Skip to main content
Beginning of main content

Recent guest reviews

I love the viceroy and will always stay there when I’m in Chicago over the other big name hotels. The staff is excellent and the location is great.

I had an unfortunate experience. I love viceroy hotels and the staff was great, but my first room had mold, I got an allergic reaction and had to move. Both rooms were not super clean and more beat up than I’d like for the price. Again the decor and staff were the usual viceroy vibe which is great but wasn’t a 5 star room this time, imo.

*

NA

I definitely recommend this hotel! It was really nice just like the photos.

Perfectly located to restaurants and shopping. Staff is very attentive to all needs

Best rooftop pool in the city and is exclusive to only hotel guests. Rooms are wonderful, staff is extremely helpful, and being in the heart of the Gold Coast can't be beat! For the price you can't do better in Chicago unless you want to pay 2x-3x for your typical luxury hotel brands.

Very good hotel. Friendly staff. Amazing location. Several wonderful restaurants were at short walking distance. Walking distance to the lake. Very modern and clean rooms. Great views. My family truly enjoyed our time here! I would totally recommend and return to this hotel. Only downside was… very small pool that can only be used till 6 PM. Drink/food menu, at pool/bar has very limited variety.

Great stay

We will be coming back to enjoy the hotel and amenities.

Staff was extremely professional and accommodating during COVID. Everything was exceptional.

Beautiful clean upscale boutique hotel in a great location. Worth every penny! Wouldnt stay anywhere else in Chicago!

North State Street Chicago IL

Hotel highlights

  • Walking distance to Lake Michigan
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Chicago within a short walk of Lake Michigan, Viceroy Chicago is within a mile (2 km) of other popular sights such as Michigan Avenue. This 180-room, 4.5-star hotel has conveniences like free in-room WiFi, a gym, and a rooftop terrace.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee weekdays from 7:00 AM to 10:30 AM.


Rooms

55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include iPod docks, minibars, and espresso makers.


Property features

Built in 2017, the brand new Viceroy Chicago features a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 75.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a seasonal outdoor pool, and a terrace.

Room options

Deluxe Room, 1 King Bed, Lake View

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, Terrace

1 King Bed | Sleeps 2

Grand Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Viceroy Chicago

Everyone (17) Couples (3) Family (6)
4
Everyone

By on Feb 4, 2023

Review comment responded on Mar 6, 2023

Greetings William,Thank you for taking the time to provide us with your feedback. Our goal is to exceed guest expectations and are disappointed to learn we didn't with you. We would love to hear how we could provide you a 5 out of 5 stay on your next visit.

5
Everyone

I love the viceroy and will always stay there when I’m in Chicago over the other big name hotels. The staff is excellent and the location is great.

By on Dec 13, 2022

Review comment responded on Dec 14, 2022

It is great to hear your time at Viceroy Chicago was thoroughly enjoyed. We strive to curate the best experience for our guests and are elated to hear of such a quality stay. On behalf of all of us here at the Viceroy, thank you for choosing us. We hope to welcome you when you return to Chicago!

2
Everyone

I had an unfortunate experience. I love viceroy hotels and the staff was great, but my first room had mold, I got an allergic reaction and had to move. Both rooms were not super clean and more beat up than I’d like for the price. Again the decor and staff were the usual viceroy vibe which is great but wasn’t a 5 star room this time, imo.

By on Oct 17, 2022

Review comment responded on Oct 20, 2022

Good day, Erin, Thank you for taking the time to reach out to us regarding your recent stay. We have received your feedback on every major review platform, so please be assured, we understand your frustration surrounding your recent stay with us. I sent you a note privately, however, please be advised, we did take adjust 225 from your final bill as a gesture of goodwill for your experience, and we have begun repairs in both rooms to ensure future guests do not have a similar experience. It is my sincerest hope you will go us the courtesy of returning in the future to witness our enhancements.

5
Everyone

By on Sep 19, 2022

5
Everyone

*

By on Sep 5, 2022

Review comment responded on Sep 5, 2022

Chris and Carmen,Thank you for your review. We are elated to learn you enjoyed yourselves while in our care. It is our sincerest hope we have the pleasure of hosting you again in the future.

5
Business Business

NA

By on Jul 14, 2022

Review comment responded on Jul 14, 2022

Greetings Larry, We're thrilled to hear you enjoyed your stay and had a 5 out of 5 experience.We hope we get the chance to be your host the next time you come to Chicago.

5
Partner Couples

I definitely recommend this hotel! It was really nice just like the photos.

By on Jul 4, 2022

Review comment responded on Jul 4, 2022

Greetings Charmain Patrice, Thank you for your wonderful review! We're thrilled to know that you enjoyed your stay and found the hotel as lovely as the pictures we show online. We hope we get the chance to be your host the next time you come to Chicago. Stay safe.

5
Friends

Perfectly located to restaurants and shopping. Staff is very attentive to all needs

By on Apr 30, 2022

Review comment responded on Apr 30, 2022

Dear Kathy, Thank you SO much for the excellent review. We are always happy to hear when our guests have had a spectacular experience with us. If you are ever back in Chicago please look us up and we would be very happy to host you again! Best Regards, Viceroy Hotel Chicago Team

4
Everyone

By on Dec 6, 2021

5
Partner Couples

Best rooftop pool in the city and is exclusive to only hotel guests. Rooms are wonderful, staff is extremely helpful, and being in the heart of the Gold Coast can't be beat! For the price you can't do better in Chicago unless you want to pay 2x-3x for your typical luxury hotel brands.

By on Aug 19, 2021

Review comment responded on Aug 19, 2021

Good afternoon, We are so very happy to hear that you enjoyed your stay with us!! If you are ever back in Chicago do not hesitate to look us up for your hotel needs as we would love to host you again. Viceroy Hotel Chicago

url importing http://www.orbitz.com/Chicago-Hotels-Viceroy-Chicago.h18614145-p2.Hotel-Reviews
There was an error importing /Chicago-Hotels-Viceroy-Chicago.h18614145-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Chicago-Hotels-Viceroy-Chicago.h18614145-p2.Hotel-Reviews

Frequently asked questions