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Sofitel Chicago Magnificent Mile

4.5 out of 5.0

Recent guest reviews

This was one of the best hotel experiences I have ever had.

Perfect location Helpful staff too with good recommendation

This is a great hotel in the heart of Michigan Mile area.

Overall great experience. The absence of pool and yoga classes were balanced by accessibility to Equinox 2 blocks away and met all expectations

The hotel staff is second to none! They are genuinely exceptional.

Easy access to major attractions and restaurants. Friendliest and most helpful staff I have encountered.

This is the third time am staying in here. Although the room temperature is at 68-70, I sweat like anything while sleeping on the bed at nights and this has happened during every visit. May be something to do with the head ting system.

I was only in town on business. My wife decided to join me because she'd never been to Chicago. The hotel alone was worth the trip. This hotel played a part in our experience on the Mile being one of the best we've ever had. I paid to upgrade to a luxury room - city view and there's no doubt it was worth it. We thought we were going to have to endure January in Chicago and ended up not wanting to leave.

I arrived early and assumed I would not be able to check in. I was upgraded and allowed early check in complimentary. The staff were very cordial and helpful. I would definitely stay here again.

The hotel is one block from the tallest building in town, close to everything. Beautiful and great service

Very nice and accommodating staff and facilities. We will stay here again!

The hotel is actually quite nice, clean with interesting architecture. The staff I found to be pompous. The location is great and the rooms are really nice (maybe just a touch small). The clientele was very diverse. Many were from overseas. This hotel definitely has an European flare. I guess its just not my thing.

One of the cleanest hotels I've ever stayed in -- even the corners in the bathroom were spotless. The room was beautiful, clean and we loved the robes and slippers. The staff greeted us warmly and made us feel right at home, the doormen were quick and thoughtful. Customer service was excellent from every staff person we encountered. I look forward to staying at Sofitel again!

Fantastic Location, My stay was comfortable and breakfast was delicious. The restaurant needs new decoration.

Everything about this hotel was great. The staff was friendly and accommodating with each interaction. Loved the location and the bed was really comfortable.

Superb service, spectacular view, excellent experience, easy access location and extremely quiet!

Room smelled like pencil lead. Great staff, nice location.

It's perfectly located one block away from the Michigan Avenue. Nice design with extra comfortable beds! I'll enjoy a third time for sure.

Lovely room, beautiful lobby, exquisite breakfast in main floor restaurant--French press coffee and meal were efficient while also gourmet, even at 7:00am! Desk staff were warm and welcoming while making you believe you may have stumbled upon a Vogue photo-shoot. Bouquets of flowers in the lobby, delicious room service that arrives within the promised 30 minutes, marble bathroom, tasteful contemporary furnishings...and did I tell you about the wonderful location?

The Sofitel is a gem in the best part of Chicago. The serveice is first class, and the room was outstanding! We love it!

20 E Chestnut St Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Chicago Water Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Near North Side, Sofitel Chicago Magnificent Mile is within a 5-minute walk of John Hancock Center and within 15 minutes of other popular attractions like Chicago Water Tower. This 4.5-star hotel has 415 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi. It's in central Chicago and also a short walk from Tribune Tower and Wrigley Building.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All of Sofitel Chicago Magnificent Mile's 415 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

At Sofitel Chicago Magnificent Mile, guests have access to a 24-hour fitness center, free WiFi in public areas, and 2 meeting rooms. Valet parking is available for USD 71 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, a library, and express check-out.

Room options

Luxury Room, 1 King Bed, City View (Floors 22-32)

King 1 | Sleeps 2

Superior Room, 1 King Bed (Floors 11-21)

King 1 | Sleeps 2

Suite, 1 King Bed, Corner (Prestige)

King 1 | Sleeps 4

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Sofitel Chicago Magnificent Mile

Everyone (12) Couples (85) Business (24) Family (17) Other (6) Friends (6)
5

excellent

Everyone

This was one of the best hotel experiences I have ever had.

By on Jun 2, 2017

5

a special few days

Everyone

Perfect location Helpful staff too with good recommendation

By , from B on May 28, 2017

5

great michigan mile hotel

Everyone

This is a great hotel in the heart of Michigan Mile area.

By , from Colorado on May 9, 2017

5

great location and cleanliness

Everyone

Overall great experience. The absence of pool and yoga classes were balanced by accessibility to Equinox 2 blocks away and met all expectations

By , from connecticut on Mar 19, 2017

4

beautiful hotel...

Everyone

The hotel staff is second to none! They are genuinely exceptional.

By on Mar 18, 2017

5

good location, very friendly and helpful staff.

Everyone

Easy access to major attractions and restaurants. Friendliest and most helpful staff I have encountered.

By on Feb 6, 2017

3

close to my customer location

Everyone

This is the third time am staying in here. Although the room temperature is at 68-70, I sweat like anything while sleeping on the bed at nights and this has happened during every visit. May be something to do with the head ting system.

By on Jan 20, 2017

5

wish i could have stayed longer.

Everyone

I was only in town on business. My wife decided to join me because she'd never been to Chicago. The hotel alone was worth the trip. This hotel played a part in our experience on the Mile being one of the best we've ever had. I paid to upgrade to a luxury room - city view and there's no doubt it was worth it. We thought we were going to have to endure January in Chicago and ended up not wanting to leave.

By on Jan 17, 2017

4

downtown hotel close to night life

Everyone

I arrived early and assumed I would not be able to check in. I was upgraded and allowed early check in complimentary. The staff were very cordial and helpful. I would definitely stay here again.

By , from P on Nov 25, 2016

Review comment responded on Dec 2, 2016

Dear Jeff, Thank you very much for your review and the pictures you shared! We are delighted to know you enjoyed your stay and we are glad to see we were able to accommodate an early check in for you. We look forward to your next visit!

5

great hotel perfectly located

Everyone

The hotel is one block from the tallest building in town, close to everything. Beautiful and great service

By , from sunny isles on Nov 6, 2016