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Recent guest reviews

Service was very good, but property needs to be updated. Old carpet smelled.

Everything was easy with the comfort inn from the pick up with the shuttle at the airport, to the check-in with a very friendly staff, and a good breakfast in the morning. The room was clean and comfortable and we got a good nights rest. This was important since we had already spent 14 hours on a plane, having been diverted to another city to refuel. They must have some sort of sound proofing built into the building, because we couldn’t hear all the planes that were landing just about a mile away.

Missed flight, needed a place to stay overnight, very friendly.

Wonderful experience. Pizzeria Uno inside the hotel leaves much to be desired in the form of service and quality

Horrible

Clean rooms, and friendly, professional, attentive staff and service. The breakfast was great with good selections and attenttive staff. The hotel had great access to subway stations and other transportation.

Not bad! The property is not bad is just outdated. But beds were comfortable to spend at least a night. The size of the suite was nice too. 2 double beds and sofa bed.

A very comfortable experience with cleanliness and a wonderful staff. I did not like the very loud argument emanating from Pizzeria Uno between a customer and staff about the bill. Very disconcerting.

nothing special

Bars right next door

Thanks so much to Toni, she allowed us to Check In early so we could get ready for the Wedding. Great Stay!

Good

The sofa bed in the room had a super old mattress and made it impossible to even try to sleep on it. When I requested towels, they took forever to arrive, I waited around 20 minutes before I went downstairs and ask for them myself, and another 10 minutes passed when someone knocks on my door to drop them off. I guess for one night it was ok, but I wouldn’t stay here again.

Nice and clean. Great friendly staff. Felt comfortable and safe able to sleep well after a long dat traving. Great airport shuttle service. Second time in two months, Felt like home away from home.

Friendly helpful staff, convenient to airport

The staff was very friendly and accommodating. Room was clean and big. Nice hot breakfast in the morning. Very close to the airport.

Carpet rather old and worn.

North River Road Schiller Park IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Comfort Suites Chicago O'Hare Airport places you within 2 miles (3 km) of popular sights like Fashion Outlets of Chicago and Rosemont Theatre. This 160-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Sofa beds, sitting areas, and refrigerators are also standard. Weekly housekeeping is available.


Property features

Renovated in 2014, Comfort Suites Chicago O'Hare Airport offers a 24-hour gym, free WiFi in public areas, and a business center. If you drive, self parking is USD 15.00 per night, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds with Sofa bed, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Suites Chicago O'Hare Airport

Everyone (24) Couples (2) Family (25)
3
Family

Service was very good, but property needs to be updated. Old carpet smelled.

By on Sep 11, 2022

Review comment responded on Sep 12, 2022

Dear Wendy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

5
Family

Everything was easy with the comfort inn from the pick up with the shuttle at the airport, to the check-in with a very friendly staff, and a good breakfast in the morning. The room was clean and comfortable and we got a good nights rest. This was important since we had already spent 14 hours on a plane, having been diverted to another city to refuel. They must have some sort of sound proofing built into the building, because we couldn’t hear all the planes that were landing just about a mile away.

By on Aug 31, 2022

Review comment responded on Sep 1, 2022

You are so welcome and hope you come back and visit our location soon.

4
Everyone

Missed flight, needed a place to stay overnight, very friendly.

By on Aug 30, 2022

Review comment responded on Sep 1, 2022

Thank you for your feedback

5
Everyone

Wonderful experience. Pizzeria Uno inside the hotel leaves much to be desired in the form of service and quality

By on Aug 16, 2022

Review comment responded on Aug 17, 2022

Dear Neil, Thank you for visiting Comfort Suites Chicago O'Hare. It's terrific to read you had a wonderful experience at our hotel. Rest assured, your thoughts will be passed along to the team at Pizzeria Uno. Should your travels bring you back through our area, we hope you will return for another comfortable stay.

2
Family

Horrible

By on Aug 11, 2022

Review comment responded on Aug 12, 2022

Dear Eric, Thank you for taking the time to leave us a review. We regret to learn of your disappointment. If you have any suggestions for areas in which we can make improvements for the future, please feel free to reach out to us at the property.

5
Family

Clean rooms, and friendly, professional, attentive staff and service. The breakfast was great with good selections and attenttive staff. The hotel had great access to subway stations and other transportation.

By on Jul 27, 2022

Review comment responded on Jul 28, 2022

Dear Miguel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

4
Family Family with small children

Not bad! The property is not bad is just outdated. But beds were comfortable to spend at least a night. The size of the suite was nice too. 2 double beds and sofa bed.

By on Jul 27, 2022

Review comment responded on Jul 28, 2022

Dear Venus, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

5
Everyone

A very comfortable experience with cleanliness and a wonderful staff. I did not like the very loud argument emanating from Pizzeria Uno between a customer and staff about the bill. Very disconcerting.

By on Jul 23, 2022

Review comment responded on Jul 24, 2022

Dear Neil, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

3
Business Business

nothing special

By on Jul 11, 2022

Review comment responded on Jul 14, 2022

Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

5
Everyone

Bars right next door

By on Jul 4, 2022

Review comment responded on Jul 5, 2022

Dear Nicholas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

Comfort Suites Chicago O'Hare Airport

4200 North River Road, Schiller Park, IL 60176
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