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Crowne Plaza Chicago West Loop by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
American cuisine
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Merchandise Mart
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(59 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(124 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chicago

Crowne Plaza Chicago West Loop by IHG places you in Downtown Chicago, within a leisurely stroll of popular sights such as University of Illinois Chicago and Willis Tower. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Merchandise Mart - 16 min walk - 0.9 miles
  • Michigan Avenue - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.6 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk
  • ‪Sawada Coffee - ‬5 min walk
  • ‪Zeus Restaurant - ‬4 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Guests of Crowne Plaza Chicago West Loop by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 54.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include balconies, coffee makers, and laptop-compatible safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center.

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Hyatt House Chicago West Loop
Downtown Chicago
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,217 reviews
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The price is $184
Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 30 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60661,Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is free cancellation available at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Apr 26, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Chicago West Loop by IHG?

This hotel is situated in Downtown Chicago within a short 15-minute walk of Skydeck Ledge and also 19 minutes on foot from Cadillac Palace Theatre. You'll also find Millennium Park and Michigan Avenue within a short drive.

Is there parking available at Crowne Plaza Chicago West Loop by IHG?

Yes, covered parking is offered for USD 54 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza Chicago West Loop by IHG include a casino at the property?

No, Crowne Plaza Chicago West Loop by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Chicago West Loop by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Chicago West Loop by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as a restaurant.

Does Crowne Plaza Chicago West Loop by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Chicago West Loop by IHG serves buffet breakfast for a surcharge each morning at Rye Deli & Drink.

Will Crowne Plaza Chicago West Loop by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Chicago West Loop by IHG for a fee of USD 75.00 per accommodation, per stay.

Does Crowne Plaza Chicago West Loop by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza Chicago West Loop by IHG?

The closest major airport to Crowne Plaza Chicago West Loop by IHG is Chicago Midway Airport (MDW), which is 10.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.4 mi away (33-minute drive).

Are there rooms with balconies at Crowne Plaza Chicago West Loop by IHG?

Yes, every guestroom at Crowne Plaza Chicago West Loop by IHG comes with a balcony and some offer city views.

Does Crowne Plaza Chicago West Loop by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Chicago West Loop by IHG.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1386 out of 2093 reviews
Rating 8 - Good. 429 out of 2093 reviews
Rating 6 - Okay. 153 out of 2093 reviews
Rating 4 - Poor. 60 out of 2093 reviews
Rating 2 - Terrible. 65 out of 2093 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Stayed 1 night in Feb 2026

10/10 Excellent

julie

Stayed 1 night in Feb 2026

10/10 Excellent

Shanita

Liked: Cleanliness, property conditions & facilities
Staff nice and the hotel was beautiful
Stayed 3 nights in Nov 2025

10/10 Excellent

Kaylon, memphis

Stayed 1 night in Dec 2025

8/10 Good

Gernisha

Stayed 1 night in Jan 2026

8/10 Good

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
Service was fantastic. The room is spotless. I love that parking was just across the driveway.
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk was incredible. Very helpful and made us feel like valued guests. Staff at the restaurant was dofferent story but the foid was good.
Stayed 3 nights in Dec 2025

8/10 Good

cecil

Liked: Amenities, property conditions & facilities
Hallways needed vacuum. Our room was reserved for four adults. Insufficient towels and blankets. Not nearly as sharp as advertised. Good staff.
Stayed 1 night in Jan 2026

4/10 Poor

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
Never cleaned the room, no comforter on the bed, lack of cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

Christian

Stayed 1 night in Nov 2025

10/10 Excellent

Deontrelle

Stayed 1 night in Dec 2025

2/10 Terrible

Latrice

Disliked: Cleanliness, amenities, property conditions & facilities
I was charged parking twice the water wouldn’t go down and the sink or tub not my first time staying here but my worst time
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect location and great value for the price
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and room and hotel smelled fresh. Sounds funny but some hotels have areas that stink. Water pressure was excellent and service was exceptional!
Stayed 1 night in Jan 2026

6/10 Okay

Simone

Liked: Cleanliness, staff & service
Remote for the TV barley works, other then that it was pretty average.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Most def recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities
Accomodated an early check in for me. Followed up via text to enure there were no issues and i didn't need anything. Friendly and accommodating staff. Decent room for the price. Clean and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Zuriel

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin Anthony

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Check in went great! The staff was super friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The receptionist called up to ask if there were any concerns which was a nice touch! The included breakfast option was great. There was a variety of foods to choose from!
Stayed 1 night in Jan 2026

8/10 Good

Ashanti

Stayed 2 nights in Jan 2026

2/10 Terrible

Pauline

Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Desharra

Stayed 1 night in Dec 2025

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