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Recent guest reviews

Staff was super friendly!

Property was very nice parking was around the corner but with an attached entrance to hotel. It felt very safe with extra security’s. Very nice stay!

pool closing was not on the reservation page; terrible breakfast

The staff was rude, I had a king suite for two days and my TV didn’t work and the WiFi in my room was off. Also on the website it doesn’t state that the pool isn’t open my obera experience was awful and I will never come again

Excellent Service!

Great location and facility. Everything was tidy. Check in was very easy. Breakfast was good even though it was very limited because of Covid.

Breakfast was very disappointing. Shower drain was very slow and conditioner needed to be refilled

Orbitz. You were deceiving me when I purchased it. It said that parking was included but it wasn’t and I needed to pay $35 extra. If you don’t give me my money back I won’t use Orbitz anymore.

It was clean but housekeeping did not make the beds or empty garbage after first day. Pool was not open. Both could be due to COVID.

The hotel and staff was great as usual, despite the load of customers they had, but they managed everything including the safety measures in a good way. The only think I didn’t like is the weed smell every time I went in the elevator, parking, and the public restrooms.

Great location. I booked double bed studio and room was very spacious.

Hotel Lobby was beautiful. However the rooms are outdated and dirty. The couch in the room was extremely dusty and the shower was dirty. Was a bit disappointed. The staff however was great. First time to Chicago and was shocked by the $35 fee to park in the garage attached to the hotel.

complimentary breakfast was not great. It was quiet. bed and pillows were good. info about the city in the room would have been nice. lighting in bathroom area wasn't good.

Next to the downtown and tourism places. Clean and good breakfast

I bookes this hotel for the indoor pool and free breakfast. My room was very large and nice. Location is good. I would recommend this hotel.

North Dearborn Street Chicago IL

Hotel highlights

  • Steps from House of Blues Chicago and State Street
  • Free full breakfast
  • Free WiFi and wired Internet in rooms
  • Bar/lounge

Located in River North, Springhill Suites by Marriott Chicago Downtown/ River North is next to popular attractions like House of Blues Chicago and State Street. This 3.5-star hotel has 253 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.


Dining

Free full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

The 253 accommodations feature living rooms. Guests can expect 40-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Guests of Springhill Suites by Marriott Chicago Downtown/ River North enjoy features like a 24-hour business center, express check-in and express check-out. If you drive, self parking is USD 55 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free newspapers, laundry facilities, and a gift shop.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

City Studio, 2 Double Beds, Non Smoking, City View (High Floor)

2 Double Beds | Sleeps 5

City Studio, 1 King Bed, Non Smoking, City View (High Floor)

1 King Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Springhill Suites by Marriott Chicago Downtown/ River North

Everyone (23) Couples (7) Family (20)
5
Family

Staff was super friendly!

By on Jul 24, 2021

Review comment responded on Jul 25, 2021

Thank you for your review!

5
Family

Property was very nice parking was around the corner but with an attached entrance to hotel. It felt very safe with extra security’s. Very nice stay!

By on Jul 14, 2021

Review comment responded on Jul 15, 2021

We appreciate the kind review!

5
Everyone

By on Jul 14, 2021

Review comment responded on Jul 25, 2021

Thank you for your review!

4
Everyone

By on May 23, 2021

Review comment responded on Jun 21, 2021

Thank you for the kind review!

2
Partner Couples

pool closing was not on the reservation page; terrible breakfast

By on May 13, 2021

Review comment responded on May 13, 2021

We apologize for not meeting your expectations and we w do hope to turn this around soon.

1
Family Friends Family

The staff was rude, I had a king suite for two days and my TV didn’t work and the WiFi in my room was off. Also on the website it doesn’t state that the pool isn’t open my obera experience was awful and I will never come again

By on Apr 26, 2021

Review comment responded on May 6, 2021

We apologize for what you experienced and I will review with them directly.

5
Partner Couples

Excellent Service!

By on Apr 25, 2021

Review comment responded on Apr 26, 2021

Thank you for staying with us!

4
Family with small children Family

Great location and facility. Everything was tidy. Check in was very easy. Breakfast was good even though it was very limited because of Covid.

By on Apr 18, 2021

Review comment responded on Apr 21, 2021

We appreciate your comments and hope to see you again.

4
Family

Breakfast was very disappointing. Shower drain was very slow and conditioner needed to be refilled

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

We apologize for breakfast falling short. Unfortunately, we are not able to do more during the COVID-19 Pandemic.

1
Family with small children

Orbitz. You were deceiving me when I purchased it. It said that parking was included but it wasn’t and I needed to pay $35 extra. If you don’t give me my money back I won’t use Orbitz anymore.

By on Apr 9, 2021

Review comment responded on Apr 15, 2021

We apologize orbitz didn't have the correct information.

Springhill Suites by Marriott Chicago Downtown/ River North

410 North Dearborn Street, Chicago, IL 60654
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