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Thompson Chicago
4.5 out of 5.0
4.6
out of 5
"Excellent!"
See all 116 reviews
This hotel is most popular for:
Recent guest reviews
The whole experience was fabulous all the way around
Beautiful room, very clean, spacious and well decorated!
:) great hotel and location Highly recommended for a trip to Chicago!
Great Gold Coast location and a wonderful four night stay overall -- friendly staff and surprisingly excellent restaurant (Nico Osteria). Highly recommended!
Bar service was slow but other than that hotel was great
The service here is always impeccable and the location is perfect. Definitely our 'home' in Chicago.
great location. very helpful and pleasant staff. rooms are very comfortable and quiet.
Housekeeping was great by trying to return an item that mistakenly was taken from the room. Great Bar at the restaurant in hotel. A bit stuffy for my taste however.
Great location, rooms were clean and the downstairs bar was fun
I really wanted to like this hotel, but it’s not that great. Maybe my expectations were too high. It’s a good hotel,but by no means a great hotel. Not sure what all the hype is about. Not worth the cost..
great location. restaurants abound. 5 minute walk to the lake. staff very personable and welcoming.
Great hotel with easy access to shopping and dining. Near the beach and other major attractions.
This was not a good stay. We were treated terribly by staff throughout our stay both by the hotel and the restaurant at the hotel with no apparent cause. The hotel rating we saw vs. our experience was very disappointing and the treatment we received from staff made the stay unpleasant and uncomfortable throughout. The ratings we found for this hotel were not accurate, at least in our experience. Otherwise, hotel was clean, reasonably quiet. The hotel is well decorated and esthetically pleasing. The fitness center is small and not very diverse in equipment, but clean and adequate. The hotel is located near Michigan Avenue, which is convenient for high end shopping and close to several restaurants. Museums, zoos and other activities in the city are more distant and typically require train or car/taxi rides. I think that this hotel has lots of potential but needs to focus on the staff/customer care and making sure that the guests are treated kindly and appropriately. We would not choose to stay at this hotel again, at any price. I also would not recommend this hotel to friends, family or others due to the poor treatment by staff and overall lack of customer service/care that we experienced during our stay. I feel that there are hotels who offer better service, comfort, location and amenities for similar or lower expense and that will treat their guests with respect and kindness. Our experience/stay at this hotel soured our trip and our overall experience in Chicago.
Excellent hotel, good location, very nice atmosphere, most adequate rooms. My suggestion is to improve business facilities, s hotel like Thompson Chicago needs a propper business center.
Very good. Bar and restaurant over crowded or I would give this hotel 5 stars
The Thompson is a trendy, sophisticated hotel, close to the Magnificent Mile, great dining and cultural attractions. The rooms are clean, comfortable and cozy and I loved the bathroom, although the rooms I have stayed in, did not have tubs, I didn't care. The fitness center on site is more than adequate for the die hard workout fanatics and Nico's, the fine dining restaurant on site, it an absolute must!
We stayed for just one night to celebrate our anniversary and upon arrival, were immediately upgraded to a lovely penthouse suite. What a nice surprise! The staff is fabulous and does everything to make your stay just wonderful. We will return again and again.
We always stay at the Thompson while in Chicago. Perfect location, love the vibe and the comfort of it and the price is very very reasonable.
Hotel highlights
- Walking distance to State Street and Michigan Avenue
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
Located in Near North Side, Thompson Chicago is adjacent to State Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 4.5-star hotel has 247 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Chicago, and also a short walk from John Hancock Center and Water Tower Place.
Dining
This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
Rooms
Guests can expect to find 46-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a video-game console.
Property features
At Thompson Chicago, guests have access to a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 68.00 per night, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-out.
Guest reviews for Thompson Chicago
Partner
Couples
The whole experience was fabulous all the way around
Families
Families
Beautiful room, very clean, spacious and well decorated!
Everyone
:) great hotel and location Highly recommended for a trip to Chicago!
Everyone
Great Gold Coast location and a wonderful four night stay overall -- friendly staff and surprisingly excellent restaurant (Nico Osteria). Highly recommended!
Everyone
Everyone
Bar service was slow but other than that hotel was great
Review comment
Thompson Chicago responded on Feb 8, 2019
On behalf of the Thompson Chicago, we would like to thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.
Everyone
The service here is always impeccable and the location is perfect. Definitely our 'home' in Chicago.
Review comment
Reservations Team responded on Feb 8, 2019
On behalf of the Thompson Chicago, we would like to thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.
Everyone
Everyone
great location. very helpful and pleasant staff. rooms are very comfortable and quiet.
Everyone
Housekeeping was great by trying to return an item that mistakenly was taken from the room. Great Bar at the restaurant in hotel. A bit stuffy for my taste however.
Thompson Chicago
21 East Bellevue, Chicago, IL 60611Hotel Amenities
Hotel Area
Hotel Policies
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On behalf of the Thompson Chicago, we would like to thank you for choosing to stay with us. It was a pleasure to have you as our guest and we truly look forward to your next visit.