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Recent guest reviews

Loved the view and easy parking. Rooms were very clean.

I loved the buffet breakfast and the convenience of having stores like Walgreens and Ulta close by.

Good location and convenient location to Walgreen's and places to eat

Perfect if you are visiting UIC, if you like Greek food (it's in Greek town), and if you aren't planning on enjoying the view from your balcony. Every staff person I interacted with (Vernell at check-in, Roni at check-out, housekeeping, the concierge, the staff person who took my room service order and brought it up) was friendly, professional, and attentive. My room was fine for getting my work done-- but there was noise from the freeway and outside construction, and my heater and room telephone were not functioning during my stay.

The hotel had a modern feel to it.the lobby was really nice. I had a room with a balcony overlooking the city. It was beautiful.

The Crowne Plaza Chicago West Loop was a pleasant stop for the night. It's very close to Union Station -- we were able to walk with our luggage. The room was very clean but very basic. The location made it walkable to many nice eateries and other shops in the area.

This hotel has a very friendly, professional staff, especially the concierge/bellmen. They also had a great rate.

Great location. Hotel had issue with plumbing and we got a different room with one less bed than we had booked.

This was the nicest hotel we have ever stayed in. The bed was very comfortable, great water pressure in the shower, and an extensive complimentary buffet breakfast.

Only complaints are the paper thin blanket and no fridge in the rooms. Other than that it’s a good hotel

I enjoyed my stay here for 4 nights. The room was very clean and housekeeping clean the room really fast. It’s a bit pricey but the location of this hotel is very close to everything. The staff are friendly and helpful. The only problem here is with the price I paid, it doesn’t come with a complimentary breakfast. But overall, i enjoyed my stay and i had a blast in Chicago. Thank you Crowne Plaza@westloop

Location was ideal. Quality of property was very was disappointing. I stay in many Hotels, Hilton’s specifically which is why I chose this one, very poor quality for the money.

Great hotel and very clean. Loved our stay here. The parking was easy and the staff was very helpful.

Love the location and the room is quite nice and clean

South Halsted Street Chicago IL

Hotel highlights

  • Walking distance to Willis Tower and 311 S Wacker Dr
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Crowne Plaza Chicago West Loop places you in Near West Side, within a leisurely stroll of popular sights such as Willis Tower and 311 S Wacker Dr. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

The 398 rooms are soundproofed and have an array of amenities, including balconies, coffee makers, and free weekday newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of Crowne Plaza Chicago West Loop enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 54 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, Corner (Location)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Feature)

1 King Bed | Sleeps 2

Room, 1 Double Bed, Non Smoking (Feature)

1 Double Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza Chicago West Loop

Everyone (47) Couples (6) Family (8)
3
Everyone

By on Mar 11, 2020

Review comment responded on Mar 13, 2020

Thanks for your review!

3
Family

Loved the view and easy parking. Rooms were very clean.

By , from Roxana,il on Mar 10, 2020

Review comment responded on Mar 10, 2020

Thank you!

5
Everyone

By on Feb 27, 2020

Review comment responded on Feb 27, 2020

Thank you for your review!

5
Everyone

By on Jan 24, 2020

Review comment responded on Jan 24, 2020

Thank you for staying with us!

4
Everyone

I loved the buffet breakfast and the convenience of having stores like Walgreens and Ulta close by.

By on Jan 10, 2020

Review comment responded on Jan 11, 2020

Thank you for sharing your feedback with us!

5
Friends

Good location and convenient location to Walgreen's and places to eat

By on Dec 13, 2019

Review comment responded on Dec 13, 2019

Thank you for your review

3
Everyone

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

Thank you for your review

4
Business Business

Perfect if you are visiting UIC, if you like Greek food (it's in Greek town), and if you aren't planning on enjoying the view from your balcony. Every staff person I interacted with (Vernell at check-in, Roni at check-out, housekeeping, the concierge, the staff person who took my room service order and brought it up) was friendly, professional, and attentive. My room was fine for getting my work done-- but there was noise from the freeway and outside construction, and my heater and room telephone were not functioning during my stay.

By on Oct 11, 2019

Review comment responded on Oct 12, 2019

Thank you so very much for the amazing review!

4
Everyone

The hotel had a modern feel to it.the lobby was really nice. I had a room with a balcony overlooking the city. It was beautiful.

By on Oct 1, 2019

Review comment responded on Oct 1, 2019

Thank you for sharing your hotel experience. We are pleased that you enjoyed your room.

4
Family Partner Couples

The Crowne Plaza Chicago West Loop was a pleasant stop for the night. It's very close to Union Station -- we were able to walk with our luggage. The room was very clean but very basic. The location made it walkable to many nice eateries and other shops in the area.

By on Sep 26, 2019

Review comment responded on Sep 27, 2019

Thank you for sharing your review!

Crowne Plaza Chicago West Loop

25 South Halsted Street, Chicago, IL 60661
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