Fairmont Chicago at Millennium Park

4.5 star property
Family-friendly hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Fairmont Chicago at Millennium Park

Executive lounge
Property preview
Fairmont Gold, Suite, 1 King Bed, Accessible | Premium bedding, down comforters, pillowtop beds, minibar
Exterior
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
200 North Columbus Drive, Chicago, IL, 60601
  • Place, Millennium Park
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Double Room, 2 Double Beds, City View (Fairmont)

8.8 out of 10
Excellent
(65 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(16 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

8.8 out of 10
Excellent
(12 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Double Room, 2 Double Beds, Lake View (or striking Park View)

7.6 out of 10
Good
(4 reviews)
  • 420 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Lake View (or striking Park View)

8.8 out of 10
Excellent
(12 reviews)
  • 420 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 700 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Lake View (or Park or Lake View)

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

  • 1098 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 King Bed

Fairmont Room, 1 King Bed, City View

8.8 out of 10
Excellent
(134 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(48 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Fairmont King)

9.6 out of 10
Exceptional
(7 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Park View (Signature Parkview Gold King)

  • 420 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

  • 420 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

  • 419 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 2 Double Beds, Accessible

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 421 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible)

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible)

7.0 out of 10
Good
(2 reviews)
  • 699 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed, Accessible

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Grand Suite, 1 King Bed, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Grand Park Suite, 1 King Bed, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Lincoln Park Suite, 1 King, 1 Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Presidential Suite, 1 King Bed (1 Bedroom)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Fairmont Chicago at Millennium Park is within a 5-minute walk of popular attractions such as Millennium Park and Michigan Avenue. This 687-room hotel has a restaurant along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Millennium Park - 2 min walk - 0.1 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 5 min walk - 0.3 miles
  • Chicago Theatre - 6 min walk - 0.4 miles
  • Grant Park - 8 min walk - 0.5 miles

Getting around

  • Millennium Station - 6 min walk
  • Randolph-Wabash Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪Swissôtel - ‬4 min walk
  • ‪Eno Wine Bar - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Stetsons Modern Steak + Sushi - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Fairmont Chicago at Millennium Park

Family-friendly hotel with a full-service spa and bars
Guests staying at Fairmont Chicago at Millennium Park enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 86 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and 50-inch LCD TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 86 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 31 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Toro Chicago

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 63,000 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 45 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • iPod dock
  • Netflix

Food and drink

  • Chef service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet (varies based on length of stay)
  • Dogs and cats only
  • Pet weight must not exceed 40 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities
  • Nearby fitness center access
  • Spa access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 31 to 40 per person
  • Covered valet parking fee: USD 86 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chicago Millennium Park Hotel
Fairmont Millennium
Fairmont Millennium Hotel
Fairmont Millennium Hotel Chicago Park
Chicago Fairmont
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Fairmont Millennium Park Hotel
Fairmont Millennium Park
Fairmont Chicago at Millennium Park Hotel
Fairmont Chicago at Millennium Park Chicago
Fairmont Chicago at Millennium Park Hotel Chicago

Frequently asked questions

Is free cancellation available at Fairmont Chicago at Millennium Park?

Fairmont Chicago at Millennium Park offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Fairmont Chicago at Millennium Park?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Fairmont Chicago at Millennium Park on Jan 14, 2026 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Fairmont Chicago at Millennium Park?

This hotel is situated in Downtown Chicago within a 10-minute walk of Millennium Park, Michigan Avenue, and Chicago Riverwalk. You'll also find Grant Park and Lake Michigan less than a mile away.

Is parking available on site at Fairmont Chicago at Millennium Park?

Yes, secured valet parking is offered for USD 86 per day with in/out privileges.

Is there a spa at Fairmont Chicago at Millennium Park?

There is a full-service spa available for guests to enjoy and services include massages, facials, and body treatments.

Does Fairmont Chicago at Millennium Park include a casino?

No, Fairmont Chicago at Millennium Park doesn't have a casino.

Is there an indoor pool at Fairmont Chicago at Millennium Park?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Fairmont Chicago at Millennium Park?

There are many amenities for couples at this hotel, including access to a chef as well as 2 bars and a restaurant.

Does Fairmont Chicago at Millennium Park have a hot tub?

No, but this hotel does have a steam room.

Does Fairmont Chicago at Millennium Park have a restaurant with a breakfast menu?

Yes, Fairmont Chicago at Millennium Park serves a cooked-to-order breakfast for a surcharge each morning at Lobby Bar.

Does Fairmont Chicago at Millennium Park allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Fairmont Chicago at Millennium Park for a fee of USD 150 per pet, per stay. The property also provides food and water bowls.

Does Fairmont Chicago at Millennium Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Fairmont Chicago at Millennium Park?

The closest major airport to Fairmont Chicago at Millennium Park is Chicago Midway Airport (MDW), which is 13 mi away (31 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.8 mi away (41-minute drive).

Can I book a room with a balcony at Fairmont Chicago at Millennium Park?

No, there aren't any guestrooms with balconies at Fairmont Chicago at Millennium Park.

Does Fairmont Chicago at Millennium Park have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Fairmont Chicago at Millennium Park.

Fairmont Chicago at Millennium Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1264 out of 2034 reviews
Rating 8 - Good. 362 out of 2034 reviews
Rating 6 - Okay. 235 out of 2034 reviews
Rating 4 - Poor. 85 out of 2034 reviews
Rating 2 - Terrible. 88 out of 2034 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Badi

Stayed 1 night in Nov 2025

10/10 Excellent

Anton

Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Solid place to stay
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Property is old and housekeeping was not doing their job properly
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great valet service.
Stayed 1 night in Oct 2025

10/10 Excellent

Omar, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very helpful with a check-in update. Good access to loop transportation.
Stayed 3 nights in Oct 2025

6/10 Okay

jeanine

Stayed 3 nights in Oct 2025

4/10 Poor

Vladislav

Stayed 2 nights in Oct 2025

10/10 Excellent

Steph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was awesome, room was always in great condition. Lobby and restaurant were great.
Stayed 3 nights in Oct 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully quiet room, wonderfully convenient location. The shower stall was quite small, and with hardly any water coming out of the shower head, was my only negative
Stayed 4 nights in Oct 2025

10/10 Excellent

stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, elevators were fast, AC kept it cold, hot water was piping, and it was great proximity to all that I wanted to do.
Stayed 3 nights in Oct 2025

10/10 Excellent

laura

Traveled with family
Great spot for Chicago marathon. Service very friendly and nice
Stayed 3 nights in Oct 2025

4/10 Poor

Yogita

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Just one staff handling the check in counter. Was a long wait before we got checked in. We were not asked if we needed complimentary water, we figured out the next day, when we asked about it and again has a long wait at the front desk since there was only 1 staff. There was no shower gel bottle, I ended up literally using the shampoo. The room usb plugs were not working and had to charge my phone, headset and watch with the plug in cable that i had carried. Not pleased with the service and experience was stressful especially since I was there to run the Chicago marathon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When we checked in the bellman advised us not to touch the minibar or we'd incur a charge - 'very very sensitive'...but by then I had pulled a bottle of white to read the label before putting it back. He said that would have triggered a charge and he's ask the desk to make sure we didn't get charged. At 1 AM the next morning a $47 charge hit my card. The next morning I asked the front desk about the charge and they couldn't explain it - 'maybe a fee, we can't see it...'. When we checked out they didn't provide a receipt, said they'd email it...they have not. I called cust service which rang me to a voicemail in credit...probably will not get a call back. Also, Orbitz's 'what you see is what you'll pay' is not accurate...there are fees they don't show in the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous suite overlooking Millenium Park and Lake Michigan. Clean, attentive staff, and good amenities. Walk to everything.
view from suite
view of suite - big!
Stayed 2 nights in Oct 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 4 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont is excellent. Perfect, convenient location to the Riverwalk, Michigan Avenue and beach. The hotel is stellar with great views, clean rooms, comfy beds and a great restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Maricxa, escondido

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

ashley

Stayed 3 nights in Sep 2025

10/10 Excellent

Farrukh

Liked: Cleanliness, staff & service, property conditions & facilities
We visited this hotel for our 10 year anniversary. We never leave a review at any hotel. We feel they put in about the same effort which is making sure room is clean, bed is done etc. This experience for me and my wife was incredible. I took my wife out and surprised her for our 10 years by staying at the Fairmont Chicago hotel. When I arrived I checked in. The thought crossed my mind to go and see the room before I take her to it. I was not satisfied with the room as we didnt have the ocean view and that was the main reason I paid extra for. The gentleman I worked with name Tom at the front desk provided me with an amazing service. He came upstairs to see the room and I explained to him this was for our anniversary and wanted to do something specail etc. He right away understood and saw my vision and changed the room. He took me to my new room ans made sure I was satisfied with it the view it gave of the city etc. We went back downstairs and he updated his system to reflect the room change. I had another request was to have a decor planner come to decorate the room before I brought and he even took takecare of that. Thanks to him when we arrived we were already checked in and room was beyond cleaned and decorated towards our liking. Our stay was very satisfying with a huge thank you going to Tom. I look forward in visiting Fairmont hotel again whenever we decide to visit Chicago. Thanks, Nothi is close expedia is incorrect. Google map your destinations.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were very clean, every staff member I came across was very friendly and helpful. Mevlut went above and beyond to help my check out go smoothly. Specifically chose this hotel for its location and proximity to shops/restaurants/attractions and it did not disappoint.
Stayed 3 nights in Oct 2025