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Recent guest reviews

Great property, nice lap pool

Loved the hotel. I will come back to this hotel in the future.

Loved this hotel. Everything about it was fantastic. From check-in, staff, room, all was great. I don't know if I have ever been in a hotel with better, more friendly, accommodating staff. They were wonderful!

I loved the location of this hotel. The staff was super friendly and the bar had a great vibe.

Beautiful views of the lake. Awesome staff. Rooms were clean and well appointed.

My room was not clean. The previous guest left their toiletries in the shower and we didn’t realize it until the next day when we used the shower. I also noticed a red stain on our comforter. Cleanliness should have been too notch. There was no turn down service and beware of the unexpected room service charges.

Great location, the hotel is a bit older but still very nice, beds were comfortable and the gym and pool are great! the food is just amazing and the view from their restaurant is fantastic, everyone was super helpful and nice. I will definitely consider staying here again!

Have really nice room with seating next to the window, so nice to chat while observing Chicago.

We had issues with the cleaning staff who neglected to clean all together one of our rooms. My room was not properly made up outside of the bed being made. The room service brought up cold food on two occasions. It was quite dissapointing.

N Michigan Ave Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and Water Tower Place
  • Free WiFi in rooms (speed: 50+ Mbps) and in public areas
  • Onsite dining
  • Spa

Located in Downtown Chicago, Park Hyatt Chicago is adjacent to Chicago Water Tower and within a 5-minute walk of other popular sights like John Hancock Center. This 182-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. Centrally located in Chicago, the hotel is connected to a shopping center and also a short walk from Museum of Contemporary Art and Chicago Riverwalk.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

65-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, espresso makers, and free newspapers are also available.


Property features

Guests of Park Hyatt Chicago enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for USD 78 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Room, 2 Double Beds, Lake View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Lake View

1 King Bed | Sleeps 3

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Guest reviews for Park Hyatt Chicago

Everyone (21) Couples (11) Business (2) Family (5) Other (3) Friends (1)
5
Everyone

By on Dec 16, 2021

5
Everyone

By on Dec 6, 2021

5
Everyone

Great property, nice lap pool

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Thank you for taking the time to review the hotel. We are glad you enjoyed your stay and your time at the pool. We hope to welcome you back soon.

5
Family

Loved the hotel. I will come back to this hotel in the future.

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Thank you so much for your feedback. We appreciate your response and are glad you enjoyed your experience at the Park Hyatt Chicago! We hope to welcome you back soon!

5
Partner Couples

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

Thank you so much for your feedback. We appreciate your response and are glad you enjoyed your experience at the Park Hyatt Chicago! We hope to welcome you back soon!

5
Everyone

By on Jun 1, 2021

Review comment responded on Jun 11, 2021

Thank you so much and we look forward to serving you again in the future!

5
Everyone

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for taking the time to review the hotel. We are glad you enjoyed your experience at the Park Hyatt Chicago. We hope to welcome you back soon!

5
Everyone

By on Nov 27, 2019

Review comment responded on Nov 29, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Nov 20, 2019

Review comment responded on Nov 21, 2019

Thank for taking the time to review the hotel. We are glad you enjoyed your Park Hyatt experience. We hope to welcome you back soon.

5
Everyone

By on Oct 20, 2019

Review comment responded on Oct 20, 2019

Thank you for taking the time to review the property. We are glad you enjoyed your Park Hyatt experience! We hope to welcome you back soon.

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