Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property
Hotel with 3 restaurants, steps from Rosemont Theatre

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Bar (on property)
Exterior
3 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪2 min walk‬
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Fashion Outlets of Chicago
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(15 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(125 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.4 out of 10
Very good
(9 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(181 reviews)
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Rosemont

Located in O'Hare, Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG is adjacent to Rosemont Theatre and within a 5-minute walk of other popular sights like Donald E. Stephens Convention Center. This 503-room, 3.5-star hotel welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Rosemont Theatre - 2 min walk - 0.1 miles
  • Donald E. Stephens Convention Center - 3 min walk - 0.2 miles
  • Fashion Outlets of Chicago - 3 min walk - 0.2 miles
  • Parkway Bank Park Entertainment District - 6 min walk - 0.4 miles
  • Allstate Arena - 3 min drive - 2.9 miles

Getting around

  • Rosemont Station - 11 min walk
  • Rosemont Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬8 min walk
  • ‪Food Court - ‬10 min walk
  • ‪Dave & Buster's - ‬16 min walk
  • ‪Basil's Kitchen - ‬3 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel with 3 restaurants, steps from Rosemont Theatre
At Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 29.00 per night, or you can take advantage of the free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include meeting rooms, a conference center, and express check-in.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 27 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG on Aug 10, 2025 start from $131.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

This hotel is situated in O'Hare, just steps from Rosemont Theatre, and within a 10-minute walk of Fashion Outlets of Chicago and Parkway Bank Park Entertainment District. You'll also find Impact Field and The Dome at the Parkway Bank Sports Complex less than a mile away.

Is parking available on site at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

Yes, parking is offered for USD 29.00 per night with in/out privileges.

Does Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG include a casino?

No, Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

Yes, this hotel has an indoor pool.

Is Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Are there hot tubs at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG for a fee of USD 100 per pet, per stay.

Does Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

The closest major airport to Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG is Chicago O'Hare Intl. Airport (ORD), which is 3.5 mi away (10 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 14.1 mi away (21-minute drive).

Are there rooms with balconies at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG?

No, at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG, there aren't any guestrooms that list a balcony.

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1323 out of 2288 reviews
Rating 8 - Good. 527 out of 2288 reviews
Rating 6 - Okay. 256 out of 2288 reviews
Rating 4 - Poor. 99 out of 2288 reviews
Rating 2 - Terrible. 83 out of 2288 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Liked: Cleanliness, staff & service
The staff at as very nice and helpful. The ice machine next door was flooding and had a pile of towels laying there. The carpet in the bedroom was very wet near the window.
Stayed 1 night in Jun 2025

4/10 Poor

oren

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff dumb and unhelpful. Limited parking. No laundry service, no towels.
Stayed 2 nights in Jun 2025

4/10 Poor

Mark, Germantown

Stayed 1 night in Jun 2025

8/10 Good

MERCEDES

Liked: Cleanliness, property conditions & facilities
Very convenient location. Close tonthe fashion outlets and to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Artur, Glendale

Stayed 1 night in Jun 2025

10/10 Excellent

Rocio

Stayed 1 night in Jun 2025

8/10 Good

Bexi

Liked: Amenities
Room was very clean , good area !!
Stayed 1 night in May 2025

10/10 Excellent

David Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Close to airport.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Earl

Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at this location. I love staying at this hotel! I was attending a convention at the Donald E Stephen Convention Center. This hotel is directly across the street from the convention center. I love being able to just walk across the street. The hotel was clean and smelled fresh. My room was clean and also smelled fresh. The breakfast buffet had a lot of good selections. I loved the French Toast!!! I also love that the Murray Bros Restaurant is attached to the hotel. Everything is so convenient. I have read reviews that the hotel is outdated. I did not find that to be the case. Sure some paint touch up around door frames would be helpful. But I love this hotel and will stay there again. The only things that I don't like is that it appears I was charged $29 for using a Visa card to pay for my room. I am a bit baffled about this charge. And I wish that there was a microwave in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The service was great, the entire staff was very friendly and accommodating.
Stayed 4 nights in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura, OZARK

Stayed 5 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Ana Dela, Niles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was our first night, unfortunately some guests were very noisy in the middle of the night and woke us up. Also I don’t know if all of the elevators were working.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities
Perfect location across the street from Convention Center. My room was excellent. Charlie at front desk was very accommodating! Inexplicably, not all 5 elevators were accessible at 23:30 on 4/12/25. But, I would not hesitate to stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great long distance view of the Chicago skyline. Our King Suite was beautiful. Loved being on a corner. Restaurants and breakfast were very nice. Great staff! Will definitely stay again on my next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chassity

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I didnt really want to write a negative review but i wasnt too happy with the room. Soon as i got to the room i went to shower. The tub started bubbling like it still had soap residue in it. So that was one. Then my friend said she saw a bug in the bathroom the next morning. I didnt say anything i didnt want to be that guy. But here we are. Service from the people was good. The cleaniness was the issue.
Stayed 1 night in Apr 2025

4/10 Poor

jakob

Liked: Cleanliness, staff & service

Worth $75 and not a penny more. Get a red roof tbh

The room is smaller than a red roof and cost 3x the price unfortunately.... no microwave in the room, phone for front desk would allow you to dial but give you a "no service beep" and did not work. The toilets are for people 6ft or taller, im 5'9" and my feet didnt touch the floor.... outside is old and looks like a Rockford city abandoned building, needs renovation... at the bar there was a man serving who kept running into things behind the bar, slurring speech, and was obviously intoxicated... did i mention they dont have a microwave in the room? They let you order a whole pizza from the restaurant to-go and the fridge isnt big enough to hold half of it if you got leftovers.... ill plan better next time so i dont have to deal with it again.. 1 of my pillows had eyelash stains on them... im a dude... single... lmao... WASNT ME JUST SAYING....
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time. Staff was very nice. Room and lobby were clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025