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Hotel Chicago West Loop, SureStay Collection by Best Western

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

A modern hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.
A spacious living room with a high ceiling, large windows, and a fireplace.
A spacious living area with a beige sofa, a round coffee table, and a potted plant.
A hotel with a prominent 'HOTEL CHICAGO' sign, modern architecture, and a street with light trails indicating traffic.
A modern hotel kitchen with white cabinets, a black countertop, and a flat-screen TV mounted on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Place, Credit Union 1 Arena
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A modern bedroom with a bed, bedside tables with lamps, a ceiling fan, a wall-mounted TV, and a large artwork.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a window with blinds, a radiator, a framed picture on the wall, and a large poster.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A bedroom with a large bed, a ceiling fan, two windows with blinds, and a wall with a framed picture and a poster.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk, and a microwave.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A neatly arranged bedroom with a large bed, two bedside tables with lamps, a window with blinds, a wall-mounted air conditioner, and a framed picture.

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a bed, a nightstand with a lamp, a door, and a coat rack.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed, Non-Smoking, Microwave and Refrigerator

A compact bathroom with a toilet, sink, and mirror. There are multiple towels hanging on the wall.

1 Double Bed, Non-Smoking, Microwave and Refrigerator

  • Sleeps 2
  • 1 Double Bed

Queen Room with Microwave and Refrigerator-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

King Room with Microwave and Refrigerator-Non-Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

Located in Near West Side, Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of popular sights such as Rush University Medical Center and United Center. This 115-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

  • Malcolm X College - 3 min walk - 0.2 miles
  • Union Park - 8 min walk - 0.5 miles
  • United Center - 8 min walk - 0.5 miles
  • University of Illinois Chicago - 10 min walk - 0.6 miles
  • Credit Union 1 Arena - 13 min walk - 0.7 miles

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Su Taqueria El Rey Del Taco - ‬4 min walk
  • ‪This Little Goat Went To The Taqueria - ‬11 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Guests of Hotel Chicago West Loop, SureStay Collection by Best Western enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • 1 total (25 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 60612

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

What can I see close to Hotel Chicago West Loop, SureStay Collection by Best Western?

This hotel is situated in Near West Side within a 10-minute walk of United Center and Union Park. You'll also find Chicago Riverwalk and Grant Park within a short drive.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Nov 1, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't offer parking.

Does Hotel Chicago West Loop, SureStay Collection by Best Western include a casino?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Chicago West Loop, SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a 24-hour gym and concierge services.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chicago West Loop, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a restaurant that serves breakfast.

Will Hotel Chicago West Loop, SureStay Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Chicago West Loop, SureStay Collection by Best Western for a fee of USD 50 per pet, per stay.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest major airport to Hotel Chicago West Loop, SureStay Collection by Best Western is Chicago Midway Airport (MDW), which is 11.4 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.4 mi away (36-minute drive).

Can I book a room with a balcony at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, you won't find guestrooms with balconies at Hotel Chicago West Loop, SureStay Collection by Best Western.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 592 out of 1182 reviews
Rating 8 - Good. 273 out of 1182 reviews
Rating 6 - Okay. 170 out of 1182 reviews
Rating 4 - Poor. 85 out of 1182 reviews
Rating 2 - Terrible. 62 out of 1182 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple place to stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff was very polite and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice place to stay for concert in the city.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay at the property. The room was clean and the staff was very helpful and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel every will book again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the United Center it was perfect
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff they were so welcoming and sweet ! def would recommend this hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a great stay. Had no complaints!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff, easy check in and check out
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Decent and affordable if you need a place to stay just for the night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient staff, clean room and walking distance to United Center.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good presentation for a small hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the architecture of the hotel, and it was conveniently located. Thank you, Steve Avery
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and room was updated and spotlessly clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, staff pleasant and helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast features oatmeal, granola bars, cookies, and coffee.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the dining and the location is aamazing! very close to the bus and the united center!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! I would stay here again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was safe, parking is very limited but it’s a walkable area and the room was nice.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
It’s ok to stay for one night .Room is small . Bed is a bit hard. Staff are friendly ,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to United center and probably best price for a hotel without being in an area you’ll be stabbed right away. Just 2 blocks away from the blue line for easy access back into the city. Only one elevator so gets really busy after a concert or event since most people staying there are at said event. Very clean and staff were very nice. 24/hr covered parking right next door at a reasonable price.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older renovated hotel close to United Center and Rush university hospital. Lower cost good value back by Best Western reputation.
Stayed 3 nights in May 2026