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The Whitehall Hotel

4.0 out of 5.0

Recent guest reviews

The hotel is good and safe location. This place also very convenient.

Everyone very helpful and friendly. Just wished the had the coffee maker in the room. Kind of a hassle to go downstairs for a cup of coffee. Good location thou

Pros- clean room, nice staff and excellent valet service. Cons - housekeeping only had 1 face towel and on 3rd day no face towel at all. First hotel I've stayed in with no coffee maker. Temperature couldn't be regulated to comfortable setting.

Nice hotel, close to mega mile. Curtious and helpful staff. Room was clean enough, but could use a good deep scrub.

Always wanted to try this hotel and I am glad I did. The staff was wonderful and helpful. I loved the Don the bartender-very attentive and courteous. It is an older hotel that has been rehabbed. It is a very European boutique hotel. A lot of bang for your buck.

Not sure how this hotel has received 4.1 average rating in the past. 1 - Room not cleaned properly 2 - Towels were not replaced (missing) had to request towels daily 3 - Regular interruption from maintenance in odd hours - to add sensor to mini bar! (are you kidding me!!) 4 - Regular interruption from house keeping early in the morning - still sleeping 5 - Hot and cold faucet in shower did not operate properly. had to be creative to get hot water 6 - Bathroom exhaust fan almost falling out of the ceiling 7 - General maintenance is needed, from toilet paper holder needs to be secured to caulking and cleaning tiles (bathtub and floor) 8 - Noisy, at least on the floor I was on. Seems too much hotel staff actions knocking on wrong doors This is not a 4.1 star hotel. 2 stars would be too generous!

We just spent two nights at the Whitehall. First a great location, right off Michigan Avenue with lots of shopping and restaurants . The staff was very friendly and helpful . The Italian restaurant had very good food with a pizza oven behind the bar . The room however was in terrible condition . Specifically the room darkening drapes in the bedroom had an 8 inch rip in them . . One of the chairs in the living room at a 5 inch hole in the arm where the stuff is coming . The mattress was worn out also .

This was just a quick overnight. We probably spent only a total of eight hours in the room. Parking hit us for $65 , but with a $67 room rate we had no complaint. The best thing is that the hotel is convenient.

Fue muy agradable, buena ubicación, muy comodo, buen trato del personal, buena limpieza

The location of the hotel is perfect, very good for shops, restaurants and sightseeing. Staff are friendly and helpful, it's very good for a short stay or business trip. But not very good for family like us, sound insulation is not very good if you have a crying baby, no microwave and the room is not big enough for 2 adults and 2 kids. I would like to say if you travel alone or couple, the hotel is perfect, but if you travel with kids better found other places.

Excellent staff. Room very comfortable and clean. Great location!

I wasn't crazy about the menus at the two on site restaurants but the rest of our stay was fantastic. Very clean and comfortable. The door man was so nice and the staff was so helpful. Great place to stay!!!!

I’ll be very honest. The room doesnt look like the picture they have on the website. But, its very cozy and clean. Giving the old fashioned vibes. The room size of one king bed is perfect for couple. Too bad they dont have any coffee maker. Other than that... perfect. I am very pleased.

Brian was absolutely exceptional. The customer service that he provided with some of the best I’ve seen from hotel staff. He made us feel so comfortable and he acknowledged us for any inconvenience that we may have experienced. The hotel staff was amazing. They were quick with any requests that we had and we never had to wait out in the cold for too long, they always assisted with bags.

It's was pleasant and would stay there again. Prompt staff and great pizza!!

Great great location. Friendly staff it was perfect!

Stayed two nights. Hotel has old fashion vibe. The most memorable was the stuff, very helpful, attentive and great customer service.

This was the best hotel I’ve ever stayed at, not exaggerating! The bathroom and room itself was beautiful and clean. The bed was so comfortable. The staff wasn’t overly nosy but very welcoming and concise with the check in. my only gripe was having no fridge (was full of commissary)

It was perfect for my overnight stay need. I have stayed here many time prior and always is quiet, amenable and is easy to use in Chicago.

Small, cozy hotel that is nice to come back to after a day in busy Chicago. We had some heat issues but facilities took care of the problem quickly.

105 E Delaware Pl Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Chicago Water Tower
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Near North Side, The Whitehall Hotel is adjacent to John Hancock Center and within a 5-minute walk of other popular sights like Chicago Water Tower. This 4-star hotel has 222 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a fitness center. It's in central Chicago and also close to Millennium Park and Art Institute of Chicago.


Dining

Enjoy dining at Meis Corner, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

All of The Whitehall Hotel's 222 air-conditioned rooms provide minibars, free weekday newspapers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Egyptian cotton sheets. Safes, ironing boards, and desks are also standard.


Property features

At The Whitehall Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 65.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a business center, coffee/tea in a common area, and a computer station.

Guest reviews for The Whitehall Hotel

Everyone (72) Couples (382) Business (167) Students (1) Family (152) Friends (116) Other (101)
4
Everyone

The hotel is good and safe location. This place also very convenient.

By on Apr 17, 2018

4
Everyone

Everyone very helpful and friendly. Just wished the had the coffee maker in the room. Kind of a hassle to go downstairs for a cup of coffee. Good location thou

By on Apr 5, 2018

5
Everyone

Pros- clean room, nice staff and excellent valet service. Cons - housekeeping only had 1 face towel and on 3rd day no face towel at all. First hotel I've stayed in with no coffee maker. Temperature couldn't be regulated to comfortable setting.

By , from Olympia, WA on Mar 24, 2018

4
Everyone

Nice hotel, close to mega mile. Curtious and helpful staff. Room was clean enough, but could use a good deep scrub.

By , from Alaska on Mar 24, 2018

4

excellent staff and excellent location!

Business Travelers

Always wanted to try this hotel and I am glad I did. The staff was wonderful and helpful. I loved the Don the bartender-very attentive and courteous. It is an older hotel that has been rehabbed. It is a very European boutique hotel. A lot of bang for your buck.

By , from Moline, IL on Mar 14, 2018

2

disappointing

Everyone

Not sure how this hotel has received 4.1 average rating in the past. 1 - Room not cleaned properly 2 - Towels were not replaced (missing) had to request towels daily 3 - Regular interruption from maintenance in odd hours - to add sensor to mini bar! (are you kidding me!!) 4 - Regular interruption from house keeping early in the morning - still sleeping 5 - Hot and cold faucet in shower did not operate properly. had to be creative to get hot water 6 - Bathroom exhaust fan almost falling out of the ceiling 7 - General maintenance is needed, from toilet paper holder needs to be secured to caulking and cleaning tiles (bathtub and floor) 8 - Noisy, at least on the floor I was on. Seems too much hotel staff actions knocking on wrong doors This is not a 4.1 star hotel. 2 stars would be too generous!

By on Mar 14, 2018

3

suite 2110

Everyone

We just spent two nights at the Whitehall. First a great location, right off Michigan Avenue with lots of shopping and restaurants . The staff was very friendly and helpful . The Italian restaurant had very good food with a pizza oven behind the bar . The room however was in terrible condition . Specifically the room darkening drapes in the bedroom had an 8 inch rip in them . . One of the chairs in the living room at a 5 inch hole in the arm where the stuff is coming . The mattress was worn out also .

By , from chicago on Mar 13, 2018

4

quick overnight

Everyone

This was just a quick overnight. We probably spent only a total of eight hours in the room. Parking hit us for $65 , but with a $67 room rate we had no complaint. The best thing is that the hotel is convenient.

By , from Chi-burbs on Mar 6, 2018

4

not a family hotel but good stay.

Everyone

The location of the hotel is perfect, very good for shops, restaurants and sightseeing. Staff are friendly and helpful, it's very good for a short stay or business trip. But not very good for family like us, sound insulation is not very good if you have a crying baby, no microwave and the room is not big enough for 2 adults and 2 kids. I would like to say if you travel alone or couple, the hotel is perfect, but if you travel with kids better found other places.

By on Mar 6, 2018

5
Everyone

Excellent staff. Room very comfortable and clean. Great location!

By on Feb 26, 2018