigerator & microwave) will be granted if requested. However, this was not enough to spoil my otherwise delight stay.
Everyone was friendly & helpful. Great location easy walk to shopping, museums & good food at all price levels. Room was good size, comfortable bed beautiful lobby
Very clean, nice rooms, friendly staff, good price for the location. Will stay again without question.
The first night I requested a second robe and a tea kettle. Both arrived in 5 minutes. Service was always fast and with a smile. Beautiful room. Bed, linens—all perfect.
Pet fee that was not mentioned anywhere on Orbitz site. If it's 20-30$ that's fine, but $100 nonrefundable that's way too much.
Room was clean and tidy, Lounge was fun to hang out in, and the restaurant was great!
beautiful hotel, in the heart of the city....the pool is amazing for those who swim to exercise......the best pool I have ever seen in a hotel. love the amenities...staff very professional
Everything was great - checkin, the lobby, our room and the lounge.
Great place to stay when visiting Chicago. Location is great. In the center of many things. You can walk to the Mag Mile and Navy Pier. The rooms are well kept and modern. Fourth time staying and will continue staying at this hotel.
Very clean and updated. Friendly staff. Room service food was very good
Great location! Walking distance to restaurants and shopping! Stylish place, spacious and comfortable rooms!
Clean close to everything staff very polite Cant add anymorr since it was only 1 night
Located in Near North Side, Loews Chicago Hotel is within a 10-minute walk of popular sights such as Chicago Riverwalk and Michigan Avenue. This 400-room, 4.5-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
All 400 air-conditioned accommodations feature a separate bedroom. Guests can expect free WiFi and wired Internet, along with 42-inch flat-screen TVs and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, minibars, and coffee makers.
Built in 2015, the brand new Loews Chicago Hotel offers an indoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 73 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, 10 meeting rooms, and conference space.
Guest Services attentiveness was great. I love the in-and-out parking privileges. I wasn’t as happy that only one of my three room accommodations requests were provided especially considering that the hotel advertises that the requests that I made (for an in room refrigerator & microwave) will be granted if requested. However, this was not enough to spoil my otherwise delight stay.
Thank you for the wonderful rating! We are delighted to learn that it was a great stay. We look forward to welcoming you back on your next visit to Chicago.
Thank you for the 5 out of 5! We look forward to welcoming you back.
Dear Sir/Madam, We are truly appreciative of your business and for providing us with details regarding your recent stay in completing our Guest Satisfaction Survey. I want to take this opportunity to thank you for choosing Loews Chicago Downtown on your recent visit. We take our guest feedback very seriously as we are continuously looking for ways to improve our operation and services. We hope to have you back whenever your trip brings back to Chicago.
Everyone was friendly & helpful. Great location easy walk to shopping, museums & good food at all price levels. Room was good size, comfortable bed beautiful lobby
Thank you so much for your kind words! We greatly appreciate you staying with us and look forward to welcoming you back!
Very clean, nice rooms, friendly staff, good price for the location. Will stay again without question.
Dear Sir/Madam, We are truly appreciative of your business and for providing us with details regarding your recent stay in completing our Guest Satisfaction Survey. I want to take this opportunity to thank you for choosing Loews Chicago Downtown on your recent visit. We hope to have you back with us whenever your trip brings you back to Chicago. Thank You.
The first night I requested a second robe and a tea kettle. Both arrived in 5 minutes. Service was always fast and with a smile. Beautiful room. Bed, linens—all perfect.
Dear Sir/Madam, We are truly appreciative of your business and for providing us with details regarding your recent stay in completing our Guest Satisfaction Survey. I want to take this opportunity to thank you for choosing Loews Chicago Downtown on your recent visit. We hope to have you back with us whenever your trip brings you back to Chicago. Thank You.
Dear Sir/Madam, We are truly appreciative of your business and for providing us with details regarding your recent stay in completing our Guest Satisfaction Survey. I want to take this opportunity to thank you for choosing Loews Chicago Downtown on your recent visit. We hope to have you back with us whenever your trip brings you back to Chicago.
Pet fee that was not mentioned anywhere on Orbitz site. If it's 20-30$ that's fine, but $100 nonrefundable that's way too much.
Thank you for your feedback. The listed pet fee is intended to cover a deep-cleaning of the room. We apologize this was not made clear when you booked on Orbitz. All things considered, we hope you enjoyed your stay with us. Please be sure to give us a call with any questions prior to your next visit. We hope to welcome you back to the Loews Chicago in the near future.
Room was clean and tidy, Lounge was fun to hang out in, and the restaurant was great!
Thank you for staying with us. We are truly appreciative of your business and for providing us with details regarding your recent stay in completing our Guest Satisfaction Survey. I want to take this opportunity to thank you for choosing Loews Chicago Downtown on your recent visit. We hope to have you back with us whenever your trip brings you back to Chicago. Thank You.
Thank you so much for the great review! We appreciate the feedback and will share with the appropriate team. We look forward to welcoming you back again very soon.