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Omni Chicago Suites - Magnificent Mile

4.5 out of 5.0

Omni Chicago Suites - Magnificent Mile

4.5 out of 5.0

Recent guest reviews

They didn’t have the rooms I reserved. They offered to decrease the rate of the rooms they gave me. I have asked and called and emailed and not yet gotten my money back - keep getting run around.

Staff was great and always friendly. Hotel on the older side and rooms could use some updating but overall very clean and spacious. Would have been better if WiFi was free.

The hotel was in a Great location & and was friendly and helpful

The location is great Room did not have clean water coming out of the sinks and it was very low pressure. We had to get a jug of water to have fresh water to drink and be able to brush our teeth. There were a few stains on the covers that gave you concerns for the cleaning of the room.

By far the best travel experience with a hotel that I’ve ever had. Your amazing staff made all the difference. They remember you, greet you, check your uber for you, hold doors open for you, just incredible. Great experience. I will definitely return.

I was very displeased with how this hotel operated. We left for an entire day and came back to a dirty room. The elevator service was horrible. We waited forever to catch a cart, with a good 10 minutes between every wait. The housekeeper barged into our room to clean it after I complained about it not being cleaned to the front desk. I asked her to give my family 10 minutes to put clothes on and she stated “we are off the clock in 15 mins.” I thought that was very rude considering it was 5 in the evening and our rooms hadn’t been cleaned. The only good part about this hotel was the front desk and valet. They were very kind to me and my family. Lastly, the pool is terrible. It’s entirely too small for a hotel with 25 floors.

The employees were very friendly my room 2001 and my brothers room 1201 were not cleaned on Saturday very disappointed.

Great hotel. Wonderful staff. Friendly and very professional.

Great service, children received a special “cookies and milk” treat before bed by staff. We had a beautiful view, however our friends had a wall to look at. Pool are was small but clean and much needed. I very much enjoyed our stay and would book again!

Beautiful hotel. Great location. Nice room layout.

676 N Michigan Ave Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Onsite dining
  • Indoor pool
  • 24-hour health club

Located in Near North Side, Omni Chicago Suites - Magnificent Mile is next to popular attractions like Michigan Avenue and Northwestern Memorial Hospital. This 347-room, 4.5-star hotel has conveniences like an indoor pool, a 24-hour health club, and a spa tub.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find WiFi and 42-inch an LED TV with cable channels and a DVD player. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a coffee maker.


Property features

Guests of Omni Chicago Suites - Magnificent Mile have access to an indoor pool, a 24-hour health club, and a spa tub. Valet parking is offered for USD 72 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, coffee/tea in a common area, and express check-in.

Room options

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

Queen 1 | Sleeps 2

One Bedroom Suite with 2 Double Beds & Sofa Bed

Full 2 | Sleeps 5

One Bedroom Suite with King Bed & Sofa Bed

King 1 | Sleeps 4

Accessible Deluxe Suite 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Omni Chicago Suites - Magnificent Mile

Everyone (64) Family (9)
4
Everyone

By on May 21, 2019

Review comment responded on May 22, 2019

Thank you for your feedback!

4
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

Thank you for your feedback!

5
Everyone

By on May 17, 2019

Review comment responded on May 17, 2019

Thank you for your feedback!

2
Families Families

They didn’t have the rooms I reserved. They offered to decrease the rate of the rooms they gave me. I have asked and called and emailed and not yet gotten my money back - keep getting run around.

By on May 4, 2019

Review comment responded on May 8, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you for your feedback!

5
Family with small children Families

Staff was great and always friendly. Hotel on the older side and rooms could use some updating but overall very clean and spacious. Would have been better if WiFi was free.

By on Apr 25, 2019

Review comment responded on Apr 25, 2019

Thank you for your feedback!

5
Everyone

By on Apr 3, 2019

Review comment responded on Apr 3, 2019

Thank you for your feedback!

5
Friends

The hotel was in a Great location & and was friendly and helpful

By on Apr 3, 2019

Review comment responded on Apr 3, 2019

Thank you for your feedback!

5
Everyone

By on Mar 31, 2019

Review comment responded on Mar 31, 2019

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Mar 28, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us. We appreciate your feedback.

Omni Chicago Suites - Magnificent Mile

676 N Michigan Ave, Chicago, IL 60611