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Fairmont Chicago at Millennium Park

4.5 out of 5.0

Recent guest reviews

we were, very happy staying there, the room it's comfortable ample space, very clean and I will recommend to anyone.

Great view, classy experience, wonderful service, beautiful property.

Very clean hotel with beautiful lobby. Dog-friendly, but there are no signs or smells that animals are allowed. Great views and location. Couldn't find anything bad about my stay except that the showerheads are really high, and it makes it difficult to get any water pressure as a very short person (5' 0")!

Lovely stay, quiet, comfortable and central to mant attractions and fantastic restaurants. We will be staying again!

This hotel has seen its day. The cleaning staff does not replenish toiletries. There is not a restaurant you'd spend money at. The bar is not conducive to spend time in. It is just run-down.

Everything was perfect! Esp the concierge They were helpful polite and very accommodating . Our gentleman outside to help with entering and exiting was also amazing. Polite friendly and very assuring when we didn't know where or which way to go Food in the morning thou left a lot to be desired. Esp for the price

Overall it was great but the phone by the bed didn't work so I called for more towels on my cell phone. They ignored the first request but responded to the second. Housekeeping staff were extremely nice and helpful. Thanks!

Very accomodating staff! Excellent hotel and lication. We stayed on lounge level and were treated like royalty! Would visit again!

The staff were awesome from the time we got there till we left, however the room was very dated and the fridge didn't work. They even wanted to charge us an extra $30 a day to have it plugged in. It was pretty good to walk to restaurants and downtown. Took us about 10-15 minutes. The gold floor was a little disappointing compared to some of the other fairmonts we've stayed at, as the service was not great, they expected a tip (and weren't shy to tell you) for clearing your plate, as well you had to pay for drinks. Katie was great though with helping us figure out the city and get sorted.

It was an ok experience, considering the price. My shower drain would back up. These things need to be working if I'm paying top $ for a room.

Memorable Nice view from 28 th floor windows central location.Close to conference center. Very helpful and friendly staff.

Excellent location, very friendly staff who delivered stellar customer service. Room was spacious and extremely clean. Great food. Good value for price. Convenient for small to medium size conference with large hall, foyer and multiple smaller rooms for breakout sessions.

Overall it's a nice hotel, historical and close to millennium Park. However, it is a bit dated and it doesn't offer many amenities for the price

Lovely place to call home. Great facility. Breakfast so so.

None to speak of , bad bar, worst resteraunt Carpet outside elevators needed vacuuming all 3 days

great location. rooms are not brand new, but very well-maintained, and staff is absolutely top-notch.

great location, nice bar and restaurant, great room with nice views.

we reserved 2 rooms and they were nice enough to get us joining rooms and to top it off we got great views of the water,when i reserved it was city views.they brought up a crib for the baby and my daughter ended up getting a huge corner room.the rooms were good size and the location was excellent.2 blocks to michigan ave. if you have kids 1 block to the huge playground at millennium park plus open air concerts.short walk to navy pier and 1 block where you get the boat rides.

Pleasant stay. Clean spacious room. helpful staff.

It was a great hotel, we used everything in the room

200 North Columbus Drive Chicago IL

Hotel highlights

  • Walking distance to Millennium Park and Art Institute of Chicago
  • Onsite dining
  • Spa
  • 24-hour health club

Fairmont Chicago at Millennium Park places you in The Loop, within a leisurely stroll of popular sights such as Millennium Park and Art Institute of Chicago. This 687-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and a 24-hour health club. It's in central Chicago and also a short walk from Chicago Cultural Center and Buckingham Fountain.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

A 50-inch LCD TV comes with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Guests staying at Fairmont Chicago at Millennium Park enjoy access to a full-service spa, a 24-hour health club, and a steam room. Valet parking is available for USD 72 per night, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include WiFi in public areas, 15 meeting rooms, and conference space.

Room options

Room, 1 King Bed, Concierge Service, City View (Fairmont Gold King)

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, City, Park or Lake view

Full 2 | Sleeps 4

Room, 2 Double Beds, City View (Fairmont)

Full 2 | Sleeps 4

Millennium Suite, 2 Bedrooms, 1 King Bed each. Lounge Access, Breakfast, Canapes, Private Concierge.

King 2 | Sleeps 5

Guest reviews for Fairmont Chicago at Millennium Park

Everyone (19) Couples (87) Business (34) Family (56) Friends (46) Other (14)
4

beautiful hotel very clean

Everyone

we were, very happy staying there, the room it's comfortable ample space, very clean and I will recommend to anyone.

By , from New Jersey on May 23, 2018

Review comment responded on May 24, 2018

Dear Alicia, Thank you for taking the time to post a review on Orbitz. I am so happy that you enjoyed your stay and found the accommodations to be spacious and comfortable. I appreciate your recommendation and I look forward to welcoming you back to Chicago again soon. Best Regards, Colleen Sweitzer Marketing Manager

5

excellent service, wonderful view.

Everyone

Great view, classy experience, wonderful service, beautiful property.

By on Mar 18, 2018

Review comment responded on Mar 19, 2018

Thank you for posting a review on Orbitz. I am thrilled that you enjoyed your stay and were able to explore the neighborhood. I look forward to welcoming you back to Chicago again soon. Best, Colleen Sweitzer Marketing Manager

5

would stay again definitely

Everyone

Very clean hotel with beautiful lobby. Dog-friendly, but there are no signs or smells that animals are allowed. Great views and location. Couldn't find anything bad about my stay except that the showerheads are really high, and it makes it difficult to get any water pressure as a very short person (5' 0")!

By , from Michigan on Mar 2, 2018

Review comment responded on Mar 5, 2018

Dear Sarah, Thank you for posting a review on Orbitz. I am so pleased that you enjoyed your stay. Our mission is to make every guest's stay special and I believe we hit the mark for you. I hope you can come back to Chicago again soon. Best Regards, Colleen Sweitzer Marketing Manager

5

quiet was the name of the game

Everyone

Lovely stay, quiet, comfortable and central to mant attractions and fantastic restaurants. We will be staying again!

By , from Minneapolis on Feb 12, 2018

Review comment responded on Feb 19, 2018

Dear Ted, Thank you so much for posting a review on Orbitz. Our goal is to exceed every guests' expectations and I am so happy that your stay achieved that goal for you and for us. I hope you can come back to Chicago again soon. Kind Regards, Fred Pare Director of Operations

3

the fairmont is no longer the fairmont

Everyone

This hotel has seen its day. The cleaning staff does not replenish toiletries. There is not a restaurant you'd spend money at. The bar is not conducive to spend time in. It is just run-down.

By , from Suburb of Chicago on Dec 22, 2017

Review comment responded on Dec 28, 2017

Thank you for posting a review on Orbitz. I am disappointed that your stay did not live up to your expectations. I appreciate your feedback. Your comments give us specific areas to focus. I hope your travels bring you back to the Windy City again soon. Kind Regards, Fred Pare Director of Operations

4

excellent staff and location

Everyone
Cubs win Lake michigan Arcitexture Paws

Everything was perfect! Esp the concierge They were helpful polite and very accommodating . Our gentleman outside to help with entering and exiting was also amazing. Polite friendly and very assuring when we didn't know where or which way to go Food in the morning thou left a lot to be desired. Esp for the price

By , from Connecticut on Sep 4, 2017

Review comment responded on Oct 2, 2017

Dear Mama, Thank you for posting a review on Orbitz. I am so glad that you enjoyed your stay and found the staff to be polite and accommodating. I look forward to welcoming you back to Chicago again soon. Kind Regards, Fred Pare Director of Operations

5

nice hotel in a good location

Everyone

Overall it was great but the phone by the bed didn't work so I called for more towels on my cell phone. They ignored the first request but responded to the second. Housekeeping staff were extremely nice and helpful. Thanks!

By on Aug 6, 2017

Review comment responded on Aug 13, 2017

Thank you for posting a review on Orbitz. I am so pleased that you enjoyed your stay and I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations

5

great hotel!

Everyone

Very accomodating staff! Excellent hotel and lication. We stayed on lounge level and were treated like royalty! Would visit again!

By on Jul 28, 2017

Review comment responded on Jul 30, 2017

Thank you for your review. I am thrilled that you enjoyed your stay on Fairmont Gold and found the location convenient. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations

3

the hotel was dated, but good location.

Everyone

The staff were awesome from the time we got there till we left, however the room was very dated and the fridge didn't work. They even wanted to charge us an extra $30 a day to have it plugged in. It was pretty good to walk to restaurants and downtown. Took us about 10-15 minutes. The gold floor was a little disappointing compared to some of the other fairmonts we've stayed at, as the service was not great, they expected a tip (and weren't shy to tell you) for clearing your plate, as well you had to pay for drinks. Katie was great though with helping us figure out the city and get sorted.

By on Jul 11, 2017

Review comment responded on Jul 17, 2017

Dear Kourtney, Thank you for posting a review on Orbitz. I am glad that you enjoyed your stay on Fairmont Gold. I apologize for the miscommunication over the refrigerators. Our guestrooms include a mini bar which is a bit cooler than room temperature to help preserve the freshness of the items available. We do have small refrigerators available upon request for a daily charge. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations

3

i thought parking was too expensive at $70 a day.

Everyone

It was an ok experience, considering the price. My shower drain would back up. These things need to be working if I'm paying top $ for a room.

By , from chicago on Jun 30, 2017

Review comment responded on Jul 3, 2017

Dear Mans, Thank you for posting a review on Orbitz. I am disappointed that your stay did not live up to your expectations. I appreciate your feedback and will dispatch Engineering to evaluate the shower. I hope your travels bring you back to the Windy City soon. Kind Regards, Fred Pare Director of Operations