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River Hotel

4.0 out of 5.0

River Hotel

4.0 out of 5.0

Recent guest reviews

The staff was extremely rude and not very helpful upon checking in...one girl acted as if she was a mute and couldnt speak, asked me to step to other counter not for the hotel I booked. Then proceeded to help another guest,I asked in front of her to the other agent why she didnt help nor say anything..she said because her computer was loading. Does that make her mute as well? The room (one of keys did not work, swear she did not activate it) was the size of a small closet and the bed was a full and not queen as advertised. They said that this is the fault of orbitz for not including this request in the reservation...uhm it exactly says that. All and all...dont wast your time or money for this place. No microwaves...no real amenities, you have to travel on two elevators and on separate floors for ice. There are FAR better places to stay in the area for less fuss!

Great hotel ! I will strongly consider going back to same hotel.

Very good location and friendly staff. Will certainly come back here

Close to downtown nice clean. Very small rooms good for 1 person.

The room was extremely small, air quality in the room was poor, and housekeeper did not come in everyday. The public areas were extremely clean. The restaurant was horrific. Service was extremely poor. We sat outside one evening for dinner and there was one problem after another. Server messed up order, never returned to our table and all around us were very upset about service.

The room was so small that the room could not accommodate a chair or a valet to set your suitcase. I literally opened my suitcase up on the floor, rezipped and set it upright every time that I needed to get something out of it. My small window was high and over my bed. Could not spend anytime in the room other than to sleep.

nice hotel in downtown, the pillow is too thick and hard. I couldn't sleep well. The cheapest room is very small and no view.

the hotel is not even close to orbitiz 4 star rating, has one good thing going for it location. diappointed in the rating, could have stayed at many great hotels in the same area, for about the same money.

My stay at the River Hotel was a breeze! The hotel was beautiful yes the rooms aren't enormous but it has everything you need and it is a super comfortable space. The area is around everything literally and free wine at 5! what can be better than that?

Fantastic views, Staff, access to Riverwalk, room... I would stay again.

Nice affordable hotel in Chicago with a view of the Chicago river.

Fantastic hotel!!! Our room wasn’t huge or super luxurious, but it was clean, modern, and comfortable, and the hotel was well staffed with nice people. Our room had a terrific view of the river and cityscape. And, the location could not have been better. I’ve traveled to Chicago for pleasure dozens of times and I would pick this hotel over all the others that I’ve stayed at. In fact, I wish that I would have discovered it sooner.

Hotel was close to all the tourist spots, view to the river, and room was nce and quiet. Concierge was extremely helpful! We were even able to check in a little early! They also can hold your luggage for younegore or after your stay. 10 min walk yo millenium park, architectural tour outside door, their main street also all minutes away. Would stay there again!

Finding it was an issue because of Orbitz directions. Once there pretty positive experience. Complimentary wine was a hit with me. Also liked the architecture.

Great hotel! Right in the heart of Chicago around everything. Had a fantastic view of the River and room was clean. Hotel staff was very friendly and the happy hour and snacks was a great touch! Parking is expensive right by the hotel so we parked a few blocks away for half the cost.

75 East Wacker Drive Chicago IL

Hotel highlights

  • Walking distance to Wrigley Building and Millennium Park
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in The Loop, River Hotel is within a 5-minute walk of Wrigley Building and within 15 minutes of other popular attractions like Millennium Park. The 121 rooms at this 4-star hotel include iPod docks, coffee makers, and flat-screen TVs. It's in central Chicago and also a short walk from Art Institute of Chicago and Tribune Tower.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a coffee maker, and free bottled water.


Property features

Guests of River Hotel enjoy a fitness center, free WiFi in public areas, and 7 meeting rooms. Valet parking is available for USD 53 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite, Kitchenette (1 bedroom)

Queen 1 | Sleeps 5

Suite, 2 Bedrooms, Kitchenette

Queen 1 | Sleeps 4

Superior Room, Kitchenette

Queen 1 | Sleeps 3

Deluxe Double Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for River Hotel

Everyone (108) Couples (147) Business (78) Family (63) Friends (52) Other (39)
1
Everyone

The staff was extremely rude and not very helpful upon checking in...one girl acted as if she was a mute and couldnt speak, asked me to step to other counter not for the hotel I booked. Then proceeded to help another guest,I asked in front of her to the other agent why she didnt help nor say anything..she said because her computer was loading. Does that make her mute as well? The room (one of keys did not work, swear she did not activate it) was the size of a small closet and the bed was a full and not queen as advertised. They said that this is the fault of orbitz for not including this request in the reservation...uhm it exactly says that. All and all...dont wast your time or money for this place. No microwaves...no real amenities, you have to travel on two elevators and on separate floors for ice. There are FAR better places to stay in the area for less fuss!

By on Dec 10, 2018

5
Everyone

By on Dec 9, 2018

3
Everyone

By on Dec 3, 2018

5
Everyone

By on Nov 22, 2018

4
Everyone

By on Nov 18, 2018

4
Everyone

Great hotel ! I will strongly consider going back to same hotel.

By , from Anaheim CA on Nov 5, 2018

5
Everyone

Very good location and friendly staff. Will certainly come back here

By on Nov 3, 2018

4
Everyone

By on Nov 2, 2018

4
Everyone

Close to downtown nice clean. Very small rooms good for 1 person.

By , from Chicago on Sep 22, 2018

3
Everyone

The room was extremely small, air quality in the room was poor, and housekeeper did not come in everyday. The public areas were extremely clean. The restaurant was horrific. Service was extremely poor. We sat outside one evening for dinner and there was one problem after another. Server messed up order, never returned to our table and all around us were very upset about service.

By on Sep 20, 2018