Sheraton Grand Chicago Riverwalk

4.0 star property
Riverwalk hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

Meeting facility
Fitness facility
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lake view
Flat-screen TV, Netflix, pay movies, streaming services

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping

Explore the area

View in a map
301 E North Water St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪12 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(103 reviews)
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, River View

7.8 out of 10
Good
(59 reviews)
  • 332 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(73 reviews)
  • 332 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 351 sq ft
  • River view
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 614 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 332 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 710 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Sheraton Grand Chicago Riverwalk is a leisurely stroll from popular sights such as Michigan Avenue and Millennium Park. This 1218-room, 4-star hotel welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Michigan Avenue - 5 min walk - 0.3 miles
  • Millennium Park - 6 min walk - 0.4 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Art Institute of Chicago - 12 min walk - 0.7 miles
  • Navy Pier - 19 min walk - 1.0 mile

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪Northman Beer & Cider Garden - ‬5 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬4 min walk

About this property

Sheraton Grand Chicago Riverwalk

Riverwalk hotel with 3 restaurants and bars
Guests of Sheraton Grand Chicago Riverwalk have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 70 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 0 per pet, per day
  • Dogs only
  • 1 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Is free cancellation available at Sheraton Grand Chicago Riverwalk?

Sheraton Grand Chicago Riverwalk provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Jan 5, 2026 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Chicago Riverwalk?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and Chicago Riverwalk. You'll also find Millennium Park and Lake Michigan less than a mile away.

Will I be able to park at Sheraton Grand Chicago Riverwalk?

Yes, parking is offered for USD 70 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Grand Chicago Riverwalk have a casino on the premises?

No, Sheraton Grand Chicago Riverwalk doesn't have a casino.

Will I find an indoor pool at Sheraton Grand Chicago Riverwalk?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sheraton Grand Chicago Riverwalk?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Are there hot tubs at Sheraton Grand Chicago Riverwalk?

No, this hotel doesn't have a spa tub.

Does Sheraton Grand Chicago Riverwalk have a restaurant with a breakfast menu?

Yes, Sheraton Grand Chicago Riverwalk has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will Sheraton Grand Chicago Riverwalk allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Grand Chicago Riverwalk for a fee of USD 0 per pet, per day.

Does Sheraton Grand Chicago Riverwalk have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Grand Chicago Riverwalk?

The closest major airport to Sheraton Grand Chicago Riverwalk is Chicago Midway Airport (MDW), which is 13 mi away (31 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (40-minute drive).

Can I book a room with a balcony at Sheraton Grand Chicago Riverwalk?

No, at Sheraton Grand Chicago Riverwalk, there aren't any guestrooms that list a balcony.

Does Sheraton Grand Chicago Riverwalk host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Grand Chicago Riverwalk.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 948 out of 1569 reviews
Rating 8 - Good. 271 out of 1569 reviews
Rating 6 - Okay. 160 out of 1569 reviews
Rating 4 - Poor. 89 out of 1569 reviews
Rating 2 - Terrible. 101 out of 1569 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and relax
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 3 nights in Sep 2025

10/10 Excellent

Rogerio

Stayed 2 nights in Aug 2025

10/10 Excellent

Donovan

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area to walk around! Clean and easy to check in
Stayed 1 night in Aug 2025

10/10 Excellent

JESUS, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to restaurants, shopping, river, the pier, hop on and off stop, . Staff was great was disappointed that no concierge was available to redeem passes to architectural museum and sports museum
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 5 nights in Aug 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,, helping staff and the hotel is at a great location
Stayed 1 night in Sep 2025

6/10 Okay

Katiria

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptional- the people working in this hotel restored my faith in Marriott properties.
Stayed 2 nights in Aug 2025

4/10 Poor

Jose Javier

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
The truth is that I expected more from this hotel, when I arrived the man who receives us literally did not want to help my wife with the suitcases and even sent me to park in another parking lot without offering me the hotel parking. I thought it was in very bad taste that my wife was waiting for me outside while I took my car to park 2 blocks from the hotel to the parking lot that the aforementioned subject sent me and made my wife move to the side without even telling her to enter the hotel lobby because that was where she had to wait.
Stayed 1 night in Aug 2025

6/10 Okay

Chad

Liked: Cleanliness

Just ok

This hotel was in a great location and we had a beautiful view from our room. House keeping was very friendly and made sure our room was clean and we had what we needed each day. Overall, this hotel needs a big update, including the guest rooms. Everything was very dated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Walkable to lots of things
Stayed 3 nights in Aug 2025

10/10 Excellent

Elma

Stayed 3 nights in Aug 2025

10/10 Excellent

Cinda, Ormond Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with easy access to public transportation, yet central location to walk everywhere!! Great river and lake views. Very friendly staff. Clean rooms with daily service which is rare these days. Would stay again because of the location. The breakfast buffet is a rip, however. Very ordinary for the price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful everything!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Lee, Naperville

Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Very nice
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
There was another fee added to the total once we got there specifically from the Hotel. I got an email notifying me only 24 hours until the trip. Seemed like quite an extra charge for free entry into museums we werent even there to see, I wish they would have included that in thier notices before i booked because I would have booked elsewhere and saved money. Oh well, overall a nice hotel just seemed sneaky to me.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly competent service. Beautiful facility
Stayed 1 night in Aug 2025

8/10 Good

Giselle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area, close to everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick, New Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tianwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2025