The views of the city were amazing from our room. We enjoyed our stay very much!
Rooms need good cleaning: sheets were stained, lack of edge vacuuming, bathroom floor corners were filthy as well. Sunday morning at 8:40 there was no food, no coffee, no breakfast attendant. The front desk person came with an attitude and was helpless. No apologies, nata... Only the weekend manager helped with the restocking. Be aware, on weekends pool opens at 9 am and check out time is Noon. So, you have only 3 hours to use the pool, sauna, and steam room. Even Wi Dells money-greedy resorts will let you to stay all day ;-)
The view was amazing. The complimentary continental breakfast was a nice addition. The room was well appointed and comfortable.
Stunning views. Wonderful service. Definitely coming back for Xmas!
Great location and spectacular views. The front desk staff could use some additional training in customer service. I've never been checked-in by a less enthusiastic woman. Not friendly, not helpful.
Breathtaking views. Far exceeded my expectations! Highly recommend. Hotel staff were welcoming, attentive and very helpful. This hotel is the top floor of an office building. You check in on the ground floor and get a key card to swipe to get into a bank of elevators and then head to the top floor. There was no restaurant, bar or room service that I could see, but ice is available and we ordered a pizza to the front desk with no problem. The views are spectacular. Room is spacious, clean and comfortable. Great bath.
Getting an Orbitz rep who speaks English is impossible! I spent over two hours trying to get an answer to the question: If I make a reservation and later the price drops for the room on the same date, am I entitled to the lower price? Because no one speaks English this reservation cost me $30.00 more than it should. I'll never use Orbitz again!
The rooms for this hotel are located on the top (40th) floor of the 440 S Lasalle building so our view was amazing! The parking was very reasonable compared to most of the other hotels I searched in the vicinity. Great location! The bedding was sooooo comfortable, including the giant pillows and down comforter!
Beautiful room and excellent staff. Elevators were a bit tricky.
This hotel isn't your typical hotel. The actual hotel is one floor at the top of a building mainly occupied by financial institutions. So don't be confused if you think you're in the wrong place (as I was). The "front desk staff" is actually both staff for the hotel and security for the building. The gym is very nice for a "hotel". It's actually a private club for members. They have an indoor driving range, a nice pool, and I believe a basketball court. The bedding was very very comfortable. I will definitely stay here again.
The hotel located in the financial district is very convenient to the Willis Tower. If you plan to use the pool and have children forget it. That is only available on weekends. It's part of a private athletic club, and that was not spelled out online. We arrived for a one night stay hoping to just use the pool for a bit and that was not possible.
Located in The Loop, The Buckingham Hotel is a leisurely stroll from popular sights such as Willis Tower and Grant Park. This 3.5-star resort has 21 rooms and welcomes guests with a coffee shop/café, a 24-hour business center, and a conference center.
You can sip a beverage at the coffee shop/café.
The 21 rooms have an array of amenities, including iPads, minibars, and coffee makers. Guests can expect to find 39-inch LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Safes, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Guest of The Buckingham Hotel enjoy features like a conference center, a 24-hour business center, and coffee in a common area. Self parking is available for USD 38 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this boutique resort include a microwave in a common area, a computer station, and a terrace.
The views of the city were amazing from our room. We enjoyed our stay very much!
Rooms need good cleaning: sheets were stained, lack of edge vacuuming, bathroom floor corners were filthy as well. Sunday morning at 8:40 there was no food, no coffee, no breakfast attendant. The front desk person came with an attitude and was helpless. No apologies, nata... Only the weekend manager helped with the restocking. Be aware, on weekends pool opens at 9 am and check out time is Noon. So, you have only 3 hours to use the pool, sauna, and steam room. Even Wi Dells money-greedy resorts will let you to stay all day ;-)
I want to apologize for the cleanliness issues that you encountered during your stay, we take these concerns very seriously and have addressed this with our housekeeping staff. Additionally we have worked to increase our breakfast offerings moving forward. Our partnership with the athletic club allows us to provide their amenities to our guests but we are subject to their hours since they are a separate entity. I apologize about the inconvenience but I want to thank you for bringing these things to our attention so we can get better.
The view was amazing. The complimentary continental breakfast was a nice addition. The room was well appointed and comfortable.
Thank you for your kind words, we appreciate you!
Stunning views. Wonderful service. Definitely coming back for Xmas!
Thank you for the kind review, we are glad to hear you enjoyed your stay and we would be delighted to have you back for Christmas.
Thank you for the great review!
Great location and spectacular views. The front desk staff could use some additional training in customer service. I've never been checked-in by a less enthusiastic woman. Not friendly, not helpful.
Hi KB, Thank you for your feedback, we will share this information with management. It's important you're always greeted with a smile, and we apologize that was not the case!
Thank you for the 5/5!
Breathtaking views. Far exceeded my expectations! Highly recommend. Hotel staff were welcoming, attentive and very helpful. This hotel is the top floor of an office building. You check in on the ground floor and get a key card to swipe to get into a bank of elevators and then head to the top floor. There was no restaurant, bar or room service that I could see, but ice is available and we ordered a pizza to the front desk with no problem. The views are spectacular. Room is spacious, clean and comfortable. Great bath.
Thank you for your detailed and well written review! We were happy to have you and hope to have you as a guest again in the near future!
Getting an Orbitz rep who speaks English is impossible! I spent over two hours trying to get an answer to the question: If I make a reservation and later the price drops for the room on the same date, am I entitled to the lower price? Because no one speaks English this reservation cost me $30.00 more than it should. I'll never use Orbitz again!
The rooms for this hotel are located on the top (40th) floor of the 440 S Lasalle building so our view was amazing! The parking was very reasonable compared to most of the other hotels I searched in the vicinity. Great location! The bedding was sooooo comfortable, including the giant pillows and down comforter!
Hi Lauren, Thank you for staying with us, we're glad you enjoyed it!