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Recent guest reviews

Decent place, nothing too special, but nice enough for our family. Good breakfast, free airport shuttle, kind customer service, and a good price. Would stay here again.

I like the breakfast to go and water and coffee available in the lobby at any time. What I didn't like is the AC it's too noisy to sleep, I prefer central AC

We were pleased at how quickly we were picked up after calling the hotel from the Shuttle and Bus Center in O'Hare's Terminal 3. (We arrived via Coach USA bus.) The hotel was very nice, and the breakfast the next morning was good. The one thing that was a bit concerning was that when we arrived we asked for a shuttle back to O'Hare at an assigned time early the next day in order to catch our flight. When we showed up at the assigned time, our name was not on the list. Thankfully there was enough room on the shuttle, but we didn't like this lapse in their records.

After a 9 hour flight i was made to wait nearly an hour in freezing weather at their designated pick up location at the airport for the featured shuttle service. I spoke with the front desk rep 3 times during this wait and when the driver arrived she said that tbe same problem occurred earlier in the day.. if you are.considering booking this otherwise acceptable property then dont count on a timely shuttle to collect you from the airport.

Location, location, location. :-) It was close the the airport and the places we'd planned to visit, hence our selection.

This property was close to all the activities. Room was clean and comfortable. Staff was very friendly. Parking lot was somewhat dark at night and I didn't feel completely safe walking to and from my car. Could use more lights out there.

Clean room and nice room setup....................

We liked the bedroom separate from the sitting area. The bed was comfortable. Didn't like the smaller size pillows-would have preferred fewer normal-sized pillows.

I was just looking for a decently priced hotel close to the airport when I picked this one but it exceeded my expectation. Rooms are comfortable and large, complimentary breakfast options were pretty good too, numerous restaurants close by, and the airport is just down the road. I certainly got value for my money.

Service attention personnel attention was great with prompt care

Calling for pick up at train station was a problem. Can not see van from inside of train station so needed to stand out in the cold for 20-30 minutes. Very unpleasant. Would be much better if we could contact the driving directly. Desk help was not all that helpful. Hotel host was very courteous.

Clean comfortable room. Only one of the two TVs worked.

This hotel was really nice and clean! Staff was very friendly. There's a restaurant/bar in the hotel. There's also stores, bank, and restaurants very close nearby. Shuttle was easy to set up. Would stay here again.

The staff was great The breakfast was nice The in-house restaurant was tasty

The staff was unpleasant and not willing to help when my flight to Charlotte was canceled several times and was delayed also for available flight.

North River Road Schiller Park IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Comfort Suites Schiller Park - Chicago O'Hare Airport places you within 2 miles (3 km) of popular sights like Rosemont Theatre and Donald E. Stephens Convention Center. This 3-star hotel has 160 guestrooms and offers free in-room WiFi, a free airport shuttle, and a fitness center.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

The 160 accommodations feature sitting areas. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Renovated in 2014, Comfort Suites Schiller Park - Chicago O'Hare Airport offers a fitness center, free WiFi in public areas, and a business center. If you drive, self parking is USD 15.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and a gift shop.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds with Sofa bed, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Comfort Suites Schiller Park - Chicago O'Hare Airport

Everyone (13) Couples (3) Family (17)
5
Everyone

By on Sep 16, 2020

Review comment responded on Sep 17, 2020

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

4
Family Family with small children Business Business

Decent place, nothing too special, but nice enough for our family. Good breakfast, free airport shuttle, kind customer service, and a good price. Would stay here again.

By on Jul 3, 2020

Review comment responded on Jul 4, 2020

Thank you for connecting with us. We are honored you chose our hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

4
Family Family

I like the breakfast to go and water and coffee available in the lobby at any time. What I didn't like is the AC it's too noisy to sleep, I prefer central AC

By , from Kuwait on Jun 14, 2020

Review comment responded on Jun 14, 2020

Thank you for sharing your feedback. I’m glad you had an enjoyable stay but sorry to hear you experienced some inconveniences. We consider air conditioning to be an important element of our guests’ stay and are looking into ways to better manage the noise from some units. We really hope to welcome you back soon and provide the quality of service you deserve. I am glad to hear that you enjoyed the other hotel amenities including breakfast and lobby beverages. Again, thank you for reaching out.

5
Everyone

By on May 18, 2020

Review comment responded on May 19, 2020

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

4
Family

We were pleased at how quickly we were picked up after calling the hotel from the Shuttle and Bus Center in O'Hare's Terminal 3. (We arrived via Coach USA bus.) The hotel was very nice, and the breakfast the next morning was good. The one thing that was a bit concerning was that when we arrived we asked for a shuttle back to O'Hare at an assigned time early the next day in order to catch our flight. When we showed up at the assigned time, our name was not on the list. Thankfully there was enough room on the shuttle, but we didn't like this lapse in their records.

By , from Brookfield WI on Mar 20, 2020

Review comment responded on Mar 20, 2020

Thanks for reaching out and sharing the positive feedback for our hotel and shuttle staff. We apologize for the miscommunication on your ride back and I will address this with the team. It was an honor having you and we hope to see you again, soon.

4
Everyone

By on Feb 14, 2020

Review comment responded on Feb 14, 2020

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

2
Partner Couples

After a 9 hour flight i was made to wait nearly an hour in freezing weather at their designated pick up location at the airport for the featured shuttle service. I spoke with the front desk rep 3 times during this wait and when the driver arrived she said that tbe same problem occurred earlier in the day.. if you are.considering booking this otherwise acceptable property then dont count on a timely shuttle to collect you from the airport.

By on Jan 27, 2020

Review comment responded on Jan 28, 2020

Thanks for reaching out. We are incredibly sorry for the issues you experienced with our shuttle service, and we can assure you it's not common. We hope to welcome you back in the future. We will be sure to give you the quality of service you deserve.

5
Everyone

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

5
Family

Location, location, location. :-) It was close the the airport and the places we'd planned to visit, hence our selection.

By on Dec 30, 2019

Review comment responded on Dec 31, 2019

Thank you for sharing your feedback. We’re glad to hear you took advantage of so many of the activities that Chicago offers. Our goal is to make your experience as comfortable as possible whether you choose to rest or play, and I’m glad our staff delivered on that promise. Please come back and visit us, soon.

4
Family

This property was close to all the activities. Room was clean and comfortable. Staff was very friendly. Parking lot was somewhat dark at night and I didn't feel completely safe walking to and from my car. Could use more lights out there.

By on Dec 10, 2019

Review comment responded on Dec 11, 2019

Thanks for connecting with us and sharing the positive feedback as well as the comments about our parking lot. We'll use them to make improvements to our property going forward. It was wonderful having you and we hope to welcome you back, soon.

Comfort Suites Schiller Park - Chicago O'Hare Airport

4200 North River Road, Schiller Park, IL 60176
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