Sheraton Grand Chicago Riverwalk

4.0 star property
Eco-certified hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Lake view
Lobby
Fitness facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
301 E North Water St, Chicago, IL, 60611
  • Millennium Park
    ‪6 min walk‬
  • Michigan Avenue
    ‪6 min walk‬
  • Navy Pier
    ‪19 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

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Room options

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Lake View

  • 710 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 332 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 710 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, River View

  • 332 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

  • 351 sq ft
  • River view
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Lake View

  • 614 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Pool Access (River View)

  • River view
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, River View

  • 332 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Sheraton Grand Chicago Riverwalk is a leisurely stroll from popular sights such as Michigan Avenue and Millennium Park. This 1218-room, 4-star hotel welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Millennium Park - 6 min walk - 0.4 miles
  • Michigan Avenue - 6 min walk - 0.4 miles
  • Art Institute of Chicago - 12 min walk - 0.7 miles
  • Navy Pier - 19 min walk - 1.0 mile
  • Willis Tower - 2 min drive - 1.4 miles

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬7 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Eco-certified hotel with 3 restaurants and bars
Guests of Sheraton Grand Chicago Riverwalk have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 70 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 0 per pet, per day
  • Dogs only
  • 1 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Is free cancellation available at Sheraton Grand Chicago Riverwalk?

Sheraton Grand Chicago Riverwalk provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Jun 30, 2025 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Chicago Riverwalk?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and Chicago Riverwalk. You'll also find Millennium Park and Grant Park less than a mile away.

Is there parking available at Sheraton Grand Chicago Riverwalk?

Yes, parking is offered for USD 70 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Grand Chicago Riverwalk have a casino on the premises?

No, Sheraton Grand Chicago Riverwalk doesn't have a casino.

Will I find an indoor pool at Sheraton Grand Chicago Riverwalk?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Sheraton Grand Chicago Riverwalk good for couples?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Sheraton Grand Chicago Riverwalk have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Grand Chicago Riverwalk have a restaurant with a breakfast menu?

Yes, Sheraton Grand Chicago Riverwalk has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will Sheraton Grand Chicago Riverwalk allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Grand Chicago Riverwalk for a fee of USD 0 per pet, per day.

Does Sheraton Grand Chicago Riverwalk have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Grand Chicago Riverwalk?

The closest major airport to Sheraton Grand Chicago Riverwalk is Chicago Midway Airport (MDW), which is 13 mi away (31 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (40-minute drive).

Are there rooms with balconies at Sheraton Grand Chicago Riverwalk?

No, there aren't any guestrooms with balconies at Sheraton Grand Chicago Riverwalk.

Does Sheraton Grand Chicago Riverwalk host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Grand Chicago Riverwalk.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 776 out of 1348 reviews
Rating 8 - Good. 248 out of 1348 reviews
Rating 6 - Okay. 142 out of 1348 reviews
Rating 4 - Poor. 85 out of 1348 reviews
Rating 2 - Terrible. 97 out of 1348 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the hotel was very nice. John the valet was AMAZING!!!! Gave us recommendations of things to do and places to eat every day.
Stayed 3 nights in May 2025

10/10 Excellent

Dane, Jonesboro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the action in Chicago. Very convenient to everything
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Stayed 3 nights in Apr 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Mar 2025

6/10 Okay

Jacelyn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
We got there around 8pm, and there was no more open valet spots so we had to park at another hotel. Before we knew the valet was full, they had taken our luggage to our room while I checked in and my husband parked our car. The bellhop who brought our items up wouldn’t leave until we tipped & procceded to wait until my husband got to the room to be tipped (awkward). The bathroom especially the toilet area was not clean once we arrived in our room. There was no mini fridge or microwave in room and apparently you had to request this beforehand (I did not see this anywhere in the booking) and surprise they were out of mini fridges? I still don’t understand this? Doesn’t make sense as there was a specific spot for the fridge. The rooms are very small and dated. There was a chunk of tile missing on the bathroom wall in the shower. Overall, the only good thing was the view from our room, as we could see the river. I will not be returning.
Stayed 2 nights in Mar 2025

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Walking distance from the main attractions and public transportation was easily accessible from this location. The only down side was that when we arrived they said that their parking garage was full even though we were staying at the resort. We were then directed to the parking garage at the Embassy Suites about 8 minutes away.
Stayed 1 night in Mar 2025

8/10 Good

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to take cold showers Saturday morning. St. Patrick's day weekend tons of people in the hotel, everyone had to be showering at the same time. Other than a cold shower, staff and hotel were great.
Stayed 2 nights in Mar 2025

4/10 Poor

Kassandra

Traveled with family
Liked: Cleanliness
The hotel charging our credit cards the day of check out before 8am. $119 over charged and then while we were driving home another $30 charge! House keeping was great. Having to ask for a mini fridge was weird but waiting 2 days for it was not ok! We couldn’t keep anything in the room that needed to stay cold.
Stayed 2 nights in Mar 2025

6/10 Okay

Roberta

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Mya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was unsatisfied with the accommodations and the staff. I called and tried to check in early to verify we would have a rollaway bed, and I was guaranteed by two separate people we would get the bed. upon checking in we were told there was none available and the front desk staff was very rude about it. we ended up getting one later but very unprofessional
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Traveled with group
Great layout and location
Stayed 3 nights in Mar 2025

2/10 Terrible

Dilara

Stayed 2 nights in Feb 2025

10/10 Excellent

Oscar, Whitewater

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

2/10 Terrible

Dawn, Huntley

Liked: Cleanliness, staff & service, property conditions & facilities
My room was given away due to over booking and I was not contacted.
Stayed 1 night in Mar 2025

10/10 Excellent

miguel

Stayed 1 night in Feb 2025

10/10 Excellent

Rivak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suzanne the concierge was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Saif

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 8 nights in Dec 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Servise
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

A Pleasurable Stay

Despite of some issues upon arrival, which were promptly corrected, our overall stay was great. Management were attentive to our needs throughout our entire stay and this made the difference in our overall experience. The comfortable room with a beautiful view of the city overlooking the river on a high floor, a wonderful breakfast (the best coffee and omelets), friendly and professional staff made our stay worthwhile. We will definitely stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Jackson

Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

6/10 Okay

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hamraj

Stayed 1 night in Feb 2025