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Recent guest reviews

The staff was really friendly and helpful. Hotel was very clean. Older building so the rooms were sort of small but other than that it was a good stay.

Location was amazing. Steps away from the mall and other shops. The hotel was very outdated. The tub drain was backed up. But the bed was comfortable. The room was clean. Overall, the hotel was nice.

The hotel had an old feel to it which was fine, but their is a mini bar but no microwave make that make sense. No ice machine available on our floor. With everything that is going, i prefer to get the ice myself.

Great Location Water pressure in the shower was lacking

The shapes of the rooms was pretty cool. Good view of the city too.

Why haven’t we received the deposit back yet for the hotel

It was a perfectly fine hotel. It's obviously old but it was clean a location was great so no complaints from me. If you are fancy and need fancy, I suggest the Four Seasons across the street.

The property itself is old could use a little remodeling but was nice and cute.

Not quite the quality I was expecting of a 4 star hotel off Michigan Avenue. My room was clean enough, the decor was outddated and musty. The water pressure was nonexistent and the shower made a horrendous screeching the entire time, so not quite a relaxing shower. We did not utilize the room service. The price definitely reflects the level of quality to expect, so you get what you pay for. The staff was super friendly though.

The location is excellent and the beds were comfortable. That is the only thing positive I can say. This hotel is EXTREMELY dated and not in a good way. Not in a fashionable nostalgic way. The staff seemed inconvenienced, unprofessional and at times rude when they had to talk to us. The walls were filthy but the bathroom and floors seemed clean. The toilet, when flushed, made so much noise due to air in the pipes that I'm sure it annoyed everyone on the 7th floor. It was shockingly loud. They were by no means close to full but did not offer the vip room upgrade. They gave no real vip benefits other than a free mini bar item. They did not respond to that feedback until the minute we checked out, which was "we will look into it". If this had been a longer trip i would have demanded a refund. There are MUCH better options in the same area at the same price point. Don't fall for the filtered pictures and "historical" propaganda. It's just old and in disrepair with uninterested staff.

great price, clean, friendly and convenient location.

Good location on north end of Michigan Ave. Clean, decent size rooms . No frills but great overall deal.

E Delaware Pl Chicago IL

Hotel highlights

  • Steps from Water Tower Place and Michigan Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Near North Side, The Whitehall Hotel is next to popular attractions like Water Tower Place and Michigan Avenue. This 222-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a fitness center.


Dining

Enjoy dining at Meis Corner, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 222 rooms feature minibars, free weekday newspapers, and free local calls. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.


Property features

The Whitehall Hotel features a fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for USD 50 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this boutique hotel include a business center, coffee/tea in a common area, and a computer station.

Room options

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 King Bed (Pinnacle)

1 King Bed | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Guest reviews for The Whitehall Hotel

Everyone (104) Couples (24) Family (23)
5
Partner Couples

The staff was really friendly and helpful. Hotel was very clean. Older building so the rooms were sort of small but other than that it was a good stay.

By , from Cincinnati on Jun 30, 2020

Review comment responded on Jun 30, 2020

Thank you for your feedback!

4
Everyone

By on Jun 24, 2020

Review comment responded on Jun 24, 2020

Thank you for your feedback!

4
Partner Couples

Location was amazing. Steps away from the mall and other shops. The hotel was very outdated. The tub drain was backed up. But the bed was comfortable. The room was clean. Overall, the hotel was nice.

By , from Detroit, MI on Jun 23, 2020

Review comment responded on Jun 23, 2020

Thank you for your feedback.

2
Partner Couples

The hotel had an old feel to it which was fine, but their is a mini bar but no microwave make that make sense. No ice machine available on our floor. With everything that is going, i prefer to get the ice myself.

By , from Michigan on Jun 16, 2020

Review comment responded on Jun 23, 2020

Thank you for your feedback.

3
Everyone

By on Jun 11, 2020

Review comment responded on Jun 23, 2020

Thank you for your feedback.

4
Family

Great Location Water pressure in the shower was lacking

By , from rochester, mn on May 30, 2020

Review comment responded on Jun 1, 2020

Thank you for your feedback.

4
Partner Couples Family

The shapes of the rooms was pretty cool. Good view of the city too.

By , from Chicago on Apr 27, 2020

Review comment responded on Apr 28, 2020

Thank you for your feedback!

3
Everyone

By on Mar 15, 2020

Review comment responded on Mar 16, 2020

Thank you for your feedback!

1
Partner Couples

Why haven’t we received the deposit back yet for the hotel

By on Mar 11, 2020

Review comment responded on Mar 16, 2020

Thank you for your feedback.

3
Everyone

By on Mar 10, 2020

Review comment responded on Mar 16, 2020

Thank you for your feedback!

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