Chicago Marriott Suites O'Hare4.0 out of 5.0
Recent guest reviews
My fiancé and I stayed overnight after arriving from an international flight. We were pleased with the beautiful, well-appointed room and courteous staff members (front desk, bartenders, room service, housekeeping, maintenance). The hotel is 5-10 minutes from the airport, but extremely quiet. The suite had 3 defined areas (bedroom, living room, bathroom) that could be closed off from each other if desired. The bathroom could be accessed directly through the bedroom or the living room. Double sinks with a backlit mirror, separate tub and shower with high-end finishes made getting ready for the day a breeze. There is an in-room fridge/microwave and coffee maker. We ordered room service for dinner and breakfast and found it to be beautiful in presentation, delicious and a great value for the portion sizes. I am a Marriott Rewards Member, but did book through a 3rd party site for a better bargain. We were still given an room upgrade and complimentary internet by showing my membership card. We would definitely stay here again!
Cons: #1: My group and I (6 of us) arrived at O'Hare from an international flight and called this hotel for my shuttle pick-up. I was told the driver would be notified and he would be right there. About 30 minutes later we called again and were told that the shuttle would be there soon. When my friend asked what that meant as we had already been waiting a while she was told 30 minutes. We ended up calling three times before our shuttle showed up. We later realized that they must have skipped us with their "45 minutes after the hour" run because we called before that pick-up and we had to wait for their "15 after" run. #2: I booked two rooms here through Hotwire for the four adults and two children in my party. Although I wasn't guaranteed a certain style of beds, they do guarantee there will be enough beds for the number of people. We were told we could not have two bed rooms because they were full even though I made my reservation weeks prior to the trip. After expressing my frustration because I did not want to sleep on a couch hide-a-bed, the clerk did give me one room with a Murphy bed, which was not comfortable. Pros: The room was very nice and clean. It had a great atmosphere and was nicely decorated. It had a large flat screen TV and separate shower and tub which makes it nice for friends sharing a room. The location is handy for O'Hare travelers. Once the shuttle finally arrived, it was a short drive to the hotel. Giordano's is within a few blocks and the food there was amazing.
I was surprised by the size of the room and how well appointed it was. Also, the triple windows make it super quiet. Lovely place for the $! I had both dinner and breakfast in the room and it was well prepared and on time.
Two of my colleagues from work and I recently stayed at the Marriott, in separate rooms, for one night. The hotel is about a ten minute cab or shuttle ride to the airport. Check in was quick and seamless. My room was located on the seventh floor, with a great view of the surrounding landscape. The room was very well appointed, including large flat panel televisions affixed to the wall in the sitting area as well as the bedroom. A small sectional sofa with a matching chaise lounge and coffee table made up the furniture in the living area. The bathroom area was exceptionally well designed, including marble tops, higher end Kohler sinks, tub and toilet. The large backlit mirror over the sinks was especially nice. Towels, washcloths, blankets and pillows were more than adequate. In short, the Marriott was a great place to stay for our very short business trip. I definitely would have enjoyed spending a few more days there. On a side note, a couple of us took a ride to the local casino, which was only about a five minute cab ride up the road, before our scheduled flight. Surprisingly, the casino was quite busy at 1:00 on a Wednesday afternoon. Craps, roulette, blackjack, slots and numerous other games were all part of the action. The casino was relatively clean, the staff was friendly and it was generally free of any undesirables: vagabonds, bums, drunks, scumbags etc... If you have a few hours to kill before your flight, or a night with nothing planned, I recommend it. We also had a deep dish Chicago style pizza at Gino's East Rosemont on a whim, which is only a two minute walk from the casino. The pizza took FOREVER to get to the table, but was magnificent when it finally arrived and well worth the wait. So, if you go, make certain you set aside enough time. Great hotel, decent casino, great pizza. That's it.
The hotel was in a very convenient area for us and all for a great price or so we thought for our short visit in Chicago. We checked in late in the evening near midnight. We were treated ok, but not with the regular hospitality that Marriott usually offers. We went to our very large suite. We were unable to connect to the wifi. I called downstairs & was given what I later learned was half the instructions. I never was able to connect to the wifi. The next day, I went to make coffee and found the coffee pot to be broken. When I checked out and informed the desk of the wifi situation, she asked me if I tried the ".com" instructions. I wasn't given any "special" instructions when I called the night before...by the way, the coffee maker doesn't work either. No apology, no offer of a cup, nothing. Needless to say, with 4 or more hotels in that vicinity, there are plenty of other hotels that have treated us much better. In this case, the large suite, comfy bed & good price did not make the visit. People not caring made me feel like my business didn't matter.
The Chicago Marriott Suites was a perfect choice for us. Our suite was very clean, comfortable and well decorated . The staff was very friendly, and helpful. We had a very good meal at their restaurant. the hotel is very close to O'Hare airport which is a Plus.
Service is amazing. My flight was cancelled and the staff made sure that our room was available for an early check-in the next day when we arrived. There is a very nice restaurant on premises. We got the food delivered by Uber eats every day. There are many choices, if you feel like going out, or if you feel like staying in just go for Uber Eats. The parking is paid. When you check out, use the room key to open the garage door and deposit the key in the drop box. It is probably a very check Uber ride from the airport too. It is almost 1 Hour plus from the downtown. If taking a rental car make sure that you get the toll pass.
Outstanding location near O'Hare airport. Front desk personnel went beyond being helpful. Ms. Elydia (front desk) was very special. Room was royal in its presentation. The eating places within walking distance.
I just recently stayed at this hotel. Service was okay, I've had better at reception desks, but they were quick and efficient.Would have liked a bit of information on the shuttle and how it worked, but figured that out with my friend easy enough. Location to the airport is amazing, and great restaurants within walking distance. The morning shuttle was prompt and on time. The shuttles need some serious servicing; oil change light on, funky smell and a weird sound, but served my needs. Room was much larger than most hotel rooms and the fridge/microwave came in handy. Should I be in the area again, I wouldn't hesitate to stay at this hotel again.
I've been looking for the ideal overnight at O'Hare and I've tried quite a few. This has been the best so far; although its isolated location works against it. I'm going to keep on looking for somewhere that's closer to the Rosemont Mall and Park Place. I really did like the hotel otherwise.
- Free WiFi in public areas
- Onsite dining
- Free airport shuttle
- Indoor pool
Chicago Marriott Suites O'Hare is a short stroll from Rivers Casino and Donald E. Stephens Convention Center. This 256-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. It's near the airport and also close to Rosemont Theatre and MB Financial Park at Rosemont.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
The 256 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect WiFi, wired Internet, and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, microwaves, and refrigerators are other standard amenities.
At Chicago Marriott Suites O'Hare, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 30.00 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 7 meeting rooms, and conference space.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 468 reviews