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Recent guest reviews

I left the property more than 24 hours and still waiting for my deposit and receipt.

I enjoyed our double bed room with a balcony on the 10th floor! Wonderful view of downtown rosemont and the O'Hare airport with planes leaving and returning. The room was very soundproof considering how close they were! If you can sleep through mild thunder, you'll be just fine here. There is not a microwave in the room, but one that each floor shares by the ice machine. Overall, this is not my first stay at this hotel nor will it be my last!

they have an option to have breakfast included for $10 more to your stay. 1 breakfast and 1 drink included. i expected a nice breakfast to be honest.. it is hyatt regency, historical hotel in chicago. all of their breakfast meals are premade, just needs to be microwaved. i truly dont get why they even have an option to include breakfast for $10 when their breakfast quality is horrible. the sandwich was all dried, french toast was too hard to chew.

Pros: Convenient, near to the airport, shuttle service to airport. Guest rooms were very small but i believe you get what you pay for, starbucks inside Cons: Water bottles kept in room if consumed will be charged. Do not think its complimentary like coffee kept in room.

We expect butter service and room quality from Hyatt

The front desk , I wish I new the names, I want to say Steve who greeted me on Wednesday July 29th just after 12pm and the young lady that checked me out Friday the 31st at 2:30 am was awesome as well. You have a very polite and helpful desk staff.

It was a great hotel,food is a little pricey but i ised uber eats after the first night and it was much cheaper. The staff was very nice and accommodating.

Positives: Nice hotel. Friendly staff. Negatives: The water pressure needed to be increased and the shower water temperature fluctuated the entire shower from very hot to warm.

Shuttle driver went right past me at airport pickup area. They put me in a room off of the square grid which meant maximum walk from elevator. Room amenities seemed dated. i expect better than paper cups and powdered milk with coffee service. Otherwise fine.

3rd time here very convenient, perfect for Stephens Conf center, never have to go outdoors!!!!

Nice and spacious design. Shuttle drivers were very helpful and courteous.

Updated and Clean Rooms, Friendly Staff. Close parking

Bryn Mawr Ave Rosemont IL

Hotel highlights

  • Walking distance to Donald E. Stephens Convention Center and Rosemont Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Hyatt Regency O'Hare Chicago places you next to Donald E. Stephens Convention Center and within a 10-minute stroll of other popular attractions like Rosemont Theatre. This 1095-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a free airport shuttle. It's connected to the convention center in central Rosemont and also close to Allstate Arena and Fashion Outlets of Chicago.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11:00 AM.


Rooms

All 1095 rooms feature iPod docks, coffee makers, and free newspapers. Guests can expect to find free WiFi and 65-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Hyatt Regency O'Hare Chicago, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, self parking is USD 34.00 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a microwave in a common area, and a computer station.

Room options

Premier Room, 1 King Bed, Tower

1 King Bed | Sleeps 4

Room, 2 Double Beds, Private Balcony

2 Double Beds | Sleeps 4

Premier Room, 2 Double Beds, Tower

2 Double Beds | Sleeps 4

Premier Suite, Tower (VIP)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency O'Hare Chicago

Everyone (40) Couples (4) Family (11)
1
Business Business

I left the property more than 24 hours and still waiting for my deposit and receipt.

By on Apr 8, 2021

Review comment responded on Apr 12, 2021

Thank you for this feedback, Anonymous.

5
Partner Couples

I enjoyed our double bed room with a balcony on the 10th floor! Wonderful view of downtown rosemont and the O'Hare airport with planes leaving and returning. The room was very soundproof considering how close they were! If you can sleep through mild thunder, you'll be just fine here. There is not a microwave in the room, but one that each floor shares by the ice machine. Overall, this is not my first stay at this hotel nor will it be my last!

By on Mar 10, 2021

Review comment responded on Mar 12, 2021

Thank you for this feedback!

5
Everyone

By on Feb 11, 2021

Review comment responded on Mar 2, 2021

Thank you!

2
Family with small children Family

they have an option to have breakfast included for $10 more to your stay. 1 breakfast and 1 drink included. i expected a nice breakfast to be honest.. it is hyatt regency, historical hotel in chicago. all of their breakfast meals are premade, just needs to be microwaved. i truly dont get why they even have an option to include breakfast for $10 when their breakfast quality is horrible. the sandwich was all dried, french toast was too hard to chew.

By , from rosemont on Feb 2, 2021

Review comment responded on Feb 2, 2021

Thank you for feedback. I will inform our culinary team with your thoughts.

5
Everyone

By on Jan 21, 2021

Review comment responded on Feb 1, 2021

Thank you! We hope to see you again soon!

3
Family Family

Pros: Convenient, near to the airport, shuttle service to airport. Guest rooms were very small but i believe you get what you pay for, starbucks inside Cons: Water bottles kept in room if consumed will be charged. Do not think its complimentary like coffee kept in room.

By , from Florida on Dec 10, 2020

Review comment responded on Dec 12, 2020

Thank you for this feedback. We hope to see you again soon!

4
Everyone

By on Oct 11, 2020

Review comment responded on Oct 14, 2020

Thank you!

5
Everyone

By on Sep 9, 2020

Review comment responded on Sep 9, 2020

Thank you!

2
Everyone

We expect butter service and room quality from Hyatt

By on Aug 22, 2020

Review comment responded on Aug 24, 2020

Thank you for this feedback. Please feel free to call the hotel and speak to a manager to discuss the details of your recent stay. We would love to understand how we can serve you better.

5
Family

The front desk , I wish I new the names, I want to say Steve who greeted me on Wednesday July 29th just after 12pm and the young lady that checked me out Friday the 31st at 2:30 am was awesome as well. You have a very polite and helpful desk staff.

By , from Savannah, Ga on Aug 3, 2020

Review comment responded on Aug 11, 2020

Thank you!

Hyatt Regency O'Hare Chicago

9300 Bryn Mawr Ave, Rosemont, IL 60018
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