Skip to main content
Beginning of main content
 Chicago •1 Room
 Chicago • 1 Room
Book online or call 1-844-663-2276 Phone Number
< See all hotels

Embassy Suites - Chicago O'Hare - Rosemont

3.5 out of 5.0
Overview Reviews Amenities & Policies
5500 N River Rd, Rosemont, IL
1-844-663-2269
4.1
out of 5
"Good!"
See all 98 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

The hotel was good sized. The breakfast buffet was excellent and a great perk in staying there. Hotel staff was really nice and professional. A hotel maid did an extra nice job of cleaning my room and accommodating my schedule. My king bed suite was nice. The living room area by the door was OK, nothing out of the ordinary. A nice large TV was in the living room and made it functional, as well as the fridge & microwave. One thing that was a little awkward to use was the mirror attached to the bathroom wall, as it did not move up or down so I could reach it. Also, the shower stall was beautiful, but not thought out very well. It would have been much more easy for ppl to open a shower door to turn on the shower while it warmed up. Unfortunately, you had to enter the shower, lean over to turn on the water and try to avoid standing in cold water. The grab bar was near the shower stream, but not convenient when entering the shower. Great shower once it was warm. Very nice hotel. Would recommend it as being quiet and a good night’s sleep. Close to airport.

We liked the staff was all very friendly and helpful. Also liked it was within walking distance to entertainment and the train. Would have liked if the breakfast was offered a little longer.

For a high cost and great reviews i was dissapointed. Property needs upgrade.Furniture is worn and chipped.Stains not taken care of. Peeling wallpaper not gluued down. Our room had no AC till maintain fixed. Its the details that make or brake..Property poor, staff GREAT..

Had a unexpected $29.00 fee for parking. Plus and additional $25.00 fee for stay at motel. Orbits quoted with tax only $212.00. Did not like the surprise fees.

Very satisfied of reception,room, bell boy and shuttle bus driver to airport. Breakfast was rather poor.

Nice hotel by airport with free shuttle. Free breakfast

Great location. Staff is courteous. Facitkitss are old though...

Very Nice hotel and very helpful staff. We enjoyed staying there.

We like the Frank Lloyd Wright statue named Sprite outside the gift shop.

Very good , everything was excellent.. I didn’t really like what I ordered with room service..

Great close to airport great breakfast but very slow to pick up st international arrivals...so long a wait at late night not good

Helpful and friendly staff; breakfast and afternoon reception provided; walking distance to conference center and good restaurants; room could use an upgrade ( peeling bathroom ceiling); needed light blocking shades on door facing atrium.

Short visit. Nice hotel. Good service. Enjoy happy hours and breakfast.

N River Rd Rosemont IL

Hotel highlights

  • Walking distance to Donald E. Stephens Convention Center and Rosemont Theatre
  • Free cooked-to-order breakfast
  • Free WiFi in public areas
  • Onsite dining

Embassy Suites - Chicago O'Hare - Rosemont places you next to Donald E. Stephens Convention Center and within a 5-minute walk of other popular sights like Rosemont Theatre. This 294-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and a free airport shuttle.


Dining

Free cooked-to-order breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM. Enjoy a bite to eat at Basils Kitchen, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 294 recently renovated accommodations afford space to spread out with a separate bedroom and living rooms. 37-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, sofa beds, and microwaves.


Property features

Guests of Embassy Suites - Chicago O'Hare - Rosemont have access to an indoor pool, a 24-hour fitness center, and a spa tub. Parking is USD 29.00 per day (USD 35 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

Queen 2 | Sleeps 6
$104* Per night/room Nov 24 - Nov 25

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

King 1 | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Queen 2 | Sleeps 6

Suite, 1 King Bed, Non Smoking (Shower Only)

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Embassy Suites - Chicago O'Hare - Rosemont

Everyone (26) Business (19) Couples (22) Family (23) Friends (3) Other (5)
5
Everyone

By on Oct 6, 2019

Review comment responded on Oct 6, 2019

Thank you for taking a moment to share your experience. I am happy to hear you had a good stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5
Everyone

By on Sep 7, 2019

Review comment responded on Sep 14, 2019

Great to see you enjoyed your stay. Thank you for the wonderful rating, take care.

5
Everyone

The hotel was good sized. The breakfast buffet was excellent and a great perk in staying there. Hotel staff was really nice and professional. A hotel maid did an extra nice job of cleaning my room and accommodating my schedule. My king bed suite was nice. The living room area by the door was OK, nothing out of the ordinary. A nice large TV was in the living room and made it functional, as well as the fridge & microwave. One thing that was a little awkward to use was the mirror attached to the bathroom wall, as it did not move up or down so I could reach it. Also, the shower stall was beautiful, but not thought out very well. It would have been much more easy for ppl to open a shower door to turn on the shower while it warmed up. Unfortunately, you had to enter the shower, lean over to turn on the water and try to avoid standing in cold water. The grab bar was near the shower stream, but not convenient when entering the shower. Great shower once it was warm. Very nice hotel. Would recommend it as being quiet and a good night’s sleep. Close to airport.

By on Jul 4, 2019

Review comment responded on Jul 5, 2019

We thank you for taking time to provide your feedback and for staying with us. We are thrilled you enjoyed your stay and will take your comments under consideration and try to better the areas. We hope to see you next time you are in town.

5
Everyone

By on Jun 25, 2019

Review comment responded on Jul 5, 2019

We thank you for taking time to provide your feedback and for staying with us. We are thrilled you enjoyed your stay. We hope to see you next time you are in town.

5
Families Friends

We liked the staff was all very friendly and helpful. Also liked it was within walking distance to entertainment and the train. Would have liked if the breakfast was offered a little longer.

By , from Champlin on Jun 18, 2019

Review comment responded on Jun 18, 2019

We thank you for staying with us and glad you enjoyed yourselves. Thank you for your feedback and hope to see you on your next adventure. Take care!

3
Families

For a high cost and great reviews i was dissapointed. Property needs upgrade.Furniture is worn and chipped.Stains not taken care of. Peeling wallpaper not gluued down. Our room had no AC till maintain fixed. Its the details that make or brake..Property poor, staff GREAT..

By on May 25, 2019

Review comment responded on May 30, 2019

We are terribly sorry to hear about some of the cosmetic issues of the hotel and hotel rooms, we thank you for letting us know so we can address these areas. We are glad the staff was great and you enjoyed that portion of your stay. We hope to see you again in the future and hopefully it is better the next visit. Thank you for staying with us.

4
Families

Had a unexpected $29.00 fee for parking. Plus and additional $25.00 fee for stay at motel. Orbits quoted with tax only $212.00. Did not like the surprise fees.

By on May 7, 2019

Review comment responded on May 8, 2019

We thank you for staying with we thank you for your feedback. We are sorry about some of the surprises you experienced, we will make sure to address those. Hope to see you again.

1
Partner Couples

Very satisfied of reception,room, bell boy and shuttle bus driver to airport. Breakfast was rather poor.

By on Apr 20, 2019

Review comment responded on Apr 20, 2019

We are sorry we fell short of your expectations. We hope to see you again and we will work on bettering the issues you have addressed. Thank you for staying with us.

5
Everyone

By on Apr 17, 2019

Review comment responded on Apr 20, 2019

Thank you for the wonderful rating. Glad to see you enjoyed your stay. We hope to see you next time!

5
Everyone

Nice hotel by airport with free shuttle. Free breakfast

By on Jan 23, 2019

Review comment responded on Jan 24, 2019

We are glad to hear you enjoyed your stay. We will be here along with the shuttle and breakfast for the next time you are in town.

Embassy Suites - Chicago O'Hare - Rosemont

5500 N River Rd, Rosemont, IL 60018
url importing https://www.orbitz.com/Chicago-Hotels-Embassy-Suites---Chicago-O'Hare---Rosemont.h12636-p2.Hotel-Reviews