Room, 2 Double Beds
from $97
Sheraton Suites Chicago O'Hare
3.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 151 reviews
This hotel is most popular for:
Recent guest reviews
It was good being picked up at airport was great room was clean and staff was good
The staff were very friendly and the room was huge.
I had a very nice time at the Sheraton, the room was excellent
This was a nice, clean hotel and we had a great stay. The only issue was that getting in and out of the parking was a hassle and paid parking was unnecessary, in my opinion.
perfect location for the activity I was in town for. staff was friendly.
It was the perfect layout for our family! The room was clean and spacious for our family of 5! The staff was helpful with all questions regarding shuttle service and parking.
Very comfortable 5 people 1 room plenty of room. Helpful staff. Very polite and friendly.
The Staff was Very Helpful and Attentive. and the room was comfortable, its located about 1.5 miles from O'hare which was perfect for my business trip.
Wifi not being free is lame. No free breakfast either. Rooms fantastic. Staff is good
Staff was great, room was clean and comfortable, it rained the day we were there and they offered free umbrellas to their guests, and we came down late for breakfast but they still let us order from the breakfast menu.
Very clean rooms, the staff was all top notch.!(especially Abby!) Would stay there again in a heartbeat! Parking needs to be worked on a little bit, and the showers could use an upgrade, but by and large a great experience!
Hotel is about 10 mins from the airport. Shuttle was a little hard to find - it's across from the Hilton. Room was very comfortable and staff was friendly and helpful. Breakfast was also good (but not included).
This hotel does not fulfil the Sheraton Hotels brand properly. The rooms require renovation, and hotel cleanliness starting from sheets to toilets is simply bad, the housekeeping of this hotel is terrible. I do not recommend this hotel
I enjoyed my brief stay at the Sheraton although, considering that I was in town for a funeral, it wasn't all hearts and flowers. The hotel didn't seem very busy though and there was almost no one in the restaurant. Odd. The food was good.
Wish I could have stayed longer than one night...it was amazing.
I stayed in the same room at this hotel twice in the past month. The hotel is convenient to the airport and rental car depot; and, it is not far from the Rosemont CTA station. The restaurant is pricey, but the food is tasty. Parking is limited and costs extra. Considering the price of the rooms, I didn't appreciate paying a fee to park.
My room smelled of stale cigarette smoke. Meals took too long
No bell hops. I had to take my own luggage up to my room. No place to eat. Vending machine did not work.
Parking 17$/ day. In and out was confusing. There is a charge for WiFi if you are not their SPG member
Hotel highlights
- Onsite dining
- Free airport shuttle
- 24-hour fitness center
- 24-hour business center
Within a short walk of Allstate Arena, Sheraton Suites Chicago O'Hare is within 2 miles (3 km) of Rivers Casino. This 296-room, 3.5-star hotel has a 24-hour fitness center along with a free airport shuttle and a 24-hour business center. Near the airport, the hotel is also close to Donald E. Stephens Convention Center and Rosemont Theatre.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.
Rooms
All 296 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Property features
At Sheraton Suites Chicago O'Hare , guests have access to a 24-hour fitness center, WiFi in public areas, and 18 meeting rooms. If you drive, self parking is USD 20 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
Guest reviews for Sheraton Suites Chicago O'Hare
liked it was close to airport
Everyone
It was good being picked up at airport was great room was clean and staff was good
large room
Everyone
The staff were very friendly and the room was huge.
Review comment
T.C responded on Jan 23, 2018
Dear Guest Thank you for taking the time out to rank us. We truly appreciate you.
nice hotel i most definitely come back again
Everyone
I had a very nice time at the Sheraton, the room was excellent
Review comment
T.C responded on Jan 4, 2018
Hi John Thank you for your feedback
nice hotel close to the airport
Everyone
This was a nice, clean hotel and we had a great stay. The only issue was that getting in and out of the parking was a hassle and paid parking was unnecessary, in my opinion.
Review comment
T.C responded on Dec 22, 2017
Thank you for staying with us. We appreciate your feedback. We are sorry you were unhappy with the addition charges. Thank you.
Everyone
perfect location for the activity I was in town for. staff was friendly.
Review comment
Sheraton responded on Oct 25, 2017
Thank you for taking the time to give us your feedback.
perfect
Everyone
It was the perfect layout for our family! The room was clean and spacious for our family of 5! The staff was helpful with all questions regarding shuttle service and parking.
Review comment
Sheraton responded on Oct 25, 2017
Thank you for your kind feedback. We will pass along you comments to our staff.
excellent from a-z
Everyone
Very comfortable 5 people 1 room plenty of room. Helpful staff. Very polite and friendly.
vert nice
Everyone
The Staff was Very Helpful and Attentive. and the room was comfortable, its located about 1.5 miles from O'hare which was perfect for my business trip.
good but missing some items
Everyone
Wifi not being free is lame. No free breakfast either. Rooms fantastic. Staff is good
Everyone
Staff was great, room was clean and comfortable, it rained the day we were there and they offered free umbrellas to their guests, and we came down late for breakfast but they still let us order from the breakfast menu.
Review comment
JW responded on May 17, 2017
Dear Guest, Thank you so much for your recent stay with us. We appreciate your feedback. I am so glad we were able to accommodate you with an opportunity to order breakfast and provide you with a free shuttle. We look forward to your return. Sincerely, Jessica Welsh
Thank you for your feedback. We appreciate you. We look forward for your return.