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Best Western Plus O'Hare International South Hotel

2.5 out of 5.0

Recent guest reviews

I worked at different hotels for over 10 years and I am very patient to different situations that might happen. I understand. But here I had the worst experience. When I arrived to park my car and go on vacation, the front desk clerk (Sindy, I believe) gave me a bad attitude, saying that I make her job hard and she doesn't want to waste her time on me. Hotel quoted $10 per night parking, when I came she said $13. I tried to explain that I wasn't able to book parking online in order to book together with the room and her respond was: "why everybody can and only you cannot?" I asked for the receipt and she refused to give me one. She had a scratched paper instead with her initials, but I insisted that I need a normal cc receipt. Her answer was: "do you know how to log into your cc account? If you know - you can print it out by yourself." I told he that I want to talk to the manager and I need a phone number. She replied that I should have a number since I already called the hotel before. I said: "if I call now you will answer". She replied: "don't be stupid. You can call tomorrow". How does management allow to keep employees like that? Housekeeping sup was fine, 3rd shift - no problems, shuttle driver - very friendly... But her? Even if she had a bad day, you still cannot treat customers like that. I told her that I bring business to the hotel - she said that she doesn't care.... I won't stay here again. BTW, very strong marijuana odor on hallways... weird people walking aroun

Nice hotel everyone is friendly. The place clean we had breakfast every morning there

Had to get a quick hotel room with our dogs due to a flight cancellation. Staff was excellent and so nice, room was clean and spaceous, price was great.

The bed was uncomfortable. Ont he last morning, the front desk clerk hovered in the dining area during breakfast and you couldn't get near the breakfast because he was constantly stirring the eggs and there was only my husband and I in there. He was constantly in the way of the lady who was trying to work in the kitchen. Otherwise, everything was fine. You should supply an extra blanket in he room. The bed coverings were was too light.

Room is fine. Neighborhood sketchy. Would not walk outside Not there's anything to walk to nearby.

3001 N Mannheim Road Franklin Park IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Fitness center

Best Western Plus O'Hare International South Hotel places you within a 10-minute drive of Donald E. Stephens Convention Center and Rosemont Theatre. This hotel has 56 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a free airport shuttle. Centrally located in Franklin Park, the hotel is also within a 30-minute drive of Wrigley Field and Brookfield Zoo.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Best Western Plus O'Hare International South Hotel's 56 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and free local calls. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are other standard amenities.


Property features

Guests of Best Western Plus O'Hare International South Hotel enjoy a fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 1 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2