Crowne Plaza Chicago West Loop by IHG

3.5 star property
Hotel with a restaurant, near Millennium Park

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Daily buffet breakfast for a fee
Lobby
American cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Millennium Park
    ‪3 min drive‬
  • Place, Michigan Avenue
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(45 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(104 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of Willis Tower, Crowne Plaza Chicago West Loop by IHG is within a mile (2 km) of other popular sights such as State Street. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Willis Tower - 13 min walk - 0.7 miles
  • Merchandise Mart - 17 min walk - 0.9 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.6 miles
  • Michigan Avenue - 3 min drive - 1.6 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Jason's Deli - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪El CHE Steakhouse & Bar - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel with a restaurant, near Millennium Park
Guests of Crowne Plaza Chicago West Loop by IHG enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 54.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include balconies, coffee makers, and laptop-compatible safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 30 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60661,Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is free cancellation available at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Nov 23, 2025 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Chicago West Loop by IHG?

This hotel is situated in Downtown Chicago within a short 15-minute walk of Skydeck Ledge and also 19 minutes on foot from Cadillac Palace Theatre. You'll also find Millennium Park and Michigan Avenue within a short drive.

Is parking available on site at Crowne Plaza Chicago West Loop by IHG?

Yes, covered parking is offered for USD 54.00 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Does Crowne Plaza Chicago West Loop by IHG include a casino at the property?

No, Crowne Plaza Chicago West Loop by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Chicago West Loop by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Chicago West Loop by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as a bar.

Are there hot tubs at Crowne Plaza Chicago West Loop by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Chicago West Loop by IHG serves buffet breakfast for a surcharge each morning at Rye Deli & Drink.

Will Crowne Plaza Chicago West Loop by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Chicago West Loop by IHG for a fee of USD 75.00 per accommodation, per stay.

Does Crowne Plaza Chicago West Loop by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza Chicago West Loop by IHG?

The closest major airport to Crowne Plaza Chicago West Loop by IHG is Chicago Midway Airport (MDW), which is 10.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.4 mi away (33-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Chicago West Loop by IHG?

Yes, every guestroom at Crowne Plaza Chicago West Loop by IHG comes with a balcony with some featuring city views.

Does Crowne Plaza Chicago West Loop by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Chicago West Loop by IHG.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1068 out of 1645 reviews
Rating 8 - Good. 351 out of 1645 reviews
Rating 6 - Okay. 124 out of 1645 reviews
Rating 4 - Poor. 52 out of 1645 reviews
Rating 2 - Terrible. 50 out of 1645 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kyesha C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Sylvie

Stayed 2 nights in Aug 2025

10/10 Excellent

Johnny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay the staff was very friendly
Stayed 1 night in Aug 2025

8/10 Good

David, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is very nice -- clean & attractive. The bed was comfortable. Unfortunately, the elevators, hallways, and occasionally the lobby were stuffy and warm. The water pressure on the 17th floor could have been better, but the view!
Stayed 4 nights in Aug 2025

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Stayed 3 nights in Jul 2025

10/10 Excellent

Myriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks beautiful place
Stayed 3 nights in Jul 2025

4/10 Poor

Yanzhong

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Parking was challenging and the staff was not helpful (even misleading).
Stayed 1 night in Jun 2025

6/10 Okay

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is beautiful and it's in a convenient area. My only gripe is the way the deposit is set up. $75 per night plus a $30 processing fee, it's been one week and I have not received my deposit back. Most hotels release the deposit 2 days after check out
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Beds are comfortable, but the cleanliness of the bathroom was not good. Also the bathroom needs to be updated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2025

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beds super comfy

Really nice stay , beds super comfortable, very clean room
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Coley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

GABRIELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated, it is very clean, the breakfast was delicious
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Stayed 2 nights in Jul 2025

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, staff & service

AWESOME Experience

Make sure you do not pay for the travel insurance the term are impossible to meet to collect.
Stayed 1 night in Jul 2025

8/10 Good

john

Traveled with partner
Disliked: Amenities, property conditions & facilities
Would not recommend this property Check in was 3:00 I arrived at 4;45 and they told me my room was unavailable I would have to wait There was supposed to be discounted parking $54/day they told me they were sold out I would have pay full rate of $60 When I asked to speak with the manager they immediately found a room and a parking spot There was supposed to be a bar / restaurant available however it closed at 5:00 on weekends Would definitely NOT GO BACK!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the West Loop, easy walk to restaurants, river and if you enjoy getting steps in, like we do, walk to Magnificent Mile, The Bean and Pier! Breakfast Buffet was decent, food was cold that should’ve been war/hot.
Stayed 2 nights in Jul 2025

8/10 Good

Kerby

Stayed 3 nights in Jul 2025

8/10 Good

Gabriella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and close to a lot of good restaurants and bars. Also walkable to the downtown area, but with a bus stop 5 minutes away.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali

Stayed 5 nights in Jun 2025

8/10 Good

Isabel

Stayed 3 nights in Jul 2025