Palmer House a Hilton Hotel

4.0 star property
Luxury hotel with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

Reception
Property video
Meeting facility
Indoor pool
Daily to-go breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(76 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

Deluxe Room - 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room -1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, 2 Bathrooms

8.2 out of 10
Very good
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(49 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room - 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(170 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Chicago

Located in Downtown Chicago, Palmer House a Hilton Hotel is within a 5-minute walk of Millennium Park and within 15 minutes of other popular attractions like Art Institute of Chicago. This 1641-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Millennium Park - 3 min walk - 0.2 miles
  • Michigan Avenue - 3 min walk - 0.2 miles
  • Art Institute of Chicago - 5 min walk - 0.3 miles
  • Cloud Gate - 5 min walk - 0.3 miles
  • Chicago Theatre - 6 min walk - 0.4 miles

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬3 min walk
  • ‪Capital One Café - ‬1 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Lockwood Restaurant & Bar - ‬3 min walk

About this property

Palmer House a Hilton Hotel

Luxury hotel with a full-service spa and a 24-hour health club
Guests of Palmer House a Hilton Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 57 per night (USD 85 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a business center, and express check-in.
37-inch TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, video-game consoles, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 50.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on Jan 12, 2026 start from $142.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Palmer House a Hilton Hotel?

This hotel is situated in Downtown Chicago, just steps from Millennium Park and State Street, and within a short walk of Michigan Avenue. You'll also find Chicago Riverwalk and Lake Michigan less than a mile away.

Will I be able to park at Palmer House a Hilton Hotel?

Yes, covered valet parking is offered for USD 85 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Palmer House a Hilton Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Palmer House a Hilton Hotel include a casino on the premises?

No, Palmer House a Hilton Hotel doesn't have a casino.

Is there an indoor pool at Palmer House a Hilton Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 9:00 PM.

Is Palmer House a Hilton Hotel good for couples?

This historic hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Palmer House a Hilton Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palmer House a Hilton Hotel have a restaurant with a breakfast menu?

Yes, Palmer House a Hilton Hotel serves to-go breakfast for a surcharge on weekday mornings at Lockwood Lobby Bar.

Will Palmer House a Hilton Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Palmer House a Hilton Hotel for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Palmer House a Hilton Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Palmer House a Hilton Hotel?

The closest major airport to Palmer House a Hilton Hotel is Chicago Midway Airport (MDW), which is 12.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19 mi away (38-minute drive).

Are there rooms with balconies that I can book at Palmer House a Hilton Hotel?

No, there aren't any guestrooms with balconies at Palmer House a Hilton Hotel.

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1304 out of 2230 reviews
Rating 8 - Good. 414 out of 2230 reviews
Rating 6 - Okay. 260 out of 2230 reviews
Rating 4 - Poor. 138 out of 2230 reviews
Rating 2 - Terrible. 114 out of 2230 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely perfect. The room was clean. The staff was amazing! The decorations were festive and the pool was spotless warm and very very family friendly!!
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No hand soap in our room, shower curtain was filthy and there were clothes from a previous giuest in the bureau. Reprehensible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness
Historic hotel. Beautiful vibes. Excellent staff. We had a suite and our cleaning lady was the NICEST woman. My friend had laryngitis and she brought her tea and lemon and honey. Rooms are reasonably priced but drinks and food are very $$$$$$ (which is expected in Chicago). Staff was outstanding.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Deyanira

Stayed 1 night in Sep 2025

10/10 Excellent

Kindra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the architecture and the history of the hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

deborah

Liked: Cleanliness, room comfort

Shabby and expensive

Disappointed with the fascade of service but no service. Everything is in poor condition old and not upgraded. The tub was so slippery that we needed to find a rubber mat for safety. To calls lended nothing and finally they brought us some towels. Not what we asked for. Plenty of rooms available yet we were told that to get two double beds was an "upgrade' and cost more$. Every time we use the convenience store the first screen was asking for a tip even before showing us the cost of our items. The bathroom door paint was peeling off and falling onto the floor. We will never return this place is shabby and cost double what we might have paid at an upgraded hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Myles

Stayed 1 night in Sep 2025

10/10 Excellent

Glenn

Stayed 2 nights in Aug 2025

8/10 Good

John, Grayslake

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Put in new carpet and update walls
Stayed 1 night in Oct 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Ron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff
Stayed 1 night in Oct 2025

6/10 Okay

Marshall

Liked: Cleanliness
Paul was closed, which was a big disappointment
Stayed 2 nights in Sep 2025

8/10 Good

Correen

Stayed 1 night in Oct 2025

8/10 Good

Curtis P

Stayed 1 night in Oct 2025

8/10 Good

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby is incredible including a number of shops and bars plus live music. Our room had a handicap accessible shower which caused water to get all over the entire bathroom floor. Other than that, it was a great experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a solid option!
Stayed 5 nights in Aug 2025

10/10 Excellent

Edward Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 4 nights in Sep 2025

6/10 Okay

Laura

Stayed 2 nights in Sep 2025

8/10 Good

Lou Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Petty charges for water, parking,snavks
Stayed 3 nights in Sep 2025

8/10 Good

Luciana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Palmer House, and overall, it was a decent experience. The location was convenient—close to local shops, restaurants, and public transportation—which made exploring the area easy and enjoyable. The room itself was clean and adequately furnished. Staff were polite and responsive, though service wasn’t particularly memorable. Check-in and check-out were smooth.
Stayed 3 nights in Aug 2025

6/10 Okay

Clint

Stayed 1 night in Jun 2025

10/10 Excellent

ann

Stayed 3 nights in Sep 2025