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Aloft Chicago O'Hare

3.0 out of 5.0

Recent guest reviews

This was my second stay at the Aloft O'Hare and the experience was mostly consistent with the first. What was improved was the attitude of the desk staff. On my first visit two years ago, aloof is the most positive adjective I would use to describe the front desk staff. On this visit, staff appeared to be more engaged and friendly. The positives of the facility itself include: being close to O'Hare, clothing outlets immediately across the street, restaurants also within walking distance (this is good because true meal service is not available), and a free airport shuttle. Note that the hotel's proximity to O'Hare means you will probably hear planes taking off at 5 a.m. as I did. The room was clean and comfortable for business travel. It had a functional desk, chair, and bench between the windows. Plugs for devices were plentiful. Additional lighting or a different style of lighting could be added. As many reviews have stated, the room is somewhat dark given the style of lighting in the room. It did not have an iron and ironing board in the room. WiFi worked well and was free. There was a coffee maker with selection of coffee and teas. The bath amenities as compared to other hotels appear stingy only because the shampoo and body wash are located in a dispenser in the shower. So when one looks by the sink and finds only a personal bar of soap and lotion, just look a little further in the shower. I would stay again for a quick stopover or business travel where I have little time for anything else.

I just got back from a meeting we hosted at ALoft O'Hare. Everyone at the front desk, sales, catering- they were all so lovely and responsive. Debbie checked in with us every morning, afternoon and evening. Julie, Lucy, Monica, and Jonathon kept up with our food and room needs so cheerfully. The location is great and the shuttle was very helpful for all of our participants.

The staff were so organized, helpful, efficient, and malleable to our needs. The food was delicious and with the MANY food special needs our group had, the staff took care of everyone. The multiple room setups went without a hitch and the modifications to our agenda were easy transitions. All of this is due to the expert and professional team at ALOFT O'Hare.

Very clean and friendly staff. Not really a family friendly hotel but great for business. No drawers or a place to store suitcase out of sight. This hotel was close to great shopping a several good restaurants.

Everyone is very helpful. They will take the time for you and treat you like family. There is a shuttle that takes you where you want to go. Rooms are spacious. Offer you vouchers for different things.

The hotel has a great design and concept, and is in a perfect location if you need to be close to the airport. The rooms are comfortable and spacious, and the business meeting spaces are well furnished (although, the whiteboards were covered in something sticky and it was not possible to write on some areas of them). Check-in and check-out was at a busy time. There weren't enough staff to handle all of the people surrounding the circular front desk. Be prepared to wait and then be taken care of politely. It's likely just me, but I was put off a bit by the cost saving attempts in the shower. Conditioning shampoo does not actually condition. It's awful...as was the wee bottle of lotion with enough content for one hand. That being said, many hotels don't offer tea in the rooms, and Aloft did. You win some, you lose some. Free coffee/tea in rooms as well as in the lobby. A variety of breakfast items are also available at a price. I did the CBA and opted out of breakfast. The location is also near decent restaurants, an indoor skydiving place, and a movie theater, not to mention the outlet mall. Its own bubble. Perfect for when the snow won't stop coming down and you just want to get out for a bit. Happy with the overall experience.

Wait at door 3 half an hr, then there he is! Nope he decides to keep on going and the front desk says, sorry he's on his way back to the hotel. So another 1/2 wait or 8$ for Uber. REALLY... Next time it'll be the Westin or the Sheraton! Shuttles stop, guy gets out, looks around, and waits some more. That's what service looks like.

Stayed here for two nights during a business trip. Lobby has a nice bar and sitting space with gas fireplaces in an outdoor courtyard. They also have a nicely designed food area for light breakfasts, sandwiches, drinks and snacks. Check-in was fast, easy and friendly. The rooms are quite spacious with a desk to work at, and quite comfortable beds. Free wifi was also included. If you need to stay in this area, I would highly recommend Aloft.

This was our base when arranging a move to the Chicago suburbs and served well. Stylish as usual but the parking entry is a bit confusing. Beware the first floor guest rooms while convenient, the bar noise carries and the fire door slams loudly.

We stayed here for one night for a flight stopover at ORD. I would stay here again if laying over at O'Hare. Rooms are decorated in a modern way (think IKEA style). Room was basic and clean. As others have noted, there are no drawers or real closets, but that was fine for our stopover. Very close to O'Hare with a shuttle that runs every 30 minutes. It is very, very close (a quick walk) to MB Financial Centre, which has a park area and lots of dining options. Also right across the street from a major outlet mall if you want to kill some time. Our room faced the runways, so we had a great view of airplanes landing.

9700 Balmoral Ave Rosemont IL

Aloft Chicago O'Hare places you next to Fashion Outlets of Chicago and within a 5-minute walk of MB Financial Park at Rosemont. This 247-room, 3-star hotel welcomes guests with a bar/lounge, an indoor pool, and a 24-hour fitness center. Rosemont Theatre and Donald E. Stephens Convention Center are also a short walk from this Rosemont hotel.


Dining

For your convenience, breakfast is available for a fee. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 247 rooms are recently renovated and have an array of amenities, including coffee makers, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and wired Internet, along with 42-inch TVs and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are other standard amenities.


Property features

At Aloft Chicago O'Hare, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 23 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include 5 meeting rooms, conference space, and a 24-hour business center.

Room options

aloft, Traditional Room

King 1 | Queen 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 834 reviews