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Crowne Plaza Chicago West Loop

3.5 out of 5.0

Recent guest reviews

Location was ideal. Quality of property was very was disappointing. I stay in many Hotels, Hilton’s specifically which is why I chose this one, very poor quality for the money.

Great hotel and very clean. Loved our stay here. The parking was easy and the staff was very helpful.

Love the location and the room is quite nice and clean

Everything was excellent. Price was high but this was a convention weekend. Excellent restaurant. All u can eat and it was great

Great location, nice rooms, no issues. The on site restaurant doesn't offer much but there are a lot of local delivery options.

I liked that the staff was nice, the property was very clean. The property was close to a lot of good shopping and places to eat. There was nothing I didn't like about the hotel.

The only complaint I had was the extra deposit of $100 that I didn’t know about

Sucked I was. Very disappointed in management I hope someone they love goes to hospital for ten days and that when asked for or refund to cancel they are told given one cuz of hotel policies too! Shame on them !!!!

Omg the hotel staff was so professional and nice will stay there again

Very walkable hotel, loved having a real balcony! The bed was very comfortable and I also felt the bathroom was larger than most hotels I am used to.

Great location for what we were doing easy and safe to get to.

The bar tender and waitress were very nice, but the front desk was not.

It would have been nice to have a fridge and microwave but other than that everyone was nice.

Very quick check in which my wife and i loved. No one wants to wait very long to get ro the room.

I booked a room here for me and a friend to attend a special concert, the venue was within walking distance which was important to me. There's also a nice big grocery store Marianos across the street and plenty of other touristy type stuff nearby. With no fridge in the room we had to keep going back to get ice to put in the cooler to keep drinks cold. I would stay here again, but make sure you plan what you're going to do about meals before you come so you don't end up spending $30+ on a basic breakfast for two people from the restaurant on site.

25 South Halsted Street Chicago IL

Hotel highlights

  • Close to Willis Tower and Skydeck Ledge
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Near West Side, Crowne Plaza Chicago West Loop is within a mile (2 km) of popular sights such as Willis Tower and Skydeck Ledge. This 398-room, 3.5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony, a coffee maker, and free weekday newspapers.


Property features

Crowne Plaza Chicago West Loop features a fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 49 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Non Smoking (Feature)

King 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking (Feature)

Full 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Chicago West Loop

Everyone (53) Couples (39) Business (14) Family (16) Friends (22) Other (7)
2
Friends

Location was ideal. Quality of property was very was disappointing. I stay in many Hotels, Hilton’s specifically which is why I chose this one, very poor quality for the money.

By on Jun 17, 2019

5
Families

Great hotel and very clean. Loved our stay here. The parking was easy and the staff was very helpful.

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Thank you for your feedback!

5
Partner Couples

Love the location and the room is quite nice and clean

By on May 26, 2019

Review comment responded on May 27, 2019

Thank you so much for staying with us!

5
Partner Couples

Everything was excellent. Price was high but this was a convention weekend. Excellent restaurant. All u can eat and it was great

By on May 23, 2019

Review comment responded on May 23, 2019

Thank you for taking the time to share your experience with us! We appreciate you staying with us and hope to see you for your next visit.

5
Partner Couples Families

Great location, nice rooms, no issues. The on site restaurant doesn't offer much but there are a lot of local delivery options.

By , from CT on May 21, 2019

Review comment responded on May 22, 2019

Thank you for the sharing your hotel experience with us! We appreciate you staying with us!

5
Everyone

By on Mar 30, 2019

Review comment responded on Apr 4, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family with small children Partner Couples

I liked that the staff was nice, the property was very clean. The property was close to a lot of good shopping and places to eat. There was nothing I didn't like about the hotel.

By on Mar 25, 2019

Review comment responded on Apr 4, 2019

Thanks for staying with us. We appreciate your feedback!

5
Friends

The only complaint I had was the extra deposit of $100 that I didn’t know about

By on Mar 14, 2019

Review comment responded on Apr 4, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Mar 1, 2019

Review comment responded on Apr 4, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Feb 24, 2019

Review comment responded on Apr 4, 2019

Thanks for staying with us. We appreciate your feedback!

Crowne Plaza Chicago West Loop

25 South Halsted Street, Chicago, IL 60661