Sheraton Grand Chicago Riverwalk

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

2 bars/lounges
Flat-screen TV, Netflix, pay movies, streaming services
Fitness facility
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
301 E North Water St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪12 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(107 reviews)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, River View

8.0 out of 10
Very good
(63 reviews)
  • River view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(76 reviews)
  • River view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • River view
  • 351 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 332 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Lake view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Chicago

Located in Downtown Chicago, Sheraton Grand Chicago Riverwalk is a leisurely stroll from popular sights such as Michigan Avenue and Millennium Park. This 1218-room, 4-star hotel welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym.

What's nearby

  • Michigan Avenue - 5 min walk - 0.3 miles
  • Millennium Park - 6 min walk - 0.4 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Grant Park - 9 min walk - 0.5 miles
  • Art Institute of Chicago - 12 min walk - 0.7 miles

Getting around

  • Millennium Station - 12 min walk
  • Grand Station (Red Line) - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 49 min drive

Restaurants

  • ‪Swissôtel - ‬5 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪The Red Star Bar - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬4 min walk

About this property

Sheraton Grand Chicago Riverwalk

Guests of Sheraton Grand Chicago Riverwalk have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 75 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for an additional charge per pet, per day
  • Dogs only
  • 1 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 35.22 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • A pet fee will be charged per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Is free cancellation available at Sheraton Grand Chicago Riverwalk?

Sheraton Grand Chicago Riverwalk provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on May 9, 2026 start from $307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Chicago Riverwalk?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and Chicago Riverwalk. You'll also find Millennium Park and Lake Michigan less than a mile away.

Is parking available on site at Sheraton Grand Chicago Riverwalk?

Yes, covered parking is offered for USD 75 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Sheraton Grand Chicago Riverwalk have a casino on the premises?

No, Sheraton Grand Chicago Riverwalk doesn't have a casino.

Will I find an indoor pool at Sheraton Grand Chicago Riverwalk?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Grand Chicago Riverwalk?

This riverfront hotel offers plenty of amenities for couples including an al fresco restaurant, an indoor pool, and 2 bars/lounges.

Does Sheraton Grand Chicago Riverwalk have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Grand Chicago Riverwalk have a restaurant with a breakfast menu?

Yes, Sheraton Grand Chicago Riverwalk has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will Sheraton Grand Chicago Riverwalk allow pets to stay free of charge?

Although dogs can't stay for free, they are welcome at Sheraton Grand Chicago Riverwalk for a fee.

Does Sheraton Grand Chicago Riverwalk have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sheraton Grand Chicago Riverwalk?

The closest major airport to Sheraton Grand Chicago Riverwalk is Chicago Midway Airport (MDW), which is 13 mi away (38 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.4 mi away (49-minute drive).

Are there rooms with balconies that I can book at Sheraton Grand Chicago Riverwalk?

No, you won't find guestrooms with balconies at Sheraton Grand Chicago Riverwalk.

Does Sheraton Grand Chicago Riverwalk host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Grand Chicago Riverwalk.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 983 out of 1614 reviews
Rating 8 - Good. 284 out of 1614 reviews
Rating 6 - Okay. 158 out of 1614 reviews
Rating 4 - Poor. 89 out of 1614 reviews
Rating 2 - Terrible. 100 out of 1614 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Room was okay, the TV service was terrible, One night after being exhausted just wanted to watch the football game in the room, No TV service, then the next night it went out at 8 pm! Would not expect that from such a nice hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, breakfast was good but expensive
Stayed 1 night in Jan 2026

10/10 Excellent

Laurice

Liked: Cleanliness, amenities, property conditions & facilities
satisfied with the view from our room
Stayed 1 night in Dec 2025

10/10 Excellent

Roward Rojas

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 4 nights in Dec 2025

10/10 Excellent

Krista

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in was quick and easy- staff was courteous and helpful. Would have been helpful: more specific/accessible info on where pool is, and how elevators work. The sign stating you need to use the room key to access your floor is on the opposite side of the elevator than the part where you scan the key. Had to google where the pool was.
Mold in the pool area, along with moisture damage. This made us avoid the pool area more than we would have liked to.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

6/10 Okay

David

Traveled with family
Disliked: Cleanliness
Our room was very dirty. Dirty towels left in bathroom, food remnants left on table, dirty glasses left in the tray, and the floor was in desparate need of vacuuming. Our bedding did not smell clean. Our air did not work properly. I had the Ogden suite and connecting king room. For the amount of money I spent, my expectations were much higher.
Stayed 4 nights in Dec 2025

2/10 Terrible

Hamza

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The front desk people are horrible and professional at all!!
Stayed 2 nights in Dec 2025

6/10 Okay

Miguel

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Everything fine
Stayed 2 nights in Dec 2025

4/10 Poor

Jose

Liked: Staff & service
Disliked: Amenities
Needed reservations for dinner while staying at the Hotel. View was not what I asked for.
Stayed 1 night in Dec 2025

10/10 Excellent

Valentina, Covington

Every thing wer
Stayed 4 nights in Dec 2025

8/10 Good

Yelena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean, the only thing shower was draining slow.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great job Sheraton! I booked 3 rooms for my family to celebrate NYE and my birthday. At check in, the staff was excellent and hooked us up with 2 river view rooms so we could enjoy the fireworks. It was magical. We had access to the club lounge, which I highly recommend. The hotel was well organized and staffed properly. We were very pleased with out stay
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Dust in room, cracks on wall, laundry left in room from previous party.
Stayed 1 night in Dec 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was a bit slow, but it was nye. I asked concierge for tylenol and the only option was a $9 sample size. I would expect better from a luxury hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Marquita

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My bed had blood in it. The bartender ignored me my husband and other guest trying to purchase drinks the live dj was horrible he paid techno music all night the only good thing was the location the staff was friendly at check in and the housekeeping supervisor came in personally and changed the bedding
Stayed 1 night in Dec 2025

2/10 Terrible

Taher

Disliked: Amenities
Check in staff
Stayed 2 nights in Dec 2025

4/10 Poor

Ravinderpal

Disliked: Staff & service
Rooms are very small and parking is too expensive
Stayed 2 nights in Dec 2025

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast! Staff was wonderful!!!
Stayed 1 night in Dec 2025