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Recent guest reviews

Room was nice

I usually stay at the Hilton Doubletree. I thought I'd give this Hyatt a try as Hyatt has a good reputation with me until now. The rooms provide a view of the freeway. The road noise is unending. The rooms are very sterile. felt like a dormitory. The two people at the front desk were very polite and obviously overworked. The use of all paper and plastic for the breakfast.. no recycling was very offensive. My room didnt get made up ... I let the maid know that I was leaving the room and she could go in.. She nodded. When I returned hours later, the room had not been touched. Amenities are scarce.. There were dirty sheets in the hall and towel from other guests.. pizza boxes piled up. Dont fall for the photos here. This Hyatt lacks any comfort or ambiance. Like staying in a Gymnasium over the Freewy.

Within walking distance of the AllState arena and free airport shuttle are great for someone just flying in to see a show.

We enjoy staying at this hotel. It is economical, and family-friendly, clean and typically has good service. Our only complaint has been the same for a few years now- the parking situation has improved (parking lot used to be gravel and bumpy, now just gravel). Due to construction, one is unable to enter the hotel from the rear, so you have to walk all the way around the front. We wouldn't complain, but when carrying a sleeping child and a few bags at the end of the day, it becomes a challenge. Also, only one elevator was working, so it was very slow to arrive, and typically filled with people (although the elevator sign says no more than 4 people should be on it). Other than that, this was a convenient, safe place for us to stay.

The breakfast was very scarce. No fruit, no yogurt, no pastries. The staff claimed the delivery truck did not came. Pool was cold.

The front desk lady was very unfriendly, uninviting spoke like machine regardless she was dealing with people no help from her at all. She should not be at the front desk at all!!!!

Room was very clean . Check in was fast and efficient.

Nice pool and workout area. Limited menu and staff in lounge area, very friendly bartender.

Very clean and staff were exceptional. The even hadca continental breakfast.

I didn't really care for the vacant hotel behind it. The hotel was in a great location.

Awesome Hotel

Very easy checkin and comfortable room. Very nice!

This hotel was clean, staff was friendly, and it met our needs to stay for a brief weekend as a family. This hotel could certainly improve on their parking lot, as paying for parking felt like a real challenge stepping on bumpy gravel and struggling to open the door in a tight parking spot. The breakfast selection was minimal, but was a good amenity to have. We would stay here again.

Friendly stuff :)

Everything was fine.Parking was a little too scarce. But it looked like there was some construction taking place. Overall it was clean quite and it definitely served the purpose

Cheaper

Check in staff was very helpful and got us out of a very difficult situation..

I like the fact the staff was friendly and helpful

Mannheim Rd Rosemont IL

Hotel highlights

  • Walking distance to Allstate Arena
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Allstate Arena is a short stroll from Hyatt Place Chicago/O'Hare Airport, and other popular attractions like Rivers Casino are within a couple of miles (3 km). This 200-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a cocktail bar. Get a pick-me-up at the coffee shop/cafe.


Rooms

42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available once per stay.


Property features

Guests of Hyatt Place Chicago/O'Hare Airport have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20.00 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, Multiple Beds (High Floor)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, Multiple Beds, Accessible, Bathtub

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 2 Queen Beds, Accessible (Shower)

2 Queen Beds | Sleeps 6

Guest reviews for Hyatt Place Chicago/O'Hare Airport

Everyone (34) Couples (13) Family (32)
5
Family

Room was nice

By on Jun 15, 2022

Review comment responded on Jun 23, 2022

thank you for your rating!

2
Everyone

I usually stay at the Hilton Doubletree. I thought I'd give this Hyatt a try as Hyatt has a good reputation with me until now. The rooms provide a view of the freeway. The road noise is unending. The rooms are very sterile. felt like a dormitory. The two people at the front desk were very polite and obviously overworked. The use of all paper and plastic for the breakfast.. no recycling was very offensive. My room didnt get made up ... I let the maid know that I was leaving the room and she could go in.. She nodded. When I returned hours later, the room had not been touched. Amenities are scarce.. There were dirty sheets in the hall and towel from other guests.. pizza boxes piled up. Dont fall for the photos here. This Hyatt lacks any comfort or ambiance. Like staying in a Gymnasium over the Freewy.

By on Jun 8, 2022

Review comment responded on Jun 23, 2022

thank you for your rating!

4
Everyone

Within walking distance of the AllState arena and free airport shuttle are great for someone just flying in to see a show.

By on Jun 7, 2022

Review comment responded on Jun 23, 2022

thank you for your rating!

5
Family with small children

We enjoy staying at this hotel. It is economical, and family-friendly, clean and typically has good service. Our only complaint has been the same for a few years now- the parking situation has improved (parking lot used to be gravel and bumpy, now just gravel). Due to construction, one is unable to enter the hotel from the rear, so you have to walk all the way around the front. We wouldn't complain, but when carrying a sleeping child and a few bags at the end of the day, it becomes a challenge. Also, only one elevator was working, so it was very slow to arrive, and typically filled with people (although the elevator sign says no more than 4 people should be on it). Other than that, this was a convenient, safe place for us to stay.

By , from Lexington on Jun 1, 2022

Review comment responded on Jun 23, 2022

thank you for your rating!

3
Family

The breakfast was very scarce. No fruit, no yogurt, no pastries. The staff claimed the delivery truck did not came. Pool was cold.

By , from orlando on Jun 1, 2022

Review comment responded on Jun 23, 2022

thank you for your rating!

1
Family with small children

The front desk lady was very unfriendly, uninviting spoke like machine regardless she was dealing with people no help from her at all. She should not be at the front desk at all!!!!

By on Apr 7, 2022

5
Partner Couples Business Business

Room was very clean . Check in was fast and efficient.

By on Apr 4, 2022

5
Family

Nice pool and workout area. Limited menu and staff in lounge area, very friendly bartender.

By on Mar 30, 2022

5
Business Business

Very clean and staff were exceptional. The even hadca continental breakfast.

By on Mar 26, 2022

Review comment responded on Mar 29, 2022

Thanks for staying with us. We appreciate your feedback!

3
Everyone

By on Mar 6, 2022

Hyatt Place Chicago/O'Hare Airport

6810 Mannheim Rd, Rosemont, IL 60018
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