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Sheraton Suites Chicago O'Hare

3.5 out of 5.0

Recent guest reviews

The room was really nice. It had one area with the sofa bed and a tv and then another room with the king/queen bed and another tv. Room was very clean and modern. Bathroom was also clean and up-to-date. We only stayed there for a few hours because we needed a place to stay in between flights so we weren't really able to explore the rest of the property. From what we saw, the rest of the property seemed to be very nice as well.

We liked the size of our room, as we were two adults and two children staying there. It was a bit noisy in the room at night. Staff was polite especially the ones at the breakfast tables. Breakfast was excellent. More towels in the bathroom would have been appreciated, we only had two large towels. Did not ask for more though.

The sitting area was large and the couch was quite comfortable. Large TV! Bathroom was small. Shuttle driver from airport to hotel on Saturday afternoon scared me with his driving. He stopped at a parking garage and made no announcement that there would be another stop so we got off only to discover that the garage was not connected to the hotel. He was argumentative with us when he had to return to pick us up because I called the front desk to inquire how to get there from where we were dropped off.

Everything was amazing from check in to check out.

Under construction. But still ok. Would be easier if there was no construction on our floor.

They put me in the first room and I smelled puke all over the bathroom then I requested to change the room and they did but gave me another room close the maintenance which made the whole stay very bad experience.

i would like to stay again n highly recommended especially if i get future discounts really close to Ohare airport

A good experience overall. But there is areas of improvement in terms of restaurant time. Location , staff, comfort, cleanliness are very good.

It was good being picked up at airport was great room was clean and staff was good

The staff were very friendly and the room was huge.

I had a very nice time at the Sheraton, the room was excellent

This was a nice, clean hotel and we had a great stay. The only issue was that getting in and out of the parking was a hassle and paid parking was unnecessary, in my opinion.

perfect location for the activity I was in town for. staff was friendly.

It was the perfect layout for our family! The room was clean and spacious for our family of 5! The staff was helpful with all questions regarding shuttle service and parking.

Very comfortable 5 people 1 room plenty of room. Helpful staff. Very polite and friendly.

The Staff was Very Helpful and Attentive. and the room was comfortable, its located about 1.5 miles from O'hare which was perfect for my business trip.

Wifi not being free is lame. No free breakfast either. Rooms fantastic. Staff is good

6501 N Mannheim Rd Rosemont IL

Hotel highlights

  • Walking distance to Allstate Arena
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Allstate Arena is a short stroll from Sheraton Suites Chicago O'Hare , and other popular attractions like Rivers Casino are within a couple of miles (3 km). This 296-room, 3.5-star hotel has a 24-hour fitness center along with a free airport shuttle and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee weekends from 6 AM to 11 AM.


Rooms

A 32-inch flat-screen TV comes with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

At Sheraton Suites Chicago O'Hare , guests have access to a 24-hour fitness center, WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 20 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and a porter/bellhop.

Room options

Suite, 1 Bedroom

Full 2 | Sleeps 5

Club Suite, 1 Bedroom

King 1 | Sleeps 4

Club Suite, 1 Bedroom

Full 2 | Sleeps 5

Guest reviews for Sheraton Suites Chicago O'Hare

Everyone (27) Couples (44) Business (27) Family (25) Friends (13) Other (24)
4
Family with small children

The room was really nice. It had one area with the sofa bed and a tv and then another room with the king/queen bed and another tv. Room was very clean and modern. Bathroom was also clean and up-to-date. We only stayed there for a few hours because we needed a place to stay in between flights so we weren't really able to explore the rest of the property. From what we saw, the rest of the property seemed to be very nice as well.

By on Jul 14, 2019

4
Family with small children Families

We liked the size of our room, as we were two adults and two children staying there. It was a bit noisy in the room at night. Staff was polite especially the ones at the breakfast tables. Breakfast was excellent. More towels in the bathroom would have been appreciated, we only had two large towels. Did not ask for more though.

By , from Granger. IN on Jul 13, 2019

1
Friends Business Business Travelers

By on Jul 8, 2019

4
Families

The sitting area was large and the couch was quite comfortable. Large TV! Bathroom was small. Shuttle driver from airport to hotel on Saturday afternoon scared me with his driving. He stopped at a parking garage and made no announcement that there would be another stop so we got off only to discover that the garage was not connected to the hotel. He was argumentative with us when he had to return to pick us up because I called the front desk to inquire how to get there from where we were dropped off.

By on Jun 11, 2019

Review comment responded on Jun 19, 2019

Thank your for your feedback. Glad to know you enjoyed the sitting area. We apologize for the behavior of the Driver. Our management team is working to correct this infraction.

4
Everyone

By on May 20, 2019

Review comment responded on May 29, 2019

Thank you for staying with us

5
Family with small children

Everything was amazing from check in to check out.

By on May 4, 2019

Review comment responded on May 16, 2019

Thank you for the wonderful feedback

4
Partner Couples Families

Under construction. But still ok. Would be easier if there was no construction on our floor.

By on Mar 4, 2019

Review comment responded on Mar 11, 2019

Thank you for taking the time to tell us about your experience . Hopefully after our renovation is complete you will stay with us again.

1
Everyone

They put me in the first room and I smelled puke all over the bathroom then I requested to change the room and they did but gave me another room close the maintenance which made the whole stay very bad experience.

By on Jan 21, 2019

Review comment responded on Jan 30, 2019

We apologize we fell short of your expectations in many ways. This is not who we are and want the opportunity to make it right. Please let me know what would be the best way to do that for you personally. Thanks

5
Everyone

By on Oct 26, 2018

Review comment responded on Dec 10, 2018

Thank you for staying with us

5
Everyone

i would like to stay again n highly recommended especially if i get future discounts really close to Ohare airport

By on Aug 7, 2018

Sheraton Suites Chicago O'Hare

6501 N Mannheim Rd, Rosemont, IL 60018
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.