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Recent guest reviews

The staff at the front desk was very friendly upon check in and she assisted with all the questions we had. The property is a little run down - our bedroom still had the old honeywell thermostat and the heater did not work at all in our bedroom. We spoke to the front desk about it but didn't really get any assistance with it. The parking situation is a little difficult as there is a Outback Steakhouse right next door, sharing parking spaces. We decided to pay for parking stay and the underground garage is much safer and spacious, so we would recommend that if you want to protect your car from the elements. The area is a little noisy with the hotel being right next to the highway, train station and airport but it was manageable. The breakfast in the morning was pleasantly decent (there were 3 waffle makers which makes a BIG difference!) and it being included with your stay is a plus. Overall, we had a good experience and stay, sans sleeping in the cold room.

I liked the location, amenities available, restaurant on site, as well as complimentary airport shuttle.

Thanks to the associate’s

great convenient

This hotel was not very clean in commom areas.

Comfortable and convenient.

Check in was fast great and the desk clerk he was extremely knowledgeable and went above and beyond to assist me. Wish I remember his name.

The room was clean and practical with a sofa bed, but very noisy. You can hear folks talking in rooms next to you and the rail track behind the property keeping you awake the whole night. I recommend finding the room facing Higgens road and not the rail track.

Comfort safety quiet food staff

No comment

It was convenient to where I needed to be.

The room was nice! Clean & quiet. So badly needed after a day of travel. Beds are comfortable!

Arrived at hotel via free shuttle service. Major traffic problems at airport so it took forever though this is not the fault of the hotel. I specifically chose this hotel because it had a restaurant onsite and I had a later arrival and early departure the next day. Huge backup at check-in desk. Only two employees a front desk of a 9 story hotel. Restaurant closed at 7 PM as did room service due to "mechanical issues." I asked for restaurant recommendations, was told "this is better than that" and handed menus for pizza places that deliver. Food arrived 2 hours later, cold and inedible. The next day, leaving the hotel I saw there was a Hooters walking distance away. Room itself was musty, bed had an old mattress that was long overdue for replacement with huge valley in center, shower drain had dirty rust stain, and AC was noisy. Place was completely sold out so no room changes. Do not recommend.

West Higgins Road Chicago IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Norwood Park within 2 miles (3 km) of Norridge Park District, SpringHill Suites Chicago O'Hare by Marriott is within a few miles (5 km) of Rivers Casino. This 3-star hotel has 245 guestrooms and offers an indoor pool, free in-room WiFi, and a free airport shuttle.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, sitting areas, and refrigerators are other standard amenities. Change of towels is available on request.


Property features

At SpringHill Suites Chicago O'Hare by Marriott, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 20 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

2 Double Beds, Suite, Non-Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for SpringHill Suites Chicago O'Hare by Marriott

Everyone (30) Couples (4) Family (14)
3
Family with small children

The staff at the front desk was very friendly upon check in and she assisted with all the questions we had. The property is a little run down - our bedroom still had the old honeywell thermostat and the heater did not work at all in our bedroom. We spoke to the front desk about it but didn't really get any assistance with it. The parking situation is a little difficult as there is a Outback Steakhouse right next door, sharing parking spaces. We decided to pay for parking stay and the underground garage is much safer and spacious, so we would recommend that if you want to protect your car from the elements. The area is a little noisy with the hotel being right next to the highway, train station and airport but it was manageable. The breakfast in the morning was pleasantly decent (there were 3 waffle makers which makes a BIG difference!) and it being included with your stay is a plus. Overall, we had a good experience and stay, sans sleeping in the cold room.

By on Nov 7, 2022

Review comment responded on Nov 8, 2022

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

2
Everyone

By on Oct 25, 2022

5
Partner Couples

I liked the location, amenities available, restaurant on site, as well as complimentary airport shuttle.

By on Jul 16, 2022

Review comment responded on Jul 19, 2022

We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

5
Family Family with small children Friends

Thanks to the associate’s

By on Jul 6, 2022

Review comment responded on Jul 13, 2022

Thank you for taking the time to write a review about your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

5
Family

great convenient

By on Jun 18, 2022

Review comment responded on Jun 19, 2022

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

4
Family

This hotel was not very clean in commom areas.

By on May 9, 2022

Review comment responded on May 9, 2022

Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

5
Family

Comfortable and convenient.

By on Apr 15, 2022

Review comment responded on Apr 18, 2022

We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

5
Business Business

Check in was fast great and the desk clerk he was extremely knowledgeable and went above and beyond to assist me. Wish I remember his name.

By on Mar 24, 2022

Review comment responded on Mar 24, 2022

Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

3
Family with small children

The room was clean and practical with a sofa bed, but very noisy. You can hear folks talking in rooms next to you and the rail track behind the property keeping you awake the whole night. I recommend finding the room facing Higgens road and not the rail track.

By on Jan 7, 2022

Review comment responded on Jan 9, 2022

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

5
Family

Comfort safety quiet food staff

By on Dec 31, 2021

Review comment responded on Jan 9, 2022

We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

SpringHill Suites Chicago O'Hare by Marriott

8101 West Higgins Road, Chicago, IL 60631
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