I liked that the hotel had a gym and that it got my daughter to want to work out a few times a day. I also loved the location and the fact that it was surrounded with things to do
Hotel been in downtown area , it didn’t have wine glasses or coffee machine in the room! It’s sucks !!
Great location downtown Chicago. Clean and friendly staff
Great location, very comfortable beds and clean rooms
We stayed in December 2019, very nice room and amazing location. This past weekend, the room we stayed in was very run down. The bathroom faucets were broken, only 2 towels in the room and the toiletry bottles were all empty. The carpet was stained and it looked like nothing had been wiped down.
The location is prime for everywhere we like to go in Chicago!
Great location. But noisy neighbor in next room. Nice coffee area on 4th floor
It was okay, I suppose for the price you don't get much. But I've stayed at other hotels in the same price range and they were better. They let us check in early, so that was nice. Very basic interaction at the desk, but didn't explain anything (like where the elevator was, wifi info, the restaurant, check out etc.), just gave us the keys. The room didn't have a clock which was annoying and there was the bare minimum of towels for 2 people. There wasn't hand soap either? I think it was a body soap. I also found a "private hair" on a wash cloth. So overall it was just okay, but the location was good and the price is cheap.
Great location and amenities. Staff friendly with helping us get around
The hotel was very modern, and the room was really nice. The lounge area was also top notch. However, a lot of details within the room ruined the whole stay. The air conditioner made a loud rattling noise which kept me up for hours. Then the iron was broken and leaked water all over my clothes through the steam holes. I was also woken up at 4am by a person trying to get into our room. Security was called and handled the situation, but nonetheless made for a rough nights sleep
The modern design was very pleasing. The room was clean.
Great location near shopping stores. I didn’t like $53 for parking
Very friendly staff. Clean rooms. Attentive service.
Not being able to get on certain floors without a key card.
Located in Near North Side, AC Hotels by Marriott Chicago Downtown is adjacent to Michigan Avenue and within a 5-minute walk of other popular sights like State Street. This 3.5-star hotel has 226 rooms and welcomes guests with 3 restaurants, an indoor pool, and a 24-hour fitness center.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start weekends with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.
AC Hotels by Marriott Chicago Downtown's 226 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and 47-inch Smart TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, phones, and ironing boards are also standard.
Guests staying at AC Hotels by Marriott Chicago Downtown enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 53.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
I liked that the hotel had a gym and that it got my daughter to want to work out a few times a day. I also loved the location and the fact that it was surrounded with things to do
outstanding.
Hotel been in downtown area , it didn’t have wine glasses or coffee machine in the room! It’s sucks !!
Thank you for sharing your feedback!
Great location downtown Chicago. Clean and friendly staff
Thanks for staying with us and sharing your positive comments. Come back and see us again soon.
Great location, very comfortable beds and clean rooms
Thanks for staying with us. We appreciate your feedback!
We stayed in December 2019, very nice room and amazing location. This past weekend, the room we stayed in was very run down. The bathroom faucets were broken, only 2 towels in the room and the toiletry bottles were all empty. The carpet was stained and it looked like nothing had been wiped down.
Thank you for your feedback and choosing the AC Hotel Downtown Chicago for your stay. We have taken your feedback and will use it as a teaching opportunity for our staff. We hope to see you in the future the next time your travels bring you back to the Chicago land area
The location is prime for everywhere we like to go in Chicago!
Thank you for your kind feedback and choosing the AC Hotel Downtown Chicago for your stay. We hope to see you in the future the next time your travels bring you back to the Chicago land area
Thank you for your kind feedback and choosing the AC Hotel Downtown Chicago for your stay. We hope to see you in the future the next time your travels bring you back to the Chicago land area.
Great location. But noisy neighbor in next room. Nice coffee area on 4th floor
Thank you for your kind feedback and choosing the AC Hotel Downtown Chicago.
It was okay, I suppose for the price you don't get much. But I've stayed at other hotels in the same price range and they were better. They let us check in early, so that was nice. Very basic interaction at the desk, but didn't explain anything (like where the elevator was, wifi info, the restaurant, check out etc.), just gave us the keys. The room didn't have a clock which was annoying and there was the bare minimum of towels for 2 people. There wasn't hand soap either? I think it was a body soap. I also found a "private hair" on a wash cloth. So overall it was just okay, but the location was good and the price is cheap.
Thank you for your feedback and choosing the AC Hotel Downtown Chicago. Your feedback will be shared with the appropriate department.
Great. Come back and see us again soon.