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Recent guest reviews

This property is right on the lake. The views are spectacular! The staff is very polite. They’re taking precautions for guest safety. The bar is beautiful and is open till midnight. The terrace on the 7th Floor is nice, great place to see the fireworks from the Navy Pier.

The staff was extremely nice and helpful! The room was a little small and furniture could use a little updating! Overall good stay! Beautiful Lake View from our room.

Everyone at the hotel was great, close to shopping and dining, would definitely recommend

Great location, nice views of the lake, fairly quiet compared to other city properties. Some minor things need updated in the rooms, but not a major detractor.

Loved the location the best! It was so easy to get anywhere around that area!

swimming pool access is difficult for elderly guest. Steps to exit and enter would make it more usable.

location was great and the staff was wonderful. Ray Patton did a great job after I fell in the lobby, my own fault.

Staff is very friendly, and the location is great. However, the room is not very clean. I found snack chips and hair on my bed.

Friendly and helpful staff. Loved the complimentary coffee in the morning. Great view from my room and close to lots of activities.

Great vibe and staff. The view from the room was AMAZING!

it was a great location and loved my view. not a fan of the resturant

Parking in Chicago sucks (BE PREPARED). I'm 8 months pregnant and was spending my babymoon at the W Lakeshore after my maternity shoot. We found out the hard way we'd lose our parking at midnight. The valet seeing our plight comped us with hotel parking (not cheap) so we could get our car off the street and I wouldn't have to walk so far the next day when we checked out. Sometimes its the little things! We'll definitely be back!

Location was great! Bed was not the best, no coffee maker in room or frig. otherwise it worked.

Wonderful location and the staff went above and beyond to make our stay extra special! Everyone was thoughtful, helpful and happy all around!

N Lake Shore Dr Chicago IL

Hotel highlights

  • Walking distance to Grant Park and Chicago Riverwalk
  • Free WiFi in public areas
  • Onsite dining
  • Health club

Located in Near North Side, W Chicago - Lakeshore is within a 10-minute walk of popular sights such as Grant Park and Northwestern Memorial Hospital. This 520-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6 AM to 10:00 AM.


Rooms

W Chicago - Lakeshore's 520 rooms are air-conditioned and provide iPod docks, free weekday newspapers, and free bottled water. Guests can expect to find WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include safes, phones, and ironing boards.


Property features

Renovated in 2015, W Chicago - Lakeshore offers a health club, free WiFi in public areas, and conference space. Self parking is offered for USD 43.00 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, a free grocery shopping service, and express check-in.

Room options

Fabulous Room, Room, 2 Double Beds, Non Smoking, Lake View

2 Double Beds | Sleeps 4

Fabulous Room, Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 2

Spectacular Room, Room, 2 Double Beds, Non Smoking, Lake View

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking, City View (Wonderful Room)

2 Double Beds | Sleeps 4

Guest reviews for W Chicago - Lakeshore

Everyone (26) Couples (9) Family (15)
5
Everyone

This property is right on the lake. The views are spectacular! The staff is very polite. They’re taking precautions for guest safety. The bar is beautiful and is open till midnight. The terrace on the 7th Floor is nice, great place to see the fireworks from the Navy Pier.

By on May 3, 2021

4
Partner Couples

The staff was extremely nice and helpful! The room was a little small and furniture could use a little updating! Overall good stay! Beautiful Lake View from our room.

By on Mar 22, 2021

1
Everyone

By on Feb 22, 2021

Review comment responded on Mar 5, 2021

Thank you for feedback! We encourage all our guest to tell us details on how we can make their experience better. Please feel free to reach out to us directly so that we can have more information on how we can make your stay better in the future. The management team W Chicago – Lakeshore

5
Everyone

By on Jun 27, 2020

5
Friends

Everyone at the hotel was great, close to shopping and dining, would definitely recommend

By on Mar 9, 2020

4
Partner Couples

Great location, nice views of the lake, fairly quiet compared to other city properties. Some minor things need updated in the rooms, but not a major detractor.

By on Jan 12, 2020

5
Family Family with small children

Loved the location the best! It was so easy to get anywhere around that area!

By on Dec 31, 2019

5
Family Family

swimming pool access is difficult for elderly guest. Steps to exit and enter would make it more usable.

By on Dec 26, 2019

5
Family Family

location was great and the staff was wonderful. Ray Patton did a great job after I fell in the lobby, my own fault.

By on Dec 24, 2019

3
Family

Staff is very friendly, and the location is great. However, the room is not very clean. I found snack chips and hair on my bed.

By on Dec 24, 2019

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