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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Exterior
Lobby
Lobby
Bar (on property)
Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Place, Millennium Park
    ‪18 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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9.2 out of 10, Wonderful, 860 reviews
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The price is $185
Mar 22 - Mar 23
Total with taxes and fees
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About the neighborhood

Chicago

Located in Downtown Chicago, Holiday Inn Chicago Dwtn - The Mart by IHG is within a 5-minute walk of Merchandise Mart and within 15 minutes of other popular attractions like Chicago Riverwalk. This 228-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Merchandise Mart - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 14 min walk - 0.8 miles
  • Michigan Avenue - 15 min walk - 0.8 miles
  • Millennium Park - 18 min walk - 1.0 mile
  • Art Institute of Chicago - 2 min drive - 1.1 miles

Getting around

  • Merchandise Mart Station - 6 min walk
  • Millennium Station - 18 min walk
  • Chicago Midway Airport (MDW) - 38 min drive

Restaurants

  • ‪Gibsons Italia - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Waterview - ‬1 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

At Holiday Inn Chicago Dwtn - The Mart by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for USD 63 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a microwave in a common area.
Guests can expect to find free WiFi and 49-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hilton Chicago/Magnificent Mile Suites
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 3,860 reviews
$101 nightly
The price is $118
Mar 5 - Mar 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 63 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Frequently asked questions

Is free cancellation available at Holiday Inn Chicago Dwtn - The Mart by IHG?

Holiday Inn Chicago Dwtn - The Mart by IHG offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Chicago Dwtn - The Mart by IHG?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Dwtn - The Mart by IHG on Mar 22, 2026 start from 123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Chicago Dwtn - The Mart by IHG?

This hotel is situated in Downtown Chicago within a short 14-minute walk of Chicago Riverwalk and also 15 minutes on foot from Michigan Avenue. You'll also find Millennium Park and State Street less than a mile away.

Will I be able to park at Holiday Inn Chicago Dwtn - The Mart by IHG?

Yes, secured parking is offered for USD 63 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Chicago Dwtn - The Mart by IHG feature a casino on the premises?

No, Holiday Inn Chicago Dwtn - The Mart by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Chicago Dwtn - The Mart by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:00 AM and 11:00 PM.

Is Holiday Inn Chicago Dwtn - The Mart by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 restaurants, and a restaurant bar.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Chicago Dwtn - The Mart by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Holiday Inn Chicago Dwtn - The Mart by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Chicago Dwtn - The Mart by IHG though service animals are welcome.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Chicago Dwtn - The Mart by IHG?

The closest major airport to Holiday Inn Chicago Dwtn - The Mart by IHG is Chicago Midway Airport (MDW), which is 11.4 mi away (38 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.8 mi away (47-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Chicago Dwtn - The Mart by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Chicago Dwtn - The Mart by IHG.

Does Holiday Inn Chicago Dwtn - The Mart by IHG have a wedding venue?

Take advantage of the wedding venue at Holiday Inn Chicago Dwtn - The Mart by IHG if you plan to say "I do" during your trip.

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1416 out of 2193 reviews
Rating 8 - Good. 419 out of 2193 reviews
Rating 6 - Okay. 187 out of 2193 reviews
Rating 4 - Poor. 86 out of 2193 reviews
Rating 2 - Terrible. 85 out of 2193 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay, the property had an amazing view you couldn’t beat. Convenient and right in walkable distance to a lot of things! The staff was very nice, will be returning!
Stayed 3 nights in Nov 2025

8/10 Good

Raymundo

Liked: Cleanliness
Stayed 5 nights in Nov 2025

6/10 Okay

Marium

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful of hidden taxes and parking fees that got to be quite expensive
Stayed 4 nights in Nov 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a convenient stay for downtown and with parking for the extra fee made staying downtown much easier. Hotel was clean and staff were very nice. However, we did ultimately choose this hotel for the “heated swimming pool” per our kids input. The pool and pool area were both freezing and we were not able to enjoy this. If you’re staying for the pool, don’t.
Stayed 2 nights in Nov 2025

8/10 Good

Zahra

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jhoan

Liked: Cleanliness, amenities, property conditions & facilities
Recomendado 100% las habitaciones impecables, las instalaciones todo genial..!
Stayed 2 nights in Nov 2025

4/10 Poor

Alicia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I am writing to express my dissatisfaction with several issues we experienced during our recent stay. We originally booked a room for Saturday but added Friday night as well due to the incoming snowstorm. When we checked in, we hoped the two nights could be combined so we could remain in the same room for the duration of our stay. Unfortunately, this did not happen, creating unnecessary inconvenience. We also dealt with a leaky sink pipe, which resulted in us having to move rooms three different times. At one point, we were placed in a smaller room, and the staff member assisting with the room change appeared inconvenienced and unwilling to help us secure a comparable room. Only after multiple moves were we finally placed in a room similar to what we originally booked. While we were offered a $30 refund, we feel this did not adequately reflect the amount of disruption, inconvenience, and time lost during our stay. Given the repeated room changes, the downgrade, and the overall inconvenience, we believe a more appropriate resolution should have been offered. Additionally, the customer service at the concierge desk was disappointing. Several staff members were not polite, and the woman who checked me out on Sunday was especially rude and unfriendly. Her attitude left a very negative final impression on our stay. Overall, the repeated room issues, lack of helpfulness, and poor customer service made our stay far less enjoyable than expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

10/10 Excellent

Ahmed

Stayed 2 nights in Nov 2025

6/10 Okay

Sonia Joselyn Robles

Traveled with family
Disliked: Cleanliness
The pictures online look very different from what the place actually looks like. There was only one water station instead of one on each level, and the facility wasn’t as clean as expected.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2025

4/10 Poor

laura giovanne

Stayed 2 nights in Nov 2025

8/10 Good

Kyan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
room was good,location was perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

8/10 Good

JOHNNY

Stayed 2 nights in Nov 2025

8/10 Good

Alice

Traveled with group
Liked: Cleanliness, amenities
Location was perfect for us
Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel was very convenient as I had business at The Mart. It was clean, the room was nice and the staff I encountered were friendly. My only complaint would be the navigation of the building. It was a little annoying having to go up one elevator and across a lobby to another elevator just to get to my room. Overall I would recommend it if you want to be in that area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teliah Rashae

Stayed 3 nights in Nov 2025

8/10 Good

Valerie

Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Stayed 1 night in Nov 2025

6/10 Okay

Akintayo

Traveled with partner
Liked: Cleanliness, amenities
Great hotel, convinient in getting around the city as well as tourism options
Stayed 3 nights in Oct 2025

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