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Recent guest reviews

Very nice hotel. Bed was not comfortable, needs to be replaced.

The amenities were adequate, room service and quality of food was poor. Great location! Centrally located with lots of easily accessible shopping, museums, restaurants amongst other features in the downtown area. Walking distance to Michigan Avenue.

I’ve stayed here many times and it’s consistently good.

The beds were like slabs of concrete. Not very comfortable at all. We’ve stayed previously. Not sure if something changed.

I really did like almost everything about the experience. Only may have been better with better breakfast options at the building.

Everything is lovely. Great location but very quiet and little street noise.

Nice

Very good

Great stay

Very nice hotel!! Beautiful inside and out. Front desk was very kind and helpful. Everything was very clean. Linens and bed were very comfy. Wonderful view. Awesome toiletries

The friendly staff and quality of the suite.

E Chestnut St Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Downtown Chicago within a short walk of Michigan Avenue, Sofitel Chicago Magnificent Mile is within a mile (2 km) of other popular sights such as Lake Michigan. This 415-room, 4.5-star hotel has a restaurant, a 24-hour gym, and a 24-hour business center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:30 AM.


Rooms

Guests can expect 55-inch LCD TVs with digital channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls. Housekeeping is available on request.


Property features

Sofitel Chicago Magnificent Mile offers a 24-hour gym, meeting rooms, and a 24-hour business center. Valet parking is available for USD 76.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a computer station, express check-out, and free newspapers.

Room options

Superior Double Room, 2 Double Beds (Floors 6-32)

2 Double Beds | Sleeps 4

Junior Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Corner

1 King Bed | Sleeps 3

Classic Room, 1 King Bed (Floors 6-10)

1 King Bed | Sleeps 3

Guest reviews for Sofitel Chicago Magnificent Mile

Everyone (15) Couples (8) Family (8)
4
Partner Couples

Very nice hotel. Bed was not comfortable, needs to be replaced.

By on Aug 12, 2023

3
Family

The amenities were adequate, room service and quality of food was poor. Great location! Centrally located with lots of easily accessible shopping, museums, restaurants amongst other features in the downtown area. Walking distance to Michigan Avenue.

By on Jun 27, 2023

5
Partner Couples

I’ve stayed here many times and it’s consistently good.

By on Jun 10, 2023

3
Family

The beds were like slabs of concrete. Not very comfortable at all. We’ve stayed previously. Not sure if something changed.

By , from Indianapolis on Mar 11, 2023

Review comment responded on Mar 14, 2023

Bonjour Scott!Thank you sharing your review of our hotel! Sofitel prides itself on providing exemplary amenities and service. Please accept our apologies for your uncomfortable bed experience. Were you able to report this during your stay?We hope to have the opportunity to serve you again very soon here in Chicago!Sincerely,Beau W ButtacavoliDirector of Special ProjectsSofitel Chicago

4
Partner Couples

I really did like almost everything about the experience. Only may have been better with better breakfast options at the building.

By on Feb 16, 2023

Review comment responded on Feb 16, 2023

Bonjour Omer, We very much appreciate your rating of your stay at Sofitel Chicago Magnificent Mile. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are always open to further suggestions about our menus to satisfy our guests We are looking forward to welcoming you back to Sofitel Chicago Magnificent Mile very soon.

5
Family

Everything is lovely. Great location but very quiet and little street noise.

By on Jan 15, 2023

Review comment responded on Jan 15, 2023

Bonjour Sarah, Thank you for your great review! We look forward to welcoming you home the next time your travels bring you to Chicago!

5
Everyone

By on Jan 5, 2023

1
Everyone

By , from Cincinnati on Jan 1, 2023

5
Friends

Nice

By on Sep 25, 2022

Review comment responded on Oct 10, 2022

Bonjour Sharon!Thank You for your great review!We look forward to welcoming you back!Beau W ButtacavoliDirector Special ProjectsSofitel Chicago

5
Family

Very good

By on Aug 8, 2022

Sofitel Chicago Magnificent Mile

20 E Chestnut St, Chicago, IL 60611
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