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River Hotel

4.0 out of 5.0

River Hotel

4.0 out of 5.0

Recent guest reviews

It’s was as expected.There was a clean room clean sheets friendly staff. In addition there is a coffee machine which was nice.

Great service. Front desk staff was exceedingly helpful. Thank you Seth for the hospitality and recommendations.

Great experience, friendly and helpful staff members.

Close to all kinds of things. Great place. Friendly, helpful.

Clean and exactly what I expected but never thought I would be

Great location with a boutique hotel feel. Loved the 5:00 wine and cheese in the lobby and water bottle station in the hallways.

The staff was extremely rude and not very helpful upon checking in...one girl acted as if she was a mute and couldnt speak, asked me to step to other counter not for the hotel I booked. Then proceeded to help another guest,I asked in front of her to the other agent why she didnt help nor say anything..she said because her computer was loading. Does that make her mute as well? The room (one of keys did not work, swear she did not activate it) was the size of a small closet and the bed was a full and not queen as advertised. They said that this is the fault of orbitz for not including this request in the reservation...uhm it exactly says that. All and all...dont wast your time or money for this place. No microwaves...no real amenities, you have to travel on two elevators and on separate floors for ice. There are FAR better places to stay in the area for less fuss!

Great hotel ! I will strongly consider going back to same hotel.

Very good location and friendly staff. Will certainly come back here

Close to downtown nice clean. Very small rooms good for 1 person.

The room was extremely small, air quality in the room was poor, and housekeeper did not come in everyday. The public areas were extremely clean. The restaurant was horrific. Service was extremely poor. We sat outside one evening for dinner and there was one problem after another. Server messed up order, never returned to our table and all around us were very upset about service.

The room was so small that the room could not accommodate a chair or a valet to set your suitcase. I literally opened my suitcase up on the floor, rezipped and set it upright every time that I needed to get something out of it. My small window was high and over my bed. Could not spend anytime in the room other than to sleep.

nice hotel in downtown, the pillow is too thick and hard. I couldn't sleep well. The cheapest room is very small and no view.

the hotel is not even close to orbitiz 4 star rating, has one good thing going for it location. diappointed in the rating, could have stayed at many great hotels in the same area, for about the same money.

My stay at the River Hotel was a breeze! The hotel was beautiful yes the rooms aren't enormous but it has everything you need and it is a super comfortable space. The area is around everything literally and free wine at 5! what can be better than that?

75 East Wacker Drive Chicago IL

Hotel highlights

  • Steps from Chicago Riverwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in The Loop, River Hotel is adjacent to Chicago Riverwalk and within a 5-minute drive of other popular attractions like Chicago Theatre. This 121-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Located in central Chicago, the hotel is also near Millennium Park and Art Institute of Chicago.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a coffee maker, and free bottled water.


Property features

Guests of River Hotel enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 53 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite, 1 Bedroom, Kitchenette (1 bedroom)

Queen 1 | Sleeps 4

Suite, 1 Bedroom, Kitchenette

Queen 1 | Sleeps 4

Superior Room, Kitchenette

Queen 1 | Sleeps 3

Deluxe Double Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for River Hotel

Everyone (112) Couples (149) Business (78) Family (64) Friends (52) Other (39)
4
Families Partner Couples

It’s was as expected.There was a clean room clean sheets friendly staff. In addition there is a coffee machine which was nice.

By on Feb 18, 2019

Review comment responded on Feb 18, 2019

We are glad to have met your expectations. Thank you for the feedback.

5
Partner Couples

Great service. Front desk staff was exceedingly helpful. Thank you Seth for the hospitality and recommendations.

By on Feb 14, 2019

Review comment responded on Feb 18, 2019

Thank you for staying with us. We appreciate your feedback and I will ensure Seth sees your kind words.

5
Everyone

Great experience, friendly and helpful staff members.

By on Jan 28, 2019

Review comment responded on Jan 29, 2019

We are so glad you had a great experience Jackie. Thank you for staying with us. We appreciate your comments.

5
Everyone

Close to all kinds of things. Great place. Friendly, helpful.

By on Dec 31, 2018

Review comment responded on Dec 31, 2018

Thank you for your feedback. We appreciate your kind words and hope you can visit us again in 2019.. Happy New Year!

4
Everyone

Clean and exactly what I expected but never thought I would be

By on Dec 21, 2018

5
Everyone

Great location with a boutique hotel feel. Loved the 5:00 wine and cheese in the lobby and water bottle station in the hallways.

By , from Carbondale, Il on Dec 20, 2018

1
Everyone

The staff was extremely rude and not very helpful upon checking in...one girl acted as if she was a mute and couldnt speak, asked me to step to other counter not for the hotel I booked. Then proceeded to help another guest,I asked in front of her to the other agent why she didnt help nor say anything..she said because her computer was loading. Does that make her mute as well? The room (one of keys did not work, swear she did not activate it) was the size of a small closet and the bed was a full and not queen as advertised. They said that this is the fault of orbitz for not including this request in the reservation...uhm it exactly says that. All and all...dont wast your time or money for this place. No microwaves...no real amenities, you have to travel on two elevators and on separate floors for ice. There are FAR better places to stay in the area for less fuss!

By on Dec 10, 2018

5
Everyone

By on Dec 9, 2018

3
Everyone

By on Dec 3, 2018

5
Everyone

By on Nov 22, 2018