Sheraton Grand Chicago Riverwalk

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

2 bars/lounges
Flat-screen TV, Netflix, pay movies, streaming services
Exterior
Meeting facility
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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301 E North Water St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪12 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(105 reviews)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, River View

7.8 out of 10
Good
(61 reviews)
  • River view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(76 reviews)
  • River view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • River view
  • 351 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Lake view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Sheraton Grand Chicago Riverwalk is a leisurely stroll from popular sights such as Michigan Avenue and Millennium Park. This 1218-room, 4-star hotel welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Michigan Avenue - 5 min walk - 0.3 miles
  • Millennium Park - 6 min walk - 0.4 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Grant Park - 9 min walk - 0.5 miles
  • Art Institute of Chicago - 12 min walk - 0.7 miles

Getting around

  • Millennium Station - 12 min walk
  • Grand Station (Red Line) - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 49 min drive

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪The Red Star Bar - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Northman Beer & Cider Garden - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Guests of Sheraton Grand Chicago Riverwalk have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 75 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 0 per pet, per day
  • Dogs only
  • 1 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 35.22 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Is free cancellation available at Sheraton Grand Chicago Riverwalk?

Sheraton Grand Chicago Riverwalk provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Mar 29, 2026 start from $257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Chicago Riverwalk?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and Chicago Riverwalk. You'll also find Millennium Park and Lake Michigan less than a mile away.

Is there parking available at Sheraton Grand Chicago Riverwalk?

Yes, covered parking is offered for USD 75 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Grand Chicago Riverwalk have a casino on the premises?

No, Sheraton Grand Chicago Riverwalk doesn't have a casino.

Will I find an indoor pool at Sheraton Grand Chicago Riverwalk?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Sheraton Grand Chicago Riverwalk a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Sheraton Grand Chicago Riverwalk have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Grand Chicago Riverwalk have a restaurant with a breakfast menu?

Yes, Sheraton Grand Chicago Riverwalk has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will Sheraton Grand Chicago Riverwalk allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Grand Chicago Riverwalk for a fee of USD 0 per pet, per day.

Are there connecting rooms at Sheraton Grand Chicago Riverwalk?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Grand Chicago Riverwalk?

The closest major airport to Sheraton Grand Chicago Riverwalk is Chicago Midway Airport (MDW), which is 13 mi away (38 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.4 mi away (49-minute drive).

Can I book a room with a balcony at Sheraton Grand Chicago Riverwalk?

No, there aren't any guestrooms with balconies at Sheraton Grand Chicago Riverwalk.

Does Sheraton Grand Chicago Riverwalk host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Grand Chicago Riverwalk.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 982 out of 1622 reviews
Rating 8 - Good. 281 out of 1622 reviews
Rating 6 - Okay. 164 out of 1622 reviews
Rating 4 - Poor. 90 out of 1622 reviews
Rating 2 - Terrible. 105 out of 1622 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & great location on riverwalk. Our door wouldn’t fully close
Stayed 3 nights in Oct 2025

10/10 Excellent

ZDRAVKO, Plymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of everything.
Stayed 5 nights in Dec 2025

8/10 Good

tamara

Liked: Cleanliness, property conditions & facilities
Staff was outstanding,very friendly,and extremely helpful. Rooms are a bit dated,but fine. Was very disappointed that the hotel bar was closed for a private party Saturday night. Went into Shulas,sat at the bar and got completely ignored ...after 7 minutes we left. Breakfast buffet,not great. Staff at the hotel ,again,were outstanding!!!
Stayed 2 nights in Dec 2025

8/10 Good

yuchun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy, Niles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice and staff was great
Stayed 1 night in Dec 2025

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM WAS COLD..HAD A HARD TIME GETTING THERMOSTAT TO WORK.
Stayed 1 night in Dec 2025

10/10 Excellent

tilden

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great room size and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El hotel necesita más personal
Stayed 1 night in Nov 2025

8/10 Good

Mira

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a nice hotel. However, we booked a king room and were given a queen. We were not told about it at check in, only discovered this when we got to the room. I think this is because we checked in right at 3:00 and our room may not have been ready but I feel they should have told us and maybe given us the option of waiting. We chose this hotel because they were dog friendly and do not charge a fee, which is highly appreciated and why we would stay here again. The room was very clean and nicely appointed with a great view of the river. It was a little small and the bathroom very small. Staff, especially the door men and housekeeping were very nice. It's in a great location and within walking distance of Michigan Avenue and great restaurants and the riverwalk. Would recommend this hotel.
Stayed 6 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelly

Stayed 5 nights in Nov 2025

10/10 Excellent

JONATHAN

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon, Billings

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Qingshan

Stayed 1 night in Nov 2025

10/10 Excellent

ZAIDOUN, nashville

Liked: Amenities
Staff was very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Lekisha Shaute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of the hotel was awesome. The restaurants were excellent along with the staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Young

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, awesome view, and nice pool on the 7th floor. very close to the river walk chicago. highly recommended.
Stayed 1 night in Sep 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
My stay was amazing. I stayed on the 31st floor, beautiful views of the city and the river. House keeping was great! I didn't get to try the breakfast or gym this time around, but front desk staff were phenomenal as well. Everything was great!
Stayed 5 nights in Nov 2025

10/10 Excellent

Colin

Stayed 1 night in Nov 2025

10/10 Excellent

Kiki

Stayed 1 night in Nov 2025

10/10 Excellent

Ivis

Stayed 3 nights in Aug 2025

4/10 Poor

Max

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a king room 2 months in advance, arrived. Had no king was downgraded to a twin bed. No money back. Breakfast is not included. The key card didn't work. The front desk was very unhelpful. Would not go to again
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Nov 2025