Chicago Marriott Suites O'Hare4.0 out of 5.0
Recent guest reviews
It was comfortable,clean, the room space was definitely accommodating for the 6 of us 2 adults and 4 children (family suite) just slightly small for a suite. Swimming pool available,bar,outdoor patio. Close to shopping Rosemont Outlet Mall.
Stayed here on business. Was actually at a conference at the Westin across the street but their rooms filled up quickly so stayed at the the Marriott. This is a nice property. Elevators are always available and fast. The suites are a great size, clean and well appointed. Bathrooms are very large. The staff at the lobby bar were always friendly and professional. Front desk folks were great as well. Only negatives are that there is not much space in the lobby and the check in area feels a little like you are checking in to a 2 star hotel. Small, cramped and often a line. The only real negative was the little store/market. They have a very limited selection but price gouge you big time. Over 200% of normal retail prices. ($4 plus tax for a small water bottle and $6 for a small bag of chips!) There are no stores and only a couple real restaurants within walking distance so they get away with it I guess. The restaurant on property is actually very good though.
I love this hotel! I have stayed here several times for a week each time and the staff was great. Christine in the restaurant is the sweetest! She remembered my son and I after a previous visit 3 months ago. She is extremely accommodating and attentive! She also remembers what you like to drink and your favorite foods. Every time I stay there, I sit in her section. Look for her when you visit. Another awesome employee is Victoria, the front desk supervisor. She's also very accommodating helpful. The staff at this hotel definitely makes you feel at home.
This was booked through Hotwire. We would be driving in the area so came with our rental car. The room met our needs, and our checkin was fairly easy. We liked the set in our room with the separate bedroom area was well as the two tvs in the separate areas. We especially likes Marriott's tv setup which included internet sites like netflix and hulu, which we use regularly when we are at home. The negative here is the parking set up. It is a pay lot, and your room key is supposed to active the gate to get you in and out. BUT if it doesn't work, you are stuck and you'd better not hope for a line up behind you. We ran into that problem , and it took a bit of time to get it straightened up with the front desk. On the plus side however the hotel on weekends offers a breakfast buffet for 15 dollars per person. Very worth while !
My girlfriend and I decided to spend the night away from the city on a Friday night and stayed at the Marriott.We found a very good rate directly on the Marriott website for a King suite which was surprisingly spacious. The room was very clean, bed was super comfortable, and the bathroom included both a tub and separate shower. It also included a mini-fridge, microwave, and sink. We didn't spend much time in the common areas as it was just a one night stay but the lobby looked very inviting. The gentleman working Friday afternoon at the front desk was very friendly and helpful, same goes for every staff member in the housekeeping department that we encountered. Saturday morning we decided to warm up last night's dinner leftovers and noticed the fridge in the room was running warm and had a puddle of room temperature water inside, unfortunately we had to toss the food. My girlfriend also found out the hard way that the bathtub handle was loose and would sink down to the hottest temperature which ended up burning her foot. We stopped by the front desk to pick up toothpaste and I thought I'd let the young lady working at the front desk know just for the next guests staying in our room since we were checking out soon. She was very dismissive and didn't seem interested at all, we weren't looking for any sort of compensation and didn't even get a simple sorry which was a bummer. We checked out shortly after and although the majority of our stay was inviting we left on a negative. I'd like to possibly stay again in the future as it does seem like a nice property.
WOW! I had not stayed at this Marriott Suites in about 18 months or so, as it was real tired, if you know what I mean. Well, they totally redid the rooms and the place is brand new. The rooms, desk, TV's are all first rate. I was very impressed and could not believe the transformation. I would like to see the bar upgraded in the brands and the beers they carry, but I guess you can't have everything.
I booked this hotel for 1 night due to its proximity to O'hare. I was flying to Europe the next morning, so my primary objective was to get a good night's sleep. The hotel room was very clean and very spacious. The bed was very comfortable as well. Since I am a Gold member, I received a voucher for free breakfast at the on-site restaurant. The breakfast buffet was very good - I got an omelet and french toast. All hotel employees were very polite and respectful of my time. It was a great stay.
We stayed here two nights - one business, one pleasure. Other than the fact that it was an hour by train from downtown Chicago (wife's company booked it for proximity to O'Hare), it was a great stay. The room was spacious, clean and quiet. The staff was very nice and helpful. The restaurant was good, though a tad pricey as most hotel restaurants are. It is within a 5-7 min walk to the Rosemont station to take the train into downtown or one stop away from O'Hare. The hotel shuttle runs back and forth to O'Hare every 30 mins. Other than fast food, there is one restaurant (Giordano's) within a 5-7 min walk. Otherwise it'll be about a 20 min walk to other restaurants (back toward the convention center). Overall, if it wasn't for having business near O'Hare we would have stayed closer to downtown, but for that area, this is a very nice and convenient hotel.
We held our meeting there and it was really a great property with a great location. The rooms were nice with far more room than I needed and even on the 3rd floor, the view of the Des Plains river was nice. It's a short shuttle ride from O'Hare, which really helped the logistics of the group. The first night was casual and many of us walked to Giordano's....the original Giordano's. The second night we at at Carlucci's which is in the hotel......fabulous and again convenient. The third night we had a reasonable ride to EJ's Place....a must if your in the area. The conference rooms were very functional and comfortable, with the staff on top of all our needs. A+
This was our 1 night stay close to O'Hare on our way back home from Europe. And it left me wishing we could have stayed longer! The hotel is great! Our room was huge! Nice big bathroom. Clean, very nice contemporary decor, well stocked. Their free shuttle brought us in from the airport. 10 minutes away, maybe less. And a big shout out to our check in receptionist, Bianca! She was there when we arrived on a shuttle full of guests. She was quick, courteous, you could tell she knew her stuff, very friendly and professional. And that's the kind of service we received from everyone we ran into while there. Impressive! The restaurant staff was great! The food is awesome. Breakfast has great options, some for extra charge. There's also a pool my husband & son took advantage of. Their shuttle leaves at precise times so it makes for a reliable ride to the airport. When we were leaving we walked by someone cleaning a room. She asked us what room # we had just left (so as to clean it shortly). Now that's great work ethic. Loved loved loved the staff here! I highly recommend & would definitely stay there again.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 492 reviews