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Recent guest reviews

Great location and excellent rooms. Parking is not easy to get to but you don't have to go outside to get there.

Clean and friendly hotel , close walking distance To many attractions

The staff members were helpful and professional but the room was extremely over priced and was not in good repair. The window had moisture between the two panes of glass which did not make for a very goid view. Furthermore, I asked for a high floor and got floor 9 out of 32. There wad no amenitues available and nothing to eat or drink on the property. The room comfort wss equal to a motel 6. The price was expensive for a motel 6 type room and I felt like I was tonbed. Pictures on the boiking site don't seem to match what is being offered. Additionally, there is a very long walk from the parking garage to the hotel. I would not recommend that anbody stay hete and especially at the prices they are charging..

Located area was amazing everything with in reach staff behaviour was very good very helpful

For this big of a hotel, they need to have a bigger bar area. This was NBA Allstar weekend and it took forever to get to the bar to even order a drink, then to more for 2 beers than I can buy a case of beer for! Ridiculous!

It’s right next to the magnificent mile, millennium park, the cloud (bean) and to in front of Chicago’ river.

Parking is costly $75.00 a day.They charge you for a fridge rental that should be included with the cost of the room

East Wacker Dr Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Grant Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in The Loop, Hyatt Regency Chicago is next to popular attractions like Chicago Riverwalk and Michigan Avenue Bridge. This 4-star hotel has 2019 guestrooms and offers conveniences like 4 restaurants, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

The 2019 rooms have an array of amenities, including iPod docks, coffee makers, and free newspapers. 48-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, laptop-compatible safes, and ironing boards are also standard.


Property features

Guests of Hyatt Regency Chicago enjoy a health club, free WiFi in public areas, and conference space. If you drive, self parking is USD 53 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite (Skyline Suite)

1 King Bed | Sleeps 3

Deluxe Suite (Millennium Suite)

1 King Bed | Sleeps 3

Club Room, 1 King Bed

1 King Bed | Sleeps 3

Club Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hyatt Regency Chicago

Everyone (124) Couples (14) Family (39)
5
Everyone

By on Mar 22, 2021

Review comment responded on Apr 2, 2021

Thank you for choosing Hyatt Regency Chicago and for taking the time out of your day to share your feedback. We hope to welcome in back in the future. Be well and take care.

2
Everyone

By on Mar 8, 2021

Review comment responded on Mar 18, 2021

Thank you for taking the time out of your day to share your feedback. We would love an opportunity to discuss the details of your stay with us. We are unable to provide contact information through this message. Please call the hotel directly and ask for the manager on duty.

4
Partner Couples

Great location and excellent rooms. Parking is not easy to get to but you don't have to go outside to get there.

By on Feb 16, 2021

Review comment responded on Feb 17, 2021

Thank you for taking the time out of your day to share your feedback. We would love the opportunity to discuss your experience further. We are restricted from responding to you with an email address or phone number to contact. We are here and available to assist if you contact the main hotel line and ask for the manager on duty.

5
Everyone

By on Jan 19, 2021

Review comment responded on Jan 30, 2021

Thank you for your feedback. We hope to see you again soon.

2
Everyone

By on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you for taking the time out of your day to share your feedback. If you would like discuss the details of your experience please feel free to contact the hotel directly. We would love to hear more. I hope we can welcome you back again soon.

3
Everyone

By on Oct 4, 2020

Review comment responded on Oct 4, 2020

Thank you for choosing the Hyatt Regency Chicago. We hope to see you again soon.

5
Partner Couples

Clean and friendly hotel , close walking distance To many attractions

By , from Columbus Ohio on Sep 14, 2020

Review comment responded on Sep 16, 2020

Thank you for taking the time out of your day to share your feedback!

4
Everyone

By on Sep 9, 2020

Review comment responded on Sep 9, 2020

Thank you for taking the time out of your day to share your feedback. We look forward to welcoming you to Hyatt Regency Chicago in the future.

4
Everyone

By on Aug 11, 2020

Review comment responded on Aug 12, 2020

Thank you for taking the time out of your day to share your feedback.

1
Everyone

The staff members were helpful and professional but the room was extremely over priced and was not in good repair. The window had moisture between the two panes of glass which did not make for a very goid view. Furthermore, I asked for a high floor and got floor 9 out of 32. There wad no amenitues available and nothing to eat or drink on the property. The room comfort wss equal to a motel 6. The price was expensive for a motel 6 type room and I felt like I was tonbed. Pictures on the boiking site don't seem to match what is being offered. Additionally, there is a very long walk from the parking garage to the hotel. I would not recommend that anbody stay hete and especially at the prices they are charging..

By , from Minneapolis on Jun 25, 2020

Review comment responded on Jun 29, 2020

Thank you for taking the time out of your day to share you feedback. We are sorry to hear that your experience was not as expected. Due to Covid-19 and the restrictions in the city of Chicago we had to close our outlets and valet services.

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