Too many hoodlums
Poor food Poor service Dirty coffee machine
Nice clean hotel
Everything was clean staff was very friendly rooms were beautiful the view was even better. Would definitely recommend and will come back if i return to Chicago.
I had a corner room with a wrap-around balcony — it was fabulous! I will request it again. I also really enjoyed the deep, soaking tub and shower. I didn’t like having to pay a resort fee when I did not use the pool or fitness center. I think there should be a way to charge only if you use those facilities.
Centrally located. Overall the room was good, but a few items in the bathroom did not work properly.
Beautiful place centrally located with a ton of amenities
The location was very good, close to riverwalk. But the service had several issues. The coffee machine in the room was broken, towels, water bottles, bedding were not stocked, phone was broken in the other room we booked, there was a leak in the ceiling.
I loved the friendliness of the staff, very easy check in and out, clean and spacious rooms (room 504), and my overall stay was great!! I will definitely stay at your hotel again when I travel to Chicago again 😃
Our mattress in our room was very uncomfortable. The outer edges were hard as could be. Seemed as though it was dragged out of an alley. Our patio door did not lock and hardwood floors severely scuffed in our room. Seemed as though the cleaning service may hv bn understaffed.
King balcony corner suite was run down. Broken lamp shade, burned out bulb, desk was disgusting, broken drawer, desk was unusable with tv on it. No mini bar, no lavazza coffee. Room service came Luke warm in plastic containers with plastic silverware. Definitely not a 4 star experience.
Parking was very expensive after the coatvof hotel room and resort fee parking should be free for guest
It was very nice and clean. Looks recently updated. Restaurant was slow to serve but I understand there are current staffing shortages. Front desk staff was friendly. It is the perfect location close to michigan ave and millenium park.
Located in Downtown Chicago, Radisson Blu Aqua Hotel Chicago is within a 10-minute walk of popular sights such as Millennium Park and Chicago Riverwalk. This 334-room, 4.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 8:00 AM to 1:00 PM.
Bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
At Radisson Blu Aqua Hotel Chicago, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. Parking is available for USD 59 per night (USD 75 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.
Thank you for your review
Thank you for your review.
Thank you so much for staying with us. We are excited that you enjoyed your stay at the Radisson Blu Aqua Chicago and are looking forward to welcoming you back soon.
Too many hoodlums
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. If I can be of any future service, please contact me.I wish you a great week and thank you again.
Poor food Poor service Dirty coffee machine
Thank you for staying with us and sharing your feedback. We are sorry that the service and food did not meet your expectations and appreciate your comments. We strive to exceed guest expectations each time and your insight will help us learn and be better in the future.
Nice clean hotel
Thank you for your high score. We pride ourselves on our hotels appearance. Come back and visit us soon.
Everything was clean staff was very friendly rooms were beautiful the view was even better. Would definitely recommend and will come back if i return to Chicago.
Thank you for staying with us and sharing your feedback. We are excited that you enjoyed your stay and look forward to welcoming you back in the future.
Thank you for your review