Hotel Chicago West Loop, SureStay Collection by Best Western in Chicago

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Hotel with a 24-hour fitness center, a quick walk to United Center

VIP Access

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Where to?

Dates

April 2025

May 2025

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Shower, free toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
Gym
Parking available
Free WiFi
24/7 front desk
Air conditioning

Explore the area

1622 W Jackson Blvd, Chicago, IL, 60612

Rush University Medical Center
‪5 min walk‬
United Center
‪9 min walk‬
Millennium Park
‪4 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪36 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Sleeps 2
1 Double Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Double Bed

About the neighborhood

Chicago

Located in Near West Side, Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of popular sights such as Rush University Medical Center and United Center. This 115-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

Rush University Medical Center - 5 min walk - 0.3 miles
United Center - 9 min walk - 0.5 miles
University of Illinois Chicago - 11 min walk - 0.6 miles
Millennium Park - 4 min drive - 2.8 miles
McCormick Place - 6 min drive - 4.1 miles

Getting around

Chicago Western Avenue Station (BNSF) - 3 min drive
Illinois Medical District Station - 7 min walk
Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

‪Billy Goat Tavern & Grill - ‬6 min walk
‪Brekkie & Bake Shop - ‬12 min walk
‪Dr. Murphy's Food Hall - ‬9 min walk
‪Sinha Elegant Cuisine - ‬11 min walk
‪Harold's Chicken Shack - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness center, a quick walk to United Center

Guests of Hotel Chicago West Loop, SureStay Collection by Best Western enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 35 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

$126 per night

May 4 - May 5

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Secured self parking on site (USD 35 per night; includes in/out privileges)
Limited onsite parking
Wheelchair-accessible parking and van parking available

Food and drink

Coffee and tea in common areas

Things to do

24-hour gym

Family friendly

In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Vending machine
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
Elevator (48 inch wide door)
Portable shower seat
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchair-accessible van parking
Wheelchairs on site

1 building
4 floors
Built in 2016
Designated smoking areas (fines apply)
Traditional architecture

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

This property welcomes pets for USD 50 per pet, per stay
1 total (25 lbs is the maximum weight per pet)
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Secured self parking fee: USD 35 per night (in/out privileges)
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Check-in: 4:00 PM—-2:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

Property Registration Number 60612

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Illinois Medical District

Chicago Illinois Medical District

Hotel Chicago Illinois Medical District

Hotel Loop

Hotel Chicago West Loop

Frequently asked questions

What can I see close to Hotel Chicago West Loop, SureStay Collection by Best Western?

This hotel is situated in Near West Side within a 10-minute walk of United Center and Union Park. You'll also find Art Institute of Chicago and Millennium Park within a short drive.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Apr 27, 2025 start from $117.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Chicago West Loop, SureStay Collection by Best Western?

Yes, secured parking is offered for USD 35 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Hotel Chicago West Loop, SureStay Collection by Best Western include a casino?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Chicago West Loop, SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a 24-hour fitness facility and concierge services.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chicago West Loop, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a restaurant that serves breakfast.

Will Hotel Chicago West Loop, SureStay Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Chicago West Loop, SureStay Collection by Best Western for a fee of USD 50 per pet, per stay.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest major airport to Hotel Chicago West Loop, SureStay Collection by Best Western is Chicago Midway Airport (MDW), which is 11.4 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.4 mi away (36-minute drive).

Are there rooms with balconies at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there aren't any guestrooms with balconies at Hotel Chicago West Loop, SureStay Collection by Best Western.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Mevlida

Jan 22, 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

Madeline

Jan 17, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Ed

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and quiet

Stayed 1 night in Jan 2025

8/10 Good

Kesha

Jan 12, 2025

Liked: Cleanliness, staff & service

Need more parking.

Stayed 1 night in Dec 2024

10/10 Excellent

deborah

Jan 4, 2025

Stayed 2 nights in Oct 2024

10/10 Excellent

Elijah

Jan 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a dope little getaway

Stayed 1 night in Dec 2024

6/10 Okay

TRAVIS

Jan 2, 2025

Stayed 1 night in Dec 2024

8/10 Good

Tianhui, Naperville

Jan 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is ok, not a lot of parking spots available around, surrounding area at night seems a little spooky

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Dec 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I especially liked the friendliness of the staff... everyone was kind and accommodating.

Stayed 1 night in Dec 2024

8/10 Good

Ryan, Davis

Dec 27, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Sterling

Traveled with family

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was nice, though the parking was ridiculous. Got there and couldn't even purchase aspit to park car, were sold out.

Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Dec 19, 2024

Stayed 1 night in Dec 2024

8/10 Good

Hamza

Dec 16, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

paul

Business traveler, Traveled with partner

Dec 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The gentlemen at the front desk during the evening hours on 12/14 created the nicest, most efficient check in interaction with a hotel I think I have ever had. So seamless, gosh it was beautiful. Furthermore the checkout in the morning was equally as pleasent with 2-3 women with beatiful smiles greeting with the warmest "good mornings". Keep up the great work.

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with group

Dec 13, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Not a terrible stay but not our best experience. Room was small which we can understand being in a city, bathroom was tinyyyy had no place to put my makeup or a doc kit in the bathroom. The sliding door in the bathroom was also broken/off track. Checking is was smooth the front desk shared that they have breakfast which seemed like a plus as that was not advertised. We woke up to get breakfast the following morning and see the juice machine is broken, No hot food, there was an assortment of pop tarts lol. I don’t think I would advertise that as breakfast. The only other complaint we have is coming back to the hotel after a full day and the entire lobby smells like weed, my husband had to wait 20 plus minutes for a front desk associate to make an appearance when we needed the WiFi password. Since it was so close to my friend I would stay again ONLY for that reason but other than that I wouldn’t recommend only if you need a bed.

Stayed 2 nights in Dec 2024

10/10 Excellent

Vadim

Dec 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Dec 11, 2024

Stayed 1 night in Nov 2024

4/10 Poor

Fred

Traveled with family

Dec 8, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Way to noisy. Hotel is run down. Small room, small bathroom.

Stayed 2 nights in Dec 2024

2/10 Terrible

Adam

Traveled with partner

Dec 8, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Just so everyone is aware they have 16 parking spots and the staff is rude. Websites, both Expedia and the hotels are incorrect. Expedia states that they have a parking space per unit. They were sold out and spent over an hour on the phone. Can’t tell you anything about the hotel but the staff was rude and make sure you call or get there super early and hope they have spots.

Stayed 1 night in Dec 2024

6/10 Okay

koakoa

Dec 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff customer service was phenomenal I had an issue when I first checked in with the TV and they put me in another room That's fine what I did not like was the parking they only have 16 spaces so basically it's first come first serve

Stayed 2 nights in Nov 2024

10/10 Excellent

kelley

Traveled with family

Dec 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

Very affordable and convenient to union center.

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Dec 7, 2024

Stayed 2 nights in Nov 2024

4/10 Poor

Daniel

Dec 7, 2024

Disliked: Property conditions & facilities, room comfort

Not a good stay

Checking was awesome! The smell in lobby was smoky and musty. Non operational coffee or juice machine working for morning breakfast. Rooms have no carpet and neighbors above can be heard throughout the night well past 1:00 am. Poorly painted and attempt to update rooms look shabby.

Stayed 1 night in Dec 2024