Room, 2 Double Beds, City View (Fairmont)
from $160
Fairmont Chicago at Millennium Park
4.5 out of 5.0
4.1
out of 5
"Good!"
See all 250 reviews
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Recent guest reviews
Overall it was great but the phone by the bed didn't work so I called for more towels on my cell phone. They ignored the first request but responded to the second. Housekeeping staff were extremely nice and helpful. Thanks!
Very accomodating staff! Excellent hotel and lication. We stayed on lounge level and were treated like royalty! Would visit again!
The staff were awesome from the time we got there till we left, however the room was very dated and the fridge didn't work. They even wanted to charge us an extra $30 a day to have it plugged in. It was pretty good to walk to restaurants and downtown. Took us about 10-15 minutes. The gold floor was a little disappointing compared to some of the other fairmonts we've stayed at, as the service was not great, they expected a tip (and weren't shy to tell you) for clearing your plate, as well you had to pay for drinks. Katie was great though with helping us figure out the city and get sorted.
It was an ok experience, considering the price. My shower drain would back up. These things need to be working if I'm paying top $ for a room.
Memorable Nice view from 28 th floor windows central location.Close to conference center. Very helpful and friendly staff.
Excellent location, very friendly staff who delivered stellar customer service. Room was spacious and extremely clean. Great food. Good value for price. Convenient for small to medium size conference with large hall, foyer and multiple smaller rooms for breakout sessions.
Overall it's a nice hotel, historical and close to millennium Park. However, it is a bit dated and it doesn't offer many amenities for the price
Lovely place to call home. Great facility. Breakfast so so.
None to speak of , bad bar, worst resteraunt Carpet outside elevators needed vacuuming all 3 days
great location. rooms are not brand new, but very well-maintained, and staff is absolutely top-notch.
great location, nice bar and restaurant, great room with nice views.
we reserved 2 rooms and they were nice enough to get us joining rooms and to top it off we got great views of the water,when i reserved it was city views.they brought up a crib for the baby and my daughter ended up getting a huge corner room.the rooms were good size and the location was excellent.2 blocks to michigan ave. if you have kids 1 block to the huge playground at millennium park plus open air concerts.short walk to navy pier and 1 block where you get the boat rides.
Pleasant stay. Clean spacious room. helpful staff.
It was a great hotel, we used everything in the room
The restaurant was dirty and service was sub-par. I literally returned no less than 20 plates due to lack of cleanliness, I had to walk out as I was afraid to eat in the restaurant. Hotel room is nice. I would recommend the hotel but not the restaurant.
I met my expectations however, we could hear a party next door all night long for two nights. We complained and nothing happened !
Nice Location, but a bit confusing because of different levels of streets in the area. Otherwise, great stay!
Everything was great. Fyi.. there's no vending machine so we has to go down the street for snacks.
We had a corner room and loved the view of the city.
it was great, hotel is very neat and clean. Great service, friendly people
Hotel highlights
- Walking distance to Millennium Park and Art Institute of Chicago
- Onsite dining
- Spa
- 24-hour health club
Located in The Loop, Fairmont Chicago at Millennium Park is within a 10-minute walk of popular sights such as Millennium Park and Chicago Cultural Center. This 687-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and a 24-hour health club. It's in central Chicago and also a short walk from Art Institute of Chicago and Chicago Theater.
Dining
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
Rooms
Fairmont Chicago at Millennium Park's 687 rooms are air-conditioned and provide iPod docks, minibars, and coffee makers. 42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include video-game consoles, laptop-compatible safes, and phones.
Property features
Guests staying at Fairmont Chicago at Millennium Park enjoy access to a full-service spa, a 24-hour health club, and a steam room. Valet parking is USD 71 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 33.00 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 15 meeting rooms, and conference space.
Guest reviews for Fairmont Chicago at Millennium Park
nice hotel in a good location
Everyone
Overall it was great but the phone by the bed didn't work so I called for more towels on my cell phone. They ignored the first request but responded to the second. Housekeeping staff were extremely nice and helpful. Thanks!
great hotel!
Everyone
Very accomodating staff! Excellent hotel and lication. We stayed on lounge level and were treated like royalty! Would visit again!
Review comment
Fred Pare responded on Jul 30, 2017
Thank you for your review. I am thrilled that you enjoyed your stay on Fairmont Gold and found the location convenient. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
the hotel was dated, but good location.
Everyone
The staff were awesome from the time we got there till we left, however the room was very dated and the fridge didn't work. They even wanted to charge us an extra $30 a day to have it plugged in. It was pretty good to walk to restaurants and downtown. Took us about 10-15 minutes. The gold floor was a little disappointing compared to some of the other fairmonts we've stayed at, as the service was not great, they expected a tip (and weren't shy to tell you) for clearing your plate, as well you had to pay for drinks. Katie was great though with helping us figure out the city and get sorted.
Review comment
Fred Pare responded on Jul 17, 2017
Dear Kourtney, Thank you for posting a review on Orbitz. I am glad that you enjoyed your stay on Fairmont Gold. I apologize for the miscommunication over the refrigerators. Our guestrooms include a mini bar which is a bit cooler than room temperature to help preserve the freshness of the items available. We do have small refrigerators available upon request for a daily charge. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
i thought parking was too expensive at $70 a day.
Everyone
It was an ok experience, considering the price. My shower drain would back up. These things need to be working if I'm paying top $ for a room.
Review comment
Fred Pare responded on Jul 3, 2017
Dear Mans, Thank you for posting a review on Orbitz. I am disappointed that your stay did not live up to your expectations. I appreciate your feedback and will dispatch Engineering to evaluate the shower. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
very nice
Everyone
Memorable Nice view from 28 th floor windows central location.Close to conference center. Very helpful and friendly staff.
Review comment
Fred Pare responded on May 17, 2017
Dear Naeem, Thank you for posting a review on Orbitz. I am delighted that you enjoyed your stay especially the helpful and friendly staff. I agree, the Chicago skyline is lovely! I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
convenient for conference
Everyone
Excellent location, very friendly staff who delivered stellar customer service. Room was spacious and extremely clean. Great food. Good value for price. Convenient for small to medium size conference with large hall, foyer and multiple smaller rooms for breakout sessions.
Review comment
Fred Pare responded on Apr 18, 2017
Dear Michelle, Thank you for posting a review on Orbitz. I am thrilled that you enjoyed your conference especially the friendly staff and excellent location. I hope to welcome you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
Everyone
Overall it's a nice hotel, historical and close to millennium Park. However, it is a bit dated and it doesn't offer many amenities for the price
beautiful property. great staff.
Everyone
Lovely place to call home. Great facility. Breakfast so so.
Review comment
Fred Pare responded on Dec 20, 2016
Thank you for posting a review on Orbitz. I am delighted that you enjoyed your stay especially your accommodations and I appreciate the feedback regarding your breakfast experience. Without guest feedback, we would be completely disconnected from growth opportunities. I hope your travels bring you back to the the Windy City soon. Kind Regards, Fred Pare Director of Operations
mediocre is too nice a term. carpet threading out,
Everyone
None to speak of , bad bar, worst resteraunt Carpet outside elevators needed vacuuming all 3 days
Review comment
colleen.sweitzer@fairmont.com responded on Nov 30, 2016
Dear John, Thank you for posting a review on Orbitz. I am disappointed that your stay did not meet your expectations. I appreciate your comments without which we would not have the opportunity to lean and grow. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
super-comfortable, super-convenient
Everyone
great location. rooms are not brand new, but very well-maintained, and staff is absolutely top-notch.
Review comment
Fred Pare responded on Oct 24, 2016
Dear Noah, Thank you for taking the time to post a review on Orbitz. I am delighted that you enjoyed your stay and thrilled to hear that the staff exceeded your expectations. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations
Thank you for posting a review on Orbitz. I am so pleased that you enjoyed your stay and I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations