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Recent guest reviews

This motel was the slums. The hall ways smelled like urine and the furniture was ripped up and old. I only booked with them because they advertise free airport shuttle however upon me requesting it the next morning I was informed of a $25 fee. The employee was very rude and said I would have to pay. Do yourself a favor and book a uber or better yet book a clean reputable hotel who doesn’t lie or mislead customers.

It needs urgent an update on it's facilities, to make and feel confortable and pleasent our stay.

Very clean & has the old fashion charm, just wish there was a tread mill there. Subway next door is great. Van always on time!

Place was very dirty and was not a safe place to stay. Went to another hotel with 20 mins of checking in

Dirty, had bugs, no amenities at all. I felt very unsafe. I was glad there was a shuttle to the Airport so I could leave early.

Quint & quiet, hallmark channel & shuttle service. Internet stays connected up.

The clerk at reception answered the call and did not mentioned about the early check in charges over the phone . I clearly asked multiple times about the check in time and the charges . She said my total charges will be $88.25 . I checked in around 11.30 am and was checking out 4 am next day . She mentioned at the last minute when she was ready to swipe the card . I was very disappointed coz I was already there at the property. She should have mentioned over the phone which she did not. There was no elevator and I had 2 suitcases to carry . I had to compromise with the smoking room instead of non smoking as it was on the ground floor . I wish the staff was aware of what they were talking about .

Many problems to print something, the breakfast it was the worst breakfast , there is not breakfast it was a joke

The proximity to the airport and free airport shuttle service are the ones I like The Hot breakfast was non-existent. They had cereal and milk and coffee/tea options.

After three different room keys, the shuttle bus driver had to let us in our room. Nasty little room. Hair in the bathtub and floor. Wallpaper peeling off the wall. And no 24 hour shuttle as adventure. Would not stay here again.

I was checked in behind a person who could not get the staff member to understand his problem. She answered, "There's nothing I can do." I find that disappointing because she could have directed him to the supervisor...? I didn't actually end up staying at the hotel. It was really run down and is need of a face lift. The carpet had bleach stains and other stains that ran the full length of the hallway. I did go in the room. It was similar to the feeling I get when sleeping over at a great aunts house. Functional,neat, but run down. The blanket had frayed edges, The pillows were FLAT. There were some spots of an unknown substance on the table in the room. I'm sure that it is a family owned hotel that is surrounded by chains near the airport. Chains offer benefits to frequent travelers.

Great, no problems..... would like to have fruit @ breakfast.

It is a run down property. Nothing works in the room. You cannot take shower because water is either too hot or too cold. TV doesn’t work. Very uncomfortable and conjugated bathroom. Stuffy hallways and rooms. Breathing difficulties. I can go on and on.

Nothing. The property is nasty and so is the staff

I liked the free shuttle to the airport and they let us relax in the living room area until we could check in because we were early

Convenient location. Very helpful staff. Free shuttle to airport.

First, the positives. Quiet, and at great location near both O'Hare airport and highways to easily go anywhere in Chicagoland. The negatives. Old, "tired" and in poor condition; very little ability to hang clothes; no coffee or tea in room; most distressing, but hopefully unique to our particular room, was the shower/tub --- the plastic bottom of tub would flex as one took a step, making it important to maintain balance while under the shower -- this was dangerous. Summary: At this price, it is satisfactory if all you want is a place to sleep for one or two nights, as in our case. If you have kids, or need a place for a longer stay with more time spent in the hotel, I would look elsewhere.

Mannheim Rd Schiller Park IL

Guest reviews for O'Hare Inn & Suites

Everyone (37) Business (1) Couples (4) Family (13)
1
Family

This motel was the slums. The hall ways smelled like urine and the furniture was ripped up and old. I only booked with them because they advertise free airport shuttle however upon me requesting it the next morning I was informed of a $25 fee. The employee was very rude and said I would have to pay. Do yourself a favor and book a uber or better yet book a clean reputable hotel who doesn’t lie or mislead customers.

By , from Illinois on Sep 11, 2020

Review comment responded on Sep 12, 2020

Thank you for your comment - thank you.

4
Business Business

It needs urgent an update on it's facilities, to make and feel confortable and pleasent our stay.

By , from Mexico city on Jun 29, 2020

Review comment responded on Jul 4, 2020

Thank you.

5
Business Business

Very clean & has the old fashion charm, just wish there was a tread mill there. Subway next door is great. Van always on time!

By on Mar 25, 2020

Review comment responded on Apr 14, 2020

Thank you so much.

1
Friends Family

Place was very dirty and was not a safe place to stay. Went to another hotel with 20 mins of checking in

By on Mar 9, 2020

Review comment responded on Mar 15, 2020

Thank you.

1
Family

Dirty, had bugs, no amenities at all. I felt very unsafe. I was glad there was a shuttle to the Airport so I could leave early.

By on Feb 19, 2020

Review comment responded on Feb 29, 2020

Many thanks for your comment -- it is greatly appreciated. Thank you.

4
Business Business

Quint & quiet, hallmark channel & shuttle service. Internet stays connected up.

By on Nov 25, 2019

2
Everyone

The clerk at reception answered the call and did not mentioned about the early check in charges over the phone . I clearly asked multiple times about the check in time and the charges . She said my total charges will be $88.25 . I checked in around 11.30 am and was checking out 4 am next day . She mentioned at the last minute when she was ready to swipe the card . I was very disappointed coz I was already there at the property. She should have mentioned over the phone which she did not. There was no elevator and I had 2 suitcases to carry . I had to compromise with the smoking room instead of non smoking as it was on the ground floor . I wish the staff was aware of what they were talking about .

By on Oct 19, 2019

5
Everyone

By on Oct 7, 2019

4
Everyone

By on Oct 4, 2019

3
Everyone

Many problems to print something, the breakfast it was the worst breakfast , there is not breakfast it was a joke

By on Oct 3, 2019