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SpringHill Suites Chicago O'Hare by Marriott

3.0 out of 5.0
Overview Reviews Amenities & Policies
8101 West Higgins Road, Chicago, IL
1-844-663-2269
  • Free buffet breakfast
  • Free WiFi in rooms and ...
  • Onsite dining
  • Free airport shuttle
4.2
out of 5
"Good!"
See all 141 reviews
Room cleanliness 4.0
Service & staff 4.5
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

I liked the fact that it was close to the airport. It was nice and clean.

There was only one employee working the front desk and it took forever to be checked in. They are now charging for parking which is ridiculous.

The breakfast was really good. Something different every day. I like. The pool has too much clorox. The odor was too strong.

easy transfer from airport to hotel and back, nice breakfast included, also bus dropped us off at Cumberland station on blue line, quite big room.

Very friendly and clean place. Customer service was excellent

location was nice. bed was comfy. rooms were spacious.

Better than expected. Outback attached to hotel is eh.

Really need some more protein options at breakfast. Please add some hard boiled eggs or cheese sticks. Bathrooms need updating. Towels are soft, was surprising and enjoyable. Thermostats are pretty old-school in the rooms. Good amount of space and furniture provided. I would recommend this hotel.

This hotel has free parking, free internet, free buffet breakfast, Amicrowave oven and a refrigerator and other kitchen equipment are standard in the suite..... it is very convenient for business trip stay. The staff at the front desk is very friendly, when I ask for a pair of sisors or Neil clippers, he immediately bought a Neil clippers from their small store giving it to me free of charge. They really do something extra for their customers!

For the price it was OK Actually I picked the wrong hotel are usually stay at the Marriott suites off of Higgins Road but this one turned out to be OK the staff was especially friendly

False advertisement on listing. It makes it sound like a park n fly, but totally isn’t and we weren’t able to keep our vehicle on site while we were on vacation. Nice, clean place. Just not a park n fly.

Perfect distance to everything. Airport and downtown

A good hotel for our family visit in Chicago. Well equipped suite with king bed. Used by families and airline staff. Good parking. Pleasant staff.

Staff was very nice and helpful. Room layout was good. The suite concept, having a nice sofa/seating area split from the bed is a very good thing. Concerning cleanliness, the only thing they need to improve is to clean the carpets. Overall, its a nice place to stay and i would stay there again.

Bad dropoff experience to the Airport. Did not drop off at proper terminal even after explicit instructions. Almost missed my flight

West Higgins Road Chicago IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

SpringHill Suites Chicago O'Hare by Marriott places you within 3 miles (5 km) of popular attractions like Rivers Casino and Donald E. Stephens Convention Center. This 245-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchenette, a sofa bed, and a sitting area.


Property features

At SpringHill Suites Chicago O'Hare by Marriott, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 17 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed

King 1 | Sleeps 4
$93* Per night/room Nov 8 - Nov 9

Suite, Multiple Beds, Corner

Full 2 | Sleeps 6

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite, 2 Double Beds

Full 2 | Sleeps 6

Guest reviews for SpringHill Suites Chicago O'Hare by Marriott

Everyone (57) Couples (21) Business (15) Family (33) Other (4) Friends (8)
4
Everyone

By on Sep 27, 2019

Review comment responded on Oct 2, 2019

Dear Valued Guest, Thank you for staying with us! We appreciate your feedback! We are delighted to see you enjoyed your stay with us. It is our goal to make every guest feel at home. We look forward to welcoming you back soon!

4
Families

I liked the fact that it was close to the airport. It was nice and clean.

By on Sep 19, 2019

Review comment responded on Sep 19, 2019

Dear Valued Guest, Thank you for staying with us! Your feedback is greatly appreciated. We are delighted to see you enjoyed your stay with us. It is our goal to make sure every guest feel at home. We look forward to welcoming you back soon!

3
Partner Couples Families

There was only one employee working the front desk and it took forever to be checked in. They are now charging for parking which is ridiculous.

By on Sep 16, 2019

Review comment responded on Sep 18, 2019

Dear Valued Guest, Thank you for staying with us! Your feedback is greatly appreciated! We thank you for taking the time to review your stay with us. We will be sure to pass on your comments to management. We look forward to welcoming you back soon!

5
Families

The breakfast was really good. Something different every day. I like. The pool has too much clorox. The odor was too strong.

By on Jul 18, 2019

Review comment responded on Jul 21, 2019

Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

5
Everyone

easy transfer from airport to hotel and back, nice breakfast included, also bus dropped us off at Cumberland station on blue line, quite big room.

By on May 31, 2019

Review comment responded on Jun 2, 2019

We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

5
Friends

Very friendly and clean place. Customer service was excellent

By on May 10, 2019

Review comment responded on May 12, 2019

Thank you so much for the 5-Star Review! The team here at the SpringHill Suites, Chicago O'Hare really tries to make each guest's stay memorable. We hope to see you again soon!

4
Partner Couples

location was nice. bed was comfy. rooms were spacious.

By on May 6, 2019

Review comment responded on May 8, 2019

Thank you so much for your kind words! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed your time at the SpringHill Suites, Chicago O’Hare, as our team does try very hard to ensure each guest has a wonderful stay. It was a pleasure having you here and we hope to see you again soon!

4
Partner Couples

Better than expected. Outback attached to hotel is eh.

By on Apr 15, 2019

Review comment responded on Apr 18, 2019

Thank you so much for taking the time to share your experience of the SpringHill Suites, Chicago O'Hare. We hope to see you again soon!

4
Business Business Travelers

Really need some more protein options at breakfast. Please add some hard boiled eggs or cheese sticks. Bathrooms need updating. Towels are soft, was surprising and enjoyable. Thermostats are pretty old-school in the rooms. Good amount of space and furniture provided. I would recommend this hotel.

By , from ND on Feb 23, 2019

Review comment responded on Mar 7, 2019

Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others.

5
Business Business Travelers

This hotel has free parking, free internet, free buffet breakfast, Amicrowave oven and a refrigerator and other kitchen equipment are standard in the suite..... it is very convenient for business trip stay. The staff at the front desk is very friendly, when I ask for a pair of sisors or Neil clippers, he immediately bought a Neil clippers from their small store giving it to me free of charge. They really do something extra for their customers!

By on Feb 9, 2019

Review comment responded on Feb 14, 2019

Dear Valued Guest, Thank you for staying with us! Your feedback is greatly appreciated! We are delighted to hear that your stay exceeded your expectations. It is our goal to make every guest feel at home while with us! We look forward to welcoming you back in the future!

SpringHill Suites Chicago O'Hare by Marriott

8101 West Higgins Road, Chicago, IL 60631
url importing https://www.orbitz.com/Chicago-Hotels-SpringHill-Suites-Chicago-O'Hare-by-Marriott.h561495-p2.Hotel-Reviews