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Recent guest reviews

The onsite parking garage was full, we had to pay $25 for parking 2 blocks down and walk back to the hotel. The king size room we booked was unavailable and was given a room with 2 fulls. The room was clean but the sliding bathroom door was broken so there was no way to close the door. We got in late so we didnt bother reporting it, as we just wanted to go to bed.

I really enjoyed the entire experience

First time at location. Everyone at the Hotel was very attentive and helpful. Great location, room sand hotel very clean. Very nice stay.

Only thing is the damn elevators cant servoce people fast enough

I enjoyed my stay, however what I didn't like od that U should really offer a Discount for ur Customers @ the Parking Garage!

This is a very clean and beautiful hotel

Road construction right outside window. Tons of noise. Staff was unhelpful with billing problem....just didnt care, already got my money

I like the balcony but I dislike the view that I had out my balcony window.

Loved the view and easy parking. Rooms were very clean.

I loved the buffet breakfast and the convenience of having stores like Walgreens and Ulta close by.

Good location and convenient location to Walgreen's and places to eat

Perfect if you are visiting UIC, if you like Greek food (it's in Greek town), and if you aren't planning on enjoying the view from your balcony. Every staff person I interacted with (Vernell at check-in, Roni at check-out, housekeeping, the concierge, the staff person who took my room service order and brought it up) was friendly, professional, and attentive. My room was fine for getting my work done-- but there was noise from the freeway and outside construction, and my heater and room telephone were not functioning during my stay.

The hotel had a modern feel to it.the lobby was really nice. I had a room with a balcony overlooking the city. It was beautiful.

The Crowne Plaza Chicago West Loop was a pleasant stop for the night. It's very close to Union Station -- we were able to walk with our luggage. The room was very clean but very basic. The location made it walkable to many nice eateries and other shops in the area.

This hotel has a very friendly, professional staff, especially the concierge/bellmen. They also had a great rate.

South Halsted Street Chicago IL

Hotel highlights

  • Walking distance to Willis Tower and University of Illinois Chicago
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Crowne Plaza Chicago West Loop, an IHG Hotel places you in Downtown Chicago, within a leisurely stroll of popular sights such as Willis Tower and University of Illinois Chicago. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a local cuisine breakfast is served for a fee on weekdays from 8:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM.


Rooms

The 398 rooms are soundproofed and have an array of amenities, including balconies, coffee makers, and free weekday newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of Crowne Plaza Chicago West Loop, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 54 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Luxury Room, 1 King Bed, Non Smoking, Corner (Balcony)

1 King Bed | Sleeps 2

Luxury Room, 1 King Bed, Non Smoking, Balcony (Feature)

1 King Bed | Sleeps 2

Luxury Room, 1 Twin Bed, Non Smoking, Balcony (Balcony)

1 Twin Bed | Sleeps 4

Standard Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza Chicago West Loop, an IHG Hotel

Everyone (25) Couples (12) Family (11)
2
Partner Couples

The onsite parking garage was full, we had to pay $25 for parking 2 blocks down and walk back to the hotel. The king size room we booked was unavailable and was given a room with 2 fulls. The room was clean but the sliding bathroom door was broken so there was no way to close the door. We got in late so we didnt bother reporting it, as we just wanted to go to bed.

By on Nov 6, 2021

Review comment responded on Dec 27, 2021

Thank you for your review

5
Family Partner Couples

I really enjoyed the entire experience

By on Sep 14, 2021

Review comment responded on Sep 27, 2021

Thank you for your review!

5
Partner Couples

First time at location. Everyone at the Hotel was very attentive and helpful. Great location, room sand hotel very clean. Very nice stay.

By , from Harvest on Sep 13, 2021

Review comment responded on Sep 27, 2021

Thank you for your review and feedback! We hope to see you again soon!

5
Partner Couples Friends

Only thing is the damn elevators cant servoce people fast enough

By on Sep 8, 2021

Review comment responded on Sep 8, 2021

Thanks for your feedback

4
Family

I enjoyed my stay, however what I didn't like od that U should really offer a Discount for ur Customers @ the Parking Garage!

By on Aug 25, 2021

Review comment responded on Aug 29, 2021

Thank you for choosing to stay with us. We value your feedback.

5
Partner Couples

This is a very clean and beautiful hotel

By on Aug 20, 2021

Review comment responded on Sep 27, 2021

Thank you for your review!

4
Everyone

By on Aug 11, 2021

1
Family

Road construction right outside window. Tons of noise. Staff was unhelpful with billing problem....just didnt care, already got my money

By on Aug 3, 2021

Review comment responded on Sep 27, 2021

Thank you for your review and feedback and apologies for the issues you experienced. We take all feedback into consideration as we work to ensure all guests have a wonderful stay.

5
Partner Couples Business Business

I like the balcony but I dislike the view that I had out my balcony window.

By on Jun 14, 2021

Review comment responded on Jun 22, 2021

Thank you for staying with us! We appreciate your feedback!

3
Everyone

By on Mar 11, 2020

Review comment responded on Mar 13, 2020

Thanks for your review!

Crowne Plaza Chicago West Loop, an IHG Hotel

25 South Halsted Street, Chicago, IL 60661
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