Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness center, a quick walk to United Center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping
Gym
Free WiFi
24/7 front desk
Air conditioning
Pet friendly

Explore the area

1622 W Jackson Blvd, Chicago, IL, 60612

Place, United Center
‪8 min walk‬
Place, University of Illinois Chicago
‪10 min walk‬
Place, Millennium Park
‪4 min drive‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪24 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Sleeps 2
1 Double Bed

About the neighborhood

Chicago

Located in Near West Side, Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of popular sights such as Rush University Medical Center and United Center. This 115-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.

What's nearby

Rush University Medical Center - 5 min walk - 0.3 miles
United Center - 8 min walk - 0.5 miles
University of Illinois Chicago - 10 min walk - 0.6 miles
Millennium Park - 4 min drive - 2.7 miles
McCormick Place - 6 min drive - 4.2 miles

Getting around

Chicago Western Avenue Station (BNSF) - 3 min drive
Illinois Medical District Station - 7 min walk
Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪The Barn - Hockey Bar - ‬3 min walk
‪Billy Goat Tavern - ‬7 min walk
‪Church's Texas Chicken - ‬4 min walk
‪Dunkin' - ‬7 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel with a 24-hour fitness center, a quick walk to United Center

Guests of Hotel Chicago West Loop, SureStay Collection by Best Western enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.

Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Breakfast included
Free WiFi
Air conditioning
Gym

$216 nightly

Nov 2 - Nov 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Coffee and tea in common areas

Things to do

24-hour gym

Family friendly

In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Vending machine
Water dispenser

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (48 inch wide door)
Portable shower seat
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (48 inches high)
Wheelchairs on site

1 building
4 floors
Built in 2016
Designated smoking areas (fines apply)
Traditional architecture

Room amenities

Bedroom

Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

This property welcomes pets for USD 50 per pet, per stay
1 total (25 lbs is the maximum weight per pet)
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Check-in: 4:00 PM—-2:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services.

Property Registration Number 60612

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Illinois Medical District

Chicago Illinois Medical District

Hotel Chicago Illinois Medical District

Hotel Loop

Hotel Chicago West Loop

Frequently asked questions

What can I see close to Hotel Chicago West Loop, SureStay Collection by Best Western?

This hotel is situated in Near West Side within a 10-minute walk of United Center and Union Park. You'll also find Millennium Park and Michigan Avenue within a short drive.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Nov 2, 2025 start from $129.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, this hotel doesn't offer parking.

Does Hotel Chicago West Loop, SureStay Collection by Best Western include a casino?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

Is Hotel Chicago West Loop, SureStay Collection by Best Western good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a 24-hour fitness facility and concierge services.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Chicago West Loop, SureStay Collection by Best Western feature a restaurant that includes a breakfast menu?

No, Hotel Chicago West Loop, SureStay Collection by Best Western doesn't have a restaurant that serves breakfast.

Will Hotel Chicago West Loop, SureStay Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Chicago West Loop, SureStay Collection by Best Western for a fee of USD 50 per pet, per stay.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Chicago West Loop, SureStay Collection by Best Western?

The closest major airport to Hotel Chicago West Loop, SureStay Collection by Best Western is Chicago Midway Airport (MDW), which is 11.4 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 25.4 mi away (36-minute drive).

Can I book a room with a balcony at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there aren't any guestrooms with balconies at Hotel Chicago West Loop, SureStay Collection by Best Western.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Christine, Barrington

Traveled with family

Sep 20, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

No free parking. Late at night trying to find parking was not fun.

Stayed 1 night in Sep 2025

6/10 Okay

Mikal

Sep 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Seems to have some sewer smell on the first floor. Does look like the attempted to fix the issue so shrug

Stayed 1 night in Sep 2025

4/10 Poor

Tony

Sep 2, 2025

Stayed 2 nights in Aug 2025

2/10 Terrible

Jason

Traveled with family

Jul 25, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The management of this property cancelled my reservation the morning of my stay and rebooked my room at a much higher rate to someone else. They were rude and refused to even speak with me. I had the reservation for 5 months in advance. They did not give me any notice they said that was up to expedia. I was forced to book a hotel miles away at a higher rate due to their predatory practices.

Stayed 3 nights in Jul 2025

8/10 Good

Lindsay

Jul 2, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jun 2025

4/10 Poor

Gedalliah

Business traveler, Traveled with family

Jul 2, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The property is not up to standard, the rooms only have either full size beds or kings size. Rooms were dirty and the Manger has a I don’t care attitude. Only good things about this hotel it’s a few blocks over from the United Center. I wouldn’t stay at this hotel ever again.

Stayed 2 nights in Jun 2025

2/10 Terrible

Andres

Jun 30, 2025

Disliked: Cleanliness, amenities

terrible place

Stayed 2 nights in Jun 2025

2/10 Terrible

Ed

Jun 30, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family

Jun 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wanted to thank the staff that were there the night we checked in. We had spent a long day at the hospital and my dad couldn't get the tv to work. A young man on the staff came upstairs and was patient and got it up and running. The kindness after a long couple of weeks was appreciated!

Stayed 2 nights in Jun 2025

8/10 Good

Floyd

Jun 28, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Mira

Jun 26, 2025

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Jun 26, 2025

Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Traveled with family

Jun 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

clean, accessible to other places, friendly staff

Stayed 4 nights in Jun 2025

10/10 Excellent

Tkyzha

Traveled with partner

Jun 25, 2025

Liked: Amenities, property conditions & facilities

Loved all the mirrors in the hallway of each floor !

Stayed 3 nights in Jun 2025

10/10 Excellent

Jared

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I was pleasantly surprised by this hotel.

Stayed 1 night in Jun 2025

4/10 Poor

Kennedy

Jun 23, 2025

Disliked: Amenities

Stayed 2 nights in Jun 2025

4/10 Poor

Elizabeth

Traveled with partner

Jun 22, 2025

Unfortunately, issues started the first night and didn’t get better. When we checked in there was no parking available, unlike what the website said. We were encouraged to use an app to find a parking spot close by. We did, and trudged our luggage .5 mile back to the hotel. Around 12:30 am, someone used their key card to get into our locked, room. Thankfully we had locked the door so the person couldn’t come totally in. When I spoke with the worker at the desk they said there was a glitch in the system that assigned our already occupied room to another guest. They offered us a free snack for the inconvenience. The next day our key stopped working to our room all together, along with the WiFi. Very disappointing.

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Jun 21, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Ukailya

Jun 20, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Nilay

Jun 20, 2025

Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Business traveler

Jun 19, 2025

Disliked: Cleanliness

Affordable prices. But the wifi did not work at all. Not recommended if you need to use wifi for work

Stayed 2 nights in Jun 2025

8/10 Good

monny

Jun 19, 2025

Liked: Cleanliness, staff & service, room comfort

My only complaint would be the shower. The shower head had very low water pressure

Stayed 1 night in Jun 2025

6/10 Okay

McKenna

Traveled with partner

Jun 18, 2025

Liked: Staff & service

Disliked: Cleanliness

I enjoyed the simple check-in and parking process and the hotel itself wasn’t overly busy or loud. I didn’t like that it felt that the floor wasn’t cleaned in our room. I got out of the shower and walked to the bed to get dressed and I had blue glitter all over my feet. I also went to make coffee and there was blue glitter on the stirrer packets and the coffee maker wasn’t clean either.

Stayed 1 night in Jun 2025