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Hyatt Regency Chicago

4.0 out of 5.0

Recent guest reviews

Great location downtown. A little confusing with the different towers and entrances. Almost missed our Go Express pick-up

Excellent service, great location, good rate, clean rooms

Great experience. Excellent location. I will come back for sure

The room I reserved and paid for was not available.

This is a convenient location near the river. The view from my 12th story was nice, looks beautiful at night, but it was just a small section of the city and the river. We were in an executive suite but aside from more space and a small couch, there was really nothing extra about the room. When I booked travel for management I’d book them in a suite if they were staying longer than 3 days. I was thinking there’d be a mini fridge they can use, small microwave, separate living/sleeping in case they needed to have a late meeting, etc. this wasn’t the case at all. It was a nice, spacious room, just not what I expected.

Great experience to stay with Hyatt Regency Hotel. Clean, great customer services, and excellent location. We really love their room, especially their bed. It’s so amazing and supper comfy. Love this hotel! we’d stay again for sure!

Can’t beat the location. Staffs were excellent. Will definitely stay there again. Wish valet parking fee is less. $69.00 per day is expensive.

Nice place to stay! But $69 to valet park was way too much and they don't have refrigerators in the rooms. Location is great, walking distance to most places. Staff was very friendly and accommodating.

Our check in was so smooth. The room was ready within minutes of visiting the front desk. We also extended the stay by one day and that was as smooth as the original check in. The room was excellent, the housekeeping staff was exceptional, and the room was clean.

Air conditioner didn't work resulting in an uncomfortable stay

Our bed sheets had blood on them and we had to get them changed before we could go to bed. This was after we paid an upgrade too. Disappointed

I was booked for 1 night. In Chicago. Was unable to watch the television due to the cable transmission being lost for the entire day and night I spent there. No tv. Parking cost me $69.00 per night. Ridiculous.

I liked that it was attached to the Illinois Center via an underground tunnel. This made it comfortable for walking the long distance to the parking lot. I refused to pay $69 a day to park my car at the Hyatt.

Great location. Room - very clean, bed - very comfortable.

over all is excellent i recommend staff very nice fitness center very good

151 East Wacker Dr Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Chicago Theatre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in The Loop, Hyatt Regency Chicago is next to popular attractions like Chicago Riverwalk and Michigan Avenue Bridge. This 2019-room, 4-star hotel has 4 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start your day off with full breakfast, available for a fee.


Rooms

Guests can expect to find 48-inch a flat-screen TV with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

At Hyatt Regency Chicago, guests have access to a health club, free WiFi in public areas, and conference space. Valet parking is available for USD 69.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Suite (Millennium Suite)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

King 1 | Sleeps 3

Guest reviews for Hyatt Regency Chicago

Everyone (152) Couples (313) Business (141) Family (155) Friends (106) Other (47)
5
Everyone

By on May 17, 2019

Review comment responded on May 17, 2019

Thank you for staying with us. We appreciate your feedback.

5
Families

Great location downtown. A little confusing with the different towers and entrances. Almost missed our Go Express pick-up

By on May 15, 2019

Review comment responded on May 15, 2019

Thank you for staying with us and we appreciate your feedback.

5
Families

Excellent service, great location, good rate, clean rooms

By on May 14, 2019

Review comment responded on May 14, 2019

Thank you for staying us and we appreciate your feedback.

5
Families Partner Couples

Great experience. Excellent location. I will come back for sure

By , from Denver on May 14, 2019

Review comment responded on May 14, 2019

Thank you for staying us and we appreciate your feedback.

4
Families

The room I reserved and paid for was not available.

By on May 13, 2019

Review comment responded on May 15, 2019

Thank you for staying with us and we appreciate your feedback.

4
Families

This is a convenient location near the river. The view from my 12th story was nice, looks beautiful at night, but it was just a small section of the city and the river. We were in an executive suite but aside from more space and a small couch, there was really nothing extra about the room. When I booked travel for management I’d book them in a suite if they were staying longer than 3 days. I was thinking there’d be a mini fridge they can use, small microwave, separate living/sleeping in case they needed to have a late meeting, etc. this wasn’t the case at all. It was a nice, spacious room, just not what I expected.

By , from San Antonio on May 13, 2019

Review comment responded on May 13, 2019

Thank you for taking the time out of your day to share feedback!

5
Families

Great experience to stay with Hyatt Regency Hotel. Clean, great customer services, and excellent location. We really love their room, especially their bed. It’s so amazing and supper comfy. Love this hotel! we’d stay again for sure!

By on May 13, 2019

Review comment responded on May 13, 2019

Thank you for staying with us and we appreciate your feedback.

5
Families Family with small children

Can’t beat the location. Staffs were excellent. Will definitely stay there again. Wish valet parking fee is less. $69.00 per day is expensive.

By on May 13, 2019

Review comment responded on May 13, 2019

Thank you for staying with us and we appreciate your feedback.

5
Everyone

By on May 13, 2019

Review comment responded on May 13, 2019

Thank you for taking the time out of your day to share feedback!

3
Friends

Nice place to stay! But $69 to valet park was way too much and they don't have refrigerators in the rooms. Location is great, walking distance to most places. Staff was very friendly and accommodating.

By on May 13, 2019

Review comment responded on May 13, 2019

Thank you for staying with us.