Very good locatiom and hotel staff is super nice but pnly two elevators works.
We love the property and have stayed in the past. We don’t like that there is not balcony chairs. Our room was near a fire department so we slept very little. Last time, it was quiet.
Second time visiting this year. Nice rooms and amenities.
Too expensive for what We got. I believe I paid for a upgrade room and they give us any room
The view
Nice rooms.
Nice hotel the room was nice the inly bad qas the bathroom
Hotel was decorated with lots of Christmas decor with Christmas music. So nice to take pictures around the holiday season. Staff was very friendly and helpful.
Check in was fast and easy, very friendly. I really liked Christmas decorations it brought our spirits up during COVID.
I liked the architecture of the building and the pool. I did not like the woman who checked us in. On several occasions I came down from my room to ask questions because when I called the concierge desk the phone rang and no one answered. When I asked her where the pool towels were she first said there were none and then she said they were behind the jacuzzi which was wrong. One of the guests helped me find them. She is not good with customer service and her accent made it difficult to understand her especially while wearing a mask.
The hotel's gym has a half court b-ball court! It was so much fun!
I have gone to the bar within the hotel previously and had a blast so I decided to stay here. Unfortunately, the first room was not clean and smelled like smoke. There were even ashes on the curtains. The second room issued was smaller than the initial and generally felt like a downgrade. The third room ended up working. As a 4.5 star hotel, I do expect these things do not happen and that there is attention to detail, including ensuring that scuff marks are taken care of. This hotel should be a 4 at the maximum. Our room had breakfast included and this was defintely nice. The breakfast was buffet style and included a variety of American style breakfast. Hard boiled eggs, donuts, bagels, fruits, cereal, breads, oatmeal, omelets, waffles, etc. The breakfast was was nice and enjoyable.
Terrible. A lot of hidden fees and they don’t honor the rate of when I reserved the room. Orbits prices are different from when you check in
Located in The Loop, Radisson Blu Aqua Hotel Chicago is adjacent to Chicago Riverwalk and within a 5-minute walk of other popular sights like Grant Park. This 334-room, 4.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour health club.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 8:00 AM to 1:00 PM.
All 334 air-conditioned rooms provide coffee makers, free local calls, and free bottled water. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Laptop-compatible safes, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
At Radisson Blu Aqua Hotel Chicago, guests enjoy features like an indoor pool, a 24-hour health club, and a rooftop terrace. If you drive, self parking is USD 51 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Very good locatiom and hotel staff is super nice but pnly two elevators works.
Thank you for staying with us and sharing your feedback. We are excited that you enjoyed your stay and look forward to welcoming you back in the future.
We love the property and have stayed in the past. We don’t like that there is not balcony chairs. Our room was near a fire department so we slept very little. Last time, it was quiet.
Thank you for staying with us and sharing your feedback. We do no have chairs on our balcony due to the high winds in the city. We hope to see you again in the future,
Second time visiting this year. Nice rooms and amenities.
Thank you for staying with us again and sharing your feedback. We are excited that you enjoyed your stay and look forward to your return.
Too expensive for what We got. I believe I paid for a upgrade room and they give us any room
Thank you for staying with us and sharing your experience. We apologize that you feel the price was not adequate. Your input is valued in ensuring we improve for the future.
The view
Thank you for staying with us and sharing your feedback. We are excited that your enjoyed your stay and look forward to welcoming you back in the future.
Nice rooms.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Nice hotel the room was nice the inly bad qas the bathroom
Thank you for taking time to write a review. It's rewarding to learn that you find the condition of the room and facility very commendable. On the other hand, it saddens us finding out that your stay was anything less than satisfying due to the state of the bathroom at that time. We understand how you feel and we see the impact this had over your overall guest experience. We are doing the best we can to provide quality service and we sincerely apologize for any expectations we may have failed to meet. We appreciate the feedback and will use it in the further developments of the hotel in an effort to keep you and other guests happier on your future visits.
Hotel was decorated with lots of Christmas decor with Christmas music. So nice to take pictures around the holiday season. Staff was very friendly and helpful.
Thank you for staying with us. We are excited that you enjoyed our decor and your stay and look forward to welcoming you back in the future.
Check in was fast and easy, very friendly. I really liked Christmas decorations it brought our spirits up during COVID.
Dear Dina, Thank you for your review! We're delighted to hear that you enjoyed your visit and our holiday decor. We look forward to welcoming you again soon.
Thank you for staying with us and sharing your feedback. We are excited that you enjoyed your stay and look forward to welcoming you back in the future.