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Recent guest reviews

Felicia at the front desk made my day, she was very helpful and friendly.We will be back.

The person who held our luggage was a gem. Really understood customer service

It was perfect for me for Lolapaloza.. Nice Hotel

Property is showing its age - our rooms HVAC system was not working.

Beautiful property, very well kept and clean. We only stayed for one night in a 2 double 2 bath room but it was spacious enough. Check in and parking was a smooth process.

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This hotel is so beautiful!

Great hotel! Superior staff! Excellent services and amenities. FREE parking inside the hotel for guests. Beautiful parks across the street. Easy bus, train, subway access to get around town.

I asked costumer service about our parking ticket it was a post to be free parking until 4:00 pm. We end out up paying $102.00 Dollars Very disappointed

Had never stayed there before and was pleasantly surprised to discover how beautiful and classy it was. I would recommend this to anyone.

clean,comfortable,fabulously decorated,helpful,friendly staff,conviently located,but in todays day and age most major hotel chains offer amenities like free Wi-Fi with your stay at thier property....NOT this property...was really disapointed that this basic amenity was an extra charge.

Great location, nice lobby, friendly staff. Rooms need updates. Wifi should not be so expensive $19/day if you aren’t a Hilton honor member is too much.

Stunning hotel, so convenient to our activities. Will definitely stay here again!

Apparently this building is so old that there can only be heat OR air conditioning on at a time. Since I stayed in what is technically a winter month, the heat was on. Since the weather outside was in the mid-fifties, the room was very warm. When I first arrived, the thermostat read 75 degrees. I turned the unit off, but it only got down to 71 degrees. Technicians suggestion was to open a window. I expect way more out of a Hilton property.

S Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Art Institute of Chicago and Millennium Park
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Chicago, Hilton Chicago is adjacent to Grant Park and within a 10-minute walk of other popular attractions like Buckingham Fountain. This 1544-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a gym, and a conference center.


Dining

This hotel is home to a café and a bar/lounge. You can sip a beverage at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

37-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Hilton Chicago enjoy an indoor pool, a gym, and a sauna. Self parking is offered for USD 65.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this historic hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Double Beds, Lake View

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

1 King Bed | Sleeps 2

Superior Room, 2 Double Beds, Accessible (High Floor)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

1 King Bed | Sleeps 2

Guest reviews for Hilton Chicago

Everyone (20) Couples (7) Family (22)
5
Family

Felicia at the front desk made my day, she was very helpful and friendly.We will be back.

By on Dec 24, 2022

Review comment responded on Dec 27, 2022

Dear Valued Guest, Thank you for your feedback. We genuinely appreciate your 5/5 rating of our hotel. We look forward to your next visit to the Windy City! Sincerely, Maggie Morales Hotel Manager

1
Everyone

By on Oct 18, 2022

5
Everyone

By on Oct 16, 2022

4
Family

The person who held our luggage was a gem. Really understood customer service

By on Aug 31, 2022

Review comment responded on Sep 1, 2022

Dear Valued Guest,Thank you for sharing a positive review of your recent stay at our hotel. We are delighted to learn of your appreciation of the services you received from our Bell staff. We will be sure to let them know. We hope for the opportunity to welcome you back on your next visit to Chicago!Sincerely,Maggie MoralesHotel Manager

5
Business Business

It was perfect for me for Lolapaloza.. Nice Hotel

By on Jul 29, 2022

Review comment responded on Jul 30, 2022

Dear Valued Guest, Thank you for your feedback. We genuinely appreciate your 5/5 rating of our hotel and that is was able to meet your Lollapalooza needs. We look forward to your next visit to the Windy City! Sincerely, Maggie Morales Hotel Manager

3
Everyone

By on Jun 4, 2022

5
Everyone

By on May 2, 2022

3
Family with small children

Property is showing its age - our rooms HVAC system was not working.

By on Apr 4, 2022

Review comment responded on Apr 4, 2022

Dear Valued Guest, Thank you for taking a moment to share a review of your recent stay at our hotel. We apologize for the discomfort you experienced with the HVAC not working. I have taken your comments to our engineering team for corrective actions. It is our priority to prevent similar occurrences from happening in the future. We hope you will consider staying with us again so we can exceed your expectations. Sincerely, Maggie Morales Hotel Manager

5
Family

Beautiful property, very well kept and clean. We only stayed for one night in a 2 double 2 bath room but it was spacious enough. Check in and parking was a smooth process.

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Dear Valued Guest, We greatly appreciate your glowing five-star review of your recent stay at the Hilton Chicago! I am delighted to know that you appreciated our beautiful, well-kept and, clean property. It is always great to know that we are meeting the expectations our guests have come to expect and deserve. We hope to welcome you back soon on your next visit to Chicago! Sincerely, Maggie Morales Hotel Manager

5
Family

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By on Nov 26, 2021

Review comment responded on Nov 27, 2021

Dear Valued Guest, Thank you for your feedback. We genuinely appreciate your positive rating of our overall service and accommodations. We look forward to your next visit to the Windy City! Sincerely, Maggie Morales Hotel Manager

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