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Recent guest reviews

Vintage style

I rarely ever negatively critique places because crap just happens and people have bad days. But our first room literally smelled like rotten eggs. I carried all my luggage back downstairs and they gave us a room with two queens instead of a king. No biggy. But I start looking around the room and it wasn’t vacuumed well. Dust on the carpet all over the edges. The wallpaper in the room was literally pealing off of the walls in certain spots. And I’m not boughie but the sheets were so rough. I never wear socks to bed and I had to because the sheets were so rough that it hurt from friction whenever I moved my feet. The staff was very polite and helpful.

Great location and price. The room was dated and had a mild mildew odor but I would stay again. Staff was helpful and friendly at check in. Easy in and easy out.

The tub faucet was broken so I had to switch rooms which made me late for an appointment.

The property is definitely in a fantastic location and the staff were awesome. Other than that, there's nothing else to boast about. The toiletries were laughable, the rooms/bathrooms are dated, the hallway smelled... If I didn't have an Orbitz credit, I would have been offended at the cost of this place.

Staff is friendly and accommodating. Building and room could use a renovation, but the look gives an old time vibe. For the money spent on room and parking, it is a steal to be downtown and walking distance of shops and restaurants.

it was good for the price

Love this place! Always a good stay. I think it’s the most comfortable bedding and sheets.

I have stayed at The Whitehall many times. Really enjoy the value, location, bed and sheets are very comfortable. Also, the staff is very accommodating and friendly. Will stay here again! Hotel is a bit old (noticeable in some details) but for the value you can’t beat it.

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Great property. Would have liked parking included

The Only negative I can think of is that there were no microwaves to heat up food. Other than that everything was excellent! Right downtown and walking distance from everything you could imagine.

You can't beat the location. Beds are comfortable and pillows excellent.

Great location and very comfortable, friendly staff. Closest to the Michigan Ave. Very good view from our room.

I liked the location. I did not like the interior of the room and the bathroom

Beautiful rooms, clean hotel, comfortable beds and wonderful staff….not to mention perfect location.

The property is close to shopping and eating.

Good overall. Close to many places within walking distance

E Delaware Pl Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and State Street
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Downtown Chicago, The Whitehall Hotel is next to popular attractions like Michigan Avenue and State Street. This 222-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a gym.


Dining

Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, free weekday newspapers, and free local calls.


Property features

The Whitehall Hotel features a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 50 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include a meeting room, a computer station, and express check-in.

Room options

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 King Bed (Pinnacle)

1 King Bed | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Guest reviews for The Whitehall Hotel

Everyone (39) Couples (32) Family (25)
5
Friends

Vintage style

By on May 30, 2022

Review comment responded on Jun 11, 2022

Thank you for your feedback!

2
Family

I rarely ever negatively critique places because crap just happens and people have bad days. But our first room literally smelled like rotten eggs. I carried all my luggage back downstairs and they gave us a room with two queens instead of a king. No biggy. But I start looking around the room and it wasn’t vacuumed well. Dust on the carpet all over the edges. The wallpaper in the room was literally pealing off of the walls in certain spots. And I’m not boughie but the sheets were so rough. I never wear socks to bed and I had to because the sheets were so rough that it hurt from friction whenever I moved my feet. The staff was very polite and helpful.

By on May 16, 2022

Review comment responded on May 16, 2022

Thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine.

4
Business Business

Great location and price. The room was dated and had a mild mildew odor but I would stay again. Staff was helpful and friendly at check in. Easy in and easy out.

By on Apr 27, 2022

Review comment responded on Apr 29, 2022

Thank you for reviewing and rating us!!

3
Everyone

The tub faucet was broken so I had to switch rooms which made me late for an appointment.

By on Apr 25, 2022

Review comment responded on Apr 26, 2022

Thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine.

3
Family with small children

The property is definitely in a fantastic location and the staff were awesome. Other than that, there's nothing else to boast about. The toiletries were laughable, the rooms/bathrooms are dated, the hallway smelled... If I didn't have an Orbitz credit, I would have been offended at the cost of this place.

By on Apr 19, 2022

Review comment responded on Apr 25, 2022

Thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine.

5
Partner Couples

Staff is friendly and accommodating. Building and room could use a renovation, but the look gives an old time vibe. For the money spent on room and parking, it is a steal to be downtown and walking distance of shops and restaurants.

By on Feb 28, 2022

Review comment responded on Mar 2, 2022

Thank you for reviewing and rating us!!

5
Everyone

By on Feb 15, 2022

4
Partner Couples

it was good for the price

By on Feb 7, 2022

Review comment responded on Feb 8, 2022

Thank you for rating and reviewing us!

5
Partner Couples

Love this place! Always a good stay. I think it’s the most comfortable bedding and sheets.

By on Feb 1, 2022

Review comment responded on Feb 2, 2022

Thank you for your feedback!

4
Everyone

By on Jan 20, 2022

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