Skip to main content
Beginning of main content

Hyatt Regency Chicago

4.0 out of 5.0

Recent guest reviews

It was a very relaxing and fun memorial weekend for me in a while.

Hotel was fine, location was good, staff was helpful

Check in staff were courteous but they gave me a room which is already given to someonelse, looked like they have no idea who stays in which room. I went down and told them . They gave another room, did not even apologize for the mistake. Next room was smelling of cigarette smoke. I called the front desk and asked about it and there response is all rooms r non smoking... hahah as if people don’t smoke if there is sign which says non smoking.... For the amount of money I spent in so called 4star hotel it is crappy

Hotel had a nice view of the city and was very clean. Very friendly staff and good amenities.

I would stay here again. It was within walking distance to everything! Beautiful city!

It was very pleasant, we would stay here again. Friendly, helpful staff.

The hotel is excellent But the parking can be expensive specially in the parking lot outside the hotel. Other things are goods

Close to most things that we wanted to visit, made easy to get around. Staff was able to hold our luggage after check out so we could explore more before our flight

Wonderful place to stay. Valet parking attendants, front desk staff, cleaning staff and bag check attendant were ALL very friendly, courteous, and pleasant! Great job to you ALL. thank you.

The check in was fast. The room was spacious with a good view. I took a shower and noted that the water drained very slowly from bathtub. When we returned to room at night the lock would not work. It took about 30 minutes to get the door open by the security staff. They gave us a hotel credit, which we had to use before check out.

Great location and amenities. Nice large room with comfortable double beds. Room cleanliness could be improved though: sheets and comforter had a peculiar smell. Walls could use a good coat of paint. Furniture was scratched here and there. All staff was terrific!

This hotel is centrally located and within walking distance to many attractions. Stayed here because of a convention. Is part of the underground pedway (think mall) with a variety of food places and the ability to walk between several hotels. Room was clean and staff was very attentive. Beds were super comfy!

Very friendly staff, clean and comfortable, beautiful view. I will recommend to any one who travels to Chicago. I will stay there on my next trip to Chicago.

Could not adjust heat and cooling. Water was as slow as running water through a straw with very little pressure. Poorest room I’ve had in years. Would Not recommend. I asked to have heat cooling problem addressed and it was not corrected.

I was charged $146.01 for mini bar purchases on 4 days. Funny thing is the maid was only in the room 1 day and my gf and I don't drink alcohol. I used the refrigerator for items we brought with us but returned all of their items to the refrigerator when we checked out.

The staff was terrific. Restaurants and Bars were very good and wait staff on the ball, very attentive. I would love to stay there again when I come to Chicago.

Hotel is nice overall. Good location, walking distance to parks and restaurants. Friendly staff in restaurant, front desk, entrance, stores but no the house keeping, they were rude, constantly asking when we were leaving and if we need house keeping service. Also the room carpet looked dirty, they should replace it.

Wonderful airfare and hotel package with Orbitz. The Hyatt Regency was perfectly located (great walking distance to everything), had excellent staff (the concierge was fantastic!), had an excellent comfortable room and view.

This hotel is in a great location. Sandwiched between the Millennium Park, Navy Pier and Magnificent Mile, allowing us to walk to all three. The room had a great view looking down the river towards lake Michigan. My only issue was parking. They charge as much for parking as the room rental itself, doubling my cost. That was a bit of a shocker. My gut feeling is the other hotels in the immediate area due the same, but you may want to price out parking rates and take that into consideration when booking a room.

Close to everything you need to see in Chicago , staff very friendly, I would stay there again for sure.

151 East Wacker Dr Chicago IL

Hotel highlights

  • Walking distance to Millennium Park and Art Institute of Chicago
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in The Loop, Hyatt Regency Chicago is next to popular attractions like Downtown Chicago and Chicago Riverwalk. This 2019-room, 4-star hotel has 4 restaurants along with conveniences like a 24-hour fitness center and free in-room WiFi. Centrally located in Chicago, the hotel is also a short walk from Michigan Avenue Bridge and Chicago Theatre.


Dining

Enjoy dining at Stetsons Modern Steak, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is available for a fee.


Rooms

All 2019 air-conditioned rooms provide iPod docks, minibars, and coffee makers. Guests can expect 48-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free newspapers, laptop-compatible safes, and phones are also available.


Property features

At Hyatt Regency Chicago, guests have access to a health club, free WiFi in public areas, and 100 meeting rooms. Valet parking is available for USD 69.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-in.

Room options

Club Room, 2 Double Beds

Full 2 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 3

Guest reviews for Hyatt Regency Chicago

Everyone (82) Couples (306) Business (141) Family (144) Friends (106) Other (47)
5
Everyone

It was a very relaxing and fun memorial weekend for me in a while.

By on May 30, 2018

4
Families

Hotel was fine, location was good, staff was helpful

By , from southern California on May 21, 2018

2
Everyone

Check in staff were courteous but they gave me a room which is already given to someonelse, looked like they have no idea who stays in which room. I went down and told them . They gave another room, did not even apologize for the mistake. Next room was smelling of cigarette smoke. I called the front desk and asked about it and there response is all rooms r non smoking... hahah as if people don’t smoke if there is sign which says non smoking.... For the amount of money I spent in so called 4star hotel it is crappy

By , from winchester, va on May 20, 2018

5
Everyone

Hotel had a nice view of the city and was very clean. Very friendly staff and good amenities.

By on May 15, 2018

5

loved it!

Everyone

I would stay here again. It was within walking distance to everything! Beautiful city!

By , from Seattle Washington on May 6, 2018

5
Everyone

It was very pleasant, we would stay here again. Friendly, helpful staff.

By on Mar 25, 2018

5

one issue

Everyone

The hotel is excellent But the parking can be expensive specially in the parking lot outside the hotel. Other things are goods

By on Mar 24, 2018

5
Everyone

Close to most things that we wanted to visit, made easy to get around. Staff was able to hold our luggage after check out so we could explore more before our flight

By on Mar 12, 2018

5
Everyone

Wonderful place to stay. Valet parking attendants, front desk staff, cleaning staff and bag check attendant were ALL very friendly, courteous, and pleasant! Great job to you ALL. thank you.

By on Mar 12, 2018

4

one night stay

Everyone

The check in was fast. The room was spacious with a good view. I took a shower and noted that the water drained very slowly from bathtub. When we returned to room at night the lock would not work. It took about 30 minutes to get the door open by the security staff. They gave us a hotel credit, which we had to use before check out.

By , from Chicago suburb on Mar 5, 2018