Staff was super friendly!
Property was very nice parking was around the corner but with an attached entrance to hotel. It felt very safe with extra security’s. Very nice stay!
pool closing was not on the reservation page; terrible breakfast
The staff was rude, I had a king suite for two days and my TV didn’t work and the WiFi in my room was off. Also on the website it doesn’t state that the pool isn’t open my obera experience was awful and I will never come again
Excellent Service!
Great location and facility. Everything was tidy. Check in was very easy. Breakfast was good even though it was very limited because of Covid.
Breakfast was very disappointing. Shower drain was very slow and conditioner needed to be refilled
Orbitz. You were deceiving me when I purchased it. It said that parking was included but it wasn’t and I needed to pay $35 extra. If you don’t give me my money back I won’t use Orbitz anymore.
It was clean but housekeeping did not make the beds or empty garbage after first day. Pool was not open. Both could be due to COVID.
The hotel and staff was great as usual, despite the load of customers they had, but they managed everything including the safety measures in a good way. The only think I didn’t like is the weed smell every time I went in the elevator, parking, and the public restrooms.
Great location. I booked double bed studio and room was very spacious.
Hotel Lobby was beautiful. However the rooms are outdated and dirty. The couch in the room was extremely dusty and the shower was dirty. Was a bit disappointed. The staff however was great. First time to Chicago and was shocked by the $35 fee to park in the garage attached to the hotel.
complimentary breakfast was not great. It was quiet. bed and pillows were good. info about the city in the room would have been nice. lighting in bathroom area wasn't good.
Next to the downtown and tourism places. Clean and good breakfast
I bookes this hotel for the indoor pool and free breakfast. My room was very large and nice. Location is good. I would recommend this hotel.
Located in River North, Springhill Suites by Marriott Chicago Downtown/ River North is next to popular attractions like House of Blues Chicago and State Street. This 3.5-star hotel has 253 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.
Free full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
The 253 accommodations feature living rooms. Guests can expect 40-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Microwaves, refrigerators, and coffee makers are also standard.
Guests of Springhill Suites by Marriott Chicago Downtown/ River North enjoy features like a 24-hour business center, express check-in and express check-out. If you drive, self parking is USD 55 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free newspapers, laundry facilities, and a gift shop.
Staff was super friendly!
Property was very nice parking was around the corner but with an attached entrance to hotel. It felt very safe with extra security’s. Very nice stay!
We appreciate the kind review!
Thank you for your review!
Thank you for the kind review!
pool closing was not on the reservation page; terrible breakfast
We apologize for not meeting your expectations and we w do hope to turn this around soon.
The staff was rude, I had a king suite for two days and my TV didn’t work and the WiFi in my room was off. Also on the website it doesn’t state that the pool isn’t open my obera experience was awful and I will never come again
We apologize for what you experienced and I will review with them directly.
Excellent Service!
Thank you for staying with us!
Great location and facility. Everything was tidy. Check in was very easy. Breakfast was good even though it was very limited because of Covid.
We appreciate your comments and hope to see you again.
Breakfast was very disappointing. Shower drain was very slow and conditioner needed to be refilled
We apologize for breakfast falling short. Unfortunately, we are not able to do more during the COVID-19 Pandemic.
Orbitz. You were deceiving me when I purchased it. It said that parking was included but it wasn’t and I needed to pay $35 extra. If you don’t give me my money back I won’t use Orbitz anymore.
We apologize orbitz didn't have the correct information.
Thank you for your review!