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Omni Chicago Suites - Magnificent Mile

4.5 out of 5.0

Recent guest reviews

By far the best travel experience with a hotel that I’ve ever had. Your amazing staff made all the difference. They remember you, greet you, check your uber for you, hold doors open for you, just incredible. Great experience. I will definitely return.

I was very displeased with how this hotel operated. We left for an entire day and came back to a dirty room. The elevator service was horrible. We waited forever to catch a cart, with a good 10 minutes between every wait. The housekeeper barged into our room to clean it after I complained about it not being cleaned to the front desk. I asked her to give my family 10 minutes to put clothes on and she stated “we are off the clock in 15 mins.” I thought that was very rude considering it was 5 in the evening and our rooms hadn’t been cleaned. The only good part about this hotel was the front desk and valet. They were very kind to me and my family. Lastly, the pool is terrible. It’s entirely too small for a hotel with 25 floors.

The employees were very friendly my room 2001 and my brothers room 1201 were not cleaned on Saturday very disappointed.

Great hotel. Wonderful staff. Friendly and very professional.

Great service, children received a special “cookies and milk” treat before bed by staff. We had a beautiful view, however our friends had a wall to look at. Pool are was small but clean and much needed. I very much enjoyed our stay and would book again!

Beautiful hotel. Great location. Nice room layout.

Location, room and service were excellent . All personnel were helpful, pleasant and knowledgeable Restaurant is very nice but pricey

Very comfortable stay for 4 people. Well located. Hotel had everything we needed. I would definitely go back

Small room for a suite and problems with out toilet flushing. Had to call front desk several times to come fix and then did not really fix toilet.

Stayed here before and back again! Great location, quiet, staff is great, super amenities. Can't ask for more!

The staff has been beyond amazing during our stay and the room was quite comfortable.

I have already written a review following my stay at omni chicago Our complain was the lack of a kettle in the room

Great hotel to watch the lighting of Michigan Avenue.

Nice hotel, close to everything! Made for an awesome Chicago trip! 👍

Room was very spacious and accommodated my whole family well. It was cleaned every day with new towels and clean bed sheets. Great hotel.

The rooms are a bit worn. The pull out bed was dirty and the mini fridge in the bar was completely empty. I won’t stay here again.

676 N Michigan Ave Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Onsite dining
  • Indoor pool
  • 24-hour health club

Located in Near North Side, Omni Chicago Suites - Magnificent Mile is next to popular attractions like Michigan Avenue and Northwestern Memorial Hospital. This 347-room, 4.5-star hotel has conveniences like an indoor pool, a 24-hour health club, and a spa tub.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect to find WiFi and 42-inch an LED TV with cable channels and a DVD player. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a minibar.


Property features

Guests of Omni Chicago Suites - Magnificent Mile have access to an indoor pool, a 24-hour health club, and a spa tub. Valet parking is offered for USD 72 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, coffee/tea in a common area, and express check-in.

Room options

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

Queen 1 | Sleeps 2

One Bedroom Suite with King Bed & Sofa Bed

King 1 | Sleeps 4

One Bedroom Suite with 2 Double Beds & Sofa Bed

Full 2 | Sleeps 5

Accessible Deluxe Suite 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Omni Chicago Suites - Magnificent Mile

Everyone (54) Family (5)
5
Families Families

By far the best travel experience with a hotel that I’ve ever had. Your amazing staff made all the difference. They remember you, greet you, check your uber for you, hold doors open for you, just incredible. Great experience. I will definitely return.

By on Mar 19, 2019

Review comment responded on Mar 19, 2019

Thank you for your feedback!

1
Families

I was very displeased with how this hotel operated. We left for an entire day and came back to a dirty room. The elevator service was horrible. We waited forever to catch a cart, with a good 10 minutes between every wait. The housekeeper barged into our room to clean it after I complained about it not being cleaned to the front desk. I asked her to give my family 10 minutes to put clothes on and she stated “we are off the clock in 15 mins.” I thought that was very rude considering it was 5 in the evening and our rooms hadn’t been cleaned. The only good part about this hotel was the front desk and valet. They were very kind to me and my family. Lastly, the pool is terrible. It’s entirely too small for a hotel with 25 floors.

By on Mar 10, 2019

Review comment responded on Mar 15, 2019

We will address these issues directly.

3
Families

The employees were very friendly my room 2001 and my brothers room 1201 were not cleaned on Saturday very disappointed.

By on Mar 4, 2019

Review comment responded on Mar 6, 2019

We will address this directly.

5
Everyone

Great hotel. Wonderful staff. Friendly and very professional.

By on Jan 22, 2019

Review comment responded on Jan 22, 2019

Thank you for your feedback!

5
Everyone

Great service, children received a special “cookies and milk” treat before bed by staff. We had a beautiful view, however our friends had a wall to look at. Pool are was small but clean and much needed. I very much enjoyed our stay and would book again!

By on Jan 22, 2019

Review comment responded on Jan 22, 2019

Thank you for your feedback!

5
Everyone

Beautiful hotel. Great location. Nice room layout.

By on Jan 6, 2019

Review comment responded on Jan 7, 2019

Thank you for staying with us. We appreciate your feedback.

5
Everyone

Location, room and service were excellent . All personnel were helpful, pleasant and knowledgeable Restaurant is very nice but pricey

By on Dec 31, 2018

Review comment responded on Jan 2, 2019

Thank you for your feedback!

5
Everyone

Very comfortable stay for 4 people. Well located. Hotel had everything we needed. I would definitely go back

By on Dec 29, 2018

Review comment responded on Dec 31, 2018

Thank you for staying with us. We appreciate you feedback.

5
Everyone

By on Dec 28, 2018

Review comment responded on Dec 28, 2018

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Dec 24, 2018

Review comment responded on Dec 24, 2018

Thank you for staying with us. We appreciate your feedback

Omni Chicago Suites - Magnificent Mile

676 N Michigan Ave, Chicago, IL 60611