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Hyatt Regency Chicago

4.0 out of 5.0

Recent guest reviews

The hotel is fine, the comforter on one of the beds had a significant coffee stain. The carpet was a little old. I got the room on sale for 160, but expected more from a 5 star hotel. The 69 dollar per night parking was a little high, and valet operation was very slow. I had to go down to the garage level to pick up the car. Not very happy! (I don't know why they call it valet parking)

Customer service, food and check in and out process

Everything was great, just a very annoying experience in the bedroom due to the room next door to us blasting loud music late at night and again early in the morning

Excellent service, checked me in three hours early

Nice hotel that was centrally located and close to everything.

The view from our room was excellent. The staff was extremely helpful.

Nice Hotel, with an absolutely dysfunctional media in room. You need an IT degree to get it to work. Phone was intermittent. All staff laughed and said they couldn’t work it as well. Engineer came up, scratched his head. Claimed they fixed it, then it froze every 15-20 minutes, needing to be shut off and turned back on.

We were very pleased with the hotel room. It was very nice and close to everything! We would definitely book a room there again.

Requested a room with a view. Didn’t get one. Computers were down. Check in took forever. Staff was great though.

Very nice hotel. Staff were courteous, professional and quit accommodating. Thank you for making our stay a pleasant and enjoyable experience.

Awesome hotel with great scenery nice restaurants near doentown area great staff

Central location, staff are nice and rooms are big and clean.

Beautiful hotel, beautiful location - but the minibar was stocked full of sensors so I couldn't store any cold items or leftovers. Very annoying.

Very nice hotel in a good location in Chicago. I love the hotel bar, great view and excellent people watching. The hotel has been renovated recently and is clean and has very comfortable beds and pillows.

151 East Wacker Dr Chicago IL

Hotel highlights

  • Steps from Chicago Riverwalk and Michigan Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in The Loop, Hyatt Regency Chicago is next to popular attractions like Chicago Riverwalk and Michigan Avenue Bridge. This 2019-room, 4-star hotel has 4 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start your day off with full breakfast, available for a fee.


Rooms

Guests can expect to find 48-inch a flat-screen TV with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

At Hyatt Regency Chicago, guests have access to a health club, free WiFi in public areas, and conference space. Valet parking is available for USD 69.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 4

Deluxe Suite (Millennium Suite)

King 1 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 3

Guest reviews for Hyatt Regency Chicago

Everyone (142) Couples (309) Business (141) Family (144) Friends (106) Other (47)
2
Everyone

The hotel is fine, the comforter on one of the beds had a significant coffee stain. The carpet was a little old. I got the room on sale for 160, but expected more from a 5 star hotel. The 69 dollar per night parking was a little high, and valet operation was very slow. I had to go down to the garage level to pick up the car. Not very happy! (I don't know why they call it valet parking)

By on Mar 11, 2019

Review comment responded on Mar 11, 2019

Thank you for taking the time out of your day to share your feedback!

4
Partner Couples

Customer service, food and check in and out process

By on Feb 21, 2019

Review comment responded on Feb 21, 2019

Thank you for staying with us!

4
Partner Couples

Everything was great, just a very annoying experience in the bedroom due to the room next door to us blasting loud music late at night and again early in the morning

By on Feb 18, 2019

Review comment responded on Feb 18, 2019

Thank you for taking the time out of your day to share your feedback!

4
Partner Couples

By on Feb 17, 2019

Review comment responded on Feb 17, 2019

Thank you for taking time out of your day to share your feedback!

5
Everyone

Excellent service, checked me in three hours early

By on Jan 27, 2019

Review comment responded on Jan 29, 2019

Thank you for taking the time out of your day to share your feedback!

4
Everyone

Nice hotel that was centrally located and close to everything.

By on Jan 22, 2019

Review comment responded on Jan 22, 2019

Thank you for taking the time out of your day to share your feedback!

5
Everyone

By on Jan 9, 2019

Review comment responded on Jan 9, 2019

Thank you for staying with us!

5
Everyone

The view from our room was excellent. The staff was extremely helpful.

By on Jan 8, 2019

Review comment responded on Jan 8, 2019

Thank you for staying with us!

4
Everyone

By on Jan 4, 2019

Review comment responded on Jan 4, 2019

Thank you for staying with us!

4
Everyone

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

Thank you for taking the time out of your day to share your feedback!