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Recent guest reviews

good location for the event

It was a lovely facility. Staff was very accommodating and courteous. There was one restaurant open and it had breakfast, lunch and dinner options. Super walkable area to lots of restaurants and activities (Millennium park, Art Institute, etc).

View was great. We had a lake view. It was all I could ask for. TV was in a weird place on the side of the bed. But used to have a refridgerator in it and no longer does. So that part was disappointing. Other than that it was great

Location

Great stay

The view was amazing and the location was great being within walking distance to all the great tourist spots. We felt safe and were able to get where every we wanted to go rather quickly. Only downside was that our rooms were not cleaned regularly, but for a 3-night stay it wasn’t too bad.

Typical hotel in Chicago great location to walk to locations in area. Just make sure if you get with parking to do valet no one told us that was the free one so ended up paying for parking in ramp that couldnt be reimbirsed :( Rooms average views of city were great

I change my room 2 times because of the room plan

Location is great. Housekeeping didn't clean the room one single time. Just there for two nights but expected at least some thought of cleaning/refreshing towels.

The food and service were mediocre at best which made the prices (too high for the quality delivered) disappointing. Also. No refrigerators was annoying. The 24 hour market was strange, too. The ambiance was fine as long as the Big Bar’s music wasn’t competing with the American Craft Kitchen. It was nice to get a 1pm checkout.

Dark dates rooms

I didn’t like the fact that nobody comes in to change your sheets and give you new towels, shampoo, conditioner, soap, and body wash. The phone to front desk wasn’t working either.

Clean, nice rooms. Great staff and perfect, central location close to all lines of the L/food/Riverwalk, John Hancock and Sears tower!

I don’t like the new policy of not having maid service every day, we are paying for it you don’t charge us less for not doing it, the pandemic excuse is getting old, we are not in the room when they are supposed to make the bed and clean the bathroom and get fresh towels, also the parking QR never worked it was a hassle to get in and then to get out, unnecessary hassle for a hotel of this class😡

Location is great with so much within walking distance. Parking in the garage at 111 E Wacker worked out for us, arriving a bit before 5 p.m on a Friday- but noticed when we returned to the car around 5:45 that others were having trouble finding a spot. Didn't hear much noise at night even though it was a weekend.

East Wacker Dr Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Michigan Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Downtown Chicago, Hyatt Regency Chicago is next to popular attractions like Chicago Riverwalk and Michigan Avenue Bridge. This 4-star hotel has 2032 guestrooms and offers conveniences like 4 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

The 2032 rooms have an array of amenities, including iPod docks, coffee makers, and free newspapers. 48-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, laptop-compatible safes, and ironing boards are also standard.


Property features

Guests of Hyatt Regency Chicago enjoy a gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 79 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Junior Suite (Skyline Suite)

1 King Bed | Sleeps 3

Room, 1 Queen Bed, City View

1 Queen Bed | Sleeps 2

Junior Suite, River View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Lake View

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt Regency Chicago

Everyone (75) Couples (19) Family (40)
5
Business Business

good location for the event

By on Apr 27, 2022

Review comment responded on Apr 27, 2022

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5
Partner Couples

It was a lovely facility. Staff was very accommodating and courteous. There was one restaurant open and it had breakfast, lunch and dinner options. Super walkable area to lots of restaurants and activities (Millennium park, Art Institute, etc).

By , from Austin on Apr 17, 2022

Review comment responded on Apr 18, 2022

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

4
Partner Couples

View was great. We had a lake view. It was all I could ask for. TV was in a weird place on the side of the bed. But used to have a refridgerator in it and no longer does. So that part was disappointing. Other than that it was great

By on Apr 2, 2022

Review comment responded on Apr 4, 2022

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5
Family

Location

By on Feb 26, 2022

Review comment responded on Feb 28, 2022

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5
Everyone

Great stay

By on Jan 5, 2022

Review comment responded on Jan 5, 2022

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5
Partner Couples

The view was amazing and the location was great being within walking distance to all the great tourist spots. We felt safe and were able to get where every we wanted to go rather quickly. Only downside was that our rooms were not cleaned regularly, but for a 3-night stay it wasn’t too bad.

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback

2
Everyone

By on Dec 31, 2021

4
Everyone

By on Dec 22, 2021

4
Everyone

By on Dec 21, 2021

3
Family

Typical hotel in Chicago great location to walk to locations in area. Just make sure if you get with parking to do valet no one told us that was the free one so ended up paying for parking in ramp that couldnt be reimbirsed :( Rooms average views of city were great

By on Dec 4, 2021

Review comment responded on Dec 6, 2021

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

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