Room, 1 Queen Bed
from $135
Hyatt Regency Chicago
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 786 reviews
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Recent guest reviews
Location was great. The lobby, restaurants, gift shop, etc. were all in good condition. Our room itself was in major need of an upgrade. The bathroom was filthy -- bathtub drain was clogged, shower curtain was stained with brown residue (gross) and towel hanger on the wall was broken. The walls and flooring were old and worn, both needing to be upgraded. The bed was comfortable, but my sheets had two quarter-sized rips on them. We also got downgraded, which I didn't appreciate. We pre-paid for two queen beds and high-floor room with a view. The front desk initially told us we would be on the 22nd floor, but a few minutes later, handed us our keys for a room on the 7th floor. We questioned why we were moved to the 7th floor and was told that apparently no high-floor rooms were available until 4 or 5 PM. Tired and jet lagged, we begrudgingly went to our room on the 7th floor which had a not-so-lovely view of a fire station that also woke us at all hours of the night.
My partner and I both left with severe neck and back pain from the pillows at this hotel. I would advise that you bring your own pillow. Feels like we paid 300 just to then go see a chiropractor.
Driving to the facility was a little difficult. Turning on to Wacker I missed the vehicle entrance. Better entrance directions could be added after the reservations are confirmed.
Stayed for 1 night, and it was really clean, and well kept. The staff were so friendly, and very accommodating.
Can't beat the location of this hotel! Central to everything! You can walk, bike or Uber to wherever you want to go. Great restaurants in and around the hotel! Two employees really stood out during our stay-the gentleman that checked us in and our server at The Big Bar. Both enegaged us in conversation but in a way that had personal touch! Rooms are good sized and the bed is pretty darn comfy!
Nice hotel, friendly staff; good restaurants; not very close to conference center, but no downtown hotels are. Chicago's a really friendly, walkable city, with lots to see and do.
There for the NRA. I was treated with professionalism by every staff member from check in to check out
Fantastic experience at this hotel! Restaurant in the hotel was fantastic, and everything was brought to our room! Would recommend to anybody staying in Chicago.
Excellent hotel and amenities. The lobby is great.
We love Chicago and go in often. This hotel is one of the nicest near the Chicago River, which is a great area to be. This is a large conference hotel, so it can be busy, but our room was lovely and quiet. We stayed in the west tower. Elevators were slow during crowded times, but that is to be expected. Overall, our stay was great and the staff friendly and helpful.
Good. The room would not heat up sufficiently for my preferred comfort. The staff is always wonderful. I stay here for routine business travel.
The location is nice. Our view was of the Chicago river going into Lake Michigan which was beautiful. We opted for a Regency Club room which includes access to the Regency Lounge which was nice. My only complaint is that the beds and pillows were very uncomfortable. I couldn't sleep due to the poor pillows causing neck pain and headaches and my husband had a terrible back pain by the time we left.
Close to everything super-touristy you'd want to do on a short weekend trip to Chicago.
we were there for a 24 hour layover and by staying downtown we were really able to see a lot of attractions - we did the navy pier and we also went ice skating at mccormik at millenium park. of course we took pictures by the cloud in the park and ate deep dish pizza. we walked all over and when tired quickly hopped a cab back to the hotel
Loved the location even if parking was expensive.
Great hotel with comfortable accommodations, great staff and in a prime location!
This hotel is very accessible from the CTA, it's within walking distance. Many shops, restaurants and attractions right in the area. Very welcoming staff. Everyone looks happy and friendly. This hotel is very sterile and pristine. Most of all great price. I could write about this forever but I don't have time. Just book your stay here; you will not be disappointed.
We decided to stay downtown after seeing Hamilton. The location is right in the middle of the city, lots to do and see and an easy walk to the theater district.
If you get the chance to include breakfast with your room, I highly recommend it. The buffet at the hotel is amazing and well worth the money.
Very accommodating, this will be my spot from now on!!!!
Hotel highlights
- Walking distance to Millennium Park and Art Institute of Chicago
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Health club
Located in The Loop, Hyatt Regency Chicago is within a 10-minute walk of popular sights such as Wrigley Building and Tribune Tower. This 2019-room, 4-star hotel has 4 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi. It's in central Chicago and also a short walk from Millennium Park and Art Institute of Chicago.
Dining
Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is available for a fee.
Rooms
All 2019 air-conditioned rooms provide iPod docks, minibars, and coffee makers. Guests can expect 37-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free newspapers, laptop-compatible safes, and phones are also available.
Property features
At Hyatt Regency Chicago, guests have access to a health club, free WiFi in public areas, and 100 meeting rooms. Valet parking is available for USD 67 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-in.
Guest reviews for Hyatt Regency Chicago
Everyone
Driving to the facility was a little difficult. Turning on to Wacker I missed the vehicle entrance. Better entrance directions could be added after the reservations are confirmed.
nice hotel, great location.
Everyone
Stayed for 1 night, and it was really clean, and well kept. The staff were so friendly, and very accommodating.
peaceful getaway in the big city!
Everyone
Can't beat the location of this hotel! Central to everything! You can walk, bike or Uber to wherever you want to go. Great restaurants in and around the hotel! Two employees really stood out during our stay-the gentleman that checked us in and our server at The Big Bar. Both enegaged us in conversation but in a way that had personal touch! Rooms are good sized and the bed is pretty darn comfy!
visited chicago before
Everyone
Nice hotel, friendly staff; good restaurants; not very close to conference center, but no downtown hotels are. Chicago's a really friendly, walkable city, with lots to see and do.
nice hotel downtown chicago
Everyone
There for the NRA. I was treated with professionalism by every staff member from check in to check out
Everyone
Fantastic experience at this hotel! Restaurant in the hotel was fantastic, and everything was brought to our room! Would recommend to anybody staying in Chicago.
Everyone
Excellent hotel and amenities. The lobby is great.
beautiful hotel near chicago river
Everyone
We love Chicago and go in often. This hotel is one of the nicest near the Chicago River, which is a great area to be. This is a large conference hotel, so it can be busy, but our room was lovely and quiet. We stayed in the west tower. Elevators were slow during crowded times, but that is to be expected. Overall, our stay was great and the staff friendly and helpful.
Everyone
Good. The room would not heat up sufficiently for my preferred comfort. The staff is always wonderful. I stay here for routine business travel.
regency club is a nice upgrade
Everyone
The location is nice. Our view was of the Chicago river going into Lake Michigan which was beautiful. We opted for a Regency Club room which includes access to the Regency Lounge which was nice. My only complaint is that the beds and pillows were very uncomfortable. I couldn't sleep due to the poor pillows causing neck pain and headaches and my husband had a terrible back pain by the time we left.
