Hotel is a hip, fun place to stay near Wrigley Stadium. Room was spacious and clean as was bathroom. Only so-so small things was no fridge in room (and request for fridge was forgotten and never delivered); and music in lobby and common areas seemed on the loud side. But would def stay here again.

This was our second time staying at the Hotel Zachary for a major celebration (the first being our anniversary). The staff, led by Joanne Kim, is absolutely first class. They had remembered our first visit, and ensured that our second stay was even better. Given that we are Chicago residents, we tend to only stay in a hotel for very special occasions, and without a doubt Hotel Zachary is at the top of our list.

The rooms here were very clean, well appointed, and comfortable. The location is fantastic and the view great - right across from the Scoreboard, which my kids loved. My husband is a Lifetime Platinum Premier Rewards member so we were upgraded to a Wrigley view. I had requested a rollaway bed/cot for my kids, and was never informed they don't have those until we checked in, which was annoying, but fine. There was no breakfast really included for the family which we usually take advantage of at other Marriott properties. They offered a $10 voucher for one of us for breakfast (we're a family of 4 so that wouldn't really be that helpful). I found the check in girls not overly friendly but fine. I recognize being a city hotel that parking would be pricey, however, there was no option for in/out privileges. At $53 a day, that's ridiculous! I think I was expecting based on my husband's status (and I have status as well) that there would have been some kind of extra parking voucher for a discount, etc..? Maybe most people staying here just park and leave the car but we are from the area and were back in town visiting friends and going to different neighborhoods. If we were staying for a longer amount of time I think the parking would have been very inconvenient (and pricey). I think they should look at some potential perks around parking and also breakfast for Elite Marriott Rewards members, that would have gone a long way with us on this visit, we were expecting some kind of lounge, etc.. However, those minor things aside, we had a nice stay - the hotel itself was quiet (even given the location), loved the rooms, comfy beds, great food options in the neighborhood. Also as life long Cubs fans, we appreciated the branding of everything - 'Ivy' bath products, etc.. Overall we loved it!

I spent two nights here recently and i had an outstanding experience across the board. The hotel is new and very well designed. It's amazingly quiet given the neighborhood. I was particularly impressed by the service. Sarah at reception was extremely helpful multiple times during my stay. I had breakfast in the restaurant and I found the food and service to both be terrific. I'm a lifetime Platinum Premier at Marriott and have spent over 150 nights at their hotels this year - this was the best experience that I had in 2018. Thanks everyone for a terrific stay.

We returned to Hotel Zachary in August, and again in November, curious to see if it was possible to duplicate the charm, as when it was first opened, when they laid out the red carpet for their guests. Surprisingly, each visit was more enjoyable than the one before had been. The stability of the staff, meaning there's continuity, is a plus as they seemed to remember us and welcomed us like old friends. Not just the valets, but the front desk, the in-house reservations, and even the waiters in their wonderful breakfast/lounge restaurant. Due to the cold weather, we ate there several times, not wanting to venture out, and each dinner, or breakfast, maintained a high standard in both taste and service. The staff is eager to please in the case of anything we needed, something as simple as our safe needing new batteries. We'd stay there again without any hesitation, and recommend it highly to anyone traveling to Chicago. And don't worry about packing a robe or slippers, because theirs are clean and cozy!

Stayed here while in town. It is literally right next to Wrigley field. This is a newer building so everything was clean and new. There are numerous restaurants within walking distance including a few in the same building as the hotel. Parking is pricey at $53 a day or $63 for valet. Room was comfortable and modern. Staff was helpful when we needed them. The front desk is on the second floor so when you pull up front you'll have to go in the front doors and then go upstairs (or go straight and take the elevators) and to the left through the restaurant. Great location, nice hotel.

After staying at about a dozen of Chicago’s better downtown hotel offerings from Starwood and Marriott, I have found the Hotel Zachary on the north side of town, across the street from Wrigley Stadium, to be one of the most charming properties with an accommodating and hospitable staff; like guest services agent Ms. Joanne Kim. The rooms are spacious and well designed with the architectural elegance of renowned Chicagoan architect Zachary Taylor Davis. The beds are very comfortable, there are good dining options in the hotel and nearby, and the service is great! Leisure travelers to the area will get a true taste of Chicago's best at this hotel, and frequent business travelers that have not stayed at the property should try it at least once. I have asked my Ambassadors to keep Hotel Zachary in mind when recommending to guests places to stay at in Chicago. Lobby is on the second floor and valet parking is preferred.

Just had a 4 night stay at Hotel Zachary and am headed back in a few days for a longer stay. This place feels (and basically is) brand new. At check-in Sarah (Sara?) and another receptionist (I unfortunately didn't get her name) were fantastic. Super friendly, super helpful. And it didn't feel fake, forced, or put-on, which I find pretty common. Due to my Marriott status, I was upgraded to an incredible room. I was genuinely impressed. Super spacious with a living room area and a balcony. Great view of Wrigley Field. But the aesthetic of the room is really what made it special, And I can only assume all the rooms (regardless of size/layout) are designed in the same way. Great looking furniture, shelves with actual books, etc. I really loved the room. I'm hoping I can get it (or something similar) when I return, if it's available. The Fitness Center isn't huge but pretty much had everything I need. And I usually had it to myself. I only ate breakfast in the restaurant (so I can't attest to any other food there), but it was delicious. And the lobby/dining area looks great. Check-out was a breeze. I think her name was Rachel (I may have gotten that wrong...I was running late... regardless, it's whoever was working the morning of 12/22)...she was great as well. I'm looking forward to coming back in a few days for a longer stay. Definitely 5 stars, but if I had to offer a few thoughts/suggestions... - It was a little annoying to have to log in to the WiFi every 24 hours (or less, it seemed). Seems like the connection resets each day. At many hotels, you can log in on your device once at the beginning for the duration of your stay. - The TV in the "living room" section of my room wasn't working (it wasn't getting a signal). They fixed it once and it was fine. Then I had the same issue the next day. They came and fixed it again, but the next day, same thing. Not a major issue, but clearly there is some connectivity issue that needs to be looked at. The TV by the bed never had any issues. - I could have used more space/hooks to hang towels (or my gym clothes) in the bathroom. I don't need new towels every day as it seems wasteful, but there was only one hook and one short rack. Obviously, a minor issue, but just thought I'd mention it.

I was there with friends for the 1st Wedding held there for 120118. The Hotel was very nice. The staff is exceptional & friendly.The gym was clean and quiet (I went at night to work out). We also enjoyed the best Bellman Toussaint. He seemed to have found us in the parking garage. And, out of nowhere Toussaint assisted us to our rooms. On our departure date, we laughed as we were caring so much stuff asking ourselves how did we carry this then remembered Toussaint was there for us. OMG, we looked up at the elevator and there he was on Sunday to save 3 little young old women, LOL