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Recent guest reviews

I was double charged for the room I paid for over a month before I arrived. I provided proof and the receipts and was assured it would be "fine". I woke up to the duplicate charge so I called down, and Ralph relayed that accounting wasn't available on the weekend and that I would have to wait. They tried their best to be "understanding" but nevertheless publicly humiliated me and in front of my young son at that.

Location was great!

Thoroughly enjoyed our stay. Only negative was that room service stopped at 10:00 pm and there were no food vending machines on-site.

Absolutely wonderful !

Was a fine stay

Everything it was good except that I have to pay wifi if I want to use it in my room

Everything good

there was no ventilation in the bathroom and lighting was very poor

Check in staff were outstanding. Congested drop off with no cars moving for 25 minutes. Need more staff, better instructions about alternatives for parking when hotel lot is full.

For right at paying $1,000 for two nights with daily valet at $71, a small room, and a lack of personality at check in by the staff we will definitely do something different next time.

Housekeeping staff was excellent and meticulous!

Great experience, the hotel is fabulous.

I liked the location and the helpfulness of all the staff I met.

called as shower drain did not drain. Did not fix and room was not cleaned. out of kleenex and toilet paper. had to go to front desk for towels

Sound insulation is not that good we were on the 11th floor we can hear the cars on the street.

North Michigan Avenue Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue and Chicago Riverwalk
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Chicago, Chicago Marriott Downtown Magnificent Mile is next to popular attractions like Michigan Avenue and Shops at North Bridge. This 1200-room, 4-star hotel has 2 restaurants along with conveniences like a 24-hour gym and a rooftop terrace.


Dining

Enjoy dining at one of 2 onsite restaurants including Harvest, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.


Rooms

Guests can expect to find WiFi and 50-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and laptop-compatible safes are also available.


Property features

At Chicago Marriott Downtown Magnificent Mile, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 71 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Room, 2 Double Beds, Non Smoking, City View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, City View (High Floor)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking, City View (High Floor)

1 King Bed | Sleeps 4

Guest reviews for Chicago Marriott Downtown Magnificent Mile

Everyone (24) Couples (12) Family (18)
1
Family with small children

I was double charged for the room I paid for over a month before I arrived. I provided proof and the receipts and was assured it would be "fine". I woke up to the duplicate charge so I called down, and Ralph relayed that accounting wasn't available on the weekend and that I would have to wait. They tried their best to be "understanding" but nevertheless publicly humiliated me and in front of my young son at that.

By on Jul 19, 2022

5
Partner Couples

Location was great!

By on Apr 4, 2022

5
Partner Couples

Thoroughly enjoyed our stay. Only negative was that room service stopped at 10:00 pm and there were no food vending machines on-site.

By on Mar 26, 2022

5
Family

Absolutely wonderful !

By on Mar 7, 2022

4
Family

Was a fine stay

By on Feb 21, 2022

5
Everyone

By , from Miami on Feb 16, 2022

1
Everyone

By on Jan 13, 2022

5
Friends

Everything it was good except that I have to pay wifi if I want to use it in my room

By on Dec 22, 2021

5
Friends

Everything good

By on Dec 14, 2021

5
Partner Couples

there was no ventilation in the bathroom and lighting was very poor

By on Nov 29, 2021

Chicago Marriott Downtown Magnificent Mile

540 North Michigan Avenue, Chicago, IL 60611
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