Close to rental car facility. Very clean.
Rooms a bit dated and carpet way past it’s prime, but super convenient, helpful staff, clean, and good restaurant
We reserved this because it is pet friendly (and they are, with dog treats available at check-in). However, we decided not to bring the pet because on reading the fine print it is $150 (I'm not sure if per night or per stay as we were only staying one night). Someone checking in with dogs was very upset by the cost, so make sure to check that our.
Reasonable and close to the airport with an accommodating restaurant
The property is Ok, not the best in the world but definitely expensive for the quality you get. Parking in not free which is $26 for a night plus taxes... The staff is the worst, the girl who checked in had the coldest attitude and didnt bother to answer the questions that I had. At Checkout the gentleman at the reception was no less, when requested by me to email the receipt, I got the greatest reply from him, stating he will print it out as its easy for him, though I requested twice, yet he ignored and printed the receipt. I would not go back to the property for sure.
Great experience overall. Wish the windows were cleaner though.
Close to airport. Clean room. Nice front desk staff.
Well, all I can say is that this hotel is not up to the Sonesta standard that I’ve come to know. The cottage cheese ceilings with the bad patches. The towel rack coming off the wall in the bathroom. The staff questioning my reservation through ORBITZ. Probably not again.
Great!
I liked Everything about this location!!
why do i have to pay 21 for parking when i park by myself and park outside
very close and convenient location near O'Hare Int. Airport.
Located in O'Hare within a short walk of Allstate Arena, Sonesta Chicago O'Hare Airport Rosemont is within 2 miles (3 km) of other popular sights such as Rivers Casino. This 300-room, 3-star hotel welcomes guests with in-room amenities like refrigerators, microwaves, and espresso makers.
Enjoy a bite to eat at Harry Caray's Steakhouse, the hotel's onsite restaurant. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
52-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include refrigerators, microwaves, and espresso makers. Housekeeping is available on request.
At Sonesta Chicago O'Hare Airport Rosemont, guests have access to a gym, WiFi in public areas, and conference space. If you drive, self parking is USD 26 per day, or you can take advantage of the airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Close to rental car facility. Very clean.
Rooms a bit dated and carpet way past it’s prime, but super convenient, helpful staff, clean, and good restaurant
Dear Kimberlee,We are happy to hear that you enjoyed your stay here with us. Thank you for the review and we hope to welcome you back soon!
Dear Trang, Thank you for the review. If there is anything we could have done to improve your stay, please let us know. We look forward to seeing you again soon!
Thank you for the review. We look forward to seeing you again soon!
We reserved this because it is pet friendly (and they are, with dog treats available at check-in). However, we decided not to bring the pet because on reading the fine print it is $150 (I'm not sure if per night or per stay as we were only staying one night). Someone checking in with dogs was very upset by the cost, so make sure to check that our.
Dear Robin, Thank you for taking the time to review your stay with us. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We hope you will consider staying with us again.
Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.
Reasonable and close to the airport with an accommodating restaurant
Dear Kimberlee,Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
The property is Ok, not the best in the world but definitely expensive for the quality you get. Parking in not free which is $26 for a night plus taxes... The staff is the worst, the girl who checked in had the coldest attitude and didnt bother to answer the questions that I had. At Checkout the gentleman at the reception was no less, when requested by me to email the receipt, I got the greatest reply from him, stating he will print it out as its easy for him, though I requested twice, yet he ignored and printed the receipt. I would not go back to the property for sure.
Dear Sushant,Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.
Great experience overall. Wish the windows were cleaner though.
We are glad you have a good stay. We will share your observations about the windows with our engineering department. We hope you will choose to stay at Sonesta in the future. Thanks
Dear carlos,Thank you for the "5 out of 5" we appreciate your feedback.
Dear Muna,We are so thrilled to hear that you enjoyed your stay here with us. Thank you for the great review as it also helps future travelers and we hope to welcome you back soon!