Chicago Vacation Packages

Could not ask for a better location--walking distance to so many attractions. Hotel was beautiful, and the staff was very nice. Buffet breakfast was excellent, and there is a lovely rooftop bar, but no restaurant or room service (but you can order certain foods and pick them up--we did not partake, so can't comment). We enjoyed our stay immensely, and would not hesitate to stay there again.

could have better menu in their restaurants

If you are traveling for business and need multiple bedrooms, this is a good location. Parking is expensive, but it is next door. Do not expect to have any deposits returned because they will give you a hard time about it and likely not return it after all. There are no stuff available, you are going to talk to someone in cyberspace. It is basically clean, make sure that you clean as you go and leave it cleaner than you found it or you will be charged. Kitchens are stocked with small appliances and often glasses and plates, the cooking apparatus are Hit or Miss. We will never stay here again, which is sad because our first stay was decent. I'm fine with this chain.