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Hilton Rosemont Chicago O'Hare

Property class: 3.5

Choose dates to view prices

Photo gallery for Hilton Rosemont Chicago O'Hare

A bar area with wooden tables and chairs, a counter with a coffee machine, and shelves with bottles.
Creator video
A spacious lobby with a high ceiling, large windows, and modern lighting fixtures.
A hotel entrance with a covered walkway, glass doors, and outdoor seating.
A grand ballroom with ornate chandeliers, elegant draped tables, and a luxurious carpet.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
5550 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Rosemont Theatre
    ‪5 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk, a red armchair, and a television.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

A hotel room with a large bed, a desk, a red armchair, and a television.

Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility and Hearing)

A hotel room with a large bed, two bedside tables with lamps, a red armchair, and a patterned carpet.

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility and Hearing)

  • City view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hearing Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a TV, and a red armchair.

Deluxe Room, 1 King Bed, Hearing Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility and Hearing)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room, 2 Double Beds, Accessible, Bathtub (Mobility and Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hearing Accessible, Bathtub

A hotel room with a large bed, a desk, a red armchair, and a television.

Suite, 1 King Bed, Hearing Accessible, Bathtub

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility and Hearing)

A hotel room with a large bed, a sofa, a desk, and a chair.

Suite, 1 King Bed, Accessible, Bathtub (Mobility and Hearing)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub, Corner

A hotel room with a large bed, a desk with a TV, a red chair, and a view of a building through the window.

Room, 1 King Bed, Bathtub, Corner

8.4 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub, Corner

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room, 2 Double Beds, Bathtub, Corner

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Bathtub

A hotel room with a large bed, a desk with a chair, a television, and a framed picture on the wall.

Presidential Suite, 1 King Bed, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a flat-screen TV, a minibar, and a balcony with curtains.

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub, Corner

A hotel room with two beds, a flat-screen TV, a minibar, and a balcony with curtains.

Room, 2 Queen Beds, Bathtub, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

A hotel room with a large bed, a desk, a red armchair, and a television.

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(56 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room, 2 Double Beds, Bathtub

8.2 out of 10
Very good
(31 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

A hotel room with a sofa, a dining table, a TV, a minibar, and a bed.

Suite, 1 King Bed with Sofa bed, Bathtub

  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Bathtub

A hotel room with a large bed, a desk, a red armchair, and a television.

Deluxe Room, 1 King Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

A hotel room with a bed, a desk, a TV, a red ottoman, and a patterned carpet.

Junior Suite, 1 King Bed with Sofa bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Rosemont

Hilton Rosemont Chicago O'Hare places you next to Donald E. Stephens Convention Center and within a 10-minute stroll of other popular attractions like Rosemont Theatre. This 3.5-star hotel has 300 guestrooms and offers conveniences like a restaurant, an indoor pool, and a free airport shuttle. Centrally located in Rosemont, the hotel is connected to the convention center and also a short walk from Parkway Bank Park Entertainment District and Fashion Outlets of Chicago.

What's nearby

  • Donald E. Stephens Convention Center - 3 min walk - 0.2 miles
  • Rosemont Theatre - 5 min walk - 0.3 miles
  • Fashion Outlets of Chicago - 6 min walk - 0.4 miles
  • Parkway Bank Park Entertainment District - 8 min walk - 0.5 miles
  • Rivers Casino - 4 min drive - 2.0 miles

Getting around

  • Rosemont Station - 9 min walk
  • Rosemont Station - 17 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Dunkin' - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Kings Dining & Entertainment - ‬8 min walk
  • ‪Basil's Kitchen - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hilton Rosemont Chicago O'Hare

Guests of Hilton Rosemont Chicago O'Hare have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 40 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Coffee makers, free weekday newspapers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Breakfast included
  • Free airport shuttle
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times
  • Free area shuttle up to 5 mi
  • Secured self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Liberty Tavern
  • Liberty Tavern Lounge
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 23 2026 to March 31 2027 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 40 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Rosemont Chicago O'Hare
Hilton Rosemont Chicago O'Hare
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hilton Rosemont Chicago O'Hare Hotel
Hilton Chicago O'Hare Hotel
Hilton Chicago O'Hare
Hilton Rosemont Chicago O'Hare Hotel
Hilton Rosemont Chicago O'Hare Rosemont
Hilton Rosemont Chicago O'Hare Hotel Rosemont

Frequently asked questions

Is a free cancellation option available at Hilton Rosemont Chicago O'Hare?

Hilton Rosemont Chicago O'Hare offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Rosemont Chicago O'Hare?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Hilton Rosemont Chicago O'Hare on Nov 23, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Rosemont Chicago O'Hare?

This hotel in Rosemont is within a 10-minute walk of Rosemont Theatre and Parkway Bank Park Entertainment District. You'll also find Allstate Arena and Fashion Outlets of Chicago within a short drive.

Will I be able to park at Hilton Rosemont Chicago O'Hare?

Yes, secured parking is offered for USD 40 per day. Wheelchair-accessible van parking is also available for guests.

Does Hilton Rosemont Chicago O'Hare include a casino on the premises?

No, Hilton Rosemont Chicago O'Hare doesn't have a casino.

Will I find an indoor pool at Hilton Rosemont Chicago O'Hare?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

Is Hilton Rosemont Chicago O'Hare a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hilton Rosemont Chicago O'Hare?

No, this hotel doesn't have a spa tub.

Does Hilton Rosemont Chicago O'Hare have a restaurant that serves breakfast?

Yes, Hilton Rosemont Chicago O'Hare serves a cooked-to-order breakfast for a surcharge each morning at Liberty Tavern.

Will Hilton Rosemont Chicago O'Hare allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Rosemont Chicago O'Hare for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Hilton Rosemont Chicago O'Hare?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hilton Rosemont Chicago O'Hare?

The closest major airport to Hilton Rosemont Chicago O'Hare is Chicago O'Hare Intl. Airport (ORD), which is 3.3 mi away (10 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 14 mi away (21-minute drive).

Can I book a room with a balcony at Hilton Rosemont Chicago O'Hare?

No, there aren't any guestrooms at Hilton Rosemont Chicago O'Hare that offer a balcony.

Does Hilton Rosemont Chicago O'Hare have a wedding venue?

Take advantage of the wedding venue at Hilton Rosemont Chicago O'Hare if you plan to say "I do" during your trip.

Hilton Rosemont Chicago O'Hare Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 578 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel. Nice pool in need of a little work
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Had to spend the night to catch an early morning flight. Staff was great! Especially Mary, the hostess at the restaurant! Shuttle service to and from the hotel were on time and efficient!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food in the restaurant and I loved the Starbucks in the lobby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located to the convention center and included a Starbucks. Great hotel maintenance and staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during our stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly they hit all the marks! Would totally stay again, the staff has my thanks for lovely stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, standard room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful, clean, nice rooms, great bar & starbucks
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Close to the airport with a shuttle, can recommend if you have a short stay near the airport
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Is very outdated? The rooms were clean. The hall ways where clean, but the front desk carpet was filthy.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Stay was okay, we had hiccup with the pool but they helped make it right.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and amazingly helpful at every request. Thank you.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Second time staying here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic, large and clean, well furnished with a great view of the Chicago skyline. Would recommend.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room has last peoples trash still under the beds. Clearly under the beds do not get cleaned it was gross. Hotel was very busy, understaffed (however the staff we did encounter were great) and very dirty inside and outside.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good. the only thing was that I was not able to check in early. the location was clean and close to everything, and the staff was very friendly. I will be back next time I travel to Chicago.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too noisy. But not a big deal:)
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our room was missing towels and a few other things but the staff brought them up right away
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room falling apart. Broken safe, broken drawers, tattered drapes, water damaged bathroom door, old toilet, no bar soap, etc.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and beautiful place to stay...
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was fine
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded rooms are wonderful, clean and comfortable. The gentlemen in the restaurant and bar provided great service… we loved them. What we didn’t like was that the shuttle service (which was one of the main reasons we booked here) never came through for us. The shuttle literally drove by me at the airport and I had to uber. When I asked one of the front desk worker she was so rude to me. Her attitude was so nasty and off putting. However, I refused to let her spoil my night as I was tired from traveling from the islands all day. Fortunately I never saw her the rest of the time and the others that I interacted with after that was pleasant and friendly. Upon leaving for the airport to go back home, again the shuttle service failed us. The driver overlooked us and dealt with other guest then told me the shuttle was full and drove off (at 5am when I had a 7am international flight) No other options, no return time or anything he just packed the others and drove off. Again, I had to uber. The worst shuttle service I have ever experienced at an hotel. That was a big deal for me so I was very disappointed.
Stayed 3 nights in Nov 2026

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