The staff I first encountered with a real professional and very friendly. The staff that I checked in with was argumentative needs to learn how to communicate with customers and appropriate way. The manager ignored the situation
The included airport shuttle and convenient location to ORD
Really nice breakfast & helpful staff
We thought we could park oir. Ar there during our trip. We were disappointed to find oit we couldnt
Shuttle and long time parking excellent ! Very convenient location
Very clean and friendly - building secure with entry cards - followed all Covid regulations
Dog barking all night kept me awake , not very happy
Super friendly and helpful service. Very careful about sanitation - Very close to O’Hare, but rooms are quiet
The bed is not comfortable caused us back pain I thought this hotel to the standard of Hilton ☹️
We had 3 rooms. We arrived later in evening. We ate dinner in the main lobby. The hotel gave us plates and forks. We cleaned up our mess and they then sanitized area. Hotel was clean, staff was nice. Hotel shuttle isn't specific to hotel but for area hotels.
Near to airport. Great staff, heated pool is added advantage
Great hotel! Nicely updated! Since all I check for in comments is info on bed bugs, I checked thoroughly and not a trace! It was very, very clean in our room!
The front desk lady had Great customer service. Very courteous
The staff was friendly and helpful, the room was clean, the complimentary breakfast had a lot of delicoius choices and the (also complimentary) shuttle to and from the airport was the icing on the cake.
Would stay again. The location is right near the airport.
check in was smooth, everyone was very nice! hotel was nice, rooms could use a little update, but they were clean. close to the airport and shuttle was smooth transition
Hampton Inn Chicago - O'Hare places you within 3 miles (5 km) of popular attractions like Rosemont Theatre and Fashion Outlets of Chicago. This hotel has 148 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 5:30 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.
All 148 air-conditioned rooms feature coffee makers, free weekday newspapers, and free local calls. 49-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also available.
Guests staying at Hampton Inn Chicago - O'Hare enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
The staff I first encountered with a real professional and very friendly. The staff that I checked in with was argumentative needs to learn how to communicate with customers and appropriate way. The manager ignored the situation
The included airport shuttle and convenient location to ORD
Thanks for staying with us. We appreciate your feedback!
Really nice breakfast & helpful staff
Thanks for staying with us. We appreciate your feedback!
Thank you for taking the time to write a review. We appreciate hearing customer feedback; it gives us the opportunity both to respond and improve! Please accept our apologies for your less than perfect experience. It is through feedback such as yours that we are able to improve our level of satisfaction. I will use your feedback to improve in the future.
Thank you for staying with us. We appreciate your feedback!
Thank you for your review. We are glad you enjoyed your stay
We thought we could park oir. Ar there during our trip. We were disappointed to find oit we couldnt
Thank you for taking the time to write a review. We appreciate hearing customer feedback; it gives us the opportunity both to respond and improve! I sincerely apologize if you found your room unsatisfactory; please accept our apologies for your less than perfect experience. It is through feedback such as yours that we are able to improve our level of satisfaction. I will use your feedback to improve in the future. The Hampton Inn will be undergoing renovations soon, and we would be thrilled to welcome you back to see them!
Shuttle and long time parking excellent ! Very convenient location
Thank you for your feed back. We are happy you enjoyed the stay!
Very clean and friendly - building secure with entry cards - followed all Covid regulations
Thank you for your feed back. We are happy you enjoyed the stay!
Dog barking all night kept me awake , not very happy
Good Morning, Please accept our apology for a restless evening as we were unaware of a pet in the adjacent room to yours. Upon further investigation, we did contact the guest who was away from the property. She did quickly return to soothe the animal. We hope this incident does not deter you from staying with us in the near future and we look forward to another opportunity to extend our hospitality.
Thank you for taking the time to write a review. We appreciate hearing customer feedback; it gives us the opportunity both to respond and improve! I sincerely apologize if you found your room unsatisfactory; please accept our apologies for your less than perfect experience. It is through feedback such as yours that we are able to improve our level of satisfaction. I will use your feedback to improve in the future. The Hampton Inn is undergoing renovations, and we would be thrilled to welcome you back to see them!