The property was undergoing renovations there was dust EVERYWHERE. All the doors were locked we had to drive multiple times around the building to find the entrance. The room we were assigned had a toilet that was extremely ubnoxious. To say that there should have been a disclaimer before I purchased is just a courtesy I did not get. I'm sure I will not be booking there again!
Friendly staff. Spacious suites and convenient airport shuttle
The room was really nice. It had one area with the sofa bed and a tv and then another room with the king/queen bed and another tv. Room was very clean and modern. Bathroom was also clean and up-to-date. We only stayed there for a few hours because we needed a place to stay in between flights so we weren't really able to explore the rest of the property. From what we saw, the rest of the property seemed to be very nice as well.
We liked the size of our room, as we were two adults and two children staying there. It was a bit noisy in the room at night. Staff was polite especially the ones at the breakfast tables. Breakfast was excellent. More towels in the bathroom would have been appreciated, we only had two large towels. Did not ask for more though.
The sitting area was large and the couch was quite comfortable. Large TV! Bathroom was small. Shuttle driver from airport to hotel on Saturday afternoon scared me with his driving. He stopped at a parking garage and made no announcement that there would be another stop so we got off only to discover that the garage was not connected to the hotel. He was argumentative with us when he had to return to pick us up because I called the front desk to inquire how to get there from where we were dropped off.
Everything was amazing from check in to check out.
Under construction. But still ok. Would be easier if there was no construction on our floor.
They put me in the first room and I smelled puke all over the bathroom then I requested to change the room and they did but gave me another room close the maintenance which made the whole stay very bad experience.
i would like to stay again n highly recommended especially if i get future discounts really close to Ohare airport
A good experience overall. But there is areas of improvement in terms of restaurant time. Location , staff, comfort, cleanliness are very good.
It was good being picked up at airport was great room was clean and staff was good
The staff were very friendly and the room was huge.
I had a very nice time at the Sheraton, the room was excellent
This was a nice, clean hotel and we had a great stay. The only issue was that getting in and out of the parking was a hassle and paid parking was unnecessary, in my opinion.
perfect location for the activity I was in town for. staff was friendly.
Located in O'Hare within a mile (2 km) of Allstate Arena, Sheraton Suites Chicago O'Hare is within 2 miles (3 km) of other popular sights such as Rivers Casino. This 296-room, 3.5-star hotel has a restaurant, a 24-hour fitness center, and a free airport shuttle.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee weekends from 6 AM to 11 AM.
The 296 accommodations feature sitting areas. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, microwaves, and refrigerators are other standard amenities.
Sheraton Suites Chicago O'Hare features a 24-hour fitness center, WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 20 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, free newspapers, and a TV in a common area.
The property was undergoing renovations there was dust EVERYWHERE. All the doors were locked we had to drive multiple times around the building to find the entrance. The room we were assigned had a toilet that was extremely ubnoxious. To say that there should have been a disclaimer before I purchased is just a courtesy I did not get. I'm sure I will not be booking there again!
Friendly staff. Spacious suites and convenient airport shuttle
Thank you for sharing your experience with us. Hope to see you again soon!
Thank you for your review we hope to see you again soon!
The room was really nice. It had one area with the sofa bed and a tv and then another room with the king/queen bed and another tv. Room was very clean and modern. Bathroom was also clean and up-to-date. We only stayed there for a few hours because we needed a place to stay in between flights so we weren't really able to explore the rest of the property. From what we saw, the rest of the property seemed to be very nice as well.
We liked the size of our room, as we were two adults and two children staying there. It was a bit noisy in the room at night. Staff was polite especially the ones at the breakfast tables. Breakfast was excellent. More towels in the bathroom would have been appreciated, we only had two large towels. Did not ask for more though.
The sitting area was large and the couch was quite comfortable. Large TV! Bathroom was small. Shuttle driver from airport to hotel on Saturday afternoon scared me with his driving. He stopped at a parking garage and made no announcement that there would be another stop so we got off only to discover that the garage was not connected to the hotel. He was argumentative with us when he had to return to pick us up because I called the front desk to inquire how to get there from where we were dropped off.
Thank your for your feedback. Glad to know you enjoyed the sitting area. We apologize for the behavior of the Driver. Our management team is working to correct this infraction.
Thank you for staying with us
Everything was amazing from check in to check out.
Thank you for the wonderful feedback
Thank you for sharing your experience with us. Hope to see you again soon!