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 Chicago • 1 Room
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Crowne Plaza Hotel Chicago O'Hare

3.5 out of 5.0
Overview Reviews Amenities & Policies
5440 N River Rd, Rosemont, IL
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 186 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Business
  • Couples

Recent guest reviews

The property shows wear and the common spaces were hot and muggy. Hard to get a steady internet connection, For the price we payed I expected more.

Great weight machines in gym. Cardio machines need maintenance. Hotel not as nice as I was expecting.

Very close to ohare, and easy access, easy to find

Very nice for the convention that my team attended!

Food and drink availability in the hotel. Shopping across the street, available parking too. Close to the airport with a free shuttle.

Customer service is horrible !!! They refuse to refund me for one unused night since I had to rush home due to forgetting my medication at home

The parking was very difficult. We had to stay pretty far and walk all the way around to get to the entry

Locacation to O’Hare is perfect and staff was great.

Convenient to where we were staying, reasonable price, very good service. Like being able to self-park car, but the parking situation was very confusing. I had difficulty leaving the parking lot/garage on check out with the card, but the staff was very helpful when reached by intercom.

The pillows were extremely comfortable. Unfortunately, Crowne Plaza doesn't have any for sale and I haven't been able to find them on-line.

great place great service will stay again like the location

Location is great. Staff isn’t that knowledgeable about property.

Only stayed there because of park stay fly. Said because we used orbitz it was not available. Paid 135 for room 225 for parking. AVOID

close to airport with shuttle service. That's all I have to say

It was close to shops and restaurants. Staff was friends and informative.

5440 N River Rd Rosemont IL

Hotel highlights

  • Walking distance to Rosemont Theatre and Donald E. Stephens Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Crowne Plaza Hotel Chicago O'Hare places you next to Rosemont Theatre and within a 5-minute walk of other popular sights like Donald E. Stephens Convention Center. This 503-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests staying at Crowne Plaza Hotel Chicago O'Hare enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 25.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff that can help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4
from $99

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 Double Bed with Sofa bed, Accessible, Bathtub (Mobility)

Full 1 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 3

Guest reviews for Crowne Plaza Hotel Chicago O'Hare

Everyone (74) Couples (29) Business (35) Family (22) Other (12) Friends (12)
3
Families

The property shows wear and the common spaces were hot and muggy. Hard to get a steady internet connection, For the price we payed I expected more.

By on Jul 18, 2019

3
Families

Great weight machines in gym. Cardio machines need maintenance. Hotel not as nice as I was expecting.

By on Jul 6, 2019

5
Friends Families

Very close to ohare, and easy access, easy to find

By on Jul 2, 2019

4
Everyone

By on Jun 18, 2019

5
Partner Couples Business Business Travelers

Very nice for the convention that my team attended!

By on Jun 14, 2019

5
Families

Food and drink availability in the hotel. Shopping across the street, available parking too. Close to the airport with a free shuttle.

By on Jun 5, 2019

1
Friends Business Business Travelers

Customer service is horrible !!! They refuse to refund me for one unused night since I had to rush home due to forgetting my medication at home

By on May 11, 2019

4
Everyone

By on May 10, 2019

3
Partner Couples Families

The parking was very difficult. We had to stay pretty far and walk all the way around to get to the entry

By on May 2, 2019

5
Business Business Travelers

Locacation to O’Hare is perfect and staff was great.

By on May 1, 2019

Crowne Plaza Hotel Chicago O'Hare

5440 N River Rd, Rosemont, IL 60018
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.