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Recent guest reviews

excellent location, great, friendly staff. Only wish there was a bar/restaurant.

Great location and staffs is friendly. However, I had some issues with parking. I booked with free parking, but the code provided by the hotel doesn’t work for free park and I had paid for it.

Great location. Comfortable room.

Great place, would come back again.

The location was okay, there were plenty of places to dine & shopping was close by as well. The room was a little smaller than i was expecting. It was very clean though. The view wasn't to bad. Parking for the hotel was about 3 blocks away. Which was a bit of an inconvenience. However, it was alot cheaper than some of the other options. Overall the experience was very pleasant.

No toothbrush have to ask

Great place to stay, walkable, beautiful view of the river and bridges, outstanding staff.

I really appreciated the friendliness and helpfulness of the staff. It was quite extraordinary and made my stay terrific. I'll stay with you again the next time I'm in Chicago!

Never stayed downtown so I decided to give this place a shot. 2 bedroom unit was very nice, staff friendly and everything within walking distance. My only complaint is the parking situation, could not find $25.00 ramp they advertise and ended up in a ghetto parking unit surprisingly my Lexus was not damaged, $55.00 to park less than 12 hours is a joke.

Dislike - parking off site, about 3 blocks. Dislike - staff said it would be easy to get a taxi, but 2 hours later it was impossible to get one because of a parade. Train would have been fine but we relied on their info and didn’t check until it was too late so very difficult to wto our destination.

Terrific location, great staff. Rooms have fridge and microwave. Easy access to train. All attractions are nearby

Good staff service

The night clerk was not welcoming, and the parking was unacceptable.

The people working there were rude, the rooms were not like on the pictures, for amenities there was only towels in the room no, shampoo conditioners etc. The hotel inside itself wasn’t too nice or clean and just wouldn’t recommend spending there another day. Also $50 fee at check in that wasn’t included online :) Basically Hotel is Ass

Nice location next to the Chicago River and close to the theater district and lots of transit options. Staff were helpful and held my after checkout since I had a late flight.

This is the best hotel in which I have ever stayed. Exceeded my expectations starting with our check in with staff member Ronnie who was great. Only downside is parking inconvenience and the valet cost to park vehicle.

I've liked staying at the River Hotel - this time and before - because it offers rooms with a refrigerator and microwave at a reasonable price. Both a necessity for a person who needs strong! coffee and morning yoghurt. Cleanliness, enviro-correctness and so forth seemed fine - tho I left those rankings blank because I look for the fridge etc PLUS a couple others the hotel clearly has: easy walking distance to most "L" lines, to a couple museums & theaters. And it's got a lovely river right in front. There are also steak restaurants all along its block, plus surroundings with super tall & modern buildings. I found myself during this visit loving a couple different neighborhoods - Lincoln & Pilsen, both easy to get to on the L, tempting for a longer stay.

Staff was amazing!

Bathroom was great. Hotel was quiet but river side street noise was not. Room was very small and bed size was double though we booked a queen and according to their own website all rooms have queen or king beds. No luggage rack or hair dryer in room, usually standard.

East Wacker Drive Chicago IL

Hotel highlights

  • Steps from Chicago Riverwalk and Michigan Avenue
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Chicago, River Hotel is next to popular attractions like Chicago Riverwalk and Michigan Avenue. This 4-star hotel has 121 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and phones are other standard amenities. Housekeeping is available on request.


Property features

River Hotel features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 53 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.

Room options

Classic Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Room, 1 Queen Bed, Kitchenette

1 Queen Bed | Sleeps 3

Executive Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Guest reviews for River Hotel

Everyone (27) Couples (26) Family (24)
5
Family

excellent location, great, friendly staff. Only wish there was a bar/restaurant.

By on May 19, 2022

5
Partner Couples

Great location and staffs is friendly. However, I had some issues with parking. I booked with free parking, but the code provided by the hotel doesn’t work for free park and I had paid for it.

By on Apr 30, 2022

Review comment responded on Apr 30, 2022

Van Thanh - We are pleased to hear you enjoyed your stay overall but apologize for any issues with the parking. Please let us know if you ever have issues at the garage as we can ensure the issue is sorted out before you pay. We hope to have another opportunity to serve you again in the future!

5
Family

Great location. Comfortable room.

By on Feb 22, 2022

Review comment responded on Feb 22, 2022

We are very happy to hear you enjoyed your recent stay with us. We always strive to meet your expectations and we are thrilled to hear you felt comfortable in our hotel. We hope to see you again soon.

5
Everyone

Great place, would come back again.

By on Feb 21, 2022

Review comment responded on Feb 21, 2022

We are very happy to hear you loved our hotel and we are thrilled to hear you will visit us again on your next trip to Chicago. We hope to see you soon.

3
Partner Couples

The location was okay, there were plenty of places to dine & shopping was close by as well. The room was a little smaller than i was expecting. It was very clean though. The view wasn't to bad. Parking for the hotel was about 3 blocks away. Which was a bit of an inconvenience. However, it was alot cheaper than some of the other options. Overall the experience was very pleasant.

By , from Scottsburg on Feb 20, 2022

Review comment responded on Feb 21, 2022

We are happy to hear you had a pleasant stay with us. We are pleased to hear your overall stay was a great one. We look forward to host you on your future travels to Chicago.

1
Family

No toothbrush have to ask

By on Jan 18, 2022

Review comment responded on Jan 18, 2022

We are disappointed to hear your stay was unsatisfactory. We will provide your feedback regarding the toothbrush to the appropriate members of our team so we may improve for the future.

5
Everyone

By on Dec 23, 2021

5
Family

Great place to stay, walkable, beautiful view of the river and bridges, outstanding staff.

By on Dec 14, 2021

Review comment responded on Dec 14, 2021

We are happy you found River Hotel a great place to stay. Our breath taking views are certainly a big plus as well. In addition, we are happy to hear our awesome staff took great care of you.

5
Everyone

I really appreciated the friendliness and helpfulness of the staff. It was quite extraordinary and made my stay terrific. I'll stay with you again the next time I'm in Chicago!

By on Dec 3, 2021

Review comment responded on Dec 3, 2021

Rebecca - We are delighted you enjoyed your stay and found the staff to be both helpful and friendly! We pride ourselves on our service and love to hear when we hit our goal! We look forward to welcoming you back the next time you are in town!

5
Family

Never stayed downtown so I decided to give this place a shot. 2 bedroom unit was very nice, staff friendly and everything within walking distance. My only complaint is the parking situation, could not find $25.00 ramp they advertise and ended up in a ghetto parking unit surprisingly my Lexus was not damaged, $55.00 to park less than 12 hours is a joke.

By on Nov 28, 2021

Review comment responded on Dec 1, 2021

We are more than happy to hear you gave our hotel an opportunity and we didn't fail to meet your expectations. For future reference please know, we do have a deal with a parking garage, in order to get the discount, we have to validate the parking ticket. Nonetheless, we are thrilled to hear you enjoyed your recent stay.

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