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Hilton Chicago/Magnificent Mile Suites

3.5 out of 5.0

Hilton Chicago/Magnificent Mile Suites

3.5 out of 5.0
Overview Reviews Amenities & Policies
198 E Delaware Pl, Chicago, IL
1-844-663-2269
4.0
out of 5
"Good!"
See all 116 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Family
  • Couples
  • Everyone

Recent guest reviews

Great place to be on the Magnificient Mile, you can walk everywhere and enjoy Chicago. Staff is very friendly.

Location great, easy to find, easy access, within walking distance of a lot of atttactions

Everything was great. There is a great restaurant/bar in the lobby. If I could suggest anything, it would be for them to have wine, soda or bottled water for guests in the evening. I guess I've been spoiled from my visits to other Marriott properties. Otherwise, all was excellent

The staff were no where to be found. The only people we saw were the front desk and doormen. And to get a smile or a simple, Good Morning was impossible. The one greeting we did get was from a doorman saying, “Welcome back”, as his face was buried in his phone. And the room was like a college dorm. Small, dark and dated!

All in all it was a great stay given some of the kindnesses that were extended by the staff such as a late check out. Initially the property is quite underwhelming. The restaurant had tasty food however the waiter seemed to be annoyed to do his job. A couple of the Bellman seemed completely exasperated with their jobs but all in all everybody brought it together to make it a decent day .

The elevators were so slow and some not working, so we had to take the stairs from the 14th floor to 2nd floor (1414 & 1415) . I had two rooms reserved, one in which my mother and father were staying. They are in the 80's and we had to carry luggage down the 14 flights of stairs in order to check out. When my brother-in-law who was staying in another room (2011) heard about what happened, the complained about this to the front desk and the hotel staff told him that my parents' room would be reduced by 50%. My brother-in-law did not know that my parents' room (1414) were prepaid by me and it is likely that the hotel staff just said that to appease my brother-in-law.

They nickel and dime you as much as possible. We had to pay for WiFi, breakfast was not included (both of which I clicked on as options needed prior to booking on orbitz). Parking is outrageous. I wouldn’t recommend the hotel or using orbitz to book anything.

We enjoyed our entire stay, the room was clean and ready when we arrived. Speedy check-in service, the staff was very friendly and welcoming. We enjoyed the fridge and microwave to reheat left overs. The pool was great and had an amazing view of the entire city and lake. I suggest stocking up the pool area with additional towels in the evening! Overall we had an amazing stay!

I liked the location and staff. However, the pool was not heated. It was freezing cold and the indoor heated pool was the reason we booked here. My daughter was extremely disappointed.

The location is not that good. There is no sign for the hotel so it is really hard to find. Parking is very expensive. The elevator wasn’t working properly. Walls are too thin and you can hear a full conversation from the room next door. Pretty pricey for the condition of the hotel. Good customer service though.

The room and staff we beyond amazing....we were treated with the most respect!

Liked the place and the restaurant had grest food. Everyone was very nice there

The location is good. The room is big and excelent view. But dont have internet free, and dont have parking.

198 E Delaware Pl Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Water Tower Place
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Near North Side, Hilton Chicago/Magnificent Mile Suites is adjacent to John Hancock Center and within a 5-minute walk of other popular sights like Water Tower Place. This 345-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a fitness center.


Dining

For your convenience, a full breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

A 42-inch flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests of Hilton Chicago/Magnificent Mile Suites have access to an indoor pool, a fitness center, and WiFi in public areas. Valet parking is available for USD 68 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, a free grocery shopping service, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4
from $171

Suite, Accessible, Bathtub

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Lake View

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking, Lake View

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking (Alcove)

King 1 | Sleeps 4

Guest reviews for Hilton Chicago/Magnificent Mile Suites

Everyone (20) Business (10) Couples (30) Family (38) Friends (11) Other (3)
5
Families

I enjoyed my stay at the Hilton Chicago. Right next door to the Water Towers Mall and several other stores down the Magnificent Mile. Reasonably priced, clean, and the staff were excellent and timely with room service deliveries. Will definitely stay again.

By on Jul 15, 2019

5
Family with small children

Great place to be on the Magnificient Mile, you can walk everywhere and enjoy Chicago. Staff is very friendly.

By , from Monterrey on Jul 14, 2019

5
Business Business Travelers

Location great, easy to find, easy access, within walking distance of a lot of atttactions

By on Jul 12, 2019

5
Everyone

By on Jul 11, 2019

5
Friends

Everything was great. There is a great restaurant/bar in the lobby. If I could suggest anything, it would be for them to have wine, soda or bottled water for guests in the evening. I guess I've been spoiled from my visits to other Marriott properties. Otherwise, all was excellent

By on Jun 17, 2019

5
Everyone

By on Jun 16, 2019

2
Family with small children

The staff were no where to be found. The only people we saw were the front desk and doormen. And to get a smile or a simple, Good Morning was impossible. The one greeting we did get was from a doorman saying, “Welcome back”, as his face was buried in his phone. And the room was like a college dorm. Small, dark and dated!

By , from Los Angeles on Jun 13, 2019

5
Everyone

By on May 28, 2019

5
Everyone

By on May 22, 2019

4
Families

All in all it was a great stay given some of the kindnesses that were extended by the staff such as a late check out. Initially the property is quite underwhelming. The restaurant had tasty food however the waiter seemed to be annoyed to do his job. A couple of the Bellman seemed completely exasperated with their jobs but all in all everybody brought it together to make it a decent day .

By on May 6, 2019

Hilton Chicago/Magnificent Mile Suites

198 E Delaware Pl, Chicago, IL 60611
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.